Indoor pool, seasonal outdoor pool, sun loungers

Reviews of Georgian Bay Hotel Trademark Collection by Wyndham

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1001 reviews" "
Rating 8 - Good. 300 out of 1001 reviews" "
Rating 6 - Okay. 67 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 44 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Fereshteh

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like customer service
Stayed 1 night in Apr 2024

10/10 Excellent

anuradha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a suite. The suite was spacious.we stayed for two nights. The suite had all the amenities we needed. The hotel is close to down town. We watched movies at cineplex and ate Bent Taco. It was a good mini vacation. There is also very nice walking trail along the lake north side of nain street. Kelseys happy hour was enjoyable . We had beer and quesadilla.
Stayed 2 nights in Apr 2024
Response from Georgian Bay Hotel on Apr 23, 2024
We're thrilled that you enjoyed your spacious suite with all the amenities you needed for a comfortable stay. Being close to downtown allowed you to explore the area, watch movies at Cineplex, and dine at Bent Taco, which sounds delicious!The walking trail along the north side of Main Street by the lake is indeed a beautiful spot to enjoy nature. We're glad you had the chance to experience it. And Kelsey's happy hour with beer and quesadilla sounds like a perfect way to unwind and enjoy some delicious treats.Thank you for sharing your experience with us. We hope to welcome you back for another enjoyable stay at Georgian Bay Hotel during your next visit to explore Collingwood and Blue Mountain.

10/10 Excellent

Manpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, i really loved the vibe.
Stayed 1 night in Feb 2024
Response from Georgian Bay Hotel on Apr 17, 2024
Thank you for choosing Georgian Bay Hotel for your stay, and for sharing your positive feedback with us. We are delighted to hear that you had a great stay and loved the vibe of our hotel.Creating a welcoming and enjoyable atmosphere for our guests is important to us, and we are thrilled that you felt the positive energy during your time with us.We appreciate your kind words and look forward to welcoming you back for another fantastic stay at Georgian Bay Hotel during your next visit to Collingwood.

10/10 Excellent

Jennifer

Liked: Amenities
Excellent
Stayed 1 night in Apr 2024
Response from Georgian Bay Hotel on Apr 17, 2024
Thank you for choosing Georgian Bay Hotel for your stay, and for sharing your positive feedback with us. We look forward to welcoming you back during your next visit to Collingwood.

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great alternative outside the downtown core or the villlage.
Stayed 1 night in Apr 2024
Response from Georgian Bay Hotel on Apr 15, 2024
Thank you for choosing Georgian Bay Hotel and for sharing your wonderful feedback with us! We are delighted to hear that you enjoyed your stay with us, especially regarding our location. We look forward to welcoming you back to Georgian Bay Hotel during your next visit to the Collingwood and Blue Mountain area.

10/10 Excellent

ahmed

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend for people seeking privacy and security
Stayed 2 nights in Apr 2024
Response from Georgian Bay Hotel on Apr 15, 2024
Thank you for sharing your feedback and recommending Georgian Bay Hotel as a destination for those seeking privacy and security. We are thrilled to hear that our commitment to providing a safe and tranquil environment has resonated with you. We look forward to welcoming you back to GBH during your next visit to the Collingwood area.

8/10 Good

K

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel was average a little dated. Staff was very pleasant and helpful.
Stayed 3 nights in Mar 2024
Response from GBH on Apr 3, 2024
Thank you for choosing to stay at Georgian Bay Hotel and for sharing your feedback with us. We appreciate your comments and want to address your observations.We are thrilled to hear that you found our staff very pleasant and helpful. Providing excellent service is a top priority for us, and we are delighted that our team members met your expectations.Thank you again for your feedback, and we hope to have the opportunity to welcome you back again soon.

2/10 Terrible

ineke

Stayed 1 night in Mar 2024

8/10 Good

Laurie, Saintfield

Travelled with group
Liked: Cleanliness, staff & service, amenities
Not loving the bare floors they are converting to but will continue to stay at this property. Have been many times and no problems
Stayed 1 night in Mar 2024
Response from Georgian Bay Hotel on Apr 3, 2024
Thank you for your continued loyalty to Georgian Bay Hotel and for sharing your feedback with us. We value your input and appreciate your commitment to staying with us. We are pleased to hear that you have had many positive experiences during your stays with us and that you have encountered no problems. Your satisfaction is our top priority, and we look forward to welcoming you back for many more enjoyable stays at Georgian Bay Hotel during your visits to Collingwood.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Georgian Bay Hotel on Apr 3, 2024
Thank you for choosing to stay at Georgian Bay Hotel and for taking the time to rate your experience. We appreciate your positive rating of 4 out of 5 and are pleased to hear that you had a good overall experience during your stay. We look forward to welcoming you back for another enjoyable stay at Georgian Bay Hotel in the future.

