Title: Casa Giralda - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=15725499&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Giralda Travelers soak up the sun on poolside loungers, challenge family members in the arcade, and find well-deserved relaxation at the serene spa ## Photo gallery for Casa Giralda ![Waterslide - Casa Giralda (Baños de Agua Santa)](https://images.trvl-media.com/lodging/16000000/15730000/15725500/15725499/abb5bfe9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Land view from property - Casa Giralda (Baños de Agua Santa)](https://images.trvl-media.com/lodging/16000000/15730000/15725500/15725499/efec81f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Casa Giralda (Baños de Agua Santa)](https://images.trvl-media.com/lodging/16000000/15730000/15725500/15725499/d394fab2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Casa Giralda (Baños de Agua Santa)](https://images.trvl-media.com/lodging/16000000/15730000/15725500/15725499/9c81bf0d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast (USD 7.25 per person) - Casa Giralda (Baños de Agua Santa)](https://images.trvl-media.com/lodging/16000000/15730000/15725500/15725499/9eee9089.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Giralda creates a peaceful retreat with its indoor pool and entertaining arcade/game room. Guests enjoy the outdoor pool with comfortable sun loungers, visit the rejuvenating spa, relax at the bar, and appreciate the convenience of on-site laundry facilities. ## Reviews 7.6 Good ## Popular amenities - Pool - Hot tub - Spa - Pet friendly - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=15725499&PinnedHotelID=15725499&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=15725499&PinnedHotelID=15725499&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 22 - Jan. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=15725499&PinnedHotelID=15725499&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=15725499&PinnedHotelID=15725499&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=15725499&PinnedHotelID=15725499&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=15725499&PinnedHotelID=15725499&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=15725499&PinnedHotelID=15725499&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=15725499&PinnedHotelID=15725499&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 7 of 7 rooms ### View all photos for Classic Double Room, 1 Queen Bed, Ensuite, Hill View ![Classic Double Room, 1 Queen Bed, Ensuite, Hill View](https://images.trvl-media.com/lodging/16000000/15730000/15725500/15725499/a47aad54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, 1 Queen Bed, Ensuite, Hill View ### Highlights Balcony or patio Soundproofed Connecting rooms available Smart TV Private bathroom Hair dryer Daily housekeeping - 215 sq ft - Hill view - Sleeps 2 - 1 Queen Bed ### View all photos for Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View ![Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View](https://images.trvl-media.com/lodging/16000000/15730000/15725500/15725499/0ca779c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View 8.0 Very good 1 review ### Highlights Balcony or patio Soundproofed Connecting rooms available Free cribs/infant beds TV 2 bedrooms Hair dryer Private bathroom - 215 sq ft - 2 bedrooms - Sleeps 5 - 2 Double Beds and 1 Twin Bed ### View all photos for Family Quadruple Room ![Family Quadruple Room](https://images.trvl-media.com/lodging/16000000/15730000/15725500/15725499/0c76636f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room 8.0 Very good 1 review ### Highlights Balcony or patio Soundproofed Connecting rooms available Free cribs/infant beds TV Private bathroom Hair dryer Pet friendly - 237 sq ft - Hill view - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Classic Quadruple Room ![Classic Quadruple Room](https://images.trvl-media.com/lodging/16000000/15730000/15725500/15725499/35a136fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Quadruple Room ### Highlights Balcony or patio Soundproofed Connecting rooms available TV Private bathroom Hair dryer Daily housekeeping - 248 sq ft - Hill view - Sleeps 4 - 4 Twin Beds ### View all photos for Family Cabin, Balcony ![Family Cabin, Balcony](https://images.trvl-media.com/lodging/16000000/15730000/15725500/15725499/e539d39e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Cabin, Balcony ### Highlights Balcony Soundproofed Connecting rooms available Smart TV 2 bedrooms Private bathroom Hair dryer Pet friendly - 334 sq ft - 2 bedrooms - Hill view - Sleeps 5 - 1 Double Bed, 2 Large Twin Beds and 1 Twin Bed ### View all photos for Family Villa, 2 Bedrooms ![Family Villa, 2 Bedrooms](https://images.trvl-media.com/lodging/16000000/15730000/15725500/15725499/b445ef51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Villa, 2 Bedrooms ### Highlights Balcony or patio Soundproofed Connecting rooms available Free cribs/infant beds LCD TV 2 bedrooms Hair dryer Private bathroom - 377 sq ft - 2 bedrooms - Sleeps 7 - 6 Twin Beds and 1 Double Bed ### View all photos for Classic Triple Room, 1 Bedroom ![Classic Triple Room, 1 Bedroom](https://images.trvl-media.com/lodging/16000000/15730000/15725500/15725499/fedfb872.