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Reviews of Palace Hotel

Palace Hotel
Piazza Michele Bianco 1, Matera, MT

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 90 reviews" "
Rating 8 - Good. 43 out of 90 reviews" "
Rating 6 - Okay. 6 out of 90 reviews" "
Rating 4 - Poor. 1 out of 90 reviews" "
Rating 2 - Terrible. 0 out of 90 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. In walking distance to all. Just lovely
Stayed 4 nights in Jul 2019

8/10 Good

Asuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & helpful
Staff was great to assist with being snowed in. Was a great help to translate and coordinate the retrieval of my car.

10/10 Excellent

Alida, Maple

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel walking distance to Sassi.
Breathtaking, excellent concert in the piazza at night.

10/10 Excellent

Tricia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Fantastic hotel, helpful staff, close to FAL station and only 10-15 min walk to the Sassi. Will be booking here for our next trip

10/10 Excellent

CJS, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not in walking distance of the old city
The hotel was great......see above. The only 2 major issues I had was that it lacked a sign at the point where one had to turn into a very short street/parking lot to tell you the hotel was back there. It's not really accessible from a main street. Also, it was not in walking distance of the old city, nor many of the historical sites. However, for me with a large car, it was perfect because I never would have been able to navigate the small streets of the old Matera. Liked that it had parking on the premises. Had a great breakfast with warm items.

8/10 Good

giorgio, verona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good for a 3 days visit to matera
we enjoied a lot to spend our short vacation at palace hotel

10/10 Excellent

John Catalanotto, Akron, OH USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Regrets!
The location is perfect as well as the hotel and Staff. It is very close to the caves.

8/10 Good

Andy, Somerset, UK

Liked: Cleanliness
Good hotel within walking distance of the old town
A perfectly reasonable hotel within walking distance of the old town and with free parking. When we stayed in October the air conditioning seemed to be disabled but we didn't investigate as we were only there for one night.

10/10 Excellent

Maureen, Victoria, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Staff extremely friendly and helpful. Location excellent. Breakfast just ok.

8/10 Good

Michelle, Toronto, ON, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for family stay
It's easy to find the hotel and the room we had was big enough for two kids to play. Though the room is a little bit ran down, the nice and friendly staffs are helpful. The on site restaurant is good and they even cooked little pastina for my young toddler.

10/10 Excellent

Franco, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Stay as Good as First
On our second stay at the Palace Hotel Matera we found the same efficient, friendly service and excellent accomodations as during our first. The hotel is modern, utterly clean, well-functiioning, and comfortable. (Note that you will not be able to set the air conditioning lower than 24.5 degree Centigrade, but that is comfortable enough if you keep the fan blowing.) The complimentary breakfast in the morning has abundant choice and excellent local products. The hotel is also easy to find, as it is prominent on the landscape and of very easy access to and from all roads. All in all, an excellent choice and a great deal for the price. (The only minor inconvenience was that this time we were there during the great big annual feast of early July when crowds pour into the city and the hotel posted notes saying it could not guarantee our finding a parking space at night, even in its own parking areas, which were overrun by out-of-towners. The hotel did accommodate our car in the end but we thought they should have been more reassuring on this front.).

8/10 Good

roberto

Liked: Cleanliness, property conditions & facilities, room comfort
Albergo in posizione piuttosto centrale, comodo per raggiungere il centro storico. Camera pulita e spaziosa. Colazione da migliorare, poca scelta anche di frutta e croissant.
Stayed 1 night in Aug 2019

8/10 Good

Roland

Liked: Cleanliness, staff & service, room comfort
Hat alles gepasst
Stayed 1 night in Aug 2019

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel
Hotel molto curato e in una zona tranquilla. La camera era molto spaziosa e dotata di ogni confort. Da non trascurare il fatto che il parcheggio è garantito e gratuito a differenza di altri posti. La colazione si presenta molto bene ed è soprattutto molto varia e fornita. Ci ritornerei con la mia famiglia. Lara
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortevole e a 10 minuti dai sassi a piedi
L'hotel è ubicato in posizione ottimale, in pochi minuti si raggiungono i favolosi sassi. Il parcheggio si trova facilmente ed è gratuito (nel cortile dell'albergo o nelle immediate adiacenze). Stanza spaziosa e pulita. Personale molto gentile e disponibile. Per essere un quattro stelle la colazione lascia un po' a desiderare come la cura di alcuni dettagli nelle aree comuni. Nel complesso il giudizio è più che positivo.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso Hotel vicino al centro e a tutti i comfort.
Stayed 2 nights in Aug 2018

8/10 Good

Helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spennende by
Greit hotell med 10 minutters gange til byens center og de to sassier
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

natale, Rieti

Liked: Staff & service
Good hotel not far from downtown.
Good hotel not far from downtown. 10 min walking. Personally anyway, i think that bed was not comfortable as too hard.
Stayed 1 night in Sep 2017

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione strategica
Ottima posizione per parcheggiare ed accedere a piedi in 15 minuti al centro. Hotel eccellente con camera molto grande e rapporto qualità prezzo da consigliare.
Stayed 1 night in Aug 2017

