Reception

Reviews of Hotel Stars Dijon Sud

Hotel Stars Dijon Sud
18 Rue Jean Moulin, Chenove, Cote-d'Or

Reviews

6.2
Rating 10 - Excellent. 13 out of 225 reviews" "
Rating 8 - Good. 76 out of 225 reviews" "
Rating 6 - Okay. 66 out of 225 reviews" "
Rating 4 - Poor. 39 out of 225 reviews" "
Rating 2 - Terrible. 31 out of 225 reviews" "

6.0/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Peter

Disliked: Property conditions & facilities
Great for overnight stop over.
Great for an overnight stop over. Lots of places to eat within a walk / short drive of the hotel.

8/10 Good

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, comfortable, helpful & friendly staff
Fairly basic but perfectly adequate for my needs since I was out during the daytime. Staff extremely helpful & friendly. Small-ish room with no air-conditioning but comfortable & quiet. Breakfast is available if required but no evening meal facilities though there are plenty of places to eat in the general area. Overall I have no complaints

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best
Not the best, beds very uncomfortable. Rooms tiny,have to leave window open as no air con but busy road outside. Bathroom can barely move in and shower was broken so head goes everywhere and the tray fills up so have keep turning shower off to let it drain. Plus side is cheap and lots of eating place very close by. Don't forget euros for your local tax as not taken as the pre payment.

4/10 Poor

Marion, Cuevas del Almanzora

Disliked: Property conditions & facilities, room comfort
Dire budget hotel
We travel extensively throughout Europe and are always looking for a good priced hotel. This hotel is cheap, yes, but the quality of the room was dire. There was a lingering smell of mould and when we mentioned it to reception she agreed that they did have a problem with the sewers. The staff were really pleasant and knowledgeable and helped us with bus timetables etc, but we would not use the hotel again.

6/10 Okay

Tara, Toronto

Liked: Staff & service
We found this hotel clean and good for the price. It was quite far from the downtown and there were no restaurants open and within walking distance.

8/10 Good

petexx691, Derbyshire

Liked: Cleanliness, staff & service, room comfort
great for a stop over
We have stayed in numerous hotels in and around the dijon area and this hotel suits our purpose to a tee. Our needs are for a clean and comfy place to act as a stop over hotel and this place meets the bill. I have read other reports which denounce the place but I really can not understand these people. If they want a 5 or 6 star place to stop then go and pay for the 5 or 6 star prices. We like the clean rooms and the beds are comfy albeit a little small. but generally it suits us.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good for one night stop over
Clean room, staff friendly ok for a night stop over.

2/10 Terrible

TigrisLussi

Disliked: Cleanliness, staff & service, room comfort
BAD BAD BAD
A dirty hotel in the middle of nowhere.. Funky smelling room (smelled of urin) Sticky carpet floors... Really moldy bathroom... A toilet that almost didnt flush... with a door that did not open or close very easily! Breakfast was bad... oh... badbadbad... It sounded even worse during the night... you can hear everything that happens in all the rooms during the night.... And boy was something happening in the other rooms... was glad to leave the next morning!

6/10 Okay

Verified traveller

Liked: Staff & service
Overnight stop on the way to the French Alpes
It was fine for an overnight stop. Hotel looking a little tired.

8/10 Good

Robert Brewster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice people , very clear and warm room

4/10 Poor

Red Baron

Disliked: Cleanliness, staff & service, room comfort
Very Basic
The Stars Hotel is 2 star and very basic.Rooms are small and beds are very old and full of lumps and bumps.On the ground floor the opening windows have no security and very easy to climb into from the garden. Breakfast was great value.Overall impression was not great but OK for 1 night .

6/10 Okay

sarsa

location
The location is not good. You have to use taxi from the Dijon station.

6/10 Okay

Danny, Birmingham UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
This was a last minute booking as a rest stop on the way back to Calais. The price says it all really. We arrived at 10.30 pm and it was closed with a message on the door asking us to call a number. The lady on the other end gave us the door code and the rooms where ready for us. We found the only restaurant open in the vicinity - a 'Quick' burger bar! A very 'tired' hotel but it was a bed and we left (without trying the breakfast) very early. Nothing to write home about but it served its purpose.

4/10 Poor

Alan, Cardiff

Liked: Staff & service
Disliked: Room comfort
Avoid
An example of you get what you pay for. The staff are lovely but the Hotel has seen better days. It is a good distance to the south of Dijon centre. It would suit those on a budget, but is in the middle of a commercial centre.

4/10 Poor

Anonymous

Liked: Staff & service
Disliked: Cleanliness, room comfort
expensive for what it was
We were there only for one night on our way to the South of France. The room was not very clean and very smelly. The bathroom was small and after one shower, the bathroom was filled with water (no protection of the shower). Other than that, it is ok for just one quick night.

6/10 Okay

Anonymous

Disliked: Cleanliness
Low cost but dirty floor, whole
Low cost but dirty floor, whole hotel stank of cigarette smoke, broken bed, only one towel in the room, broken shower head - unusable shower. Would not stay there again and would not recommend.

6/10 Okay

Joe, West Wickham, kent

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beware of location and room temperature
There are 2 Rue Jean Moulin - one in Dijon and one in Chenove, make sure you go to the Chenove one as there isn't an 18 in the Dijon one - my sat-nav got very confused. The room is small and there is no air-con in the rooms and, if on the ground floor, you cannot leave the window open to get air as on retail park, so it becomes unbearably hot and sweaty. No doors on shower made a very wet floor. All else passable for an overnight stay. Staff OK. Breakfast OK. All speak English.

