Suite

Reviews of Miramar Hotel Bangkok

4 out of 5
Miramar Hotel Bangkok
Mahachai Rd, Wangburapapirom,, Phanakorn, 777, Bangkok, Bangkok Province

Reviews

7.0

Good

Rating 10 - Excellent. 43 out of 309 reviews" "
Rating 8 - Good. 133 out of 309 reviews" "
Rating 6 - Okay. 85 out of 309 reviews" "
Rating 4 - Poor. 31 out of 309 reviews" "
Rating 2 - Terrible. 17 out of 309 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Doreen, Northampton

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were brilliant, kind, polite and helpful. The beds were very hard and the bathrooms need upgrading as well as the air conditioning. We upgraded to a deluxe room and found it strange that the tv was in front of the beds and not in the seating area. There were not enough plug sockets either. They also need to stop the chinese visitors from smoking in their rooms as this came through our air conditioning unit which was annoying as we don't smoke and it is supposed to be a no smoking hotel.
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and staff was so helpful and accommodating. They were waiting to assist us as soon as we arrived and were always readily available. Very eager and professional!
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
This hotel's main positive is its location if you want to visit the main tourist attractions around the Old Town. You have to add at least 10 years wear and tear to the hotel provided pictures you see here. Air condition was noisy, but oddly, it provided a constant white noise type of sound that's didn't bother our nights' sleep.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Bad experience
The location is good, near of the main touristic places but the service was bad and the smell of the room was terrible all days like a sewer. In the specification said that the hotel had early check in and when we arrived told us that I have to pay 500baht more.
Stayed 3 nights in Dec 2019

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Property conditions & facilities
The hotel is near to Chinatown and other places that i want to go.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient, right outside an MRT stop and only 15 minutes walk from the main attractions. The bed was somewhat hard and the walls paper-thin, meaning traffic from outside and conversations inside could be heard.
Stayed 4 nights in Dec 2019

8/10 Good

TseringS, Ontario, Canada

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A bit dated, our room was dark ... but we had great and friendly service from everyone. Especially the people at the door and the restaurant dinner service.
Stayed 3 nights in Dec 2019

10/10 Excellent

Jannine M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend. Hard to beat the location, only about 15 minutes walking from major attractions. The room was large, clean, and the AC was strong (which isn't something you can say in many Southeast Asia hotels). And the customer service of the employees was phenomenal. The front desk was always willing to help out (whether it was making copies of our passport, providing helpful directions, or even changing our bigger bills into smaller ones). And the restaurant was both delicious and convenient. I'd highly recommend.
Stayed 2 nights in Nov 2019

10/10 Excellent

BELAUSOV

Stayed 4 nights in Nov 2019

4/10 Poor

Marcus

Disliked: Cleanliness
The building is very old. The room is not what shows in the picture. It is a very noisy and small bathroom. Breakfast does not have many choices. One good thing is near MRT station.
Stayed 1 night in Nov 2019

8/10 Good

Wai Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience location and nice service, would definitely recommend to my friends when visiting Bangkok next time
Stayed 2 nights in Oct 2019

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel was lovely. Great staff and always helpful. Was a little far away from things.
Stayed 3 nights in Sep 2019
Response from Nuttachai on Oct 4, 2019
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
5 star staff, 3 star hotel
Staff were fabulous, helpful and welcoming. Hotel itself is distinctly just 3 star.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Good access to transportation. Nice restaurant.
Stayed 4 nights in Jul 2019

6/10 Okay

ERTW, Anchorage, AK

Travelled with family
Disliked: Amenities, property conditions & facilities
Location and its close proximity to tourist attraction spots. CON: Very out-dated hotel and badly need upgrade/re-do.
Stayed 5 nights in May 2019

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel
The photography was generous on this one. They must have staged one decent looking room, because the room we had was just dirty! The tile was dirty, the bathroom was dirty. Had it been cleaned, yes. But there was just a layer of filth on everything in this hotel. We stayed one night of a 3 night stay, and got another (cleaner) hotel. We were told there were no refunds by the hotel. Don’t stay here if you can avoid it
Stayed 3 nights in Jun 2019
Response from Nuttachai on Jul 3, 2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologise that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Looking forward to see you again in the near future.

8/10 Good

Marvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel/ service is ok. Im frustrated with the fact that on your site Hotels.com it says 24 hours check in when its not. That is misleading. Miramar's Hotel website says its 2pm. They did assist us in checking in at 8am but they charged us extra for that. We even have to pay for the breakfast.
Stayed 3 nights in Jun 2019

4/10 Poor

Kean

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Below expectation, some of the staff not so friendly, get confused by the location.
Stayed 3 nights in Jun 2019

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Very good staff and good room Good area no noise area in room all facility have
Stayed 3 nights in Apr 2019

