Ratings based on 531 Verified Reviews

3.9 out of 5
81% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Jun-2018
5 out of 5
Recommended
for Everyone
by A verified traveller from New Brunswick Canada

Excellent Hotel!

Posted 9-Jun-2018
Excellent staff and easy check in! Comfortable, clean rooms! Lounge and restaurant staff excellent. Would highly recommend staying here!
Comment from Hotel Management
10-Jun-2018 by Christina Bustard, GM, Hotel Management
Dear Lori, thank you for letting me know about your stay. I will share your lovely comments with the staff! We all look forward to being of service to you again.
4 out of 5
by A verified traveller

Posted 8-Jun-2018
Comment from Hotel Management
10-Jun-2018 by Christina, Hotel Management
Dear Valued Guest, thank you for not only choosing the Holiday Inn of Bangor but for the 4 out 5 rating. We appreciate your time and patronage.
2 out of 5
by A verified traveller

Posted 29-May-2018
Room was musty smelling, bedding was stained.
Comment from Hotel Management
3-Jun-2018 by Christina, Hotel Management
Dear Valued Guest, we are sorry your stay was not as it should have been. If you could share your room number with me so that I may follow up with our housekeeping dept. that would be greatly appreciated. Thank you
5 out of 5
by A verified traveller

Posted 26-May-2018
Comment from Hotel Management
1-Jun-2018 by Christina, Hotel Management
Dear Valued Guest, thank you for the 5 out of 5! We truly appreciate that score and your patronage and look forward to being of service to you again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient

Posted 29-Apr-2018
Tub and bed better suited to smaller people. Room Heating system on first floor old school, poor. Upper level rooms have updated heating/cooling systems. Indoor pool in good shape and decent size.
Comment from Hotel Management
30-Apr-2018 by Christina, Hotel Management
Thank you for choosing to stay with us. We truly appreciate your patronage, we do have some rooms with full size beds, but also have rooms with queens and kings depending on preferences. We hope to be of service to you again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient location

Posted 25-Apr-2018
This hotel has a tiny fitness room, however you can get passes to Gold’s gym which is just right next-door! And the pool you can actually swim in it! it is large enough unlike a lot of other hotels where the pool seems to be decoration.
Comment from Hotel Management
25-Apr-2018 by Christina , Hotel Management
Dear Paumar1, so glad to hear you got to enjoy Gold's Gym next door! We offer passes to all of our guests if they do not wish to utilize our smaller onsite fitness room. We too agree our pool is just right to get a few laps in. Thank you for your loyalty and patronage.
3 out of 5
by A verified traveller

Convenient to the interstate and the airport

Posted 18-Apr-2018
The room rate was not bad but the room needed an upgrade. I had a hard time getting the temp right so the room was comfortable. Other than that, it was clean and quiet. I may stay here again if the rate fits my budget but I would have a hard time recommending this hotel to a friend.
Comment from Hotel Management
19-Apr-2018 by Christina, Hotel Management
Dear guest, thank you for choosing our hotel for your overnight needs. We appreciate you sharing where we did well and where we need improvement. We hope that we can be of service to you again, the next time you are in Bangor.
2 out of 5
by A verified traveller

Posted 21-Mar-2018 on Orbitz
Pipe clanged all night. The room smelled and the bed was uncomfortable.
Comment from Hotel Management
2-Apr-2018 by Christina Bustard, GM, Hotel Management
Dear Valued Guest, we truly apologize that everything was not as it should be. We are addressing the issues you mentioned and appreciate you making us aware of them. We hope that you will give us another opportunity to be of service to you.
4 out of 5
by A verified traveller

Family of 3 - 2018

Posted 17-Mar-2018 on Hotels
Our stay was comfortable for the most part, the bathtub is a little smaller than what we expected but that’s not to differ from coming again.. I did think that the beverages were HIGHLY priced.. I paid 8.56 for a water, apple juice, an chocolate milk. 😱 Bed were super comfortable, cold air worked wonderfully and the hot water in the shower was amazing 😎 We also really enjoyed the heated pool.. biggest we have been to yet, although, it would be cool if they installed a hot tub too?
Comment from Hotel Management
18-Mar-2018 by Christina Bustard, GM, Hotel Management
Dear Tori, thank you for your kind review, we are all so pleased to hear you enjoyed your stay, and a swim in our indoor heated pool. We do truly appreciate your patronage and loyalty and look forward to being of service to you again.