Front of property - evening/night

Reviews of Park Hotel Centro Congressi

4 out of 5
Park Hotel Centro Congressi
Raccordo Autostradale Sicignano-Potenza, E847, Potenza, PZ

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 81 reviews" "
Rating 8 - Good. 38 out of 81 reviews" "
Rating 6 - Okay. 4 out of 81 reviews" "
Rating 4 - Poor. 4 out of 81 reviews" "
Rating 2 - Terrible. 1 out of 81 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice hotel veryclean and convenient. Restaurant on site but limited hours. No other nearby restaurants. Would stay here again. Staff was very friendly. Plenty of free onsite parking.
Stayed 2 nights in Oct 2023

8/10 Good

JINHE

The overall condition of the hotel is pretty good compared with the price they charged for the room. The exterior of the building is a little bit old but the room looks clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel concierge was very helpful getting us taxi cabs and finding a place to eat.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rocco

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in May 2023

4/10 Poor

donna

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Location was terrible, difficult to get to. Had to get someone from a gas station show us the way by car. Google directions would not work
Stayed 1 night in Oct 2022
Response from Antonio - Front Office Manager on Nov 4, 2022
Der Madam,thank you for your feed.Kind regards.

8/10 Good

Regulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very polite and helped us to find directions. The food at the hotel was good and the waiters very polite. The only negative thing is location.
Stayed 1 night in Mar 2022

10/10 Excellent

Gyumin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, bad English
Hotel was good. Staffs were not good at English.
Stayed 5 nights in Nov 2021
Response from Park Hotel Potenza on Jan 10, 2022
Thank you for your kind rewiew.

10/10 Excellent

Jairo H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel
Very modern hotel, clean and with good customer service, breakfast was plentiful. Free parking
Stayed 1 night in Aug 2021

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities, room comfort
One of the best hotels at this level in Potenza
Spacy room, beautiful lobby, comfortable bed, the breakfast is ok. No coffee/tea maker in the room
Stayed 1 night in Aug 2021

8/10 Good

Richard

Stayed 1 night in Aug 2021

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly excellent meal
A brief but very pleasant stay, special mention to the maitre d in the restaurant (and the chef) for a superb meal of local dishes worth of any top level osteria. Great food, great service. And very good value. Reception was very friendly and helpful, room was quiet and good quality. All in all a first rate experience
Stayed 1 night in Mar 2021

4/10 Poor

India, Mumbai

Disliked: Staff & service, property conditions & facilities
The hotel staff do not take feedback in a polite way. They deflect the problem. Problem 1: Air conditioning was intentionally turned off in my room at 10am. It should have been turned off after i checked out or up to 12pm the correct. Problem 2: Staff who was told about the complaint made a mockery of the customer. He provoked the customer to submit a negative review because it will be a 'small drop in the ocean' Problem 3: Customer takes picture of reception area with a staff member. Hotel aggressively responds with threatening behaviour on privacy. Clearly the hotel does not know how to handle a genuine customer complaint which the hotel is at fault for terminated the air conditioning in my room 2hours early than the check time of 12pm. This is not 4 star service. Hotels does not seem to have a polite resolution.
Stayed 1 night in Aug 2020
Response from Antonio - Front Office Manager on Aug 24, 2020
All you wanted was CLEARLY a discount at check out, boasting a non-existent (air conditioning) disservice; once the receptionist aswered "No", he has seen fit to take him (without his knowledge and without any authorization from him) a picture, to do who knows what. The receptionist in question is reserving the right to consult a lawyer and, should he decide to proceed against you, he will have the full support and testimony of the Hotel.

10/10 Excellent

Darius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from Antonio - Front Office Manager on Jun 16, 2020
Dear Guest, Thank you for your kind feedback. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it is close to the airport. the room was spacious with two bathroom areas. With AC for those from USA :). The breakfast buffet was absolutely amazing with HIGH quality and tasty food! The staff was very attentive and welcoming. The lobby area is huge, here is also located the "eating" area. The parking lot is next to the hotel this is for 12 Euros if I remember well, they have vigilance all night. I did not use any other amenities for what I can't mention more. regardless I am a Big traveler and i definitely recommend this hotel.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
BAD lOCATION
THE HOTEL LOCATION WAS VERY INCONVIENT. FOR SOMEONE NOT USE TO THE AREA IT WAS VERY DIFFICULT TO FIND THE HOTEL WHICH WAS VERY FRUSTRATING. THE RESTURANT WAS OVERPRICED AND PRETENTIOUS. THE FOOD WAS MEDIOCRE.

2/10 Terrible

Chiara

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Luigi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lavoro
Soggiorno Piacevole, hotel pulito. I Camerieri attenti e scrupolosi.
Stayed 1 night in Nov 2023

8/10 Good

LAMBERTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Sara

Stayed 1 night in Sep 2023

8/10 Good

Angelo

Stayed 1 night in May 2023

10/10 Excellent

Yao Te

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的飯店
非常清潔的飯店,早餐非常非常好吃,咖啡太棒了,好好喝的咖啡,更棒的是早餐是免費的。服務人員非常親切
Stayed 2 nights in Feb 2023

10/10 Excellent

Teodoro

Stayed 1 night in Nov 2022
Response from Antonio Giugliano - Responsabile Ricevimento on Dec 7, 2022
Gentile Teodoro,la ringraziamo per questo suo ennesimo eccellente contributo e la aspettiamo presto qui da noi.Nel frattempo le auguriamo delle serene festività.Cordiali saluti.

