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Reviews of Ayenda 1316 Charthon

3.5 out of 5
Ayenda 1316 Charthon
Carrera 46 No 90 40, Barranquilla

Reviews

6.6
Rating 10 - Excellent. 5 out of 28 reviews" "
Rating 8 - Good. 8 out of 28 reviews" "
Rating 6 - Okay. 9 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 5 out of 28 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Gregory

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The place is not like the photos, it is old bad smell can not sleep well because there is a lot Noisy and in the outskirts it is horrible not ruining this hotel unpleasant place and horrible breakfast scrambled egg with old and ham
Stayed 1 night in Jul 2021
Response from Ayenda Hoteles on Jul 14, 2021
Thank you for taking the time to share your experience with us Gregory. We are sorry we did not meet your expectations, we are constantly improving our services.

6/10 Okay

Carlos Alberto

Good price
It was good

2/10 Terrible

shilla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no recommended
was bad no heat water, no wifi ,overprice

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Middle of the Road & City Hotel
Overall the stay was 'ok' for first visit to this part of the world. Big positives were that is was in a safe area of the city, not much going on that stretch of city block after sun goes down so no security concerns which was nice. Other positives were the friendliness of the staff despite the language gap experienced from both sides ie my limited Spanish and their limited English, the full buffet breakfast served each morning was really nice way to start each day, proximity about 2 blocks from super market (think Super Walmart or Target size and offerings of food, clothes, electronics, money exchange, etc) also a huge convenience and the cleanliness of the facilities to include the room I stayed in. The room was comfortable with a firm mattress, plenty of closet space, desk & chair, stocked mini-fridge, good a/c unit, older but working tv and clean bathroom with large shower. The water never got very warm but was tolerable and found out this is the situation for most of the city. Being that I am a frequent traveler and have stayed in some of the nicer hotels around the globe I'd have to give the Charthon a middle of the pack mark for this stay. I do want to thank their staff again for their hospitality, great people to have met for sure!

6/10 Okay

Mr. Beez, Florida

Liked: Staff & service
Disliked: Cleanliness
Not what the photo showed
This hotel is not a 3 star hotel. It's a 2 star at best. I paid an average of $ 97.00 per night for 5 nights. This hotel has no hot water. The shower didn't have a shower head. The hotel has no pool. The temperture was 91 everyday I was there. It's not somewhere I would stay again.

6/10 Okay

Rose, Bogota

Liked: Cleanliness
Not great but not terrible
This hotel is fine for a few nights. The room was clean and comfortable but it has some inconveniences.

6/10 Okay

ELIAS

Liked: Cleanliness, staff & service
Response from Departamento Alojamiento on Dec 12, 2015
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasing Hotel, very reasonable
Good location, good breakfast, spacious room, very large bathroom
Response from Karen Ortiz Renteria/ Coordinadora Operativa on Aug 2, 2015
Yours sincerely on behalf of all staff of Charthon Hotel Barranquilla. We are pleased that you have felt at ease in our hotel, this reassures us that we are delivering the best of us and motivates us to continue working with the heart. We are confident that we will soon have the pleasure of your presence again and get comments like this encourage us to continue offering our service differentiator. Thanks for your preference!

6/10 Okay

Mile

Disliked: Cleanliness, room comfort
Las sabanas aunque no parecen sucias huelen a sudado especialmente de almohadas
Stayed 2 nights in Nov 2023

2/10 Terrible

Volkert

Disliked: Cleanliness, staff & service, property conditions & facilities
The accommodation looks much better in the pictures than in reality. It is not kept up properly. There was no internet connection in the rooms. When mentioning it to the staff they just pulled up their shoulders as if they were telling me they are aware but nobody is doing anything. During part of my stay all electricity was off. People got stuck in the elevator, no internet and no airconditioning in the entire building. A cockroach was found in the elevator.
Stayed 1 night in May 2023

10/10 Excellent

AMERQUIP

Stayed 1 night in Aug 2022

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Ayenda Hoteles on Aug 12, 2021
Gracias por tu comentario y por elegir nuestra cadena de Hoteles Ayenda! Nos alegra que hayas disfrutado tu estadía y esperamos tenerte de regreso pronto :)

4/10 Poor

Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible, no lo recomiendo, las habitaciones son horribles

