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Reviews of The Club, Barbados Resort & Spa Adults Only - All Inclusive

4 out of 5
The Club, Barbados Resort & Spa Adults Only - All Inclusive
Vauxhall, Holetown, St. James

Reviews

7.8

Good

Rating 10 - Excellent. 94 out of 293 reviews" "
Rating 8 - Good. 115 out of 293 reviews" "
Rating 6 - Okay. 48 out of 293 reviews" "
Rating 4 - Poor. 28 out of 293 reviews" "
Rating 2 - Terrible. 8 out of 293 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Sapna

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Room was nice. Not too many options for vegetarian. No food between 5 pm until your dinner time. Staff can smile little instead of giving some attitude. Front desk people have not much knowledge about what to do around or anything about caves.
Stayed 4 nights in Apr 2024
Response from Management on Apr 18, 2024
Thank you for your feedback. It is very important to receive these comments for training purposes.

4/10 Poor

Darnell

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We paid for superior ocean view, they placed us in a downgraded loft which was on the fourth floor. Please know this place doesn’t have an elevator. When questioned, I was told by “Jennifer” that it would be an uncharged. After I pressed the issue that I paid for the superior, she then said it complimentary…. We move into the superior ocean view just to find a grouping of bugs in the room. The “house keeper” came and sprayed and swept up the bugs. Mind you at this point we realized our air isn’t working either. The bellman came to check on it, just to tell us we need “gas” in it. My husband corrected him and said you mean Freon…. Well we didn’t bring Freon on vacation. Needless to say they moved us to another room. Worse first day of vacation ever!!
Stayed 4 nights in Apr 2024
Response from Management on Apr 18, 2024
Thank you for your feedback. We are sorry to hear that we did not meet your expectations.

10/10 Excellent

Karen Rae

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location.Easy access to public transportation. Fun activities. Would definitely go back!
Stayed 7 nights in Mar 2024
Response from Management on Mar 23, 2024
Thank you so much for your kind comments. We appreciate interest in learning about our beautiful island and exploring Barbados at your leisure.

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to club Barbados to celebrate my birthday, and I had the time of my life. When I tell you everything was an excellent it sure was and the staff the kitchen, especially my girl Khadijah she went and found me pineapple and green pepper on my birthday. Every staff member and Joshua at the front desk is my pleasure made me feel one of the most specialist persons there.. I am definitely going back. I could’ve stayed longer had I known I would’ve enjoyed my stay so much. Thank you guys so much and I will be back.
Stayed 3 nights in Mar 2024
Response from Management on Mar 19, 2024
Thank you so much for your kind words. We can't wait to welcome you back to The Club Barbados.

10/10 Excellent

Richard Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 7 nights in Feb 2024
Response from Management on Feb 26, 2024
Thank you for your kind words.

8/10 Good

Mark Lucien Leo

Stayed 5 nights in Feb 2024
Response from Management on Mar 21, 2024
Thank you for your grade.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Management on Feb 26, 2024
Thank you for your positive feedback.

6/10 Okay

Keith Cameron

Travelled with partner
Liked: Cleanliness, staff & service
We reserved a Superior Room Ocean View. We were shown a loft which the resort said was the same as a superior room ocean view. When we booked the room, a loft was a separate category. We also requested a ground floor. My wife could not climb the 4 sets of stairs to the loft so we settled for a garden view room on the ground level. We would like the difference that we paid between the cost of a superior room ocean view and a garden view room.
Stayed 9 nights in Feb 2024
Response from Management on Feb 27, 2024
Thank you for your feedback. We will work with Expedia to change the room description and refund will be via Expedia as authorized.

2/10 Terrible

Michael

Travelled with family
Disliked: Property conditions & facilities
This property was partly under construction/renovation( which e we’re not informed), rooms were small, pool was not very clean, no elevators so not suitable for anyone with knee/leg issues.
Stayed 9 nights in Feb 2024
Response from Management on Feb 19, 2024
Thank you for your comments and apologies we did not meet your expectations. We are a typical Caribbean style resort and while we do not have any construction as you incorrectly state, we also do not have elevators or enclosed corridors that you may be accustomed to.

8/10 Good

Thomas Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and a lovely property by the sea. Great food and drinks included but the service was slow for dinner on some occasions. Would definitely come back.
Stayed 5 nights in Feb 2024
Response from Management on Feb 12, 2024
Thank you for your kind words.

6/10 Okay

Steve

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Should be rated 3 star at best
Great location, Clean rooms. Kathy the manager was very friendly & understanding. She's got her work cut out. I genuinely thought we'd booked the wrong Hotel upon arrival. The food was poor (A la carte was good) service poor, most of the staff don't engage with customers & some were just plain rude.
Stayed 7 nights in Jan 2024
Response from Reception on Jan 24, 2024
Thank you for your feedback.

10/10 Excellent

walter

Stayed 5 nights in Jan 2024
Response from Concierge on Jan 25, 2024
Thank you for your high marks.

