Royal Suite, 1 Bedroom
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Reviews of Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok

5 out of 5
Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok
250 Sukhumvit Road, Bangkok, Bangkok

Reviews

9.6

Exceptional

Rating 10 - Excellent. 798 out of 1000 reviews" "
Rating 8 - Good. 151 out of 1000 reviews" "
Rating 6 - Okay. 29 out of 1000 reviews" "
Rating 4 - Poor. 11 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna, Tustin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from everyone, very friendly. Rooms are spacious and clean and comfortable. The pool is great, it’s designed like a lush lagoon and very relaxing. The fitness center had everything you’d need for a good workout and the breakfast buffet was worth the money (can you believe). The concierge service was tops with very helpful and friendly service. Overall, a great hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is a 5 star. I did give the area around as 4 star but the hotel property is 5 star. I could not be more pleased with everything!
Stayed 5 nights in Feb 2024

10/10 Excellent

George Evert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the best staff and room service I have had experience with. Our 3rd time there and will definitely return.
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always great to stay here and they’ve got the best pool in town.
Stayed 4 nights in Feb 2024

10/10 Excellent

jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent facilities and outstanding service.
Stayed 4 nights in Jan 2024

10/10 Excellent

Doris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property. Easy access to the BTS, shopping and dining.
Stayed 3 nights in Feb 2024

8/10 Good

Khin Maung

Stayed 2 nights in Dec 2023

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Sallah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel but in a busy area. Not really walkable. Breakfast was over the top amazing.
Stayed 1 night in Jan 2024

10/10 Excellent

Lloyd

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful well appointed property with lots of beautiful dining options and other great features. All that said, I think the most incredible feature was the service. The staff are well trained, friendly, and extremely helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Aju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at The Sheraton Bangkok
The Sheraton hotel in Bangkok was a very good stay and we really enjoyed it. The facilities in the hotel including pool, jacuzzi, spa were all well kept and well utilised. We really enjoyed the pool and jacuzzi area and my son enjoyed the complimentary ice cream! Evening cocktails on the house were well appreciated, I enjoyed my whiskey on the rocks. Small things usually make the stay at a hotel very pleasurable and the Sheraton did exactly that. Thank you for a great stay
Stayed 4 nights in Dec 2023

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful All Around
The best service - the staff did everything they could to make us happy. My kids had such wonderful attention paid to them. Rooms were very nice and comfortable. Pool area is gorgeous. Breakfast buffet was fresh daily with tons of options. Laundry service was a nice perk.
Stayed 3 nights in Dec 2023

10/10 Excellent

Pekka, Espoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best pool in the heart of Sukhumvit
Superb! Stayed at this hotel 20 years ago and I loved it as much this time around. The pool sala deck on level three is an absolute treat - a hidden garden gem with chirping birds, greenery and a bubbling pool. The breakfast is excellent. The location is perfect - linked directly to the sky bridge at Asoke BTS station - so it’s easy to reach pretty much any destination from here. Excellent service too.
Stayed 1 night in Dec 2023

6/10 Okay

David

Liked: Staff & service
This hotel is in need of a remodel. The public areas and bedrooms are dated and a little old fashioned. My room smelt of drainage. Not all restaurants are open. The area around the hotel is a little seedy. Staff are excellent. It is close to public transportation.
Stayed 3 nights in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Sheraton Grande Sukhumvit was amazing. Everything we saw through the on-line pictures came to life the minute we walked into this grand hotel. The hotel personnel are definitely classy and elegant, but are kind, charismatic and fun too! We were in the middle of everything and it was fun to gallivant with ease through the conveniently located Sky Train and MRT station. We were a step away from shopping and eating and entertainment. Our room was beautiful, we added the luxury service to our experience and that really gave our stay a an extra touch. Unpacking was included, some laundry service, & tea anytime!!! We always felt our intimate room was magically reordered and ready for us when we returned. We definitely partook of the morning breakfast buffet -- an international experience. Everything was delicious. Every now and then an exquisite sample was taken around by the courteous waiters and waitresses. It was the perfect way to start exploring Bangkok! The front desk and bellmen were super receptive and they were able to answer all our questions and suggest wonderful options for the inquiries we presented! And everyone always had a welcoming smile!
Stayed 2 nights in Oct 2023

10/10 Excellent

Tom

Business traveller, Travelled with group
Coming back for sure!!!!
Stayed 7 nights in Nov 2023

