6/10 Okay
Daniel
Travelled with partner
May 26, 2023
Liked: Cleanliness, staff & service
The property was in a really good location, very convenient and a close walk to the station and emplorium shops.
However, the bathroom we were given with our room was different to what we booked. We were meant to have a tall glass shower with a rainfall, however we got one with a bath and a shower head that was chest height. We had to lay in the bath to properly shower because it was too low, especially for the average height male.
The water leaked everywhere and the shower head barely stayed up. There were small holes around the bath in the tiles to drain the water that leaked. It was a very poor quality bathroom and obviously were given an older room. We tried to talk to the service desk about our issues and that the room was different and they weren’t able to help us. The property was nice but was quite disappointed with the bathroom and shower, which was not functional. Would recommend the hotel if you want a great location and a lovely pool but Would not recommend this hotel if you like to shower after the pool, it is definitely made for people who are 5 feet tall or shorter
Daniel
Stayed 4 nights in May 2023