8/10 Good

Idowu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a prime location. It's not too far from blue mountain, dining restaurants and tourist attractions. Parking is free. The rooms are ok, a little small but they are very clean.
Stayed 2 nights in Mar 2024
Response from Georgian Bay Hotel on Apr 3, 2024
Thank you for choosing Georgian Bay Hotel for your stay and for sharing your feedback with us. We are delighted to hear that you enjoyed our prime location, close to Blue Mountain, dining restaurants, and tourist attractions. We also appreciate your positive comments about our free parking and the cleanliness of our rooms. Thank you again for your kind words, and we look forward to welcoming you back for another enjoyable stay at Georgian Bay Hotel during your next visit to Collingwood.

8/10 Good

Elvis

Stayed 1 night in Mar 2024
Response from Georgian Bay Hotel on Apr 18, 2024
Thank you for choosing Georgian Bay Hotel for your stay, and for sharing your positive feedback with us. We look forward to welcoming you back during your next visit to Collingwood.

10/10 Excellent

Dhruvilkumar

Stayed 1 night in Mar 2024
Response from Georgian Bay Hotel on Apr 15, 2024
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a fantastic experience at Georgian Bay Hotel. We look forward to welcoming you back on your next trip to the Collingwood area.

10/10 Excellent

mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, quick and easy check in/out. Restaurant was a bit pricey but it was incredible food.
Stayed 1 night in Mar 2024
Response from Georgian Bay Hotel on Mar 26, 2024
Thank you for your recent stay at Georgian Bay Hotel and for sharing your positive feedback with us. We are delighted to hear that you enjoyed our beautiful property and that your check-in and check-out experiences were quick and easy.We appreciate your feedback regarding the restaurant pricing and are pleased to hear that you found the food to be incredible. Our culinary team takes great pride in preparing delicious and memorable meals for our guests, and it's wonderful to know that you enjoyed your dining experience with us.Your satisfaction is our priority, and we are grateful for your kind words. We look forward to welcoming you back to Georgian Bay Hotel for another fantastic experience in the future

10/10 Excellent

Malik

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to blue mountain but not as expensive as the properties there.
Stayed 1 night in Mar 2024
Response from Georgian Bay Hotel on Mar 20, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that your enjoyed your stay. We look forward to welcoming you back again soon.

6/10 Okay

Xinyuan

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Georgian Bay Hotel on Mar 20, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that your enjoyed your stay. We look forward to welcoming you back again soon.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service
Clean, however noise can be heard easily in the hallway/wall.
Stayed 1 night in Mar 2024
Response from Georgian Bay Hotel on Mar 20, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that your enjoyed your stay. We look forward to welcoming you back again soon.

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Georgian Bay Hotel on Mar 18, 2024
Thank you for taking the time to tell us about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay and we look forward to welcoming you back again soon.

6/10 Okay

Peter

Liked: Staff & service
Property is nice, halls and reception area are modern. The room was outdated, carpet stained and should be replaced with laminate flooring and bathrooms could use a refresh. Pool was nice but a little too cold. Disapointed there was not a hot tub beside the pool.
Stayed 1 night in Mar 2024
Response from Georgian Bay Hotel on Mar 18, 2024
Thank you for choosing to stay at Georgian Bay Hotel and for taking the time to share your feedback with us. We are delighted to hear that you appreciated our modern halls and reception area.We apologize for any inconvenience caused by the condition of your room. Your feedback regarding the carpet and bathroom is valuable to us, and we will certainly take it into consideration as we continue to improve our accommodations. We are constantly working on upgrades and renovations to enhance the guest experience, and your input helps us prioritize these efforts.We are glad to hear that you enjoyed the pool, although we apologize for any discomfort caused by the temperature. We will review our heating systems to ensure a more comfortable experience for our guests in the future.Regarding the absence of a hot tub beside the pool, we appreciate your feedback and will consider this as we plan for future enhancements to our amenities.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back and provide you with an improved experience that exceeds your expectations.

10/10 Excellent

Scott

Stayed 1 night in Mar 2024
Response from Georgian Bay Hotel on Apr 8, 2024
Thank you for taking the time to let us know about your recent experience at Georgian Bay Hotel. We are happy to hear that you enjoyed your stay during your recent visit to Collingwood and Blue Mountain.

