Reception

Reviews of Hotel Estelar En Alto Prado

4 out of 5
Hotel Estelar En Alto Prado
Calle 76 No. 56-29, Barranquilla, Atlantico

Reviews

9.0

Wonderful

Rating 10 - Excellent. 428 out of 688 reviews" "
Rating 8 - Good. 197 out of 688 reviews" "
Rating 6 - Okay. 31 out of 688 reviews" "
Rating 4 - Poor. 23 out of 688 reviews" "
Rating 2 - Terrible. 9 out of 688 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gladys, new york

Travelled with partner
The staff friendliness and courtesy. Went beyond their duty to ensure we were well taken care of. I also liked the proximity to all their attractions during the time of the carnival. The breakfast was excellent and the food at the restaurant was not pricey in comparison to other restaurants I. The area.
Stayed 7 nights in Feb 2024
Response from Sra. Gladys on Feb 18, 2024
Dear guestReceive a cordial greeting,On behalf of the ESTELAR Hotel in Alto Prado, we thank you in advance for taking the time to share your comment.We are pleased to know that your and your family's experience with us was excellent thanks to our facilities and the 100% Colombian hospitality of our collaborators.We hope to continue serving you on your next visits to the city.Alejandro Blanco RuizManager

10/10 Excellent

Sona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Excellent breakfast. Enjoyed pool area. It is not near many things so need to tax taxi or walk but very doable. Would recommend
Stayed 3 nights in Feb 2024
Response from Señor(a) Sona on Feb 16, 2024
Estimado Huésped Reciba un cordial saludo, En nombre del Hotel ESTELAR en Alto Prado de antemano agradecemos por el tiempo dedicado para compartir su comentario. Nos complace conocer que la experiencia suya y de su familia con nosotros fue excelente gracias a nuestras instalaciones y a la hospitalidad 100% colombiana de nuestros colaboradores. Esperamos poder seguir atendiéndole en sus próximas visitas a la ciudad.CordialmenteAlejandro Blanco RuizDirector Corporativo de Operaciones

10/10 Excellent

Jovany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Very accommodating
Stayed 2 nights in Jan 2024
Response from Sr. Jovany on Feb 16, 2024
Estimado Huésped Reciba un cordial saludo, En nombre del Hotel ESTELAR en Alto Prado de antemano agradecemos por el tiempo dedicado para compartir su comentario. Nos complace conocer que la experiencia suya y de su familia con nosotros fue excelente gracias a nuestras instalaciones y a la hospitalidad 100% colombiana de nuestros colaboradores. Esperamos poder seguir atendiéndole en sus próximas visitas a la ciudad.Cordialmente,Alejandro Blanco RuizDirector Corporativo de Operaciones

2/10 Terrible

Elio

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible place
Stayed 3 nights in Jan 2024

10/10 Excellent

Fernando, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and safe location big room, good breakfast buffet, good service in the different areas
Stayed 3 nights in Jan 2024
Response from Alejandro Blanco - Gerente General Encargado on Feb 6, 2024
Dear Guest Fernando.In the name of our ESTELAR Hotel Alto Prado, we want great you, for all time taken for give us your calification and commnetaries for this mean.We hope have the opportunity of attend you in a new opportunity .Cordially

6/10 Okay

Danny

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Alejandro Blanco - Gerente General Encargado on Feb 1, 2024
Estimado Sr. DannyDe antemano agradecemos mucho el tiempo y disposición para brindarnos su calificación por este medio. Es fundamental para nosotros conocer la opinión de quienes recientemente nos visitan.Esperamos con gusto poder atenderlo en otra oportunidad.Cordialmente, Alejandro Blanco - Gerente General Encargado

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly.
Stayed 1 night in Jan 2024
Response from Alejandro Blanco - Gerente General Encargado on Feb 1, 2024
Dear Guest PeterIn advance, we greatly appreciate your time and willingness to provide us with your rating through this means.It is essential for us to know the opinion of those who visit us, we look forward to having the opportunity to serve you on the next occasion.Best regards, Alejandro Blanco - General Manager in Charge

10/10 Excellent

Aurora, Bartonville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Alejandro Blanco - Gerente General Encargado on Feb 1, 2024
Estimada AuroraDe antemano agradecemos mucho el tiempo y disposición para brindarnos su calificación por este medio.Es fundamental para nosotros conocer la opinión de quienes nos visitan, esperamos con gusto tener la oportunidad de atenderla en una próxima ocasión.Cordialmente, Alejandro Blanco - Gerente General Encargado