10/10 Excellent

DOMENICO

Stayed 1 night in Oct 2022
Response from Antonio Giugliano - Capo Ricevimento on Nov 4, 2022
Gentile Domenico,la ringraziamo per la preferenza e per avere voluto assegnarci un voto così alto. Ci auguriamo di riaverla presto come nostro graditissimo ospite. Cordiali saluti.

8/10 Good

Claude, LYON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel, avec de grandes chambres. Très bons petits déjeuners. L’emplacement au bord de l’autoroute le réserve plutôt à ceux qui ont une voiture.
Stayed 1 night in Sep 2022
Response from Antonio Giugliano - Responsabile Ricevimento on Nov 10, 2022
Gentile Ospite, a nome del Park Hotel, la ringrazio per il suo prezioso contributo. Le assicuriamo che terremo conto delle sue osservazioni e ci auguriamo di riaverla presto come nostro gradito ospite.

10/10 Excellent

Luciane Maria

Stayed 1 night in Sep 2022
Response from Antonio Giugliano - Responsabile Ricevimento on Nov 10, 2022
Gentile Ospite, a nome del Park Hotel, la ringrazio per il suo prezioso contributo e ci auguriamo di riaverla presto come nostro gradito ospite.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Antonio Giugliano - Responsbile Ricevimento on Nov 10, 2022
Gentile Ospite, a nome del Park Hotel, la ringrazio per il suo prezioso contributoi e ci auguriamo di riaverla presto come nostro gradito ospite.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Fernando, Pinerolo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura situata alla periferia della città, buon ristorante
Stayed 1 night in Mar 2022

6/10 Okay

Angelo

Business traveller
Stayed 1 night in Jan 2022

10/10 Excellent

Michail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno molto confortevole
Posizione dell’albergo ottima.Camera comoda e pulita.Ristorante molto buono.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erwartungen übertroffen
Das Hotel ließ keine Wünsche offen - guter Standard, kostenloser Parkplatz, überraschend leckeres Essen, Ruhe trotzt der Autobahn in der Nähe. Top!
Stayed 1 night in Oct 2021

10/10 Excellent

Teodoro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto
Stayed 1 night in Oct 2021

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Michail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto buono
Posizione ottima per chi si muove per lavoro. camera spaziosa e pulita. Personale disponibile ristorante molto buono
Stayed 1 night in Aug 2021

8/10 Good

giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Teodoro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mancanza di accumulo notti premio
Tutto perfetto tranne il fatto che con questa struttura non è possibile accumulare notti premio. Sono dispiaciuto di perdere questa opportunità ed eventualmente valuterò soluzioni alternative.
Stayed 1 night in Mar 2021

10/10 Excellent

Teodoro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Fernando, Pinerolo (To)

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura da me utilizzata da anni, buona posizione, dotata di ristorante.
Stayed 1 night in Jan 2021

10/10 Excellent

Teodoro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Park Hotel - Centro Congressi on Jan 9, 2021
Gentile Teodoro, grazie per la sua ottima recensione. La aspettiamo nuovamente e le auguriamo uo splendido 20121.

8/10 Good

Stefano

Business traveller
Liked: Staff & service, property conditions & facilities
Discreto hotel, non recentissimo
Arredamento non moderno, ma letto comodo e tutto il necessario presente. Ottimo il servizio in camera della cena, buona colazione.
Stayed 1 night in Sep 2020

8/10 Good

Leonardo

Liked: Staff & service, room comfort
i passaggio
Di passaggio, nessuna cosa da segnalare. Hotel sulla strada di grande comunicazione su un area di servizio. Camera un po troppo "odorosa" di fumo nonostante fosse non fumatori. Buon servizio interno.
Stayed 1 night in Aug 2020

8/10 Good

Clelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

CLAUDIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquillo e confortevole soggiorno.
Stayed 2 nights in Aug 2020

8/10 Good

Domenico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel per visitare Potenza
Hotel quasi su tangenziale, non indicato che occorre uscire all’area di servizio. Parcheggio gratuito davanti hotel e a pochi minuti da Potenza. Buon servizio ristorante, stanza ampia.
Stayed 1 night in Aug 2020
Response from Antonio - Front Office Manager Park Hotel Potenza on Aug 18, 2020
Gentile Domenico, grazie per questa recensione positiva. L' uscita dalla strada per l' Hotel è ben segnalata, sia che si provenga da Bari o da Salerno o dalla città di Potenza, ed è ottimamente indicata dai più importanti sistemi di navigazione satellitare (Garmin , Apple, Google maps). La saluto cordialmente e le auguro un' ottima estate. A presto!

8/10 Good

davide

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2020
Response from Antonio - Front Office Manager on Jun 30, 2020
Gentile Davide, grazie mille e a presto!

10/10 Excellent

Enzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bello e confortevole, le stanze sono spaziose e pulite, ottimo il ristorante. Consigliato.
Stayed 2 nights in Feb 2020

10/10 Excellent

Teodoro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto OK
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona accoglienza
Stayed 1 night in Oct 2019

8/10 Good

Nicolo'

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VIaggio di lavoro
Positiva come tutti gli anni
Stayed 1 night in Sep 2019