4/10 Poor

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from GBH on Mar 18, 2024
We appreciate you taking the time to share your feedback with us. We are sorry to hear that your experience fell short of your expectations, and we apologize for any inconvenience caused during your stay.Your feedback is important to us, and we will use it to address our guests experience. We hope you will choose to stay with us again soon.

10/10 Excellent

Ashley

Travelled with partner
Liked: Amenities
Able to wind down after a 9 minute drive from our day at Blue Mountain. The staff is lovely and the room is spacious and comfortable. Free wifi and parking. I didn’t have a chance to try the pool, but it looks lovely. We were able to have a late checkout which we appreciated.
Stayed 1 night in Feb 2024
Response from Georgian Bay Hotel on Mar 14, 2024
Thank you for sharing your wonderful experience at Georgian Bay Hotel!We're delighted to hear that you were able to unwind after your day at Blue Mountain and that our location provided convenient access for you. It's fantastic to know that you found our staff lovely and that your room was spacious and comfortable. We strive to create a welcoming and relaxing environment for all our guests, and it's gratifying to hear that we succeeded in doing so for you.We're glad you enjoyed the complimentary amenities such as free wifi and parking. While you didn't get a chance to experience our pool this time, we hope you'll have the opportunity to do so during a future visit—it's a great way to relax and rejuvenate.We're also pleased to hear that our late checkout option was helpful for you. We understand the importance of flexibility during travels, and we're glad we could accommodate your needs.Thank you once again for choosing to stay with us at Georgian Bay Hotel. We look forward to welcoming you back for another enjoyable stay in the future!

2/10 Terrible

Claudius

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GBH on Mar 14, 2024
Thank you for taking the time to share your feedback regarding your recent experience at GBH.We understand that you are upset that you were unable to cancel your non-refundable reservation. While unexpected circumstances can arise we do strive to accommodate our guests to the best of our ability. However, it's important to note that non-refundable reservations typically come with restrictions that prevent us from offering cancellations or refunds.

10/10 Excellent

Hailey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was such a clean looking cool design as well as how large it is!!
Stayed 1 night in Mar 2024
Response from Georgian Bay Hotel on Mar 12, 2024
Thank you for letting us know about your recent stay at Georgian Bay Hotel. We are very happy to hear that you enjoyed your stay and we look forward to welcoming you back during your next visit to Collingwood.

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a birthday treat and what a treat it was. From check in to check out the whole experience was flawless. Our room was clean, stocked eith toiletries and coffee which was topped up daily. We are in the restaurant both nights and although on the expensive side, everything we had was delicious and worth the price. The staff at check in, in the restaurant and our housekeeper were the best we had experienced. Thank you for an amazing stay, we will definately be back and would definately recommend.
Stayed 2 nights in Mar 2024
Response from Georgian Bay Hotel on Mar 8, 2024
Thank you so much for your kind words! We're thrilled to hear that your birthday stay at Georgian Bay Hotel was such a treat and that you enjoyed every aspect of your experience during your stay in Collingwood, from check-in to check-out. It's wonderful to know that you found your room clean and well-stocked, and that you enjoyed dining in our restaurant. We're delighted that our staff made such a positive impression on you throughout your stay. Your recommendation means a lot to us, and we can't wait to welcome you back for another amazing stay at Georgian Bay Hotel!

2/10 Terrible

Kevin

Heater did not work ! We had to wear regular clothing to sleep to stay warm at night , odour coming from carpets like urine. Overall horrible stay.
Stayed 1 night in Mar 2024
Response from GBH on Mar 5, 2024
Thank you for taking the time to share your feedback following your recent. We are deeply sorry to hear about the issues you experienced during your time with us, and we sincerely apologize for the inconvenience and discomfort they caused.We understand the importance of a functioning heater in ensuring our guests' comfort, and we regret that yours did not work properly. Please accept our apologies for any inconvenience this may have caused, and rest assured, we have addressed this matter with our maintenance team to ensure that such issues are promptly resolved to prevent any future occurrences.Additionally, we are concerned to hear about the odor emanating from the carpets in your room. We take cleanliness and hygiene very seriously, and we apologize for any discomfort this may have caused. Your feedback has been shared with our housekeeping team, and we will take immediate steps to address and rectify this issue.We sincerely hope that you will give us another opportunity to serve you in the future and provide you with the exceptional experience that you rightfully expect. Please do not hesitate to contact us directly, and we will ensure that your next stay with us exceeds your expectations in every way possible.

10/10 Excellent

Adam, Toronto

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Georgian Bay Hotel on Mar 5, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel during your visit to Collingwood. We are happy to hear that you enjoyed your stay and we look forward to welcoming you again soon.