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, excellent services, and highly trained staff.
Stayed 4 nights in Dec 2023
Response from Mr. Jorge on Jan 13, 2024
Dear guestReceive a cordial greeting,On behalf of the ESTELAR Hotel in Alto Prado, we thank you in advance for taking the time to share your comment.We are pleased to know that your and your family's experience with us was excellent thanks to our facilities and the 100% Colombian hospitality of our collaborators.We hope to continue serving you on your next visits to the city.Cordially,Alejandro Blanco RuizManager

10/10 Excellent

Marcela, Aventura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel so much ! The staff is great
Stayed 3 nights in Jan 2024
Response from Dear Marcela on Jan 10, 2024
Dear guestReceive a cordial greeting,On behalf of the ESTELAR Hotel in Alto Prado, we thank you in advance for taking the time to share your comment.We are pleased to know that your and your family's experience with us was excellent thanks to our facilities and the 100% Colombian hospitality of our collaborators.We hope to continue serving you on your next visits to the city.Cordially,Alexander NovaGeneral manager.

10/10 Excellent

Jeniffer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here because it is close to everything
Response from Sra. Jeniffer on Dec 29, 2023
Estimado Huésped Reciba un cordial saludo, En nombre del Hotel ESTELAR en Alto Prado de antemano agradecemos por el tiempo dedicado para compartir su comentario. Nos complace conocer que la experiencia suya y de su familia con nosotros fue excelente gracias a nuestras instalaciones y a la hospitalidad 100% colombiana de nuestros colaboradores. Esperamos poder seguir atendiéndole en sus próximas visitas a la ciudad. Cordialmente, Alexander Nova Gerente General.

10/10 Excellent

Jorge, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with a first class service, prices are very reasonable with an all inclusive breakfast buffet, swimming pool, very close to shops and restaurants, I highly recommend it
Stayed 4 nights in Dec 2023
Response from Sr. Jorge on Dec 29, 2023
Estimado Huésped Reciba un cordial saludo, En nombre del Hotel ESTELAR en Alto Prado de antemano agradecemos por el tiempo dedicado para compartir su comentario. Nos complace conocer que la experiencia suya y de su familia con nosotros fue excelente gracias a nuestras instalaciones y a la hospitalidad 100% colombiana de nuestros colaboradores. Esperamos poder seguir atendiéndole en sus próximas visitas a la ciudad. Cordialmente, Alexander Nova Gerente General.

10/10 Excellent

Miryam Janeth

Stayed 4 nights in Dec 2023

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is very quiet, but safe. About 10 mins away from everything. Clean and good staff

10/10 Excellent

Rich

Stayed 2 nights in Aug 2023

8/10 Good

SHELLEY

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The breakfast
Stayed 10 nights in Nov 2023
Response from Sra. Shelley on Nov 15, 2023
Estimado Huésped Reciba un cordial saludo, En nombre del Hotel ESTELAR en Alto Prado de antemano agradecemos por el tiempo dedicado para compartir su comentario. Nos complace conocer que la experiencia suya y de su familia con nosotros fue excelente gracias a nuestras instalaciones y a la hospitalidad 100% colombiana de nuestros colaboradores. Esperamos poder seguir atendiéndole en sus próximas visitas a la ciudad. Cordialmente, Alexander Nova Gerente General.

8/10 Good

Ambar

Stayed 1 night in Nov 2023

8/10 Good

Qamar

Stayed 1 night in Nov 2023
Response from Yheis Mendoza E. on Nov 8, 2023
Mil gracias por su buena calificación.Nos encanta saber que su estadía fue Estelar.

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located, easy walk to shopping & everything I needed. The room & facilities were clean, the WiFi connection was strong (unlike my previous hotel), the breakfast was plentiful & delicious, and the pool was lovely. I can’t recommend the spa though—terrible massage. Overall, good hotel.
Stayed 3 nights in Oct 2023
Response from Sra. Karen on Nov 5, 2023
Estimado Huésped Reciba un cordial saludo, En nombre del Hotel ESTELAR en Alto Prado de antemano agradecemos por el tiempo dedicado para compartir su comentario. Nos complace conocer que la experiencia suya y de su familia con nosotros fue excelente gracias a nuestras instalaciones y a la hospitalidad 100% colombiana de nuestros colaboradores. Esperamos poder seguir atendiéndole en sus próximas visitas a la ciudad. Cordialmente, Alexander Nova Gerente General.