8/10 Good

gary

Liked: Cleanliness, staff & service
if you just stop for a night.
if you just stop for a night. it is idea. but you must not have expectation with this price you pay. at least it is just a room and a hot shower you get for the price you pay.. i think it is what you pay for and it is what you get.. i liked it.. reception speak little english which is very helpful.. good... Gary from london. motorcyclist..

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Mickaël

Business traveller
Disliked: Room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Alison

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Pratique
Accueil parfait. Seul bémol l’etat des sols..
Stayed 1 night in Jan 2020

8/10 Good

Maria

Disliked: Cleanliness, property conditions & facilities
Séjour mitigé
La chambre était assez confortable mais la propreté de la moquette, de la minuscule table en angle qui sert de bureau laissait à désirer. La salle de bain est parfaitement propre néanmoins.J'avais demandé un sèche-cheveux lors de ma réservation en ligne, je ne l'ai pas obtenu. L'amabilité de l'équipe d'accueil est à souligner par ailleurs.
Stayed 4 nights in Oct 2019
Response from Vanessa S., Direcrice on Nov 21, 2019
Madame, Nous vous remercions de nous faire part de votre avis concernant votre séjour dans notre établissement. Effectivement, des rénovations sont à envisager mais néanmoins je vous remercie pour le commentaire concernant le nettoyage de la chambre. Je ferai part de votre bon commentaire à notre femme de chambre. Concernant le sèche-cheveux, il est disponible sur demande à la réception, mais nous ne pouvons l'attribuer à un seul client. Nous le prêtons au coup par coup, aux clients qui souhaitent l'emprunter. Lors de votre prochain séjour, n'hésitez pas à me le demander lorsque vous en avez besoin. Nous vous remercions également pour votre aimable commentaire concernant l'équipe. Nous vous souhaitons une bonne continuation. En espérant vous accueillir à nouveau lors de la prochaine formation. Cordialement Vanessa S., Directrice

8/10 Good

Catherine

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Sep 2019

4/10 Poor

annick

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
chambre avec wc qui ne marche pas lumiere donnat dans la chambre et sur parking dejeuné pas terrible
Stayed 1 night in Sep 2019

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities
Für eine Nacht gut. Frühstück ok
Stayed 1 night in Aug 2019

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Bien
Accueil chaleureux, personnel très agréable et à l’ecoute La moquette des chambres mériterait un remplacement. Douche très propre.
Stayed 1 night in Sep 2019

4/10 Poor

SIVARAJAH

Disliked: Cleanliness, property conditions & facilities
pas wi-Fi (3 jours)
Stayed 1 night in Sep 2019

2/10 Terrible

christiane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
chambre vétuste la literie très inconfortable pas de climatisation et surtout du bruis jus-qua 1h du matin un groupe de jeune et pas insonoriser je ne reviendrais pas dan cette hôtel
Stayed 1 night in Aug 2019

4/10 Poor

Laurent

Disliked: Cleanliness, property conditions & facilities
Quelconque
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Odeur nauséabonde. Chambre sale avec présence de moisissures dans la sdb et la chambre.
Stayed 1 night in Jul 2019

2/10 Terrible

Romuald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
allez ailleurs
chambre dans un état de propreté lamentable. literie deux matelas qui s'écarte la nuit.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Accueil normal mais le reste affreux Sale megot de cigarettes sous le lit drap trouée Douche calcaire Bruit la nuit
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Amenities
Disliked: Property conditions & facilities
acceuil et service tres bien , equipement un peu vetuste
Stayed 2 nights in Jun 2019

8/10 Good

chervet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Michel

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Marie Heleine

Liked: Staff & service
Stayed 1 night in May 2019

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A refaire
Super accueil et belle expérience
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Le petit nombre des chambres est bien. Le personnel est très sympathique. Pour le prix le petit déjeuner est copieux.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Matelas trop dur..douche rideaux sales..moisissure plafond ..toilette qui bouge..tout ceci n'est pas normal c a affreux..dejeuner excellent
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Accueil parfait ....par contre dès notre arrivée odeur désagréable à l'accueil et dans la chambre , odeur d'égouts .....moquette de l'escalier coupée , tachée .....chambre tablette CRADO !! peinture écaillée , trous au mur , porte savon cassé et morceau de ferraille toujours au mur , rideau de douche pour remplacer les portes mais trop grand long et trempe quand vous prenez la douche mon marche dessus , dérouleur papier wc branlant obligé de s'installer en biais pour les utiliser, pas de prise électrique vers la tête de lit , moquette tachée , pas une couverture supplémentaire.....et pour finir le buffet continental n'en n'a que le nom car 3 tanches de rosettes , des kiris ( wahouuu quel fromage )!!!! et du pain limite sec pas de grill pain pour au moins le griller ...Quant au parking , des trous imposant , pas éclairé en plus ..sachez que l'on ne reviendra pas dans des hôtels de votre groupe et sûr que l'on ne vous fera pas une bonne pub !! Dommage pour votre personnel très agréable . Salutations
Stayed 1 night in Mar 2019

8/10 Good

VIRGILE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service
la taille de la salle de bains (très petite) et le manque de tapis de sol pour sortir de la douche. Sinon ça allait
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Le personnel accueillant . Le calme de l'établissement.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
chambre propre, wifi dans la chambre, petit déjeuner copieux, très bon accueil, je reviendrais.
Stayed 1 night in Feb 2019

8/10 Good

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018