Ratings based on 956 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice modern hotel near the beach

Posted 23-May-2017
Booked for my wifes surprise 30th Birthday. Contacted the hotel before arriving to sort out a few extras. The service from the staff was exceptional, really felt like a valued customer. Nela the customer experience manager was amazingly helpful. Really nice hotel 4 or 5 mins walk from a lovely beach. Can't wait to go back.
5 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel close to the beach

Posted 19-Mar-2017
Pros: Clean room, comfortable bed, kind staff. Close to the beach, restaurants, and subway (5 minute walking)
Cons: noise from outside and next room was the only problem.
Location: Close to the beach, restaurants, and subway (5 minute walking)
renovated clean hotel. Clean room, comfortable bed, kind staff. Close to the beach, restaurants, and subway (5 minute walking) Very nice!
Comment from Hotel Management
24-Mar-2017 by Nela Gutiérrez/Guest Experience Manager, Hotel Management
Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics On the other hand we would like to thank you for your kind words towards our staff, especially regarding the réception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Nela Gutiérrez Guest Experience Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Great place a bit far from the Metro

Posted 14-Mar-2017
Brilliant and would recommend it , great staff and view,breakfast could have had more halal/vegetarian options.
Comment from Hotel Management
16-Mar-2017 by Nela Gutiérrez/Guest Experience Manager, Hotel Management
Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Nela Gutiérrez Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Barcelona

wonderful hotel, sea facing and near the shopping

Posted 20-Feb-2017
Pros: excellent location and good breakfast with all modern facilities
Cons: rooms should not be kept on the ground floor as there is no privacy
Location: good for shopping and all walking distance
good breakfast with all modern facilities. Highly recommended to all leisure and mice personnel to give this hotel a try and experience the same.
Comment from Hotel Management
27-Feb-2017 by Nela Gutiérrez/Guest Experience Manager, Hotel Management
Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Atenea Mar hotel and are delighted to read that we were able to match your holiday expectations. All your comments will be taken into consideration. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Nela Gutiérrez Guest Experience Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Idaho, USA

Off season stay

Posted 6-Feb-2017
We stayed for 6 days in the beginning of February. Our room was nice, clean and comfortable. The staff was helpful. However, the hotel on many floors was under construction. The pool isn't heated, so could not be used. The indoor hot tub was very small and not very warm. Thr steam room was broken.
Comment from Hotel Management
8-Feb-2017 by Nela Gutiérrez/Guest Experience Manager, Hotel Management
Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Atenea Mar hotel we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. First of all, I would like to apologised for the inconcenicences you suffered regarding the hot tub and the steam room, your comments will be shared with the maintenance department in order to solve this incidents. On the other hand, thank you so much for your compliments regarding the room and he helpful staff. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our hotel in the near future. Best regards, Nela Gutiérrez Guest Experience Manager
4 out of 5
by Moatasam

Posted 18-Jan-2017 on Hotels
Comment from Hotel Management
25-Jan-2017 by General Manager, Hotel Management
Dear Guest, Thank you for choosing Occidental Atenea Mar to host you during your stay in Barcelona. We are thrilled you enjoyed your recent stay with us. Thank you for your great score about the hotel We look forward to welcoming you back again very soon. Best regards, Nela Gutiérrez Guest Experience Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel. Nice views. Close to the city

Posted 13-Jan-2017
Was overal good. Close proximity to city centre and night life.
Comment from Hotel Management
23-Jan-2017 by Nela Gutiérrez/Guest Experience Manager, Hotel Management
Dear Guest, First of all thank you for choosing Occidental Atenea Mar to host you during your trip to Barcelona. I really appreciate your great review about your stay with us, and hope to welcoming you back in the future. Best regards, Nela Gutiérrez Guest Experience Manager
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 9-Dec-2016
good location for the CCIB conference center and nice location.
Comment from Hotel Management
9-Dec-2016 by Nela Gutiérrez/Guest Experience Manager, Hotel Management
Dear Guest, Thank you so much for your valuable opinión here in Expedia. I´m glad that you liked the location near the CCIB conference center, and opposite the beach. Hope to welcoming you back in the near future. Best regards, Nela Gutiérrez Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from UK, Leeds

Excellent! Definitely recommend

Posted 8-Dec-2016
Really great hotel. Clean, nice cinnamon smell :) . Recommend to take breakfast at hotel tasty and pleasant. Friendly and professional staff!
Comment from Hotel Management
13-Dec-2016 by Nela Gutiérrez/Guest Experience Manager, Hotel Management
Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for your lovely comments regarding the friendly and profressional staff, I´m very please to know that you had a great stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Nela Gutiérrez Guest Experience Manager
4 out of 5
by A verified traveller

Posted 3-Dec-2016 on Hotels
Comment from Hotel Management
9-Dec-2016 by General Manager, Hotel Management
Dear Guest, Thank you so much for your valuable score about the hotel. I´m glad to see that you have enjoyed your stay with us, and hope to welcoming you back in the near future. Best regards, Nela Gutiérrez Guest Experience Manager