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Reviews of Kaliban Hotel

3.5 out of 5
Kaliban Hotel
Komp. Purimas Residence Blok C 25-28, Batam Centre, Kepulauan Riau, Batam

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 30 reviews" "
Rating 8 - Good. 14 out of 30 reviews" "
Rating 6 - Okay. 6 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 3 out of 30 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Effandi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet stay
Stayed 1 night in Feb 2024

6/10 Okay

Effandi

Stayed 5 nights in Sep 2023

2/10 Terrible

Effandi

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
There is double standard in breakfast, some they provide half boiled egg, some they don,t. simply gave excuses they running out of egg. Very poor service standard. Need to consider to choose the hotel next visit to Batam.
Stayed 2 nights in Sep 2023

6/10 Okay

Effandi

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Near to my destination. Facilities in the hotel not up to standard
Stayed 2 nights in Jun 2023

8/10 Good

Effandi

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for me to do business. Hotel need to lift up the standard.
Stayed 2 nights in May 2023

8/10 Good

Effandi

Travelled with family and small children, Business traveller
Liked: Cleanliness
1] Near to my place i need to attend. 2] Toilet below standard
Stayed 1 night in May 2023

8/10 Good

Effandi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A right spot for my destination. The hotel facility need to upgrade some more.
Stayed 1 night in May 2023

2/10 Terrible

hendi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aircon not cold enough. Request change other room , AC same problem.
Stayed 1 night in Apr 2023

4/10 Poor

Suzila

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Just not my expectations
Stayed 1 night in Jan 2020

8/10 Good

kwong ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Economical simple hotel
We were greeted by friendly staff and check-in was a breeze. Breakfast was simple. Has numerous cable channels but the connection was poor hence the resolution was grainy and sound was often disruptive. Pillows and towels should be replaced. Room is rather dark. Our room was facing the residential estate thus it was quiet. Location of the hotel is far away from major shopping. Provides free parking. Recommend for travellers who are driving otherwise would need to spend abit on taxi transport.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Like-Bed comfortable, air-con cooling, location near Batam Center Ferry Terminal, room spacious Dislike-towel dirty, bedsheets not clean
Stayed 2 nights in Jun 2019

6/10 Okay

Astaire

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Juairiyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay.
feel welcome frm the smile and greeting frm the service staff.Fast and reliable service.
Stayed 1 night in Jun 2019

10/10 Excellent

Chua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to nearby amenities, shops, supermarket and near to Ferry terminal
Stayed 1 night in Feb 2019
Response from urai on Mar 6, 2019
yes, thankyou

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend any of your near the beach so that our family can accept ll facility around the areas within walking distance. Is better provide a free transport to city
Stayed 1 night in Feb 2019
Response from urai on Mar 6, 2019
okay, noted

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation!
Great hotel stay. Reception friendly. Rooms simple and clean. Lift access to all level. Quiet environment. Only thing is location rather far from Shopping mall but it's ok as getting transportation is a breeze.
Stayed 1 night in Dec 2018

8/10 Good

Sulaiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything ok but a lot ants in the room.
Stayed 2 nights in Oct 2018

8/10 Good

Wei Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaliban
All is fine except for the heavy caused e room to leak. Do improve on tt in order to have more booking.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ok ok hotel.
So far satisfactory and worth for the fees. Additional selection in the breakfast advisable.
Stayed 1 night in Feb 2018

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

MANOJ

Liked: Room comfort
Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New
Only thing unsatisfactory was the sheets, bolster sheet had small drops of dried blood stains. They should wash it properly. The towels were not bleached white as well.

6/10 Okay

mazlan, Singapore

A simple style stay.
was in kaliban for 3days and 2nites.service is good n helpful and with a welcome smile from its employees.its a new hotel which is less than a year old.its only bout 5mins to btm ctr ferry and mega mall shpg ctr.its a simple style rooms with a cupboard without wall n doors.i guess its a new style and trend but i like it.overall..its a peaceful,easy n a simple stay for me.will be back again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Lousy place
We went to the hotel and realize that a lot of the basic items are not there. Things like hair dryer and fridge is not there. A small safe is portable which is not safe at all. Floor is dirty, towels are dirty, toilet paper also half used. Cups have stains and smell! Blankets is slightly dampen and smells awful. Not forgetting the awful breakfast which have few choices and even the bread and eggs also have to request. That's all only...

4/10 Poor

Lina, Singapore

Liked: Cleanliness
Disliked: Staff & service
poor soundproof and non english staff
Bad experience, noisy next door distrub sleep middle of night. And call reception dont understand engish and didnt do anything

8/10 Good

Komamg Ayu

Stayed 1 night in Jun 2023

8/10 Good

Ade

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Erny, Medan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamarnya bersih dan lokasi gak jauh dari pelabuhan Batam centre