3 restaurants, breakfast, lunch, dinner served; Indonesian cuisine

Reviews of Turi Beach Resort

4 out of 5
Turi Beach Resort
Jalan Hang Lekiu Nongsa, Batam, Batam Island

Reviews

7.6

Good

Rating 10 - Excellent. 108 out of 422 reviews" "
Rating 8 - Good. 172 out of 422 reviews" "
Rating 6 - Okay. 83 out of 422 reviews" "
Rating 4 - Poor. 41 out of 422 reviews" "
Rating 2 - Terrible. 18 out of 422 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Chin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good for families who want a short getaway. Food served is fantastic - breakfast is fresh and has a good range; teppanyaki restaurant and the in-house cafe serve excellent, tasty food. Rooms are spacious. Water pressure and heating in the bathroom are great. Staff are friendly. Housekeeping response is reasonably fast. But facilities and room can be improved - a little old & dusty with spider webs at corners; toilet bowl was clogged but fixed within the hour; linen and pillows have a used smell. Pools are fun but the waters are a little murky, and should be cleaned and filtered better. The beach has a lot of washed up trash and natural sea debris - a pity, especially for children looking for a safe and clean stretch of beach to do sand play - perhaps the hotel should clean it up regularly and tourists/guests should also be responsible to clean up after themselves.
Stayed 3 nights in Mar 2024
Response from Turi team on Mar 16, 2024
Dear Chin, Thank you very much for taking the time to write your detailed review. We do very much appreciate the feedback from our guests. Apologize for the discrepancies in our attention to details, points are taken on some area mentioned for our improvement. On behalf of Turi Beach Resort team. We all look forward to having you and your loved one back with us soon. Thank you

10/10 Excellent

Zephyr, Singapore

Travelled with partner
Liked: Cleanliness, staff & service
The resort was quiet and secluded, a good place to unwind and detach from the hustle and bustle of city life. The staff were welcoming and friendly especially the masseuse. So good were the massages that we went twice. Although it looks like it needs a fresh coat of paint and some maintenance, the amenities worked as intended. The only complain was the smell from the toilet as there isn't a vent to suck out the bad odours.
Stayed 2 nights in Feb 2024
Response from Turi team on Mar 1, 2024
Dear Zephyr, Thank you for choosing to stay with us and for providing us with your valuable review. It is always nice to discover that our guests has experience a wonderful journey with us. Especially our staff provided you with a level of service that made your day experience that much more enjoyable. We very much appreciate your time and effort to provide feedback in order for us to improve our service and customer satisfaction. We all look forward to having you and your loved one back with us soon. Take care and have a wonderful day ahead. Thank you

10/10 Excellent

Fai Oi Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
The beach is clean and all the staff are very friendly and helpful whenever you ask them for how to get to the nearest town.
Stayed 2 nights in Feb 2024
Response from Turi team on Feb 23, 2024
Dear Fai Oi Cecilia, Sea, sun and nature greetings from Turi beach Resort! Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated. It is always nice to discover that our guests has experience a wonderful journey with us. Especially our staff provided you with a level of service that made your day experience that much more enjoyable Your note is really motivating and we do appreciate your support and moment to share in describing our dedication. On behalf of Turi Beach Resort team. We all look forward to having you and your loved one back with us soon. Thank you

10/10 Excellent

Yadav

Liked: Cleanliness, property conditions & facilities
Breakfast and dining too bad
Stayed 3 nights in Dec 2023
Response from Turi team on Jan 8, 2024
Dear Yadav, Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated. We will share with our Chef regarding our food. We hope we will have another chance to welcome you back to our resort one day. Thank you

8/10 Good

Le

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff. Tranquil Environment.
Stayed 2 nights in Oct 2023
Response from Turi team on Oct 20, 2023
Hi Le, Sea, sun and nature greetings from Turi beach Resort! Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated. We all look forward to having you and your loved one back with us soon. Take care and have a wonderful day ahead. Thank you

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight weekend stay
Nice single night stay, room was big, staff were all friendly and view from the room was lovely. Few different bars for different vibes, Would visit again!
Stayed 1 night in Sep 2023
Response from Turi team on Oct 2, 2023
Hi Lauren, Thank you so much for the perfect review! Most grateful. Wonderful to feel that all our efforts are appreciated. We are looking forward to welcoming you back shortly to experience Charm and Chic of Turi Beach Resort in the near future. Thank you