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Triple Room, 1 Bedroom ### Highlights Balcony or patio Soundproofed Connecting rooms available TV Private bathroom Hair dryer Wardrobe or closet Daily housekeeping - 237 sq ft - Sleeps 3 - 1 Twin Bed and 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBanos-De-Agua-Santa-Hotels-Casa-Giralda.h15725499.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBanos-De-Agua-Santa-Hotels-Casa-Giralda.h15725499.Hotel-Information) ## About the area Baños de Agua Santa is home to Casa Giralda. Sangay National Park and Cascada Inés María Baños Tungurahua reflect the area's natural beauty and area attractions include San Martin Zoo and Chocolate Magic Factory. [Visit our Baños de Agua Santa travel guide](https://www.expedia.ca/Banos-De-Agua-Santa.dx500229) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.40010%2C-78.43197&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lPeYaUMlasP_01cW0Y13hgYC4kc=) Avenida del Salado 617, Baños de Agua Santa, Tungurahua, 180250 ### What's nearby - Piscinas El Salado Thermal Bath 8 min walk \- 0.8 km - Banos Central Market 17 min walk \- 1.5 km - Sebastian Acosta Park 17 min walk \- 1.5 km - Church of the Virgin of the Holy Water 19 min walk \- 1.6 km - Juan Montalvo Park 3 min drive \- 1.9 km ### Getting around - Ambato Station 46 min drive - Mariscal Sucre Intl. Airport (UIO) 168 min drive ### Restaurants - La Parrilla Steak House 7 min walk - Honey coffee & tea 18 min walk - Mestizart Ecuadorian Restaurant 15 min walk - Cafeteria Colibri 16 min walk - Leoni Pizzeria 19 min walk ## About this property ### Casa Giralda Family-friendly hotel Consider a stay at Casa Giralda and take advantage of a terrace, a garden, and an arcade/game room. Treat yourself to a hot stone massage, a body scrub, or hydrotherapy at the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as laundry facilities and a bar. You'll also enjoy the following perks during your stay: - An indoor pool and an outdoor pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking - Full breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - A 24-hour front desk, a billiards/pool table, and massage treatment rooms Room features All guestrooms at Casa Giralda offer amenities such as sound-insulated walls. Other amenities include: - Showers, free toiletries, and hair dryers - Balconies or patios, daily housekeeping, and phones ## Similar properties ![1 bedroom, WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96720000/96713800/96713738/26f9efdd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Casa de Martin, tu mejor opción en Baños de Agua Santa Baños de Agua Santa CA $221 CA $259 total Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=96713738&PinnedHotelID=96713738&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/18000000/17980000/17970300/17970214/40a5d682.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meraki Hotel Baños de Agua Santa - Breakfast included - Parking included - Free WiFi - Laundry 7.6 Good 40 reviews CA $75 CA $75 total Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=17970214&PinnedHotelID=17970214&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/93000000/92980000/92976600/92976536/4e2b83a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa en el Centro con Hidromasaje Baños de Agua Santa - Kitchen - Pet friendly - Free WiFi - Parking available CA $249 CA $282 total Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=92976536&PinnedHotelID=92976536&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/87000000/86060000/86058200/86058120/c12f6a7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Runtun Orchids. BAÑOS DE AGUA SANTA - Pool - Hot tub - Washer - Pet friendly 7.4 Good 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=86058120&PinnedHotelID=86058120&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/16000000/15770000/15766700/15766646/c436d9b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Donde Marcelo Baños de Agua Santa - Pet friendly - Parking included - Free WiFi - Restaurant 8.0 Very good 84 