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Reviews of Hôtel Côte Basque

2 out of 5
Hôtel Côte Basque
2, rue Maubec, Bayonne, Pyrenees-Atlantiques

Reviews

8.4

Very good

Rating 10 - Excellent. 173 out of 465 reviews" "
Rating 8 - Good. 200 out of 465 reviews" "
Rating 6 - Okay. 63 out of 465 reviews" "
Rating 4 - Poor. 25 out of 465 reviews" "
Rating 2 - Terrible. 4 out of 465 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

patrizia, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated, clean and spacious room.
Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time will return easily soon
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and getting better
Good central location in Bayonne. The hotel has been undergoing significant improvements and it shows in the guest rooms. As the renovations continue and with it's location (right near the train station, where public parking is available and affordable) this will become an even more appealing option. Recommended.
Stayed 1 night in Oct 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Clare, Plymouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were bright & spacious after a rather dark & cramped reception area
Stayed 1 night in Sep 2023

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Great checkin reception
Stayed 2 nights in Sep 2023

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An all-around great stay.
I was very pleased with my stay. The rooms were very clean and comfortable. The location made getting around easy. As a solo traveler I felt absolutely safe and the price was excellent.
Stayed 2 nights in Aug 2023

10/10 Excellent

Betsy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Quick walk to Old Bayonne and the Train Station
Stayed 2 nights in Jul 2023

8/10 Good

Annie

Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Arlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Across from the train station and by many restaurants. Perfect way to start your Camino
Stayed 1 night in May 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very happy
GREAT room size, and breakfast. Bathroom excellent. location perfect
Stayed 1 night in May 2023

8/10 Good

charlie

Liked: Cleanliness, property conditions & facilities
Very central to transport and bayonne
Stayed 2 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is literally a couple of hundred meters from the main railway station directly across the road. The room was clean and the bed comfortable.
Stayed 1 night in Apr 2023

10/10 Excellent

Danielle, Sudbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel était tres sympa et acceuillant. La gare de train est juste à droite. Près de tout.
Stayed 2 nights in Apr 2023

10/10 Excellent

LOURDES, Hopewell

Stayed 1 night in Apr 2023

10/10 Excellent

Joshua

Stayed 1 night in Feb 2023

8/10 Good

Luis E

Liked: Cleanliness, staff & service
Great Location.
Stayed 1 night in Oct 2022

8/10 Good

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Quiet and nicelly decorated
Stayed 1 night in Sep 2022

8/10 Good

Sylvain

Travelled with partner
Liked: Cleanliness, staff & service
Typical French country or smaller town hotel. A bit old. With some charm. Nice view on the ‘gare’ and part of the city. TV did not work. (?) But we didn’t need it. All in all, good.
Stayed 1 night in Sep 2022

10/10 Excellent

Paul, Wellingborough

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Convient for the rail & bus station. Near to the town centre. Hôtel clean & welcoming. We used the hotel for one night ahead of starting the Camino de Santiago. Second time here.
Stayed 1 night in Aug 2022

4/10 Poor

Bethany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was run down. The pictures do not reflect the current state of the room. The bed sheets had stains and the air conditioner did not work.
Stayed 1 night in Aug 2022
Response from Coralie, Réceptionniste on Aug 23, 2022
Hello Bethany. We are sorry that the service and service did not live up to your expectations, and we ask you to accept our sincerest apologies. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned.

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Amazing spot, excellent value. The only critique I have is that the cleaning staff is very noisy in the mornings. Otherwise, couldn’t recommend more highly!
Stayed 1 night in Jul 2022
Response from Coralie, Réceptionniste on Aug 23, 2022
Hello. Thank you for the excellent ratings given to the Hotel Côte Basque. We appreciate it. We will pass on your feedback to the cleaning team. We look forward to welcoming you again! See you soon!

10/10 Excellent

mintri

Stayed 8 nights in Jun 2022
Response from Coralie, Réceptionniste on Jul 23, 2022
Bonjour Mintri. Merci pour l' excellente note attribuée à votre séjour à l’hôtel Côte Basque. Nous apprécions. Au plaisir de vous accueillir à nouveau! A bientôt!

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly and the check-in process was really quick. The hotel is conveniently next to the railway station and lots of great restaurant options. It was quiet in the room and we slept great!
Stayed 1 night in Jun 2022
Response from Coralie, Réceptionniste on Jul 11, 2022
Hello Philip. A big tank you for your very good evaluation regarding our hotel. Looking forward to seeing you again.

10/10 Excellent

william

Stayed 1 night in May 2022
Response from Coralie, Réceptionniste on May 27, 2022
Bonjour William, l’équipe de l’hôtel Côte Basque vous remercie d’avoir donné votre avis. Nous apprécions votre note positive. Au plaisir de vous accueillir de nouveau!

10/10 Excellent

MAGDA

Stayed 1 night in May 2022
Response from Coralie, Réceptionniste on May 27, 2022
Bonjour Magda Toute l'équipe de l’hôtel Côte Basque se joint à moi pour vous remercier d'avoir pris le temps de partager votre expérience suite à votre passage dans notre établissement. Au plaisir de vous accueillir lors de votre prochain passage à Bayonne.

10/10 Excellent

Jane

Stayed 1 night in May 2022
Response from Coralie, Réceptionniste on May 27, 2022
Bonjour Jeanne. Merci pour l' excellente note attribuées à votre séjour à l’hôtel Côte Basque. Nous sommes ravis. Au plaisir de vous accueillir à nouveau.