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Turi beach hotel is perfectly positioned on the beach. The staff are so helpful and smiley. We were picked from Nongasura ferry, by a complimentary shuttle bus. It's so peaceful and relaxing, we virtually had the beach to ourselves. We loved Happy hour on the Island bar, with perfect views. Although the menu is limited, we chose to eat there each night. The menu could be repetitive if you were there for long, but we always found something we liked. The breakfast was good and plentiful. The rooms are spacious, with daily cleaning and towel change. This is our second visit, the only reason we wouldn't return, is because the world's a big place!
Stayed 3 nights in Sep 2023
Response from Turi team on Sep 17, 2023
Dear Lynda, Sea, sun and nature greetings from Turi beach Resort! Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated. It is always nice to discover that our guests has experience a wonderful journey with us. Especially our staff provided you with a level of service that made your day experience that much more enjoyable.Your note is really motivating and we do appreciate your support and moment to share in describing our dedication. On behalf of Turi Beach Resort team. We all look forward to having you and your loved one back with us soon. Thank you

10/10 Excellent

Pegan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bedsheets are clean. Resort sun the pillows, no odour. Groves in toilet are clean.
Stayed 2 nights in Aug 2023
Response from Turi team on Aug 25, 2023
Hi Pegan, Thank you very much for taking the time to write your detailed review. We are looking forward to welcoming you back shortly to experience Charm and Chic of Turi Beach Resort in the near future. Thank you

10/10 Excellent

Goh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view and beach
Stayed 2 nights in Aug 2023
Response from Turi team on Aug 25, 2023
Dear Goh, So happy to hear that you enjoyed your trip at Turi Beach! Thank you so much much for your review and see you again soon!

10/10 Excellent

Jiang Kunrong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and natural beach. Good breakfast variety. Spacious rooms.
Stayed 2 nights in Aug 2023
Response from Turi team on Aug 25, 2023
Hi Jian Kunrong, Thank you very much for your review about your experience at Turi Beach Resort. We do very much appreciate the feedback from our guests. We all look forward to having you and your loved one back with us soon.

10/10 Excellent

Toshihiro

Liked: Cleanliness, staff & service, property conditions & facilities
The view from room balcony, variety of pool facilities, and hospitality service quality ware quite impressive. The entire resort facilities are little dated though. Definitely somewhere I can recommend.
Stayed 2 nights in Jul 2023
Response from Turi team on Aug 25, 2023
Thank you so much for your detailed review, Toshihiro! So glad you enjoyed your experience of Turi Beach! We hope to see you again soon!

2/10 Terrible

Anand

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It wasn't well maintained and our room was taking apart.
Stayed 2 nights in Jul 2023
Response from Turi team on Aug 25, 2023
Dear Anand, Sea, sun and nature greetings from Turi beach Resort! Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated. Apologize for the discrepancies in our attention to detail, points are taken on some area mentioned for our improvement. We look forward to welcome you back in Turi Beach Resort, see you soon. Thank you

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, unique property and easy to get around. The room was clean, had plenty of indoor and outdoor space. We especially liked the nice breezes, and the Island Bar. Would definitely visit again.
Stayed 2 nights in Feb 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little slice of heaven
Hard to imagine Turi is less than an hour away from Singapore. The beaches are not as clean as we'd like, but this is a common problem plaguing the islands, and thankfully we didn't see much plastic waste. The resort itself is clean, the food great and the spa treatments fantastic. We'll definitely be back for more weekend getaways.
Stayed 2 nights in Feb 2023

6/10 Okay

Masafumi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
No shampoo and conditioner was probably from previous guest. Loud music by the beach which annoyed others wanting quietness.

2/10 Terrible

Jack

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Lisa

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rat in your hotel room. DO NOT BOOK
DO NOT BOOK. 50% of facilities were not working, rat in the hotel room, hotel infrastructure is very shabby, hair of past guest was not cleaned. DO NOT BOOK.
Stayed 1 night in Dec 2022

10/10 Excellent

MOHAMAD FAIRIZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent. From the reception to the bellman and even room service. Staff are friendly and helpful. Love it

8/10 Good

Jingbo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Julaihabee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing resort for a quiet get away when you need to be away and relax. Staff were wonderful and friendly. It’s my 6th time to be exact and will definitely stay there again without hesitating.
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Quick check-in, bed was comfy, but many insects in room (but they provide spray) +, but overall enjoyed my stay :)
Stayed 1 night in Jul 2022

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a whole, the place was great! Only thing I can say that need improvement is the gift shop, pretty much nothing there, and going into the town. A shuttle to and from town for a nominal fee would be better than paying Rs180000 EACH way for a taxi.
Stayed 5 nights in Aug 2022

