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Very nice hotel veryclean and convenient. Restaurant on site but limited hours. No other nearby restaurants. Would stay here again. Staff was very friendly. Plenty of free onsite parking.
Daniel
Stayed 2 nights in Oct 2023
8/10 Good
JINHE
Oct 17, 2023
The overall condition of the hotel is pretty good compared with the price they charged for the room. The exterior of the building is a little bit old but the room looks clean.
The staff was very polite and helped us to find directions. The food at the hotel was good and the waiters very polite. The only negative thing is location.
A brief but very pleasant stay, special mention to the maitre d in the restaurant (and the chef) for a superb meal of local dishes worth of any top level osteria. Great food, great service. And very good value. Reception was very friendly and helpful, room was quiet and good quality. All in all a first rate experience
The hotel staff do not take feedback in a polite way. They deflect the problem.
Problem 1: Air conditioning was intentionally turned off in my room at 10am. It should have been turned off after i checked out or up to 12pm the correct.
Problem 2: Staff who was told about the complaint made a mockery of the customer. He provoked the customer to submit a negative review because it will be a 'small drop in the ocean'
Problem 3: Customer takes picture of reception area with a staff member. Hotel aggressively responds with threatening behaviour on privacy.
Clearly the hotel does not know how to handle a genuine customer complaint which the hotel is at fault for terminated the air conditioning in my room 2hours early than the check time of 12pm. This is not 4 star service.
Hotels does not seem to have a polite resolution.
India
Stayed 1 night in Aug 2020
Response from Antonio - Front Office Manager on Aug 24, 2020
All you wanted was CLEARLY a discount at check out, boasting a non-existent (air conditioning) disservice; once the receptionist aswered "No", he has seen fit to take him (without his knowledge and without any authorization from him) a picture, to do who knows what. The receptionist in question is reserving the right to consult a lawyer and, should he decide to proceed against you, he will have the full support and testimony of the Hotel.
While it is close to the airport. the room was spacious with two bathroom areas. With AC for those from USA :). The breakfast buffet was absolutely amazing with HIGH quality and tasty food! The staff was very attentive and welcoming. The lobby area is huge, here is also located the "eating" area. The parking lot is next to the hotel this is for 12 Euros if I remember well, they have vigilance all night. I did not use any other amenities for what I can't mention more. regardless I am a Big traveler and i definitely recommend this hotel.
THE HOTEL LOCATION WAS VERY INCONVIENT. FOR SOMEONE NOT USE TO THE AREA IT WAS VERY DIFFICULT TO FIND THE HOTEL WHICH WAS VERY FRUSTRATING.
THE RESTURANT WAS OVERPRICED AND PRETENTIOUS. THE FOOD WAS MEDIOCRE.
Response from Antonio Giugliano - Responsabile Ricevimento on Dec 7, 2022
Gentile Teodoro,la ringraziamo per questo suo ennesimo eccellente contributo e la aspettiamo presto qui da noi.Nel frattempo le auguriamo delle serene festività.Cordiali saluti.
10/10 Excellent
DOMENICO
Oct 13, 2022
DOMENICO
Stayed 1 night in Oct 2022
Response from Antonio Giugliano - Capo Ricevimento on Nov 4, 2022
Gentile Domenico,la ringraziamo per la preferenza e per avere voluto assegnarci un voto così alto. Ci auguriamo di riaverla presto come nostro graditissimo ospite. Cordiali saluti.
Bon hôtel, avec de grandes chambres. Très bons petits déjeuners. L’emplacement au bord de l’autoroute le réserve plutôt à ceux qui ont une voiture.
Claude
Stayed 1 night in Sep 2022
Response from Antonio Giugliano - Responsabile Ricevimento on Nov 10, 2022
Gentile Ospite, a nome del Park Hotel, la ringrazio per il suo prezioso contributo. Le assicuriamo che terremo conto delle sue osservazioni e ci auguriamo di riaverla presto come nostro gradito ospite.
10/10 Excellent
Luciane Maria
Sep 17, 2022
Luciane Maria
Stayed 1 night in Sep 2022
Response from Antonio Giugliano - Responsabile Ricevimento on Nov 10, 2022
Gentile Ospite, a nome del Park Hotel, la ringrazio per il suo prezioso contributo e ci auguriamo di riaverla presto come nostro gradito ospite.
Tutto perfetto tranne il fatto che con questa struttura non è possibile accumulare notti premio. Sono dispiaciuto di perdere questa opportunità ed eventualmente valuterò soluzioni alternative.
Arredamento non moderno, ma letto comodo e tutto il necessario presente.
Ottimo il servizio in camera della cena, buona colazione.
Stefano
Stayed 1 night in Sep 2020
8/10 Good
Leonardo
Aug 24, 2020
Liked: Staff & service, room comfort
i passaggio
Di passaggio, nessuna cosa da segnalare. Hotel sulla strada di grande comunicazione su un area di servizio. Camera un po troppo "odorosa" di fumo nonostante fosse non fumatori. Buon servizio interno.
Hotel quasi su tangenziale, non indicato che occorre uscire all’area di servizio. Parcheggio gratuito davanti hotel e a pochi minuti da Potenza. Buon servizio ristorante, stanza ampia.
Domenico
Stayed 1 night in Aug 2020
Response from Antonio - Front Office Manager Park Hotel Potenza on Aug 18, 2020
Gentile Domenico, grazie per questa recensione positiva. L' uscita dalla strada per l' Hotel è ben segnalata, sia che si provenga da Bari o da Salerno o dalla città di Potenza, ed è ottimamente indicata dai più importanti sistemi di navigazione satellitare (Garmin , Apple, Google maps). La saluto cordialmente e le auguro un' ottima estate. A presto!
8/10 Good
davide
Business traveller
Jun 30, 2020
Liked: Cleanliness, staff & service
davide
Stayed 1 night in Jun 2020
Response from Antonio - Front Office Manager on Jun 30, 2020