8/10 Good

Ida Sy

Liked: Cleanliness, room comfort
I like the location and the price. For what it is worth cannot complain.
Stayed 1 night in Apr 2022
Response from Coralie, Réceptionniste on Apr 30, 2022
Hello Ida Sy, the hotel team thanks you for your comments, this help us to improve our service every day. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022
Response from Coralie, Réceptionniste on Apr 2, 2022
Bonjour, nous vous remercions pour votre évaluation, en espérant vous accueillir à nouveau dans notre établissement.

10/10 Excellent

Aude

Great
Comfortable, well located and nice decor
Stayed 1 night in Dec 2021

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good convenient hotel
Pleasant & comfortable stay in Bayonne where parking is notoriously difficult. Everything was a short walk away & conveniant. Clean room & goodbreakfast. Only small disappointment was a lack of coffee/tea facility in the room.
Stayed 2 nights in Nov 2021
Response from Nathan, réceptionniste on Dec 7, 2021
Hi, Thanks for your feedback regarding our hotel. Regards

8/10 Good

CR

Liked: Cleanliness, staff & service
Close to station
Very good location for people using public transport as very close to the station. Friendly staff and good breakfast.
Stayed 1 night in Sep 2021
Response from Nathan, réceptionniste on Oct 1, 2021
hello, Thank you for your feedback about our property. Regards

10/10 Excellent

Audrey

Stayed 1 night in Aug 2021

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs. Off site parking but excellent location in a brand new complex. The elevator a bit old.
Stayed 1 night in Jul 2021
Response from Nathan, réceptionniste on Jul 6, 2021
Hi, Thanks for that great feedback regarding our hotel. Regards

6/10 Okay

Aude

Disliked: Staff & service
Stayed 1 night in Apr 2021
Response from Nathan, réceptionniste on May 17, 2021
Cher client, Merci pour votre retour concernant notre établissement. Cordialement

10/10 Excellent

Eimantas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great value - the hotel is right next to the train station, check-in and checkout is fast, it was perfect for my one night stay. Haven't tried the breakfast.
Stayed 1 night in Sep 2020
Response from coralie- réceptionniste on Sep 22, 2020
Hello Mister Eimantas, We thank you for the rating given to our hotel. See you soon!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Do not stay here!!!
Location is bad, felt very insecure, me and my daughter were approached 3 times for cigarettes, $, etc. Internet is non existant! Will definitely will not recommend. Not worth what I paid.
Stayed 1 night in Jan 2020
Response from Leticia -reception- on Jan 8, 2020
Hello, Thank you very much for your feedback. We are really sorry you didn't enjoyed your stopover in our beautiful city. Our hotel is one of the best located in town, since we are just in front of the train station and 2 minutes away by foot from downtown. Winter season is less crowded at night, but even if you could felt insecure, the area is very safe. Nevertheless your comment, we are aiming to have you with us again. Best regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff and cleanliness are excellent. Right beside train station and close to bridge which links the city centre. Helpful tourist guides are provided upon check in.
Stayed 1 night in Oct 2019
Response from Leticia on Nov 23, 2019
Hello! Thank you for your feedback! Hope to have you back soon! Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A very charming hotel. An older building with nicely done updates.
Stayed 1 night in Sep 2019
Response from Leticia on Sep 29, 2019
Hello! Thank you for your feedback! Hope to have you again with us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional but with most modern facilities. Excellent for the price. Good breakfast.
Stayed 4 nights in Aug 2019
Response from Leticia on Sep 6, 2019
Bonjour, Nous vous remercions pour le commentaire. Nous sommes ravis que vous ayez apprécié votre séjour. Au plaisir de vous accueillir à nouveau, à bientôt à l’hôtel Côte Basque!

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Leticia on Sep 6, 2019
Merci pour les excellentes notes attribuées à votre séjour à l’hôtel. Nous apprécions. Au plaisir de vous accueillir à nouveau!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Mélanie, réceptionniste. on Aug 22, 2019
Bonjour, l'équipe de l'hôtel Côte Basque vous remercie d'avoir évaluer votre séjour parmi nous. Nous apprécions et espérons vous accueillir à nouveau! A bientôt!

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Mélanie, réceptionniste. on Jun 27, 2019
Bonjour, l'équipe de l'hôtel côte basque vous remercie. Au plaisir de vous accueillir à nouveau! A bientôt!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Mélanie, réceptionniste. on Jun 27, 2019
Bonjour, l'équipe de l'hôtel côte basque vous remercie. Au plaisir de vous accueillir à nouveau! A bientôt!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value all around--the only issue was that our room wasn't ready when we arrived just after 2 pm--we were told to come back around 4 pm.
Stayed 1 night in May 2019
Response from Mélanie, receptionist on May 19, 2019
Hello, thank you for take the time to give your opinion. See you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel. Room was gorgeous with a view to match
Stayed 1 night in Apr 2019
Response from Mélanie, receptionist on May 7, 2019
Good evening, thank you for the comment and for the note assigned to the hotel cote basque. We appreciate it. See you soon!

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bayonne Beauty
Great location steps from the train station. Beautiful short walk over the bridge to scenic central Bayonne.
Stayed 1 night in Apr 2019
Response from Melanie, receptionist. on May 7, 2019
Hello Margarita, thank you for giving your personal opinion about your stay at the hotel Basque coast. We appreciate! Looking forward to seeing you again!