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Leon, Medellin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hora desayuno
Muy bien
Response from Departamento Alojamiento on Mar 26, 2016
Para el HOTEL CHARTHON DE BARRANQUILLA y su servidora es un gusto atenderle y poder brindar lo mejor de nuestros servicios Esperamos poder contar nuevamente con su visita a nuestras instalaciones cada vez que necesiten pernoctar en la ciudad de barraquillo cordial saludo VIVIANA VALENCIA Directora Comercial 3184664371-3775333

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia
Muy bien, el personal muy atento a todos mis requerimientos, muy limpio y organizado

6/10 Okay

william, Bogota

Disliked: Cleanliness, room comfort
El hotel es regulimbis
Cordial saludo habitación 303 el personal de recepción no tenía claro las ofertas que hay con hoteles.com y me intentaron cobrar 3 veces el acompañante de cuarto el desayuno es regular no hay variedad. Cada rato la nevera botaba agua y tocaba llamar que el cuarto se llenaba de agua

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Edisson, Bucaramanga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy mal atención en habitaciones

2/10 Terrible

PATRICIA, Bogotá

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal atención
La verdad se esperaba más de este hotel, es el colmo que un baño de hotel tenga esas cortinas en la ducha, además que son muy incómodas las camas. La atención en la recepción las empleadas son groseras y contesting. Y adicional cuando vamos a cancelar aparecen otro valor que porque tienen que pagar la comisión a ustedes, la verdad muy decepcionada del servicio
Response from Departamento Alojamiento on Nov 21, 2015
Estimado Sra. Patricia Agradecemos su valioso comentario y el tiempo dedicado a compartirnos su opinión. Es para nosotros muy importante conocer sobre su experiencia en nuestro Hotel y lamentamos los inconvenientes que haya podido tener durante su estadía. Tomaremos los correctivos inmediatos para que esto no se vuela a repetir. Esperamos poder tener el gusto de servirle nuevamente y pueda usted ver los cambios que hemos realizado. Cordialmente, Hotel Charthon Barranquilla

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
El hotel esta bien para el precio, es cómodo.
Response from Departamento Alojamiento on Nov 21, 2015
Estimado Sr./Sra. Agradecemos su valioso comentario y el tiempo dedicado a compartirnos su opinión. Es para nosotros muy importante conocer sobre su experiencia en nuestro Hotel. Estamos mejorando nuestros servicios para poder tener el gusto de servirle nuevamente y pueda usted ver los cambios que hemos realizado. Cordialmente, Hotel Charthon Barranquilla

8/10 Good

Tomas, Ciudad Juarez, Chihuahua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TICs
Se requiere atender los requerimientos para facilitar el Internet de forma eficiente a los huéspedes.
Response from Departamento Alojamiento on Sep 12, 2015
Estimado Sr. Tomas Agradecemos su valioso comentario y el tiempo dedicado a compartirnos su opinión. Es para nosotros muy importante conocer sobre su experiencia en nuestro Hotel y lamentamos los inconvenientes que haya podido tener durante su estadía. Tomaremos los correctivos inmediatos para que esto no se vuela a repetir. Esperamos poder tener el gusto de servirle nuevamente y pueda usted ver los cambios que hemos realizado. Cordialmente, Hotel Charthon Barranquilla

8/10 Good

Isabel, Ciudad Juarez

Liked: Cleanliness, staff & service, property conditions & facilities
Entre comodidad e internet
Buena atencion y habitacion, pero requiere mejor servicio de internet
Response from Departamento Alojamiento on Sep 12, 2015
Estimada Sra Isabel Agradecemos su valioso comentario, y le informamos que nuestro departamento técnico esta optimizando este servicio . esperamos volver a tener la oportunidad de atenderla . Cordialmente Coordinadora operativa Karen ortiz info@hotelcharthonbarranquilla.com

8/10 Good

Marco, Bogota

Liked: Cleanliness, staff & service
Oportunidades de mejora
En terimerrminos generales la estadia no fue la mejor, la primera noche me asignaron una habitacion con un aire acondicionado ruidoso que no me permitio dormir, aparte habia mucha musica ruidosa en en los alrededores. Aunque me cambiaron la habitación repito que no fue la mejor experiencia
Response from Departamento Alojamiento on Sep 12, 2015
Estimado Sr. Marco Agradecemos su valioso comentario y el tiempo dedicado a compartirnos su opinión. Es para nosotros muy importante conocer sobre su experiencia en nuestro Hotel. Tomaremos los correctivos inmediatos para que esto no se vuela a repetir. Esperamos poder tener el gusto de servirle nuevamente y pueda usted ver los cambios que hemos realizado. Cordialmente. Dpto: coordinación operativa info@hotelcharthonbarranquilla.com