Title: Batam Marriott Hotel Harbour Bay - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Batam Marriott Hotel Harbour Bay Luxury Batam hotel connected to a shopping center, a quick walk to Harbour Bay Ferry Terminal ![Exterior](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/w4000h2662x0y0-6f6991c6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive lounge](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/2cac2276.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/13faee39.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cocktail bar, ocean views, open daily](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/fc673664.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cocktail bar, ocean views, open daily](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/a9b4627b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Nagoya Hill Mall and Grand Batam Mall, Batam Marriott Hotel Harbour Bay offers a luxurious retreat with an outdoor pool, coffee shop/cafe, and beautiful garden. Guests can unwind at the spa or stay active in the 24-hour gym while enjoying free WiFi in public areas; previous guests rave about the helpful staff. 9.2 Wonderful ## Popular amenities - - Bar - Pool - Parking available - Spa - Gym ## Room options ### Check availability for these dates # Tonight [Sep. 17 - Sep. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 18 - Sep. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=57679061&PinnedHotelID=57679061&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Executive Suite, 1 Bedroom, Non Smoking | Living room](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/94e1e7cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Non Smoking ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds LED TV Sofa bed - double Blackout drapes/curtains - 391 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/1af44ea8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Sofa bed - double Blackout drapes/curtains Premium bedding - 391 sq ft - City view - Sleeps 3 - 2 Double Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/1af44ea8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Non Smoking, Ocean View 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Sofa bed - double Blackout drapes/curtains Premium bedding - 388 sq ft - Ocean view - Sleeps 3 - 2 Double Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/4bdd9e60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed, Non Smoking 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds LED TV Sofa bed - double Blackout drapes/curtains - 391 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/1af44ea8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Double Beds, Non Smoking 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds LED TV Sofa bed - double Blackout drapes/curtains - 391 sq ft - Ocean view - Sleeps 3 - 2 Double Beds ![Garden view](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/a85f6c8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Premium bedding Blackout drapes/curtains - 495 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/1af44ea8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Non Smoking, Balcony ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Premium bedding Blackout drapes/curtains - 495 sq ft - Sleeps 2 - 2 Double Beds ![Presidential Room, 1 Bedroom, Non Smoking](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/490dc890.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Room, 1 Bedroom, Non Smoking ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds LED TV Premium bedding Blackout drapes/curtains - 1808 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/1b8ca48f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking 9.2 Wonderful 7 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Sofa bed - double Blackout drapes/curtains Premium bedding - 391 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/58000000/57680000/57679100/57679061/1b8ca48f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, Ocean View 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Sofa bed - double Blackout drapes/curtains Premium bedding - 409 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBatam-Hotels-Batam-Marriott-Hotel-Harbour-Bay.h57679061.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBatam-Hotels-Batam-Marriott-Hotel-Harbour-Bay.h57679061.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.15431%2C103.99912&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TXwjZKfduc9i3KzkIxgMdZmcpHc=) Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453 #### What's nearby - Harbour Bay Ferry Terminal - 5 min walk - 0.5 km - Nagoya Hill Mall - 2 min drive - 2.3 km - Grand Batam Mall - 3 min drive - 3.4 km - Batam Centre Ferry Terminal - 9 min drive - 9.7 km - Batam Centre - 9 min drive - 9.7 km #### Getting around - Batam Batu Besar (BTH-Hang Nadim) - 37 min drive #### Restaurants - ‪Wey Wey Live Seafood - ‬3 min walk - ‪Goji Kitchen & Bar - ‬4 min walk - ‪Harbour Bay Seafood Restaurant - ‬5 min walk - ‪Golden Palace - ‬11 min walk - ‪Hamaru Kaya Toast - ‬4 min walk ## About this property ### Batam Marriott Hotel Harbour Bay Luxury hotel near Harbour Bay Ferry Terminal Located close to Nagoya Hill Mall and Grand Batam Mall, Batam Marriott Hotel Harbour Bay provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Treat yourself to a body treatment or a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, light fare, and international cuisine. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas. Other perks at this hotel include: - An outdoor pool - Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge) - An electric car charging station, a computer station, and ATM/banking services - 8 meeting rooms, a front-desk safe, and massage treatment rooms - Guest reviews give top marks for the helpful staff Room features All 216 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Recycling and LED light bulbs - Rainfall showers, bidets, and hair dryers - 55-inch LED TVs with premium channels - Wardrobes/closets, free infant beds, and free tea bags/instant coffee ## Property amenities ### Internet - Available in all rooms: Free wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 PM - Onsite parking available only on request - Self parking on site (IDR 70,000 per day) - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 302,500 for adults and IDR 151,250 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Couples/private dining ### Restaurants on site - Altitude - Goji Kitchen+Bar - Jiang He - Mill&Co ### Things to do - 24-hour gym - Full-service spa - Outdoor pool ### Family friendly - In-room crib - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 8 meeting rooms - Computer station ### Outdoors - Garden - Vegetable garden ### Full-service spa - 4 treatment rooms - Body treatments - Couples treatment rooms - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Low-height counter and sink - Low-height electrical outlets in bathroom - Transfer shower - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 1 building - 12 floors - At least 80% lighting from LEDs - Banquet hall - Built in 2020 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding ### Bathroom - Bathrobes - Bidet - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch LED TV with premium cable channels - iPod dock ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar - Restaurant dining guides - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Mobile key entry - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 665500 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 302500 for adults and IDR 151250 for children - Airport shuttle fee: IDR 390000 per vehicle (one-way, maximum occupancy 0) - Self parking fee: IDR 70000 per day - Rollaway bed fee: IDR 665500 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa ### Property is also known as Batam Marriott Harbour Batam Batam Marriott Hotel Harbour Bay Hotel Batam Marriott Hotel Harbour Bay Batam Batam Marriott Hotel Harbour Bay Hotel Batam ## Frequently asked questions ### Does Batam Marriott Hotel Harbour Bay have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Batam Marriott Hotel Harbour Bay? > As of Sept 17, 2025, prices found for a 1-night stay for 2 adults at Batam Marriott Hotel Harbour Bay on Oct 3, 2025 start from CA $236.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Batam-Hotels-Batam-Marriott-Hotel-Harbour-Bay.h57679061.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Batam Marriott Hotel Harbour Bay pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Batam Marriott Hotel Harbour Bay? > Self parking is available for IDR 70000 per day. ### What time is check-in at Batam Marriott Hotel Harbour Bay? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Batam Marriott Hotel Harbour Bay? > Check-out is at noon. ### Does Batam Marriott Hotel Harbour Bay provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of IDR 390000 per vehicle applies. ### Where is Batam Marriott Hotel Harbour Bay located? > Situated in the entertainment district, this luxury hotel is 0.2 mi (0.3 km) from Harbour Bay Ferry Terminal and within 3 mi (5 km) of Nagoya Hill Mall and Grand Batam Mall. Maha Vihara Duta Maitreya Temple and Batam Centre are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Batam Marriott Hotel Harbour Bay Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.4 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 76 8 - Good 16 6 - Okay 7 4 - Poor 2 2 - Terrible 3 ### 10/10 Excellent #### Siew Chng Linda Jul 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the hotel and staff. They are friendly and very helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/dc6c8f60-44ad-4dfc-8a8d-90894d9abe9b-1751845918741.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9216010c-5763-4f60-b567-e51a71b5d104-1751845918812.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/06767fcd-bf2a-4ac0-a224-8209dd908985-1751845991214.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Siew Chng Linda Stayed 1 night in Jul 2025 ### 8/10 Good #### Swee Ling Aug 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel connect to harbour bay so easy walk to hotel even if rain. Service officers at the counters in the check in lobby were pleasant . they allow early checkin and also allowed us later check out. The housekeeping team wrote message card and present us some complimentary hi tea cakes. Lounge area and bar have good views. Nothing much at lounge area during noon.Bed are comfortable.Overall a pleasant stay. ![Room with 2 double beds and sofa](https://a.travel-assets.com/ugc/hotel-reviews/bfaded98-c397-4982-bdf5-866f298d2cbf-1755528904149.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Oceanview outside room](https://a.travel-assets.com/ugc/hotel-reviews/89113a03-5ee2-4d33-813c-5956fbf76058-1755528905275.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pool area](https://a.travel-assets.com/ugc/hotel-reviews/4575f54b-0dfb-466e-88fe-bdfeb4ea0015-1755528905197.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Swee Ling Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ashemul May 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic hotel. Given its 5 star status lives up to expectation. ##### Ashemul Stayed 2 nights in May 2025 ### 10/10 Excellent #### Sharif May 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff + welcome smile ##### Sharif Stayed 1 night in May 2025 ### 10/10 Excellent #### HSING I Jun 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed 1 night in the deluxe twin ocean view room. Very beautiful hotel . Would stay longer next round. Must swim in their pool. Infinity pool without the heavy price tag. ![](https://a.travel-assets.com/ugc/hotel-reviews/29ed05f2-62ba-42ed-bd25-ea223a0eb314-1750118774865.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/570a34e8-67e5-4170-a48a-2fc060c8d508-1750118774848.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0f086791-4bc5-4ae5-8eee-1ab46f1cbeaa-1750118773770.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/75e480d7-7497-4c65-b440-6a8513b80fb4-1750118774639.