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness
This Property is in the Heart of everything you would Love to See in Bangkok, everything is walking distance, it is premium location, I got pick up by my Executive Tour Company Travelplus2tours, and dropped off at this Property, check in quick, We got room 520 and the surprise was a Bedbug on the Bed, it was disgusting, then we were move to 420 with better results, but we were not able to sleep the right way. Air conditioning was not working properly, waking up in the middle of the night calling the mechanic to fix it.
Stayed 2 nights in Apr 2019
Response from Miramar Hotel Management Team on May 3, 2019
Dear Guest We are so sorry for messing up what could be our only opportunity to serve you. Your disappointment in us is completely justified. We will fix this problem immediately and will not consider the case closed. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Nuttachai on Apr 2, 2019
Thank you sir. We hope to accommodate you again in the future

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly and spoke very good English. We felt our stay was very good value for money and the hotel was lovely. Within walking distance of Grand Palace, Wat Pho etc. which saved money on taxi’s! Not too far from various markets e.g. Kao San Road
Stayed 2 nights in Mar 2019
Response from Nuttachai on Apr 2, 2019
Thank you sir. We hope to accommodate you again in the future

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Mar 2019

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. 20 min walk from main spots!
Staff were fantastic, informative and helpful. The location isn’t a good 20 min walk from the main spots, in the heat it can be tricky. Can’t complain about anything else. Be careful with the tuk tuk drivers in the centre, sounds like they are offering you a good deal but take you round agencies and random places!
Stayed 2 nights in Mar 2019

10/10 Excellent

Jeff, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent AC, and a number of very useful bus routes connecting to the MRT and BTS. Of course, when the Sam Yot MRT station across the street is finished, many commuters may give up their old buses.
Stayed 8 nights in Feb 2019

10/10 Excellent

CGuevaraYoder, Portland, OR USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miramar was a beautiful respite at the end of our 2-week trip to Thailand. We spent the last day enjoying the amenities, including comfy beds, shower and bath tub, very friendly and helpful staff, and an overall feeling of comfort and class.
Stayed 1 night in Feb 2019
Response from Nuttachai on Mar 12, 2019
Thank you sir. We hope to accommodate you again in the future

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
We are seasoned travelers so take it from us when I say this was disappointing. First of all the staff was horrible and unwilling to help when needed. The bed was so hard the only good night sleep was when having a few drinks I mean this was the worst hotel bed we have ever slept on. The room was not the same at the pictures on line. The one good thing was the location is close to many favourite places in Bangkok. Over all I would not recommend this hotel. But then u do get what u pay for.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The staff were were friendly and supportive. It has a 24 hour cafe and you need not go out for your meals. Provided 5% to 10% discount for bill at cafe. Easy to get taxi from the location.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures online make this hotel look more modern and higher class than it actually is. Despite this, our stay at this hotel was still a pleasant one. Although not walking distance to many attractions, we were still a short cab or tuk tuk ride away from everything. The staff were friendly and helpful. My only complaint would be that the buffet breakfast is very pricy. We opted to order off the menu instead.
Stayed 3 nights in Feb 2019

8/10 Good

Tabish

Can't say the rooms were clean, even though they appeared clean but i did notice a cockroach behind furniture, so I'd be very cautious about that. Water provided by hotel tasted weird, luckily 5 minutes walk had a 7-eleven so i bought some water. Iron wasn't available for free, you'd have to pay for ironing service and some things like that. Other than that for price it was good.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

4/10 Poor

Heng seng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor service and Chit customers.
On line statement 4star but no like 4star hotel.. On line statement got breakfast included but no breakfast. On line statements got Sutter bus but no this service... Supper bad we feel Chit by your.
Stayed 3 nights in Dec 2018

6/10 Okay

Isha, Toronto, Canada

Travelled with family
Liked: Staff & service
The property could use an update, it's a bit dated looking. The location was quite convenient and had a number of shops/restaurants in walking distance. Everything else could be reach by Taxi.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a great convenient location, close to all the main sights to see in Bangkok. Hotel staff was very friendly and helpful upon arrival, helping carry our bags to the hotel and offering us welcome drinks. The room itself was very clean and comfortable, we only wish they offered free coffee in the room in the morning. Other than that, this hotel was excellent and budget friendly!
Stayed 2 nights in Nov 2018

8/10 Good

M E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

4/10 Poor

Melissa, Denver

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel had been updated, but it had a pretty bad smell throughout the property. It wasn’t the cleanest. Luckily we only stayed here one night so it was a huge deal. There were also very few outlets in the room.
Stayed 1 night in Nov 2018

6/10 Okay

Brian, Singapore

Disliked: Property conditions & facilities, room comfort
Location wise is not bad, room will be slightly noisy as it's close to the junction. As for breakfast not much variety to chose.
Stayed 3 nights in Nov 2018

6/10 Okay

Julie, usa

Disliked: Staff & service, property conditions & facilities, room comfort
for 17 bucks use dollars it is what it is. the staff isn't very helpful and the rooms are super hot and noise and beds are hard as rocks.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & lovely customer service but I not really happy cox I booking city view room but they give me different room....
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel with big rooms and friendly staff
Stayed 1 night in Nov 2018