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=15766646&PinnedHotelID=15766646&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/121000000/120610000/120600300/120600275/aad273dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Green Garden Hostal Baños de Agua Santa - Spa - Pet friendly - Free WiFi - Restaurant CA $42 CA $42 total Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=120600275&PinnedHotelID=120600275&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Suite](https://images.trvl-media.com/lodging/94000000/93660000/93658000/93657971/20f8705d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EL CEDRO SOÑADO Patate - Breakfast included - Spa - Free WiFi - Restaurant 9.6 Exceptional 4 reviews CA $210 CA $210 total Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=93657971&PinnedHotelID=93657971&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, Balcony, Park View | Balcony view](https://images.trvl-media.com/lodging/108000000/107490000/107488700/107488619/4ed152ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa del Balcon Baños de Agua Santa - Breakfast included - Free WiFi - Housekeeping 10 Exceptional 2 reviews CA $147 CA $147 total Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=107488619&PinnedHotelID=107488619&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/120000000/119820000/119810100/119810045/d6d72c23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baños Downtown Comfy apartment - work area & laundry Baños de Agua Santa - Washer - Dryer - Pet friendly [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=119810045&PinnedHotelID=119810045&HadPinnedHotel=true®ionId=-1&adults=2) ![6 bedrooms, WiFi, bed sheets](https://images.trvl-media.com/lodging/96000000/95960000/95959700/95959632/15b62cef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Sol 🌞 Baños de Agua Santa - Pet friendly CA $415 CA $486 total Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=95959632&PinnedHotelID=95959632&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi - WiFi in public areas is free with a 2-device limit ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Full breakfast available for a fee: USD 7.25 for adults and USD 7.25 for children - A bar/lounge - A restaurant ### Things to do - 3 hot tubs - Arcade/game room - Bicycle rentals - Billiards/pool table - Children's pool - Full-service spa - Gym - Indoor pool - Outdoor pool - Sauna - Steam room - Waterslide ### Family friendly - Arcade/game room - Children's pool - Indoor pool - Laundry facilities - Outdoor pool - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center - Meeting rooms ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Reflexology - Sports massages - Swedish massages - Treatment room - Turkish bath ### Accessibility - No elevator ### More - Banquet hall - Colonial architecture - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Towels provided ### Food and drink - Limited room service ### More - Connecting rooms available - Iron/ironing board on request - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:30 PM; Check-in end time: 11:30 PM Early check-in subject to availability Early check-in fee: USD 28 Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: USD 28 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 10 per pet, per night Welcoming dogs only 1 total pets Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately USD 7.25 for adults and USD 7.25 for children - Airport shuttle fee: USD 40 per person (one-way) - Airport shuttle fee per child: USD 50.00 (one-way), (from 3 to 8 years old) - Pet fee: USD 10 per pet, per night - Early check-in fee: USD 28 (subject to availability) - Late check-out fee: USD 28 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Air conditioning and heating are not provided Onsite parties or group events are strictly prohibited Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 9:30 AM to 9:30 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Free WiFi in public areas has a 2-device limit This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hosteria Casa Giralda Hotel Banos Hosteria Casa Giralda Hotel Hosteria Casa Giralda Banos Casa Giralda Hotel Banos Casa Giralda Hotel Casa Giralda Banos Casa Giralda Banos Agua Santa Casa Giralda Hotel Baños de Agua Santa Hosteria Casa Giralda Casa Giralda Baños de Agua Santa Casa Giralda Hotel Casa Giralda Hotel Casa Giralda Baños de Agua Santa Casa Giralda Hotel Baños de Agua Santa ## Frequently asked questions ### Does Casa Giralda have a pool? ### Is Casa Giralda pet-friendly? ### How much is parking? ### What time is check-in at Casa Giralda? ### What time is check-out at Casa Giralda? ### Does Casa Giralda provide a shuttle to the airport? ### Where is Casa Giralda