10/10 Excellent

Dragomir

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a delightful stay at this nice and clean hotel. The rooms were impeccably maintained, and the staff provided exceptional service. During our stay, the elevator did not work, but the staff at the reception offered to carry our suitcases to the second floor, which was not necessary.
Stayed 1 night in Feb 2024
Response from Georgian Bay Hotel on Mar 4, 2024
Thank you for choosing Georgian Bay Hotel for your recent stay in Collingwood and Blue Mountain! We're thrilled to hear that you enjoyed your time with us and found our rooms impeccably maintained with exceptional service from our staff. We apologize for any inconvenience caused by the elevator issue, but we're glad our team was able to offer assistance promptly. Your comfort and satisfaction are our top priorities, and we appreciate your kind words. We look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Ayush

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 1 night in Dec 2023
Response from Georgian Bay Hotel on Feb 28, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel. We are happy to hear that you enjoyed your visit. We look forward to welcoming you to Georgian Bay Hotel during your next visit to Collingwood or Blue Mountain.

10/10 Excellent

Amirhossein

It was good
Stayed 2 nights in Feb 2024
Response from Georgian Bay Hotel on Feb 28, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel. We are happy to hear that you enjoyed your visit. We look forward to welcoming you to Georgian Bay Hotel during your next visit to Collingwood or Blue Mountain.

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed our stay, the room was amazing with a convenient kitchenette that was stocked with everything we needed. The staff were super helpful whenever we had an issue or needed to bring something to their attention. We loved that it was equal distance to Blue Mountain and Collingwood and only a few minutes from Scandinave Spa. Will definitely consider Georgian Bay for a longer stay.
Stayed 2 nights in Feb 2024
Response from Georgian Bay Hotel on Feb 28, 2024
Thank you so much for your glowing review! We're delighted to hear that you enjoyed your stay at Georgian Bay Hotel and that our accommodations, including the well-equipped kitchenette, met your needs perfectly. Our team takes great pride in providing exceptional service, so we're thrilled to hear that you found them to be helpful and attentive throughout your stay. It's wonderful to know that our central location between Blue Mountain and Collingwood, as well as our proximity to Scandinave Spa, made it easy for you to explore the area's attractions. We can't wait to welcome you back for a longer stay in the future!

8/10 Good

Amee

Stayed 1 night in Feb 2024
Response from Georgian Bay Hotel on Mar 21, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you again soon.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Georgian Bay Hotel on Feb 28, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel. We are happy to hear that you enjoyed your visit. We look forward to welcoming you to Georgian Bay Hotel during your next visit to Collingwood or Blue Mountain.

10/10 Excellent

AANCHAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Georgian Bay Hotel on Feb 22, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you again soon.

6/10 Okay

Elizabeth

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wrong day reserved - total uncooperative debacle trying to change it. Expedia pulled through and helped us. Not the hotel. It’s not like we wanted a refund. Just a one day change of dates and the published room rate was identical. The hotel is tired. Even our “ renovated room” was low average. Carpets not vacuumed well. Pool is tiny and not very warm. Front desk staff on arrival and during our stay were great. Lovely people. And the restaurant is second to none.
Stayed 1 night in Feb 2024
Response from GBH on Feb 20, 2024
We appreciate your feedback regarding the condition of your room and the facilities. Maintaining high standards of cleanliness and comfort is a top priority for us, and we apologize for falling short of expectations in this instance. Your comments will be shared with our housekeeping team to ensure improvements are made.On a positive note, we're delighted to hear that you enjoyed interactions with our front desk staff and that you had a wonderful dining experience at our restaurant. We take pride in providing exceptional service, and it's rewarding to know that our team members contributed positively to your stay.Please know that your feedback is valuable to us, and we will use it to make necessary improvements to enhance the overall guest experience.

10/10 Excellent

Deborah

Stayed 1 night in Feb 2024
Response from Georgian Bay Hotel on Mar 21, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you again soon.