8/10 Good

Mei Chee

Travelled with group
Liked: Cleanliness, staff & service
It’s fine for 1-2 nights stay but the rooms should do some upgrade as it’s look under maintain and breakfast selection should improve (limited selection) but decent. Staff are friendly.
Stayed 2 nights in Jul 2022

8/10 Good

Tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some repair works are in progress which make some noise. Besides this all good.
Stayed 1 night in Jul 2022

8/10 Good

Ankit

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It's a beautiful property, but wish had more facilities. Considering everyone is recovering from the aftermath of covid lockdowns, they still did a great job
Stayed 1 night in Jun 2022

4/10 Poor

Todd

Travelled with family and small children
Disliked: Amenities
This was a terrible experience for my family. The good. It is a large resort with some good areas for pictures. We did enjoy the pools. The staff are friendly and smile. The bad. We checked in and went to our room. The room is in major need of a paint job, the high ceiling in particular is supposed to be white but has black patches of dirt or mold. These rooms are old so don't expect a Marriott. We arrived around 7pm so we went out to eat at the pier where the front desk said there was a bbq. They say we can but first we want to walk to the end of the pier and back. He says fine, come back and decide. We walked to the end of the pier and back in less than 10 minutes. Upon return, there was a different person at the front. They laugh when I ask for a seat, saying there is no room for me. Empty tables but they say reserved. I tried to explain but to no avail. We go back to the room to order room service. There is no menu. I call the concierge. They say they can read the menu to me. No, I want to see a menu. They tell me to go down and get one at the restaurant instead of offering to bring one. So I walk to the restaurant and get a menu. I tried to call to order and cannot get through so I walk back to order. Over an hour later at 9pm our food comes. Next day I reserve the bbq. We show and they can't find the reservation. They got the room number wrong. We ask front desk for mosquito repellent. They say go to store. We go to store they say go to front desk. Don't go!
Stayed 3 nights in Apr 2022

4/10 Poor

Saji

Travelled with family
Disliked: Amenities, property conditions & facilities
Not maintained properly and run-down situation. Not a very pleasant experience
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness
This is an easy getaway from Singapore -love it every time!
Stayed 1 night in Mar 2020

10/10 Excellent

Jun Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.
We chose the Tirta Premiere, right in front of the swimming pool and beach. Absolutely no regrets as it was a wonderful experience every morning to wake up to the sound of the sea and the ocean wind. Will definitely come back and choose the same room again if possible. Our stay was at the end of Jan so it wasn't as crowded as we expected. Timing is crucial if you are looking for a peaceful getaway. The only inconvenience was my request for late checkout. When the request was made the night before we were due to check out, front desk said ok and confirmed the price. We were told the next day that we still had to check out on time due to the room being booked already. I believe it was miscommunication but until today I'm still not sure on the late check out process. Overall the experience was still great, and we're planning a trip back soon with a late check out included next time.
Stayed 2 nights in Jan 2020
Response from Zahran on Feb 19, 2020
Dear Sir/Madam Jun Yin thank you very much for your review. We really appreciate, due to late check out request, we will check with the front desk regarding this matter. We look forward to welcome you back in Turi Beach resort. see you soon, thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Beautiful resort with nature all around. Very kind staff as well. Only wish the beach was clearer water but it was monsoon season.
Stayed 2 nights in Jan 2020
Response from Zahran on Feb 19, 2020
Dear Sir/Madam. thank you very much for your review, much appreciate. We look forward to welcome you back in Turi Beach resort, thank you very much. see you soon

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

yiqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Poh Choo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short vacation
Rustic, cozy and delightful.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such a gem! Great location with the sea view. Super easy to reach from Singapore. Less then 10min drive from Nongsapura Batam ferry terminal. Rooms very spacious. Bathrooms clean and seem recently renovated. Food was decent. Kids club room was well equipped with the toys. Price is very good. There are parts of the hotel that are a bit dated and as the hotel is surrounded by lots of greenery there were some ants in the room so have to be careful with food. 2 pools are very big, facing the beach. Sandy beach is just in front of the hotel. Overall, a great hotel. We will definitely go back!
Stayed 2 nights in Oct 2019
Response from Yani on Oct 20, 2019
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Tong Heong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Getaway
It was totally amazing. From the shuttle service from ferry terminal to check in and right to the hotel room door steps, the service crew was awesome. Their Services were professional, their attitude were positive and they are so full of energy and smiles when servicing us. I would recommend Turi Resort to my friends and relatives.
Stayed 2 nights in Oct 2019
Response from Yani on Oct 16, 2019
Dear Tong Heong Thank you for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet,serene and isolated. They DEFINITELY need to have more food options. The food had some peculiar flavor. I got tired of their food after 2 meals. If it weren’t for the lack of food options I would’ve enjoyed my stay
Stayed 3 nights in Oct 2019
Response from Yani on Oct 20, 2019
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Was a great place to get away for some quiet.
Stayed 2 nights in Aug 2019
Response from Zahran on Aug 24, 2019
Dear Sir/Madam, Thank you very much for your reviews, much appreciated. We look forward to welcome you back in Turi Beach resort, see you soon. Thank you