located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Giralda Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 6.2 Location ### 8.0 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 22 8 - Good 19 6 - Okay 10 4 - Poor 8 2 - Terrible 5 ## Reviews ### 8/10 Good #### CECILIA Nov 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property. Villas are cozy. nice staff I'd happily will return. Thanks to the kind staff. ##### CECILIA Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Jesper Jul 13, 2024 Liked: Cleanliness, staff & service, room comfort #### Excellent value for money Great service and facilities. A bit worn but if you can live with that it is excellent value for money. Even ket me use the pool fir kayak practice ##### Jesper Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### susana Feb 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this place ##### susana Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### susana Feb 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place , ##### susana Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Alejandro Apr 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and helpful staff. ##### Alejandro Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Patricio Dec 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cool place Had everything we need to enjoyed a overnight getaway ##### Patricio Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Rodiam Nov 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities quite property, clean, love the area, easy access to a lot of places. ##### Rodiam ### 10/10 Excellent #### Sunil Jul 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was so nice. The room was in its own detached house and in a duplex style. Breakfast was very good and staff were very friendly indeed. ##### Sunil Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Jenny Apr 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My family and I stayed at the property for 2 nights and it was a great experience. The staff was willing to modify and accommodate my two additional guests last minute. The stag was very informative and helpful through our stay. The pool was clean as well as the property. I would definitely book my stay again. ##### Jenny Stayed 2 nights in Apr 2023 ### 8/10 Good #### Patricio Dec 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Just good Thank you could be better ##### Patricio Stayed 1 night in Dec 2023 ### 4/10 Poor #### Odalia Apr 11, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Not recommended ##### Odalia Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Daniel Dec 8, 2023 Liked: Staff & service Internet service was awful. Couldn’t watch anything on the tv or use out cellphones. ##### Daniel Stayed 1 night in Dec 2023 ### 6/10 Okay #### Luis Oct 29, 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities I understand the country has blackouts, but the hotel doesn't have a backup power generator; not even for the reception; therefore, there is no lights for the Wi-Fi. The hotel obtains the water from the water well by pump; therefore, because there is no power, there is no water for the toilets, showers, etc. The hydromassage pool water was cold. ##### Luis Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Alejandro Jul 8, 2023 Liked: Staff & service Disliked: Property conditions & facilities This hotel has nice villas and very friendly staff, but the owner(s) need to invest in the facilities. It needs a facelift. For instance, villas' Fassa are getting rotten. Villas need better ventilation to control humidity in the rooms. Bathrooms needs to be upgraded. Sinks and showers' doors are acient, they leak, and smell. ##### Alejandro Stayed 2 nights in Jul 2023 ### 4/10 Poor #### VERONICA Dec 30, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Leaking water from the toilet, I informed the front desk but no 9ne showed up to fix it. No hot water to shower, let the water run over 10 minutes, but still no hot water. The light's were not working properly. I let the receptionist know this issues while checking out, she only said we will have someone to take a look. No apologies at all. ##### VERONICA ### 2/10 Terrible #### ignacio Nov 5, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No hay agua caliente .. la piscina no funciona, y los emplearían no dan ayuda ni solución ##### ignacio Stayed 1 night in Nov 2024 ### 8/10 Good #### Fernando May 15, 2024 Liked: Cleanliness, staff & service, amenities lugar tranquilo para descansar ##### Fernando Stayed 1 night in May 2024 ### 8/10 Good #### jose Feb 13, 2024 Liked: Cleanliness, staff & service Las instalaciones estas ya muy viejas deteriorados. Deberian