10/10 Excellent

Yew Fei Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate service
Concierge are always polite and friendly at all times. Receptionists well mannered and smiley as always. House keeper take good care of our rooms. Breakfast staff are very friendly and alert. The spread is very good with varieties and even menu changes daily. Location and amenities are within reach. Will definitely come back if visiting Thailand in the near future.
Stayed 5 nights in Nov 2023

8/10 Good

Alquimedes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great value for the money.
Stayed 4 nights in Oct 2023

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and service
The hotel is amazing! Super comfy bed. Excellent location. Staff very friendly. Amazing breakfast! Love that hotel , highly recommended
Stayed 5 nights in Oct 2023

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service
Everything fine!!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Tsui yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with good transportation and many dining options around.
Stayed 2 nights in Oct 2023

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury
Go for the ‘luxury’ stay. The service is first class.
Stayed 2 nights in Sep 2023

10/10 Excellent

marjaneh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was extremely well managed. Every detail has been worked on. Concierge , cafe, the front desk, bell man, and all. We truly enjoyed our stay
Stayed 5 nights in Sep 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

Charlie

Stayed 3 nights in Aug 2023

10/10 Excellent

Mircea

Stayed 3 nights in May 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ka Ka

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very convenient
Stayed 3 nights in Jun 2023

10/10 Excellent

Gabriel, Vista

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was outstanding and the location was very convenient. The hotel is right next to the metro and the Sky train. The pool was amazing as well. The workers are very polite and helpful, they answered all my questions and assisted us in the best way. I only wish the hot tub was open, other than that, everything was excellent. I would love to visit again!
Stayed 2 nights in Jul 2023

10/10 Excellent

egemen

Stayed 2 nights in Jul 2023

10/10 Excellent

Rajay

Stayed 3 nights in Jun 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of special touches which made this stay better, from complimentary tea/coffee at any hour to the top notch executive breakfast.
Stayed 4 nights in Jun 2023

10/10 Excellent

Warren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is truly luxurious, the facilities, service, food and rooms are all incredible. Excellent buffet breakfast, this was a highlight and haven’t seen the same quality anywhere else! It’s a must stay hotel
Stayed 3 nights in Jun 2023

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

8/10 Good

min kyoung

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a good location very close to MRT and train station shopping mall right across Clean and comfortable rooms good breakfast
Stayed 4 nights in May 2023

10/10 Excellent

Kaye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here
I love this property and always stay here when in Bangkok. The convenience of being right on the Skytrain in the heart of the business district, as well as near friends and shopping cannot be beat. The property is old, to be sure, and has a dated feel that I happen to like. If you are looking for the brightest and shiniest new thing, this may not be for you. The small gym is perfect, and the pool area surprisingly wonderful, and a great breakfast choice! Many extras, such as two laundry items per day per person, are a great plus.
Stayed 5 nights in May 2023

10/10 Excellent

George Evert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, more than excellent food along with attentive and friendly staff. We will be back.
Stayed 3 nights in May 2023

8/10 Good

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the free cocktail offered to us (depending on the room) plus the delicious Canapés.
Stayed 4 nights in Apr 2023

10/10 Excellent

HEMENDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Great staff. Very efficient and polite. Nothing is too much trouble.
Stayed 5 nights in Apr 2023

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay Hoteel!
From the check in to the staff to my room, its was perfect! Location was a huge pls... 2mins walk to Asoke BTS, 5mins (sheltered) walk to Sukhumvit MRT, 5mins wlak to Terminal 21 mall. I can't find any fault at all. Its the must stay hotel if you are in Bangkok! My 2nd stay with Sheraron and many more to come.
Stayed 3 nights in Apr 2023

10/10 Excellent

EYAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, comprehensive services, great food. Perfect location.
Stayed 1 night in Apr 2023

10/10 Excellent

HEMENDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing hotel and we had a most fabulous stay. We have used this hotel on many occasions and love the hotel very much.
Stayed 5 nights in Mar 2023

10/10 Excellent

Lintha, snohomish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is right next to the bus and metro station. Very safe and convenient. Will stay here next time
Stayed 1 night in Mar 2023

10/10 Excellent

Wai Cheung Norman

Stayed 1 night in Feb 2023

10/10 Excellent

Mohammed Belal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and the people were really hospitable. Location was central to everything
Stayed 6 nights in Feb 2023

8/10 Good

Vanessa

Stayed 2 nights in Feb 2023