10/10 Excellent

Jorge, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience on the first booking and second booking, rooms were clean a c.s. from staff was excellent, first class, breakfast was plenty.
Stayed 2 nights in Oct 2023
Response from Yheis Mendoza E. on Oct 6, 2023
Thank you very much Mr. Jorge for your good comments.

6/10 Okay

Jorge, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good customer service but room is very outdated
Stayed 3 nights in Sep 2023
Response from Yheis Mendoza E. on Oct 1, 2023
Thank you very much Mr. XX for your comments.We are going to reinforce with our management to have innovation in the rooms.

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Yheis Mendoza E. on Sep 28, 2023
Saludos Señor Miguel.Nos complace saber que su estadía fue Estelar.

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Yheis Mendoza E. on Sep 18, 2023
Nos encanta saber que su estadía fue estelar. Mil gracias por su calificación.

10/10 Excellent

Gerson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been the best place to stay. excellent service overall.
Stayed 4 nights in Aug 2023
Response from Yheis Mendoza E. on Sep 6, 2023
Nos encanta saber que su estadía fue Estelar!

10/10 Excellent

Marcela, Aventura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem ! It’s so gorgeous ! The staff is so amazing so welcoming .. if you visit Barranquilla please stay here
Stayed 3 nights in Sep 2023
Response from Yheis Mendoza E. on Sep 5, 2023
We really appreciate your comments, it makes us happy to know that your stay was stellar.

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 7 nights in Aug 2023
Response from Yheis Mendoza E. on Aug 24, 2023
Buenas tardes, querido huésped. Muchas gracias por sus comentarios

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly atmosphere.
Stayed 3 nights in Aug 2023
Response from Yheis Mendoza E. on Aug 14, 2023
Muchas gracias por su opinión :)

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location!
Stayed 3 nights in Jul 2023
Response from Alexander Nova - General Manager on Aug 12, 2023
Dear Mrs. Clara Receive a cordial greeting, On behalf of the ESTELAR Hotel in Alto Prado, we thank you for the time spent sharing your comment with us. We are pleased to know in detail your experience and that this has been unique, managing to meet your expectations and meeting your needs. All this thanks to the comfort of our facilities and the 100% Colombian hospitality characteristic of our ESTELAR employees. We hope to continue attending your next visits to the city. Cordially Alexander NovaGeneral Manager.

10/10 Excellent

Allan, Freeport

Stayed 3 nights in Jul 2023
Response from Yheis Mendoza E. on Aug 24, 2023
Buenas tardes, querido huésped. Muchas gracias por sus comentarios

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very welcoming and will help you with anything you need.
Stayed 4 nights in Jul 2023
Response from Alexander Nova - General Manager on Jul 27, 2023
Dear Sir. Steven Receive a cordial greeting,On behalf of Hotel ESTELAR in Alto Prado, we thank you for taking the time to share your comment with us.We are pleased to know in detail your experience and that it has been unique, meeting your expectations and satisfying your needs. All this thanks to the comfort of our facilities and the 100% Colombian hospitality characteristic of our ESTELAR collaborators.We look forward to serving you in your next visits.Cordially yours,Alexander Nova General Manager.

6/10 Okay

Natalia

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The staff was amazing, great costumer service but the facilities are very old a lot of the items in the room don’t work.
Stayed 2 nights in Jul 2023
Response from Yheis Mendoza E. on Jul 14, 2023
Dear guest.Thank you very much for your comments, we will let our administrative management know your recommendations so that they can take action.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel very much!
Stayed 1 night in Jun 2023
Response from Alexander Nova - General Manager on Jun 23, 2023
Dear Mrs MonicaReceive a cordial greeting, On behalf of the ESTELAR Hotel in Alto Prado, we thank you for the time spent sharing your comment with us. We are pleased to know in detail your experience and that this has been unique, managing to meet your expectations and meeting your needs. All this thanks to the comfort of our facilities and the 100% Colombian hospitality characteristic of our ESTELAR employees. We hope to continue attending your next visits to the city. Cordially Alexander NovaGeneral Manager.