invertor en arreglar el lugar ##### jose Stayed 1 night in Feb 2024 ### 8/10 Good #### Naty Apr 2, 2023 Liked: Cleanliness, staff & service, amenities Los servicios que brindan son buenos! Las opciones de relax también y están incluidas… Las cabañas tienen detalles que podrían mejorarse, no esperes un lugar moderno… pero tiene todo lo que ofrecen ##### Naty Stayed 2 nights in Mar 2023 ### 8/10 Good #### Diana Feb 2, 2023 Liked: Staff & service, amenities Le falta mantenimiento ##### Diana Stayed 2 nights in Jan 2023 ### 8/10 Good #### Héctor Aug 15, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En general estuvo bien nada más deben aclarar qué hay dos tipos de habitaciones ##### Héctor Stayed 2 nights in Aug 2022 ### 8/10 Good #### Freddy Mar 15, 2022 Liked: Cleanliness, property conditions & facilities Bueno, aunque los empleados o propietarios deben ser mas empaticos. Es solo mi apreciación. Muy buena ubicación sin ruido. ##### Freddy Stayed 2 nights in Mar 2022 ### 2/10 Terrible #### Pedro Feb 28, 2022 No internet in rooms ,very poor signal ##### Pedro Stayed 2 nights in Feb 2022 ### 6/10 Okay #### Juan Dec 8, 2021 #### Ajustarse a la realidad Creo que lo que pagué no representa lo que recibí a cambio. La expectativa es mayor por las fotos presentadas. Deben mejorar las instalaciones y bajar el precio para ser realistas en lo que ofertan. Gracias ##### Juan Stayed 1 night in Dec 2021 ### 8/10 Good #### Jessica Sep 11, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fuimos con mi familia. La atenciòn fuè muy buena. Las cabañas son amplias. Solo que todo està un poco deteriorado. La ubicaciòn me pareciò excelente ##### Jessica Stayed 2 nights in Sep 2021 ## Expedia's Latest Trends ### Hotels > [Hotel el descanso del Guia](https://www.expedia.ca/Puerto-Ayora-Hotels-Hotel-El-Descanso-Del-Guia.h17525206.Hotel-Information) > > [Tokyu Stay Shinjuku](https://www.expedia.ca/Tokyo-Hotels-Tokyu-Stay-Shinjuku.h9681860.Hotel-Information) > > [Hotels near Aquarium of Quebec](https://www.expedia.ca/Aquarium-Of-Quebec-Hotels.0-l502439-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Punta Cana](https://www.expedia.ca/Punta-Cana-Hotels-All-Inclusive-Hotel.0-0-d601906-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Cabins of Mackinaw](https://www.expedia.ca/Mackinaw-City-Hotels-Cabins-Of-Mackinaw.h8376781.Hotel-Information) > > [Hotel Dos Playas Faranda Cancun](https://www.expedia.ca/Cancun-Hotels-Hotel-Dos-Playas-Faranda-Cancun.h976290.Hotel-Information) > > [Hotels in Jhamsikhel](https://www.expedia.ca/Jhamsikhel-Lalitpur-Hotels.0-n553248635976007263-0.Travel-Guide-Filter-Hotels) > > [Luxury Hotels in Kamloops](https://www.expedia.ca/Kamloops-Hotels-Luxury-Hotel.0-0-d3979-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Hampton Inn by Hilton Toronto Airport Corporate Centre](https://www.expedia.ca/Toronto-Hotels-Hampton-Inn-By-Hilton-Toronto-Airport-Corporate-Centre.h3739824.Hotel-Information) > > [Hotels in Kelowna](https://www.expedia.ca/Kelowna-Hotels.d3997.Travel-Guide-Hotels) > > [Hotels near Ernst & Young Centre](https://www.expedia.ca/Ernst-Young-Centre-Hotels.0-l553248621532865567-0.Travel-Guide-Filter-Hotels) > > [Alpine Inn](https://www.expedia.ca/Chilliwack-Hotels-Alpine-Inn.h6883208.Hotel-Information) > > [Cheap Hotels in Hawaii](https://www.expedia.ca/Destinations-In-Hawaii-Cheap-Hotels.0-0-d213-tCheapHotels.Hotel-Filter-Destinations) ### Flights > [Flights from Mississauga (YYZ) to Lahore (LHE)](https://www.expedia.ca/lp/flights/yyz/lhe/toronto-to-lahore) > > [Flights from Mississauga (YYZ) to La Macaza (YTM)](https://www.expedia.ca/lp/flights/yyz/ytm/toronto-to-mont-tremblant) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Edmonton International Airport (YEG) to Ponta Delgada (PDL)](https://www.expedia.ca/lp/flights/yeg/pdl/edmonton-to-ponta-delgada) > > [Flights from Mississauga (YYZ) to Langley (YLY)](https://www.expedia.ca/lp/flights/yyz/yly/toronto-to-langley) > > [Flights from Mississauga (YYZ) to Maastricht-Airport (MST)](https://www.expedia.ca/lp/flights/yyz/mst/toronto-to-maastricht) > > [Flights from Goffs (YHZ) to Bristol (BRS)](https://www.expedia.ca/lp/flights/yhz/brs/halifax-to-bristol) > > [Flights from Mississauga (YYZ) to Revelstoke (YRV)](https://www.expedia.ca/lp/flights/yyz/yrv/toronto-to-revelstoke) > > [Flights from Mississauga (YYZ) to Township of Woolwich (YKF)](https://www.expedia.ca/lp/flights/yyz/ykf/toronto-to-kitchener) > > [Flights from Phnom Penh (PNH) to Ho Chi Minh City (SGN)](https://www.expedia.ca/lp/flights/pnh/sgn/phnom-penh-to-ho-chi-minh-city) ### Cars ### Packages > [Hawaii Vacations](https://www.expedia.ca/Hawaii.d213.Destination-Travel-Guides)