Located in Bangkok City Centre neighborhood, Novotel Bangkok Platinum is connected to a shopping center. Grand Palace is a notable landmark, and travelers looking to shop may want to visit Pratunam Market and Platinum Fashion Mall. Traveling with kids? Consider Siam Park City, or check out an event or a game at Rajamangala National Stadium. Spend some time exploring the area's activities, including golfing and outlet shopping. Guests appreciate the hotel's central location.
The Square โรงแรมโนโวเทลกรุงเทพแพลตตินั่ม - 1 min walk
About this property
Novotel Bangkok Platinum
4.5-star luxury hotel near Pratunam Market
Near Platinum Fashion Mall and CentralWorld Shopping Complex, Novotel Bangkok Platinum provides a poolside bar, a shopping mall on site, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage.Enjoy Thai cuisine and a poolside location at the two onsite restaurants. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, a bar, and a business center. Free in-room WiFi and a free kid's club are available to all guests.
You'll also enjoy perks such as:
An outdoor pool and a children's pool
Free self parking
Limo/town car service, buffet breakfast (surcharge), and a free shopping center shuttle
Express check-out, a front-desk safe, and an elevator
Guest reviews speak well of the central location and overall condition
Room features
All 288 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and separate dining areas.
More amenities include:
Rollaway/extra beds (surcharge) and free cribs/infant beds
Bathrooms with showers and bidets
55-inch LCD TVs with satellite channels
Separate dining areas, LED light bulbs, and refrigerators
Awards and affiliations
This property has signed the UNESCO Sustainable Travel Pledge.
Languages
Chinese (Mandarin), English, French, Russian, Thai
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and COVID-19 Guidelines (WHO)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free shopping center shuttle
Limo/town car service
Free self parking on site
Food and drink
Daily buffet breakfast available 6:00 AM–10:30 AM for a fee: THB 350 per person
2 restaurants
A bar/lounge
A poolside bar
Snack bar/deli
Restaurants on site
Platinum Lounge
THE SQUARE
View Rooftop Bar
Things to do
Children's pool
Free children's club
Gym
Outdoor pool
Sauna
Shopping mall
Steam room
TV in common areas
Yoga classes
Family friendly
Children's pool
Free children's club
Free crib
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Separate in-room dining area
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
Business center
Computer station
Conference center (2,906 square feet of space)
Meeting rooms
Outdoors
Garden
Spa
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1400.0 per day
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately THB 350 per person
Rollaway bed fee: THB 1400.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel
Frequently asked questions
Does Novotel Bangkok Platinum have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Novotel Bangkok Platinum?
As of Mar 28, 2023, prices found for a 1-night stay for 2 adults at Novotel Bangkok Platinum on Apr 18, 2023 start from CA $119.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Bangkok Platinum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Bangkok Platinum?
Self parking is free at this property.
What time is check-in at Novotel Bangkok Platinum?
Check-in is from 2:00 PM - midnight.
What time is check-out at Novotel Bangkok Platinum?
Check-out is at noon.
Where is Novotel Bangkok Platinum located?
This family-friendly Bangkok hotel is located in the business district, just steps from Platinum Fashion Mall and Pratunam Market. CentralWorld Shopping Complex and Erawan Shrine are also within 10 minutes. Ratchaprarop Station is 7 minutes by foot and Chit Lom BTS Station is 11 minutes.
Can I cancel my reservation for free at Novotel Bangkok Platinum and receive a full refund?
Yes, Novotel Bangkok Platinum offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Bangkok Platinum cancellation policy on our site for more details about any exclusions or requirements.
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Rating 10 - Excellent. 442 out of 1004 reviews" "
10 - Excellent
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" "10 - Excellent 44%
Rating 8 - Good. 400 out of 1004 reviews" "
8 - Good
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" "8 - Good 40%
Rating 6 - Okay. 100 out of 1004 reviews" "
6 - Okay
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" "6 - Okay 10%
Rating 4 - Poor. 41 out of 1004 reviews" "
4 - Poor
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" "4 - Poor 4%
Rating 2 - Terrible. 21 out of 1004 reviews" "
2 - Terrible
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" "2 - Terrible 2%
8.6/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.3/10
Eco-friendliness
Reviews
8/10 Good
Patricia
Travelled with family and small children
Mar 27, 2023
Liked: Cleanliness
Bad room service. Called to order room service for lunch quickly as kids were hungry with the situation explained to hotel staff as well. Was told that preparation time is around 15 to 20 minutes.
Called them after waiting for 30 minutes as no lunch was being delivered. They mentioned that there is a high volume and we will need to wait for another 30 minutes. Was told to make my way to the hotel restaurant instead at level 6 to be served faster.
Horrible service from the hotel dining team. When I already had specifically mentioned that my kids were hungry. If the waiting time is long please let customers know upfront instead during the first call so that we can better decide on our options.
We actually really liked the hotel. The service was excellent, the breakfast buffet outstanding and the location is reasonably convenient for shopping and public transit.
That said, the smell from the adjacent canal was so awful that we wouldn't book this hotel again. There is nothing the hotel can do about it, except to keep the doors closed, but the smell does waft up to the 9th floor pool level.
This is the best hotel to stay if u are planning to shop in platinum mall and pratunam market. Location is the best thing abt this hotel. Their breakfast buffet is also very good. Deluxe room is very worth staying in. We booked twin room plus extra bed.. but end up getting a queen bed with extra bed. We can make do with it. Hair dryer can be better. In room dining took 2 hours to reach us, which was a little disappointing as we placed our order at 9pm, the staff confirmed it will reached us at 9.30pm.. then we called at 10pm to check, no one pick up, then we called the reception for help and received a call at 10.15pm to ask if we want to order again... I was shocked.. anyway, service recovery was fast and we received our food at 10.45pm. but overall, it's a good stay this round. We enjoyed very much
I have always enjoyed staying in Novotel hotel as this is not my first experience there
However during the one week stay in the family room, my son suffered from some insect bites at night and the rash still persists even now back in singapore so we are rather disappointed this time.
Top notch hotel! Stayed with our two kids in the family room with bunk bed. Room was clean and beds very cozy. Incredible pool. Biggest breakfast buffet ever. Kind staff. Nice little open-air market right outside the hotel and plenty of malls all around. A great splurge for our last night in Bangkok.
I booked 2 nights because this was my connecting city to return home. The location is excellent because I didn't have much luggage so the 10 minute walk to the airport rail link meant I could avoid taking a taxi in nightmare traffic. Hotel is part of a complex and mall with a ton of clothing stores. McDonalds, Starbucks and Krispy Kreme for western tourists right outside the door as well as a long row of local food stalls but the food court inside the mall are better value. Not far from other big shopping malls and linked with a walkway to their BTS stations. Only odd thing about my trip is everything shuts down at midnight (subway, restaurants, etc) so post pandemic experience minus any night life felt strange... hope this isn't the new norm for this huge vibrant metropolis from the past
Kenny
Stayed 2 nights in Feb 2023
10/10 Excellent
Krizalina
Travelled with partner
Feb 23, 2023
Liked: Cleanliness, staff & service, amenities
Very convenient and easily accessible to everything especially if you want to do shopping in Platinum mall. Walking distance to Central World and Siam Paragon. Most group tours also picks up in Siam Paragon. There are massage spas too around and street food. There is a Starbucks downstair, Mcdonalds and money changers. The Park view rooms are very nice and cozy. All staffs are very friendly and prompt. I will definitely stay here again.