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Reviews

4.3 / 5Very Good
357 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Congress Center Basel
    1 min walk
  • Popular Location
    Musical Theater Basel
    9 min walk
  • Popular Location
    Old Town
    3 min drive
  • Airport
    Basel (BSL-EuroAirport)
    8 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Room, 1 King Bed, Refrigerator, City View (Swiss Advantage Room)

    Room Amenities

    • Sleeps 2
    More details
  • Classic Room, 1 King Bed, Refrigerator, City View

    Room Amenities

    • Sleeps 2
    More details
  • Twin Room, 2 Single Beds, Refrigerator, City View (Swiss Advantage Room)

    Room Amenities

    • Sleeps 2
    More details
  • Premier Room, 1 King Bed, Refrigerator, City View

    Room Amenities

    • Sleeps 3
    More details
  • Classic Room, 2 Single Beds, Refrigerator, City View

    Room Amenities

    • Sleeps 2
    More details
  • Junior Suite, 1 King Bed, Refrigerator, City View

    Room Amenities

    • Sleeps 3
    More details
  • Suite, 1 King Bed, Connecting Rooms, City View

    Room Amenities

    • Sleeps 3
    More details
  • Presidential Suite, 1 King Bed, Jetted Tub, City View

    Room Amenities

    • Sleeps 3
    More details
  • Standard Room, 1 Single Bed, City View

    Room Amenities

    • Sleeps 1
    More details

About this area

Basel

Located in Basel, Swissotel Le Plaza Basel is in the city centre and on the waterfront. The area's natural beauty can be seen at Rosentalanlage and Sankt Johanns-Park, while Caricature and Cartoon Museum and Jean Tinguely Museum are cultural highlights. Travelling with kids? Don't miss Basel Zoo, or check out an event or a game at St. Jakobshalle. Our guests love the hotel's convenience for public transport: Marktplatz Tram Stop is 13 minutes by foot.

Popular Location

What's nearby

  • Congress Center Basel - 1 min walk
  • Musical Theater Basel - 9 min walk
  • Basler Muenster - 18 min walk
  • Old Town - 3 min drive
  • Vitra Design Museum - 3 min drive

Getting around

  • Basel Bad Station - 10 min walk
  • Marktplatz Tram Stop - 13 min walk
  • Basel (BSL-EuroAirport) - 14 min drive

About this property

Swissotel Le Plaza Basel

Luxury hotel connected to the convention centre in Basel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour health club and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a sauna are on-site. All 238 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and pillow menus.
Swissotel Le Plaza Basel offers 238 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: CHF 30 per day
Valet parking: CHF 50 per day
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: CHF 32.00 for adults and CHF 18.00 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour health club
Sauna
Segway hire/tours
Spa services
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
French
German
Spanish

Business services

24-hour business centre
Computer station
Meeting rooms

Outdoors

Terrace

Spa

2 treatment rooms
Body scrubs
Body treatments
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Designer toiletries
Hairdryer
Shower/bathtub combination

Entertainment

flat-screen TV
premium channels
satellite channels

Food and drink

Espresso maker
Minibar

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofing

Policies

Check-in

Check-in between 2 PM - 5:30 AM
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Pets

  • Pets are allowed for an extra charge of CHF 20.00 per pet, per night.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.00 per night.
  • Free cots (infant beds)!

Property payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 32.00 for adults and CHF 18.00 for children (approximately)
  • Self-parking fee: CHF 30 per day
  • Valet parking fee: CHF 50 per day
  • Pet fee: CHF 20.00 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child aged 11 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
4.3

Very Good

5 - Excellent
172
4 - Good
136
3 - Okay
31
2 - Mediocre
15
1 - Poor
3
4.5
Cleanliness
4.5
Service and Staff
4.1
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, amenities

Great location and beautiful lobby, very nice staff..registration clerks, concierge..efficient and friendly. However go to higher floors and things change. In our room my husband went to open the closet door and the handle came off in his hand, Tried to hang up his coat and the hanger fell apart. Picked up the phone to call the front desk and the phones were dead. He said he felt like he was in a Peter Sellers movie. We found very few charging stations in the room. Didn’t see the hole in the back of the cabinet shelf to pull the Coffee maker plug thru to the outlet, so moved it into the bathroom. And our room wasn’t serviced at all during our stay. All in all it was a bit strange.

Stayed 2 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Grill25dinnerm emu was very limited so much so we left and w asked a couple of blocks to find supper

Stayed 2 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Early check in available. Tall ceilings. Good location.

Stayed 2 nights in Nov. 2019

3/5

  • Liked: Staff & service, amenities
  • Disliked: Cleanliness

My room had dark hairs all in the bathroom and next to my bed which was set up for 2 people to sleep in versus one. They were also doing electrical work outside our room all in the hallway. The concierge is excellent and so is the onsite restaurant. Most front desk staff were great with the exception of one girl. Great location to walk around and explore.

Stayed 1 night in Nov. 2019

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