- Disliked: Cleanliness, staff & service, property conditions & facilities
The suites were spacious but poorly designed, lots of empty floor space, but not enough furniture, and a strange lack of carpets everywhere (which resulted in a big mess considering most people there in the winter are skiing). The walls and ceiling are paper thin so you can hear clearly everyone above and around you. Our room wasn't cleaned at all over the weekend despite repeated requests we made to housekeeping and the front desk. The guy working at the front desk was very unhelpful and downright clueless when we were having problems with using the arcade. The restaurant took an hour to serve us breakfast. The water slide at the pool was closed the entire time. There was no guide or info on the TV channels...There were so just many things that made the whole experience sub standard for the price.