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great and the people in the hotel were very profesional
Stayed 2 nights in Jun 2023
Response from Alexander Nova - General Manager on Jun 21, 2023
Dear Mr. Luis Receive a cordial greeting, On behalf of the ESTELAR Hotel in Alto Prado, we thank you for taking the time to share your comment with us. All this thanks to the comfort of our facilities and the 100% Colombian hospitality of our ESTELAR collaborators. We hope to continue serving you on your next visits. Cordially,

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2023
Response from Alexander Nova - General Manager. on Jun 9, 2023
Mr. William, We thank you very much in advance for the time and willingness to provide us with your rating and comments by this means. It is essential for us to know the opinion of those who recently visited us, we hope to have the opportunity to serve you on a next occasion. Best Regards,

10/10 Excellent

Gloria, EAST HAVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy , good buffet breakfast
Stayed 2 nights in May 2023
Response from Alexander Nova - General Manager on Jun 9, 2023
Dear Gloria, We thank you very much in advance for the time and willingness to provide us with your rating and comments by this means. It is essential for us to know the opinion of those who recently visited us, we hope to have the opportunity to serve you on a next occasion. Best Regards,

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The room was spotless, the bed exceptionally comfortable, and its central location provided easy access to local attractions. However, the check-in process was a bit lengthy. Despite this minor inconvenience, the rest of my stay was fantastic. The superb cleanliness, comfort, and location outweighed the slight delay at check-in. Highly recommended for anyone seeking a pleasant and convenient stay.
Stayed 1 night in May 2023
Response from Jorge Michaels General Manager on May 23, 2023
Dear Mr. Juan, On behalf of your Hotel ESTELAR in Alto Prado, we thank you very much for taking the time to provide us with your rating and comment, which is essential for us. We hope to have the opportunity to serve you on a new occasion and regarding your observations, We will keep you in mind Best Regards,

10/10 Excellent

maricel, Pembroke Pines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!!!
Stayed 3 nights in May 2023
Response from Sra. Maricel on May 9, 2023
Estimada Sra. Maricel Reciba un cordial saludo, En nombre del Hotel ESTELAR en Alto Prado, agradecemos por el tiempo dedicado para compartir su comentario con nosotros. Nos satisface conocer en detalle su experiencia y que esta haya sido única, logrando cumplir sus expectativas y satisfaciendo sus necesidades. Todo esto gracias al confort de nuestras instalaciones y a la hospitalidad 100% colombiana característica de nuestros colaboradores ESTELAR. Esperamos poder seguir atendiéndole en sus próximas visitas. Cordialmente, Jorge Michaels Gerente General.

10/10 Excellent

JAMES

Stayed 1 night in Apr 2023
Response from Guillermo on Apr 24, 2023
Dear Guest:Thank you so much for your recent stay at the Hotel. We are glad you had a nice time at the Hotel. We hope to see you back soon.

10/10 Excellent

David, Takoma Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was an exceptional value. Would cost 300$ more in the US! Got a great rate on Expedia. Breakfast was great too
Stayed 1 night in Apr 2023
Response from Guillermo on Apr 24, 2023
Dear Guest:Thank you so much for sharing your comments and for let us know you had a nice time at the Hotel. We hope to see you back soon.

6/10 Okay

lilliana

Stayed 1 night in Apr 2023
Response from Jorge Michaels on May 11, 2023
Buenas tardes:Estimado huésped, muchas gracias por su reciente estadía y por compartir su calificación. Nos hubiese gustado conocer sus comentarios y sugerencias y de esta forma mejorar y cumplir sus expectativas.Esperamos contar con usted en una pronta estadia.Cordialmente,Jorge MichaelsGerente General

10/10 Excellent

Michael S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice place, nice pool for the kids, good breakfast. We walked to the zoo not too far away, which was okay.
Stayed 1 night in Apr 2023
Response from Guillermo on Apr 24, 2023
Dear Guest:Thank you very much for your recent stay. We are glad you had a nice time at the Hotel. We hope to see you back soon.

10/10 Excellent

DANIEL G

Stayed 2 nights in Mar 2023
Response from Jorge Michaels on May 4, 2023
Agradecemos su reciente estadia y el compartir su calificacion. Nos alegra que haya tenido una grata estadia. Le esperamos nuevamente en una proxima estadia.Cordialmente.

