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Overview of Quality Inn & Suites Palm Island Indoor Waterpark

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Premium bedding, desk, iron/ironing board, free cribs/infant beds

Quality Inn & Suites Palm Island Indoor Waterpark

3 out of 5
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationBatavia Downs Casino16 min walk
    Popular LocationDwyer Stadium4 min drive
    Popular LocationHolland Land Office Museum4 min drive
    AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)36 min drive

Choose dates to view prices

  • Room, 1 King Bed, Accessible, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 24 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Accessible, Non Smoking
  • Room, 2 Double Beds, Smoking

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Smoking
  • Room, 2 Double Beds, Smoking

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Smoking
  • Standard Room, 2 Double Beds, Non Smoking

    Room amenities

    • 24 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Non Smoking

About this area

Batavia

Located in Batavia, Quality Inn & Suites Palm Island Indoor Waterpark is in an area with good shopping. Holland Land Office Museum and Le Roy House are local landmarks, and the area's natural beauty can be seen at Darien Lakes State Park and Horseshoe Lake. Traveling with kids? Consider Six Flags Darien Lake, or check out an event or a game at Dwyer Stadium. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Batavia Downs Casino - 16 min walk
  • Dwyer Stadium - 4 min drive
  • Holland Land Office Museum - 4 min drive
  • Horseshoe Lake - 9 min drive
  • PolarWave Snowtubing Park - 11 min drive

Getting around

  • AirportBuffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • The Oasis Restaurant — 1 min walk
  • Chasers Lounge — 1 min walk
  • Alex's Place — 13 min walk
  • Yume Asian Bistro — 19 min walk
  • Rancho Viejo Mexican Restaurant — 3 min drive
View in a map

About this property

Quality Inn & Suites Palm Island Indoor Waterpark

3-star family-friendly hotel near Batavia Downs Casino
This hotel features a water park (surcharge), a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and a children's pool. All 194 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with satellite channels. Other amenities available to guests include room service, premium bedding, and coffee makers.
Quality Inn & Suites Palm Island Indoor Waterpark offers 194 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Batavia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge) and a children's pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Choice)

Social distancing

Contactless check-out

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Children's pool
  • Water park access (surcharge)

Family friendly

  • Arcade/game room
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Waterslide

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (7560 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 4:00 PM - 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night
  • Facilities fee: USD 15 per person, per day and includes use of: water park

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarion Hotel Palm Island
Quality Inn Palm Island Indoor Waterpark
Clarion Hotel Palm Island Indoor Waterpark Batavia
Clarion Hotel Waterpark
Clarion Palm Island Indoor Waterpark
Clarion Palm Island Indoor Waterpark Batavia
Palm Island Indoor Waterpark
Palm Island Waterpark
Quality Palm Island Indoor Waterpark
Quality Inn & Suites Palm Island Indoor Waterpark Hotel
Quality Inn & Suites Palm Island Indoor Waterpark Batavia
Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Frequently asked questions

Can I cancel my reservation for free at Quality Inn & Suites Palm Island Indoor Waterpark and receive a full refund?
Yes, Quality Inn & Suites Palm Island Indoor Waterpark offers free cancellation on select room rates, because flexibility matters! Please refer to Quality Inn & Suites Palm Island Indoor Waterpark cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Quality Inn & Suites Palm Island Indoor Waterpark?
As of Jan 21, 2021, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Palm Island Indoor Waterpark on Jan 22, 2021 start from CA $87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Quality Inn & Suites Palm Island Indoor Waterpark have a pool?
Yes, this property has a children's pool.
Is Quality Inn & Suites Palm Island Indoor Waterpark pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 20 per accommodation, per night.
How much is parking at Quality Inn & Suites Palm Island Indoor Waterpark?
Self parking is free at this property.
What time is check-in at Quality Inn & Suites Palm Island Indoor Waterpark?
Check-in is from 4:00 PM - 11:00 AM.
What time is check-out at Quality Inn & Suites Palm Island Indoor Waterpark?
Check-out is at 11 AM.
Where is Quality Inn & Suites Palm Island Indoor Waterpark located?
This family-friendly Batavia hotel is within 2 mi (3 km) of Batavia Downs Casino, Holland Land Office Museum, and Rochester Regional Health. United Memorial Medical Center and Summit Medical Center are also within 2 mi (3 km).
3.1
Rating 5 - Excellent. 81 out of 523 reviews
5 - Excellent 15%
Rating 4 - Good. 134 out of 523 reviews
4 - Good 26%
Rating 3 - Okay. 141 out of 523 reviews
3 - Okay 27%
Rating 2 - Poor. 96 out of 523 reviews
2 - Poor 18%
Rating 1 - Terrible. 71 out of 523 reviews
1 - Terrible 14%

3.1/5

Cleanliness

3.6/5

Staff & service

2.7/5

Amenities

2.8/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
The building itself is very large and a unique structure in the area, however misguided the lobby remodel may be. Excellent accomodations, great wifi.
Stayed 1 night in Nov 2020

2/5 Poor

Travelled with family, Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
This hotel is musty and unkempt. The toilet had not even been cleaned. The marble bath counter was cracked all the way through and ready to fall apart. I am not even sure the bed linens had been changed. The mattresses were awful. The smell was oppressive. The lighting was dull-perhaps for a reason
Stayed 1 night in Oct 2020

3/5 Okay

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Negative gross do not recommend
Wasn’t clean and tiny pillows and dirty bathroom also the light switch was filthy
Stayed 1 night in Sep 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Checked in walked around the hotel and went to room the whole place is run down. It felt dirty. Didn't even sit in any of the lobby chairs they looked like they were from the 70's and dirty. Checked out and went the the road to a different place.
Stayed 1 night in Mar 2020

2/5 Poor

Travelled with family
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
NEVER AGAIN
Frontdesk service was ok, the rooms were horrible, not clean at all. Also, we did not have towels in our room. The breakfast was fair, they had a nice buffet setup. We checked out at 8 AM to get the heck out of there.
Stayed 1 night in Mar 2020

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