Ratings based on 486 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveller

TERRIBLE CUSTOMER SERVICE WILL NEVER GO AGAIN

Posted 25-Mar-2016
When we arrived the hotel was without power. There was no power until the following morning about 1hr before checkout. The pool was not useable and neither was anything else due to no power. Their generator was not evening working. Service staff was rude and not helpful at all. No breakfast was available to even purchase in the morning. Never offered any kind of compensation for the inconvenience. We could not even have a shower in the morning due to no hot water. Ask to speak with a manager and was rudely told there was not one available. Will never book there again.
4 out of 5
by A verified traveller

Posted 13-Mar-2016
Would have liked a continental breakfast but overall was a very nice hotel. Coupons were offered for the breakfast menu but we did choose to go elsewhere.
4 out of 5
by A verified traveller from Brantford

Very modern

Posted 7-Mar-2016
Nice place. Clean rooms. My only complaint is the noise levels. We could hear are neighbours coughing and talking. Not loud, but more than I have ever noticed
4 out of 5
by A verified traveller

Great location close to store

Posted 1-Mar-2016
Pros: Pool area, Restaurant /bar area is nice to relax in
Cons: My wife had the Eggs Benedict and she loves this and breakfast and she did not finish it as the eggs where hard boiled and the sauce was not good.
Pool area is nice gym area is a little small rooms are spacious and clean, nice new Hotel for the Barrie area
4 out of 5
by A verified traveller from Canada

Clean hotel conveniently located

Posted 19-Feb-2016
Pros:Room was clean, the staff was friendly, free access to Atlantis park. Conveniently located . Pool and bar outside, free breakfast. Cons:The room is small and I find that some of the furniture is useless and takes space. The air conditioning was dusty and there was an unpleasant smell when turned on. The windows dis not lock and they had to be kept permanently closed. The carpets in the room and hallway have a heavy smell of chemicals. But overall it is a reasonable option , clean, affordable price.
5 out of 5
by A verified traveller

Posted 4-Feb-2016
Pros: Cleaniness ... And really comfortable bed
Cons: Extend the hours for the breakfast....since the beds were so comfortable, i slept in both mornings and missed breakfast :(
Loved everything about it... The only thing was the tv wasnt working so instead i slept :) it was perfect !!!!
4 out of 5
by Michael from Gilford

4 Points Sheraton Barrie

Posted 23-Jan-2016 on Hotels
We were disappointed that the jacuzzi broke down while were there. Our room didn't have the microwave & then finally their cable TV wasn't working despite them sending 2 people to look at it.
3 out of 5
by A verified traveller from Collingwood

Get some ataff

Posted 6-Jan-2016
We waited 15 mins upon arrival as front desk staff was busy elsewhere, at 4pm. One staff was standing nearby but said he wasn't working and we had to wait. 20 seconds before staff came, the man went behind the desk and finally proceeded to check us in after telling us he wasn't working and made us wait 15 minutes. Hotel sign outside does not match the name and NO building number to confirm your at the right place.
4 out of 5
by A verified traveller from Ottawa

Newly renovated

Posted 29-Dec-2015
The whole hotel has been newly renovated the lobby bar and seating area is nicely decorated and comfortable the rooms are big and clean but only a shower no tub to soak in
4 out of 5
by Alison from Toronto

Clean and well located

Posted 2-Dec-2015 on Hotels
Room was clean and newly renovated. Public areas still under renovation but didn't cause too much disruption. Wifi was awful. Breakfast was basic. Location just off the 400 means easy access to everywhere.