8/10 Good

Ubaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is very nice and confortable. The rooms are very clean and spacious. We had a very pleasant stay, perhaps they should put a coffeemaker in the room, besides that I give the hotel 5 stars.
Stayed 2 nights in Apr 2023
Response from General Manager on Apr 12, 2023
Dear Mr. Ubaldo, On behalf of your ESTELAR Hotel in Alto Prado, we greatly appreciate the time you have taken to provide us with your rating and comment, which is essential for us. We hope to have the opportunity to serve you on a new occasion and regarding your observations, We will keep you in mind Best Regards, Jorge Michaels General Manager

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is really nice and well located. Everyone was polite and had a great attitude. Breakfast was excellent.
Stayed 3 nights in Mar 2023
Response from General Manager on Apr 12, 2023
Dear Mrs. Maria. Receive a cordial greeting, On behalf of the ESTELAR Hotel in Alto Prado, we thank you for taking the time to share your comment with us. All this thanks to the comfort of our facilities and the 100% Colombian characteristic hospitality of our ESTELAR collaborators. We look forward to serving you on your next visits. Cordially, Jorge Michaels General Manager.

8/10 Good

Holger

Travelled with partner
Liked: Property conditions & facilities
Check in ok although not an aha welcome moment at front desk. Building interior incl. Room clean, but same could not be said of windows who were filthly. Electronic keys were not programed correctly which prompted a trip to front desk . Keys were reprogramed, but no apolgy was extended.
Stayed 3 nights in Mar 2023
Response from General Manager on Apr 12, 2023
Dear Mr. Holger, On behalf of your ESTELAR Hotel in Alto Prado, we greatly appreciate the time you have taken to provide us with your rating and comment, which is essential for us. We hope to have the opportunity to serve you on a new occasion and regarding your observations, We will keep you in mind Best Regards, Jorge Michaels General Manager

10/10 Excellent

Pablo

Stayed 3 nights in Mar 2023
Response from General Manager on Apr 12, 2023
Dear Mr. Pablo. Receive a cordial greeting, On behalf of the ESTELAR Hotel in Alto Prado, we thank you for taking the time to share your comment with us. All this thanks to the comfort of our facilities and the 100% Colombian characteristic hospitality of our ESTELAR collaborators. We look forward to serving you on your next visits. Cordially, Jorge Michaels General Manager.

10/10 Excellent

andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from General Manager on Apr 12, 2023
Dear Mr. Andres. Receive a cordial greeting, On behalf of the ESTELAR Hotel in Alto Prado, we thank you for taking the time to share your comment with us. All this thanks to the comfort of our facilities and the 100% Colombian characteristic hospitality of our ESTELAR collaborators. We look forward to serving you on your next visits. Cordially, Jorge Michaels General Manager.

10/10 Excellent

Jesus A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Barranquilla
I've been going to Barranquilla annually to visit family and this is by far the best hotel in town. From the service to the food, its A++!
Stayed 3 nights in Feb 2023
Response from General Manager on Mar 7, 2023
Dear Mr. Jesus Receive a cordial greeting, On behalf of the ESTELAR Hotel in Alto Prado, we thank you for the time spent sharing your comment with us. We are pleased to know in detail your experience and that this has been unique, managing to meet your expectations and meeting your needs. All this thanks to the comfort of our facilities and the 100% Colombian hospitality characteristic of our ESTELAR employees. We hope to continue attending your next visits to the city. Cordially Jorge Michaels General Manager.

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Estallar Prado is an excellent hotel to stay if you are visiting Baranquilla and surrounding areas!!!!! I have stayed there twice in the last year.
Stayed 4 nights in Feb 2023
Response from General Manager on Feb 21, 2023
Dear Mr. Rich Receive a cordial greeting, On behalf of the ESTELAR Hotel in Alto Prado, we thank you for the time spent sharing your comment with us. We are pleased to know in detail your experience and that this has been unique, managing to meet your expectations and meeting your needs. All this thanks to the comfort of our facilities and the 100% Colombian hospitality characteristic of our ESTELAR employees. We hope to continue attending your next visits to the city. Cordially Jorge Michaels General Manager.

10/10 Excellent

Silvia

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2023
Response from General Manager on Feb 21, 2023
Estimada Sra. Silvia Reciba un cordial saludo, En nombre del Hotel ESTELAR en Alto Prado, agradecemos por el tiempo dedicado a compartir su comentario con nosotros. Nos satisface conocer en detalle su experiencia y que esta haya sido única, logrando cumplir sus expectativas y satisfaciendo sus necesidades. Todo esto gracias al confort de nuestras instalaciones y la hospitalidad 100% colombiana característica de nuestros colaboradores ESTELAR. Esperamos poder seguir atendiéndole en sus próximas visitas. Cordialmente, Jorge Michaels Gerente General.