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. The staff at the front desk were always helpful, polite and always had a smile. The restaurant Gustav's was good. The server unfortunately was not - he really seemed like he could care less about his job. Very unfortunate considering the price point of the menu.
Stayed 1 night in Feb 2024
Response from GBH on Feb 22, 2024
Thank you for taking the time to share your experience at the Georgian Bay Hotel. We are delighted to hear that you found our hotel to be very nice and clean, and that our front desk staff provided helpful and polite service with a smile. Your satisfaction is our top priority, and we are glad to have met your expectations in these areas.However, we are disappointed to learn about your experience at Gustav's restaurant. Please accept our sincere apologies for any inconvenience or dissatisfaction you may have experienced due to the service provided by the server. We strive to deliver exceptional service at all times, and it is disheartening to hear that we fell short of this standard during your visit. Rest assured, we will address this matter with our restaurant team to ensure that all of our guests receive the attentive and professional service they deserve.Your feedback is invaluable to us as it helps us to identify areas for improvement, and we truly appreciate your honesty. We hope that you will give us another opportunity to exceed your expectations in the future.

10/10 Excellent

Frank

Stayed 1 night in Feb 2024
Response from Georgian Bay Hotel on Mar 21, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you again soon.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay and experience!!
Stayed 7 nights in Feb 2024
Response from Georgian Bay Hotel on Feb 20, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 Excellent

Lesley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and pleasant. Excellent restaurant
Stayed 2 nights in Feb 2024
Response from Georgian Bay Hotel on Feb 20, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

6/10 Okay

Bhargav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Georgian Bay Hotel on Feb 20, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 Excellent

Rajan

Stayed 1 night in Jan 2024
Response from Georgian Bay Hotel on Mar 21, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you again soon.

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Room was exceptional. Always enjoy staying here when working in Collingwood.
Stayed 1 night in Feb 2024
Response from Georgian Bay Hotel on Feb 15, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel during your work trip to Collingwood. We are happy to hear that you enjoyed your stay and the friendly helpful staff. We will share your kind comments with the team. We look forward to your next visit.

8/10 Good

Nastaran

Liked: Cleanliness, staff & service, property conditions & facilities
Always advice for everyone
Stayed 1 night in Feb 2024
Response from Georgian Bay Hotel on Feb 15, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel during your recent visit to Collingwood. We are happy to hear that you enjoyed your stay. We look forward to your next visit.

10/10 Excellent

Ifeanyichukwu

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at this property, the hotel exterior and interior were above average and in pristine condition. The staff at front desk were indifferent and unfriendly.
Stayed 2 nights in Feb 2024
Response from Georgian Bay Hotel on Feb 15, 2024
Thank you for choosing to stay at Georgian Bay Hotel, and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the overall condition of our hotel, both inside and out. Maintaining a pristine environment for our guests is a top priority, and we're pleased to know that it met your expectations.However, we are deeply sorry to hear that your interaction with our front desk staff did not meet the high standards of hospitality we strive to deliver. Please accept our sincere apologies for any indifference or unfriendliness you experienced. Providing warm and attentive service is at the core of what we do, and we regret that we fell short of this during your stay.Your feedback is invaluable to us, and we will address this matter with our team to ensure that all guests receive the friendly and welcoming service they deserve. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.

10/10 Excellent

Hailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely loved this stay so much ! it was truly amazing and wouldn’t of changed a thing. will definitely being coming back to stay here again.
Stayed 2 nights in Feb 2024
Response from Georgian Bay Hotel on Feb 15, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel during your recent visit to Collingwood. We are happy to hear that you enjoyed your stay and that you are planning a return visit. We look forward to seeing you again soon.

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Georgian Bay Hotel on Feb 15, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel during your recent visit to Collingwood. We are happy to hear that you enjoyed your stay. We look forward to your next visit.

6/10 Okay

Jessie

Travelled with family
This property needs an upgrade the suite was so dated , shag carpeting with stains is a big problem thank goodness my daughter and son in law had brought slippers the rest of the hotel was very nice but not the suite
Stayed 2 nights in Feb 2024
Response from GBH on Feb 15, 2024
Thank you for choosing GBH for your recent stay, and for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the condition of the suite you stayed in. We understand the importance of providing comfortable and well-maintained accommodations for our guests, and we regret that we fell short of your expectations in this regard. We are currently in the initial stages of renovating our suites. We are glad to hear that you found the rest of the hotel to be very nice, and we appreciate your understanding in this matter. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 Okay

Ma Eliza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
There’s no complimentary bottled water at least. But overall our stay was okay.
Stayed 1 night in Feb 2024
Response from Georgian Bay Hotel on Feb 15, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel during your recent visit to Collingwood. We are happy to hear that you enjoyed your stay. We look forward to your next visit.

10/10 Excellent

Aryan

Stayed 1 night in Feb 2024
Response from Georgian Bay Hotel on Mar 21, 2024
Thank you for taking the time to let us know about your recent stay at Georgian Bay Hotel in Collingwood. We are happy to hear that you enjoyed your stay. We look forward to welcoming you again soon.