There was no hot water in the room, which occurred mid showering. It took three phone calls to the front desk, very unhelpful instructions, and over 1.5 hrs to finally change the room. It was a very cold day (-14C), so not sure if all the shaking from the cold water would give us pneumonia.
In both rooms, the dishes and mugs, as well as the bath tubs and stoppers were filthy. The shovers were both semi broken, and not all the water would make it to the shower head.
Not sure who awarded this property the stars they claim to have. I would give them 1 star, at best.