10/10 Excellent

Zobe, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach resort, nice pools, jet skiing, and other activities available. Island bar.
Stayed 1 night in Jul 2019
Response from Zahran on Aug 24, 2019
Dear Sir/Madam Zobe, Thank you very much for your reviews, much appreciated. We look forward to welcome you back in Turi Beach resort, see you soon. Thank you

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the prettiest Beach resorts I have ever visited. Every staff is so courteous - great hospitality I must say. View from the beachfront villa is breathtaking.
Stayed 1 night in Jul 2019
Response from Zahran on Jul 20, 2019
Dear Sir/Madam, Thank you very much for your reviews, we look forward to welcome you back in Turi beach resort, see you soon. Thank you

6/10 Okay

Nazanin

Disliked: Property conditions & facilities
not a great place
if you are here only to play golf and need an accommodation for a night then this is a fine hotel to stay. otherwise, this hotel is in need of a speedy renovation, there are many insects and mosquito in the room and around the restaurants. there are worn out wooden frames and also dirty stains on the ceramic floor of the room. however the area of the resort is nice, there are two swimming pools and there are many sports specially water sports activities to do in the resort. Unfortunately the food quality is very low. This is not good for a 3/4 star resort specially when most of the guests are coming from Singapore either to play golf nearby or with their families to have a relaxing time. we ended up eating our lunch and dinner and the next day breakfast in tering bay golf club rather than the resort. The management needs to pay attention to several things including the rooms condition and the food quality. we would never again stay here unless we hear some changes.
Stayed 2 nights in Jul 2019
Response from Zahran on Jul 20, 2019
Dear Sir/Madam, Thank you very much for your reviews on expedia. It is with our regret to learn that you had some unpleasant experience with our food. Rest assured that necessary actions will be taken and the related department heads are shared with your experiences as well. We hope that we will have another chance to welcome you back in Turi beach resort, see you soon. Thank you

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Redrose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for relaxing and friendly staffs. Mr Liza & Mr Zulkadri helped me alot on my room bookings. Attentive and efficient. Will definitely come again.
Stayed 2 nights in Jul 2019
Response from Zahran on Jul 12, 2019
Dear Madam Redrose, Thank you very much for your reviews, much appreciated. We look forward to welcome you back in Turi Beach resort, see you soon. Thank you

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Lovely place. Was highly recommended by a friend of mine, so, give it a try. Not regretted at all although mosquitoes annoyed us at times... but overall, love it! Special thanks to the 90’s music band! (I hope I remember their name correctly). I asked for a song - Shape if You, for my dearest baby and they delivered it beautifully. Thank you, thank you, thank you!!!
Stayed 1 night in Apr 2019
Response from Zahran on Jul 8, 2019
Dear Madam Nicole, Thank you very much for your reviews, much appreciated. We look forward to welcome you back in Turi beach resort, see you soon. Thank you

6/10 Okay

SRI MARNI

average resort
room and toilet are clean. interior of cupboard dirty. not recommended for children as kids will find the place boring and there are no really kids stuff besides the swimming pool which is not so appetising to the eyes. quite hilly so elderly may not like it. customer service 5/10
Stayed 1 night in Jun 2019
Response from Zahran on Jun 19, 2019
Dear Madam Sri Marni, Thank you very much for your reviews, much appreciated. It is with our regret to learn that you had some unpleasant experience with the dirty cupboard. Rest assured that the necessary actions will be taken and the related department are shared with your experiences as well. We hope that we will have another chance to welcome you back in Turi beach resort, see you soon. Thank you

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Marivic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An awesome weekend away!
Great food, priced like in SG however it's for sharing. Relaxing ambience on the resort even though it was a busy weekend. Two swimming pools to choose from! Comfy and spacious bed. View is gorgeous day and night. Please note the beach is not good for swimming however sand play for kids is good enough to keep the kids busy for couple of hours. (A huge bucket of beach toys provided by the resort).
Stayed 1 night in Apr 2019
Response from Zahran on Jun 19, 2019
Dear Sir/Madam Marivic, Thank you very much for your reviews, much appreciated. We look forward to welcome you back in Turi Beach resort, see you soon. Thank you

8/10 Good

Verified traveller

Stayed 2 nights in May 2019