8/10 Good

Bonnie

Stayed 7 nights in Jan 2024
Response from Concierge on Jan 18, 2024
Thank you for your marks. We hope you will only have fond memories of your time with us in Barbados

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Amazing Hotel, Fantastic service, Beautiful welcoming staff, Great food. Did not want to leave ! Thank you Club Barbados for a fantastic holiday
Stayed 7 nights in Dec 2023
Response from Reception on Jan 17, 2024
Thank you so much for your kind words

4/10 Poor

Edward

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tired and desperately in need of a refurb. Our room was noisy because of an aircon unit vibrating through the walls all night. Told management and they came to the room and agreed but done nothing even though we mentioned it daily. The staff were generally very nice and the location is perfect for the West coast, probably ok for the money but wish I’d of spent a bit more! I’d try very hard not to stay there again.
Stayed 6 nights in Jan 2024
Response from Management on Jan 17, 2024
Thank you for your valuable feedback

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 10 nights in Dec 2023
Response from Reception on Jan 17, 2024
Thank you for your high marks!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely awesome. The food selection was great, and changed everyday. Never felt repetitive. Would go again!
Stayed 7 nights in Dec 2023
Response from Management on Feb 1, 2024
Thank you for staying with us.

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room with good air conditioning. Clean and well lit. Bathroom fine.
Stayed 3 nights in Dec 2023
Response from Concierge on Jan 1, 2024
Thank you for your kind words

8/10 Good

Rachida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is gorgeous, super friendly staff, an excellent stay all together
Stayed 8 nights in Nov 2023
Response from Reception on Jan 1, 2024
Thank you for your comments.

6/10 Okay

TONYA

Stayed 5 nights in Oct 2023
Response from Management on Oct 23, 2023
Thank you for staying with us.

8/10 Good

Lavedita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, my husband and I had a great time. The staff cared that we were enjoying ourselves and had what we needed. The bed was comfortable, towels were soft. The grounds were well kept as well. Our Oceanside room also had a beautiful view. The food was tasty. What we didn’t like was apparently since there were so few guests they’d closed one restaurant leaving only one open, maintence did not fix our clogged shower drain and mosquitoes were EVERYWHERE.
Stayed 4 nights in Jul 2023
Response from Concierge on Jul 14, 2023
Thank you very much for your valuable feedback

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
I love the property and the staff was amazing and friendly and the entire experience was marvelous and we will be back next year. If not later this year.
Stayed 4 nights in May 2023
Response from Concierge on Jun 25, 2023
Thank you so much for your kind words. We look forward to welcoming you back to beautiful Barbados.

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness, the atmosphere and entertainment all make up a getaway that was enjoyed.
Stayed 3 nights in Jun 2023
Response from Concierge on Jun 20, 2023
Thank you so much for your kind words. We hope to see you again soon.

2/10 Terrible

Wesley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property isn't All Inclusive and Expedia definitely shouldn't be Representing this
Stayed 4 nights in Jun 2023
Response from Management on Jun 22, 2023
Thank you for your comments, lucky no one else agrees. We are all inclusive and you seemed to enjoy all our included services without mentioning any issues with us.

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very accommodating and friendly. No major complaints about about the hotel.
Stayed 3 nights in May 2023
Response from Guest Services on May 12, 2023
Thank you so much for your kind words. We look forward to welcoming you back to beautiful Barbados.

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that the guests were generally older and that made for a more subdued and quiet atmosphere. Drinks were great and staff were accomodating and friendly. Downsides were that food was average and we experienced some minor housekeeping issues. The beach directly in front of the resort isn't for casual swimming, but there is a very good beach available at the adjoining resort.
Stayed 7 nights in Apr 2023
Response from Management on May 4, 2023
Thank you for staying with us

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 14 nights in Mar 2023
Response from Management on Apr 10, 2023
Thank you for staying with us

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, engaging and went out of their way to accommodate our needs. The front desk was somewhat confused and unreliable. There was confusion regarding travel confirmation a d boarding passes, as well as coordination for pickup for excursions (ie catamaran tours). Wait/service staff was great. The Piano Bar was really quite seedy and a dive. The neighboring and abandoned Divi Heritage Resort wasn’t a great site. The beach, pools, and common areas were very clean and enjoyable. I do wish that there were elevators in the buildings. Four flights of stairs several times a day can be rough. Overall, watching the sunsets on the beach were fantastic.
Stayed 7 nights in Mar 2023
Response from management on Mar 28, 2023
Thank you for staying with us.

8/10 Good

Alain

Travelled with partner
Liked: Cleanliness, staff & service
Good service
Stayed 3 nights in Mar 2023
Response from management on Mar 28, 2023
Thank you for staying with us.

8/10 Good

Oleg

Liked: Staff & service
Stayed 7 nights in Feb 2023
Response from management on Mar 28, 2023
Thank you for staying with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly. I booked a scuba dive through the front desk and had a great experience.
Stayed 3 nights in Feb 2023
Response from Concierge on Mar 2, 2023
Thank you for your kind comments. We trust you will only have fond memories of your time with us in Barbados.