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### HSING I Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Susiayanto Bin Jun 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing experience. Everything was great from the time you step in.although there are some hiccups, their service recovery was excellent! ##### Susiayanto Bin Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### MICHIO May 4, 2025 Liked: Cleanliness, property conditions & facilities The room was clean, and the staff spoke to me casually. It was a very satisfying stay. ##### MICHIO Stayed 2 nights in May 2025 ### 8/10 Good #### Sharon May 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Early in the morning will hear the ferries. Served good breakfast. ##### Sharon Stayed 2 nights in May 2025 ### 8/10 Good #### Amir Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great 3-night stay at the Marriott Hotel Batam! The breakfast was absolutely fantastic—so many options and everything was fresh and delicious. The staff were extremely friendly and helpful, always greeting us with a smile and making us feel welcome. The location is also excellent, convenient and close to everything we needed. The price was not cheap, but affordable. Only two reasons I’m giving 4 out of 5 stars is because the room style felt a bit dated and the faulty keyless room entrance. They promised to send an engineer to fix the issue (we almost requested to re-program the card 3-4 times every day) but they didn’t —a refresh would make this place perfect. Still, overall a very enjoyable stay and would definitely come back! ![](https://a.travel-assets.com/ugc/hotel-reviews/e00dfceb-a12c-48fb-b30c-a5afc92683fb-1754382709849.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/162367b5-d1e9-4cc7-84f1-4b19b2babf8f-1754382711478.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/621b0d92-51be-49dd-9ec9-f6e667418efe-1754382711544.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7f9dee40-ecc5-4df6-a005-7a6c46670844-1754382711823.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amir Stayed 3 nights in Aug 2025 ### 8/10 Good #### Jeannie Jun 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a wonderful stay at Marriott at Harbour Bay to celebrate our wedding anniversary. The team went above and beyond by decorating our room beautifully and even surprised us with a complimentary cake. The thoughtful gestures made our celebration extra special. Truly appreciate the warm hospitality and excellent service—thank you for making our anniversary memorable! JJ ##### Jeannie Stayed 1 night in Jun 2025 ### 10/10 Excellent #### ARTHUR Feb 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Had a few great days here, staffs were very friendly and helpful. My wife celebrated her birthday and the staffs were enthusiastically making her stay wonderful and memorable. Good for a quiet getaway of relaxation and rest. ![](https://a.travel-assets.com/ugc/hotel-reviews/239890351436B324A3990E3163915E9BCD3645971739679482386.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ARTHUR Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Kartik Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The check and in service staff excelled but the restaurant staff specially the pool bar a d the roof top bar both need to up their game ##### Kartik Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Roger Mar 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent nothing else I can say. Special the fact that all staff greet you by your name gives it a special touch ##### Roger Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Karen Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect for a Getaway Our room was upgraded to the club room and it was a surprise! Love the room (just ask for a room away from the elevator, if possible). The roof top bar is must-go for sunset. Drinks were fabulous! We also went for the ESKA spa and suggest to book in advance to avoid disappointment. Will definitely come back again. ![](https://a.travel-assets.com/ugc/hotel-reviews/14AF5AB7575AFC6DDFAB0BE7BFB9D1355D86CB231743412295385.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A42C97003E1E81A8B045F715A62E6D05AC0778DA1743412295610.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/78B5814DC5B8AF10F4F7F33064FD19AA6023DE0F1743412294472.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A43AE2A74B61654F833D16A6E5B1C8CF24F1445B1743412296040.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Karen Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Abu Bakar Feb 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities All staffs are very friendly, courteous and very helpful. Me, my wife feels so good. ##### Abu Bakar Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### KATHERINE Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff from reception, concierge, cafe and housekeeping are very polite. Ferry terminal just beside the hotel. Very convenient. ##### KATHERINE Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### J Apr 9, 2025 Disliked: Cleanliness Dirty. Not clean properly. Food was bad. ##### J Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller Sep 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best service and massage i have ever had in a long time. ##### Verified traveller Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Mkaye Jan 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 😊 ##### Mkaye Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Tow Choon Aug 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort All hotel staff are very friendly and helpful. We enjoyed the stay a lot. ##### Tow Choon Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Kym May 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Enjoy one nite stay at Marriott hotel; spa at Aska ; seafood restaurants and pubs nearby 😊👍 ##### Kym Stayed 1 night in May 2023 ### 10/10 Excellent #### Jingxuan Mar 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff and service are great. Rooms are big and clean. Will stay here again. ##### Jingxuan Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### y Dec 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities all staff kindly support. ##### y Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Matthew Sep 30, 2023 Liked: Amenities The Batam Marriott Hotel was amazing from the staff, breakfast, cleanliness, the room and especially the view to the sea. ##### Matthew Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Andi Sep 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Modern, clean, surrounding area can be a bit loud in night time ##### Andi Stayed 1 night in Sep 2024