10/10 Excellent

ilaria, italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno di passaggio
Abbiamo soggiornato una notte, di passaggio a Matera. Siamo stati benissimo, camera grande e confortevole, hotel facile da trovare, posizione da cui si raggiunge il centro facilmente. Unico appunto ad Expedia: sul sito la camera era data per 3 letti singoli, invece aveva un matrimoniale e un divano letto a 2 piazze, come serviva a me. La prenotazione quindi l' ho fatta un po' al buio, sperando che fosse veritiera l' indicazione che diceva che la camera era per 4 persone. Chiederei ad Expedia di essere più precisi nella descrizione delle camere.
Stayed 1 night in Aug 2017

10/10 Excellent

Ernesto, Milano

Liked: Cleanliness, staff & service, room comfort
Very good hotel with domenica needs of modernizati
We booked for one night only but it was very good and price was lower because of a good discount. We appreciated a lot the large room and Jacuzzi.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel a Matera
Hotel situato a pochi minuti dalla zona dei sassi. Molto comodo da raggiungere in auto e con ampio parcheggio. La struttura ha qualche anno ma è tenuta molto bene; le camere sono spaziose e l'ambiente è tranquillo. Colazione italiana ottima e abbondante
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carino e pulito. Personale cortese e disponibile. Buona colazione e buon rapporto qualità prezzo.
Stayed 2 nights in Jul 2017

8/10 Good

angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cerca del centro. Personal amable. Todo limpio y ordenado
Stayed 1 night in Jun 2017

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Angelo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo ok
Gentilezza e cortesia del personale: ok. Camera pulita e ordinata.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione
Consigliato per visitare Matera, pochi minuti a piedi dai Sassi. Buona colazione, pulito e bello!

10/10 Excellent

Fernand, Montesson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matera la BELLISSIMA!!!!!
Étape incontournable Matéra la bellissima!! Surprenante cette ville nous a scotché. Hotel Palace à 10 mn à pied du centre historique parfait pour cette visite parking gratuit non négligeable, personnel serviable et accueillant et prix très abordable pour un 4**** chambre vaste de type suite très propre et bien agencée. À recommander

8/10 Good

Antonella, Thun Svizzera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normale
Passata solo una notte in questo hotel dato che eravamo di passaggio. Ma per un hotel a quattro stelle mi è sembrato tutto normale niente di super eccellente.

10/10 Excellent

ANDREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Laszlo, Baden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fuer Stadt Besucher
Stadt Besuch

10/10 Excellent

Fabrizio, Assisi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideale per visitare comodamente la città dei sassi
Per la prima volta a Matera, abbiamo scelto di soggiornare in questo Hotel per la vicinanza con il centro storico e complessivamente per la struttura in se, visto che con un prezzo conveniente abbiamo optato per una family-suite. Consigliato per la qualità del soggiorno, comodo, pulito e gentilezza del personale.

10/10 Excellent

pascal, Nantes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une belle étape
Il faut faire une escale au moins d'une nuit à Matera. La ville nouvelle n'offre pas grand intérêt (pour ce que j'ai pu y voir rapidement) par contre le Centre historique est remarquable

10/10 Excellent

Pietro, L'Aquila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel vicino al centro
Camere molto curate e possibilità di raggiungere il centro a piedi, senza il problema di parcheggiare la macchina. Consigliatissimo.

8/10 Good

Giuseppe, messina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
hotel ok. colazione scarsa. ideale per i Sassi !!
camera ok. la colazione non è da hotel a 4 stelle, forse a 2 stelle max. lascia alquanto a desiderare in quantità e qualità e varietà di cose. peraltro scortese il cameriere della colazione. ideale per visitare la città dei sassi, bellissima e romantica. ottimo parcheggio gratuito e wifi idem.

8/10 Good

Giuseppe, taranto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
posizione abbastanza centrale
abbiamo soggiornato una notte per una visita veloce della citta di Matera. Posti interessanti raggiungibili a piedi, parcheggio gratuito e comodo. Una bella minivacanza

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

andrea

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto

10/10 Excellent

Alfio Enrico, CATANIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se ti piace camminare
Ottimo albergo a circa 200 mt. dal centro storico di Matera, non occorre usare la macchina. Camera confortevole, ottima e varia la colazione. Di stile classico non rispecchia l'ambiente dei sassi, ma lo consiglio vivamente.

8/10 Good

yoko, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
簡単に世界遺産まで行けます。
世界遺産へのアクセスは徒歩で10分ほどで簡単に行けます。ほぼ直線で。

8/10 Good

paolo, latina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel vicino il centro
A 10 minuti a piedi dal centro, con parcheggio gratuito , wi fi e colazione.

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Guillermo, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECOMENDABLE
Excelente hotel. Staff muy amable en recepcion y restaurante. Buen desayuno. Las habitaciones amplias, modernas con manejo de cortinas automatico. Camas limpias y buen colchon. El baño limpio. Buena ubicacion. Moderno y total limpieza.

10/10 Excellent

roberto, ravenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
matera
5 giorni in basilicata, consigliati a tutti