10/10 Excellent

Earliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Victor

Disliked: Staff & service, property conditions & facilities, room comfort
Definitely not a 4 star hotel
We told reception multiple times that wifi and the TV was not working, but they never came to fix it or offered to move us. Even when we asked for a late checkout, they were unwilling to let go of the charge and only gave us a 50% discount on the late checkout. The property is old and run down, and generally, not close to the four stars standard; it is somewhere between 2-3 stars.
Stayed 8 nights in Dec 2022
Response from management on Jan 17, 2023
Thank you for staying with us. We have shared this information with our management team to review and investigate.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from management on Jan 17, 2023
Thank you for staying with us

8/10 Good

Rich

Business traveller
Liked: Cleanliness, staff & service
Amazing staff! Very friendly and can’t help you enough. The hotel is clean and comfortable but slightly dated. The gym facilities for example are very dated and needs improvement. Very small with out dated equipment. The food at the hotel is great and there is a great selection. The drinks are great too. The bar staff are especially great. Vinny in particular in the outside beach bar. Over all I would recommend the hotel if you want to stay in a great location and have good food. The hotel beach isn’t a beach! It’s about 20 fr of sea Defence covered in sand. There it much room there. But there is ample space around the pool area. There are also brilliant beaches with 1 minute walk of the hotel.
Response from management on Jan 12, 2023
Thank you for staying with us. We are always working on improving our property and service.

8/10 Good

Maria, Fords

10/10 Excellent

Diana, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a pleasant surprise! The room is spotless. It is the cleanest hotel room I have experienced (so far). There are some things that are dated like the AC and the sockets and the room is not huge but just well maintained and so, so clean. They have all the amenities.The staff are so courteous, so welcoming, so well trained, so professional. It is so different at this hotel compared to others I have stayed at in Barbadoes, including Marriott, SeaBreeze, Waves etc. The service is simply excellent. The ocean view, restaurant, stuff and food are both outstanding. While the hotel beach is small and more of a dock with a tiny stretch of sand, there are two of the best beaches in Barbados within a few minutes, walking distance along the beach. Having a great day, and would definitely return!
Stayed 1 night in Dec 2022
Response from Concierge on Dec 29, 2022
Diana, thank you for your kind words. We trust you will only have fond memories of your time with us here in Barbados and welcome you back anytime at "The Club"

8/10 Good

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great views. Too many guests for size of beach
Response from Concierge on Dec 29, 2022
Thank you for your feedback

6/10 Okay

Lunecee, Revere

Liked: Cleanliness, staff & service, amenities
I loved my stay at The Club because the staff is so kind. Special shout out to CathyAnn, André and Michael. The dining staff were also super nice and the had plenty of different dishes to choose from. I was highly motivated to stay on top of my workouts, but it was hard to find the gym. What was marketed as yoga turned out to be a stretch after the morning walk. I wish there were more activities throughout the day. The cooking classes are not well publicly and I’m sure more people would participate if there was a way to sign up for them. Although there are two nearby beaches, the property itself isn’t on a beach’s area. Beside these minor feedback, my stay there was lovely and I would certainly stay there again.
Response from Management on Dec 14, 2022
Thanks for staying with us and sharing your feedback.

10/10 Excellent

Kim

Stayed 7 nights in Dec 2022

8/10 Good

Leah

Stayed 2 nights in Dec 2022

6/10 Okay

Jean, Florianopolis

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is old and expensive for its price. Not worthed
Stayed 1 night in Dec 2022
Response from Management on Dec 9, 2022
Thank you for staying with us. We are sorry that we did not meet your expectations. We are always working to enhance our property.

10/10 Excellent

Sally

8/10 Good

eldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2022

2/10 Terrible

Alexander

Travelled with family
Disliked: Property conditions & facilities
We did not get a Ocean VIEW,& we pay for one.
Stayed 9 nights in Nov 2022
Response from Management on Nov 16, 2022
Thank you for staying with us.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to several all inclusive and I found this to have great great dinner options off of the menu not just the buffet. While there was a little beach due to the sea wall to the sea wall it was easy access to the water. There was water sports that were free and the people were wonderful. The rooms can be updated a little which they are about to Renovate. We had a taxi driver named Roger that was incredible he took us around to several places and 2 other beaches. The restaurant the tides and juma were wonderful.
Stayed 6 nights in Jun 2022
Response from management on Jul 15, 2022
Thank you for staying with us.

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Concierge on Jun 20, 2022
Thank you so much for your score.

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and all adult/all inclusive
Stayed 5 nights in May 2022
Response from Management on May 12, 2022
Thank you for staying with us

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I love that it was adult only and all inclusive. The staff at The Club Barbados isn’t very attentive. No WiFi in the rooms or barely on the property, so don’t advertise that you have free Wi-Fi. Cleaning the room every other day is ok, but can you change the sheets when you do clean room. I probably wouldn’t recommend this resort to my family and friends.
Stayed 5 nights in Apr 2022
Response from Concierge on May 5, 2022
Thank you for you feedback.

8/10 Good

Richard

Travelled with family
Liked: Staff & service, room comfort
Stayed 11 nights in Jan 2022
Response from Concierge on Jan 28, 2022
Thank you for your grade. We hope you will only have fond memories of your time with us in Barbados.