Ratings based on 1,019 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 5-Feb-2018
Good location. Convenient to travel to other parts of City and access beach. But AC was not working properly during my stay.
2 out of 5
by A verified traveller from UK

Not great

Posted 4-Feb-2018
Pros: Breakfast
Cons: Enable room temperature to be adjusted, better beds (see above)
Reasonable sized clean room, and good shower in bathroom. Nice view from window. Good breakfast. But bedroom was far too hot - visited in January, heating was set at 25 degrees and could not be adjusted. There was no air-con available, and the cleaner shut the window both days even though I had asked for it to be left open. Too noisy to leave windows open at night. The beds were 2 singles pushed together - didn't specifically mind this, but the bed was very wobbly and felt flimsy, and all the pillows were lumpy.
Comment from Hotel Management
7-Feb-2018 by Nela Gutiérrrez, Hotel Management
Dear Rachel, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Please accept our sincerest apologies for the imperfections you describe in your review, all rooms reserved for new arrivals are per standard double checked by our head of housekeeping and maintenance to ensure that everything is functional and spotless for our guests, clearly we were not performing to our usual standard on this occasion and we regret not being immediatley informed at réception so as to be able to intervene in no time for you to fully enjoy your stay in our hotel, for a future occasion, please do not hesitate to contact the reception desk for anything you may need, the team will do its utmost to find an immediate solution for you. I take this opportunity to inform you that we have a free pillow menú where you can choose among 5 different types for your enjoyment, in any case we will take all your comments into consideration. On the other hand, thank you so much for pointing out the the good size and clean room, as well as the shower in the bathroom. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Occidental Atenea Mar Tean
4 out of 5
Recommended
for Everyone
by A verified traveller

Brilliant hotel except location

Posted 2-Jan-2018
Hotel is lovely. Staff were absolute helpful and kind. Rooms were nicec could of done with a double bed rather than 2 singles pushed together. Only downside was the location was abit out the way but the barcelona metros are good.
Comment from Hotel Management
5-Feb-2018 by Nela Gutiérrez/Guest Experience Manager, Hotel Management
Dear guest, Thank you for the great feedback of your recent holiday experience at our Occidental Atenea Mar; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Regarding the location, we are close to the public transportation to get to the city center, and conveniently located in front of the beach and restaurants. Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Once more we thank you for sharing your experience with us and look forward to welcoming you again soon. Best regards, Occidental Atenea Mar Team
4 out of 5
Recommended
for Everyone
by A verified traveller from Victoria, BC Canada

Perfect choice for us

Posted 6-Nov-2017
Pros: The modern decor and friendly staff
Cons: English instructions for the Nespresso machine
Location: Across the road from the beach and close to the Diagonal Mar shopping Mall
We arrived at the hotel after our 7 day cruise. We wanted to stay in a different part of Barcelona after spending 3 nights in the Gothic quarter. This location was perfect for us to spend the day at the beach and had several restaurants within walking distance. It was a Sunday so all the shops were closed but there was a mall close by that we would have been able to walk to. I would recommend this hotel as it we loved the view and all the modern fixtures in the room. (deluxe ocean view). We left the breakfast order on our door but it was not collected during the night. However they sprang into action and had our breakfast sent up promptly.
Comment from Hotel Management
7-Nov-2017 by Nela Gutiérrez/Guest Experience Manager, Hotel Management
Dear Mrs Eileen, Thank you very much for sharing this great review of your recent stay at Occidental Atenea Mar. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  I´m very pleased to read that after your cruise you had and enjoyable stay in Barcelona, where you found the perfect location in front of the beach and restaurants and not too far from the Gothic quarter. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. I´m sorry for the inconveniences when ordering breakfast in the room, on the other hand I´m please to read that it was solved accordingly. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Nela Gutiérrez Guest Experience Manager
5 out of 5
by Latoya

Posted 23-Oct-2017 on Hotels
The weather was great, the staff at the hotel was extremely friendly and helpful! I would definitely recommend this hotel to anyone and when I return this will be the hotel I will stay at.
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Nice hotel close to the beach

Posted 21-Oct-2017
Pros: Clean, friendly and close to the beach.
Cons: Warm the pool water.
Location: We like walking so go for use. There is a bus stop and metro station not far way, plus a shopping centre.
Nice hotel, pity it does not have the windows to the floor to make the most of the views, looks like an office block from the outside. Pool is very small for the size of the hotel, and colder than the sea across the roads. We only ate a couple of times at the hotel but the pizzas we had were very nice. The staff were very friendly and helpful. It is about two and half kilometres walk along the seafront to the marina. There are restaurants close by and along the seafront, they were all more expensive than those in the city centre. The H16 bus takes you from the road behind the hotel to the city centre. We brought a Ten ticket from the metro station and used that for the bus, good value for money as the hotel is further out.
4 out of 5
Recommended
for Couples
by A verified traveller from Staffordshire

Nice business type hotel near beach

Posted 17-Oct-2017
Pros: The proximity to the beach. The staff and the roof top terrace
Cons: The food was not great
Location: Close to the beaches and bars with some water activities. Short taxi ride into main city
We had an enjoyable few days here and found it very relaxing. The staff were all very friendly and helpful and looked after their guests. The hotel was a short walk to the beach and to some good restaurants. ( try going to the streets behind the hotel for better value and quality) The room was comfortable and clean as were the common areas. Couple of gripes was TV remote did not work and despite being told it would be fixed it was not and we tried ordering breakfast in our room on the last morning and our card was not collected although put out in time. Small gripes on an overall lovely few days.
4 out of 5
by paul

Barcelona visit to Occidental

Posted 9-Oct-2017 on Hotels
great hotel, nice poolside bar a/c was poor couldn't keep up even through wasn't that hot
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 7-Oct-2017 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 3-Oct-2017 on Hotels