Save

Choose dates to view prices

Novotel Bangkok Sukhumvit 20

Photo gallery for Novotel Bangkok Sukhumvit 20

Sports facility
Exterior
Minibar, in-room safe, desk, laptop workspace
Executive lounge
Interior

Overview of Novotel Bangkok Sukhumvit 20

Novotel Bangkok Sukhumvit 20

4.5 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110

Explore the area

  • Popular LocationSoi Cowboy8 min walk
  • Popular LocationTerminal 21 Shopping Mall11 min walk
  • Popular LocationEmporium13 min walk
  • AirportBangkok (BKK-Suvarnabhumi Intl.)37 min drive

Room options

About this area

Bangkok

Novotel Bangkok Sukhumvit 20 is located in Sukhumvit, a neighborhood in Bangkok, and is in a shopping district and near a metro station. Travelers who have shopping on the agenda can visit EmQuartier and Terminal 21 Shopping Mall. Embassy of India and Siam Paragon Mall are two other places to visit that come recommended. Spend some time exploring the area's activities, including outlet shopping.
Visit our Bangkok travel guideOpens in a new window
Map

What's nearby

  • Soi Cowboy - 8 min walk
  • Terminal 21 Shopping Mall - 11 min walk
  • EmQuartier - 12 min walk
  • Embassy of India - 12 min walk
  • Emporium - 13 min walk

Getting around

  • Asok Railway Station - 3 min drive
  • Asok BTS Station - 9 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 37 min drive

Restaurants

  • Novotel Executive Sky Lounge - 1 min walk
  • Novotel Food Exchange - 1 min walk
  • ท่งหลี - 1 min walk
  • Manfarang - 8 min walk
  • Saras - 1 min walk

About this property

Novotel Bangkok Sukhumvit 20

4.5-star luxury hotel near Terminal 21 Shopping Mall
Located close to EmQuartier and Embassy of India, Novotel Bangkok Sukhumvit 20 provides a roundtrip airport shuttle, a poolside bar, and a rooftop terrace. Enjoy international cuisine, a poolside location, and happy hour at the two onsite restaurants. In addition to dry cleaning/laundry services and 3 bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free area shuttle, and an area shuttle
  • Express check-out, wedding services, and an elevator
  • Guest reviews say great things the breakfast, overall value, and helpful staff
Room features
All 244 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with bidets and free toiletries
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/closets, mini fridges, and daily housekeeping

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 800 m
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: THB 530 for adults and THB 265 for children
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Pool Bar
  • Sky on 20

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 6,889 square feet of conference space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower available in select rooms
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1530.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
  • Airport shuttle fee: THB 1750 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1530.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Frequently asked questions

Does Novotel Bangkok Sukhumvit 20 have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Bangkok Sukhumvit 20?

As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at Novotel Bangkok Sukhumvit 20 on Jun 26, 2023 start from CA $102.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Bangkok Sukhumvit 20 pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Bangkok Sukhumvit 20?

Self parking and valet parking are free at this property.

What time is check-in at Novotel Bangkok Sukhumvit 20?

Check-in is from 2:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Bangkok Sukhumvit 20?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Bangkok Sukhumvit 20 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1750 per vehicle applies.

Where is Novotel Bangkok Sukhumvit 20 located?

This family-friendly Bangkok hotel is located in a shopping district, within a 15-minute walk of Terminal 21 Shopping Mall, EmQuartier, and Embassy of India. Bumrungrad Hospital and Siam Paragon Mall are also within 3 mi (5 km). Asok BTS Station is 9 minutes by foot and Sukhumvit Station is 12 minutes.

Novotel Bangkok Sukhumvit 20 Reviews

Novotel Bangkok Sukhumvit 20 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 999 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 324 out of 999 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 54 out of 999 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 14 out of 999 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 8 out of 999 reviews" "
" "2 - Terrible 1%

9.1/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MAHER

Liked: Cleanliness, staff & service, amenities
This is my second trip to Thailand and again I booked this hotel for the second time they have amazing customer service and great housekeeping plus this hotel have best breakfast never miss the breakfast because it is amazing finally I love this hotel and if I go again to Thailand Bangkok definitely I will book this hotel.
Stayed 6 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with a great breakfast, nice pool and rooftop bar
Stayed 2 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with exceptional staff
Stayed 1 night in May 2023

8/10 Good

David E, Bentonville

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff , good breakfast buffet and quiet at night
Stayed 2 nights in Apr 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities, room comfort
Pleasant stay
Had some minor issues which were promptly and efficiently dealt with. Room was a good size and very comfortable. WiFi was quick. Enjoyed the rooftop bar. Would stay here again.
Stayed 2 nights in Feb 2023

10/10 Excellent

Mahdi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room and facilities! Very clean, really comfortable bed and delicious breakfast! Will stay here again in future.

8/10 Good

Kheng Wee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and the room was clean and the staff is very helpful.
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, safe, convenient location
This is a great location especially for this first timer. Very close to public trains and on pick up list for a number of booked excursions. Easy walk to Terminal 21 and Soi Cowboy but also not too expensive by taxi to get to other places. Hotel helped to make sure taxi prices were in check! Staff is awesome and BEYOND helpful!
Stayed 4 nights in Feb 2023

10/10 Excellent

CRISTINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Staff very friendly. Room looks modern and good size for a couple
Stayed 3 nights in Feb 2023