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Novotel Bangkok Sukhumvit 20

Photo gallery for Novotel Bangkok Sukhumvit 20

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, laptop workspace

Overview of Novotel Bangkok Sukhumvit 20

UNESCO Sustainable Travel Pledge

Novotel Bangkok Sukhumvit 20

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110

Explore the area

  • Popular LocationSoi Cowboy8 min walk
  • Popular LocationTerminal 21 Shopping Mall10 min walk
  • Popular LocationEmporium13 min walk
  • AirportBangkok (BKK-Suvarnabhumi Intl.)41 min drive

Room options

About this area

Bangkok

Novotel Bangkok Sukhumvit 20 is located in Sukhumvit, a neighborhood in Bangkok, and is in a shopping district and near a metro station. Travelers who have shopping on the agenda can visit EmQuartier and Terminal 21 Shopping Mall. Traveling with kids? Consider Siam Park City, or check out an event or a game at Rajamangala Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Soi Cowboy - 8 min walk
  • Terminal 21 Shopping Mall - 10 min walk
  • Embassy of India - 12 min walk
  • EmQuartier - 12 min walk
  • Emporium - 13 min walk

Getting around

  • Asok Railway Station - 3 min drive
  • Asoke BTS Station - 9 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 40 min drive

Restaurants

  • Galleria Milano Restaurant - 2 min walk
  • Bei Otto - 2 min walk
  • Chesa - 3 min walk
  • The Sport Corner - 3 min walk
  • Rang Mahal - 3 min walk

About this property

Novotel Bangkok Sukhumvit 20

4.5-star luxury hotel in the heart of Sukhumvit
Novotel Bangkok Sukhumvit 20 is located close to Terminal 21 Shopping Mall, and provides a roundtrip airport shuttle, a poolside bar, and a rooftop terrace. Enjoy international cuisine, a poolside location, and happy hour at the two onsite restaurants. In addition to dry cleaning/laundry services and 3 bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free area shuttle, and an area shuttle
  • Wedding services, a ballroom, and 14 meeting rooms
  • Guest reviews say great things the overall value, helpful staff, and first-rate property condition
Room features
All 244 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with bidets and free toiletries
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/closets, mini fridges, and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 800 meters

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 530 for adults and THB 265 for children
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Sky on 20
  • Pool Bar

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (6889 square feet)
  • Meeting rooms - 14

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

94% of travellers were happy with check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1530.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: THB 530 for adults and THB 265 for children (approximately)
  • Airport shuttle fee: THB 1750 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1530.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Frequently asked questions

Does Novotel Bangkok Sukhumvit 20 have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Bangkok Sukhumvit 20?

As of Sept 28, 2022, prices found for a 1-night stay for 2 adults at Novotel Bangkok Sukhumvit 20 on Oct 23, 2022 start from CA $102.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Bangkok Sukhumvit 20 pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Bangkok Sukhumvit 20?

Self parking and valet parking are free at this property.

What time is check-in at Novotel Bangkok Sukhumvit 20?

Check-in is from 2:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Novotel Bangkok Sukhumvit 20?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Does Novotel Bangkok Sukhumvit 20 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1750 per vehicle applies.

Where is Novotel Bangkok Sukhumvit 20 located?

This family-friendly Bangkok hotel is located in a shopping district, within a 15-minute walk of Terminal 21 Shopping Mall, Embassy of India, and EmQuartier. Siam Paragon Mall and Pratunam Market are also within 3 mi (5 km). Asoke BTS Station is 9 minutes by foot and Sukhumvit Station is 12 minutes.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 587 out of 999 reviews
5 - Excellent 59%
Rating 4 - Good. 338 out of 999 reviews
4 - Good 34%
Rating 3 - Okay. 53 out of 999 reviews
3 - Okay 5%
Rating 2 - Poor. 13 out of 999 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 999 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Alisdair
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setup for a family stay in Bangkok
Stayed 6 nights in Sep 2022

5/5 Excellent

BASKARAN
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff kindly approached
Stayed 3 nights in Sep 2022

5/5 Excellent

Grace
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always very helpful and kind.
Stayed 3 nights in Sep 2022

5/5 Excellent

Ahmmed
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2022

5/5 Excellent

Stephen
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
Great hotel, good room, friendly staff, breakfast good as option , pool okay, nice position easy access to airport.
Stayed 2 nights in May 2022

5/5 Excellent

Jan
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and service
Stayed here for 7 years, great service, great location, good pool, good workout area! Decent breakfast buffet for 300B , only thing that bothers me is that they allow smoking all over the restaurant patio, instead of just a certain area, I have told them to change! Will stay here again!
Stayed 2 nights in May 2022

5/5 Excellent

Stephen
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very clean and handy position. Staff efficient, breakfast good and good value.
Stayed 5 nights in May 2022

5/5 Excellent

ILAN
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grt place to repeat to.
Stayed 1 night in May 2022

5/5 Excellent

Dereck
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in May 2022

4/5 Good

Sumalee
Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Apr 2022