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Our room was 28 degrees when we arrived so we immediately turned on the AC. It wasn’t cooling so we called the front desk. A maintenance man arrived very quickly and punched a few buttons and the air started to cool off. He said because of the high temperature, it would take a while for it to cool the room. We went to sleep and I awoke at 2 am to a room that now has a temperature of 24 degrees. That’s the coolest it got, even though the temperature was set to 19 degrees. It was too late to call anyone as I didn’t want to wake my wife and I slept on top of the blankets. We were disappointed.
Kevin
Stayed 1 night in Apr 2024
Response from E-Marketing Team on Apr 25, 2024
Dear Mr. Hart,We received your comment and thank you to let us know to improve our service. We want to sincerely apologize for this.We always strive to provide the best service as well as good condition room to our guests. Please be rest assured that the necessary corrective improvements will be initiated to avoid such incidents in the future.We do strive to ensure that we meet our customer expectations in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all our customers. We truly appreciate your valued comments.Yours sincerely,
Great service, clean room and close to the airport.
Sayphinh
Stayed 1 night in Feb 2024
Response from Admin on Feb 28, 2024
Miracle Grand Convention Hotel would like to thank you very much for the honor of coming to use our rooms. Throughout the rest of the hotel, we would like to thank you very much for your comments on improvements and good ratings to encourage the staff and the hotel. And we hope to welcome and serve you again in the future.
A very high value to cost hotel. Worth every single penny spend here. Will come here again. Thanks for the hospitality.
Kee Heng
Stayed 3 nights in Oct 2022
4/10 Poor
Kimberly
Travelled with family
Sep 24, 2022
Liked: Cleanliness
The staff was rude and not very helpful. At check in they barely spoke and it wasnt because a language barrier. The Japanese restaurant upstairs was not good and over priced. Overall very disappointed in the service.
Convenient to Don Mueang Airport, about 3 Kms away. An easy taxi ride and close to the Red Line station at Lak Si. Try the Chinese Restaurant on the First Floor.
David
Stayed 1 night in Aug 2022
Response from Admin on Aug 7, 2022
Thank you for staying with us. We appreciated your feedback.
Food was great(buffett)
Very clean
Stuff very kind.
Close to train o bus.
John
Stayed 3 nights in Jun 2022
Response from Admin on Jul 12, 2022
Thank you for staying with us. We appreciated your feedback!
8/10 Good
Verified traveller
Travelled with family
Jan 12, 2022
Liked: Cleanliness, staff & service
Good location and very close to the bus terminal. Surrounding was fair but the price was right !! The guesthouse staffs were very helpful.
Verified traveller
Stayed 1 night in Jan 2022
Response from Admin on Jan 13, 2022
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Very clean, big room, great showers. Only two English TV channels. Pillows soft, bed rock hard. Good restaurant food, reasonably priced. Nothing around but stayed to be close to Chulabhorn Hospital.
Miracle hotel was a last minute option. I booked a different hotel for the next day and not for the day I arrived to Bangkok. It was $42.06 dollars total with taxes included. The taxi ride from suvarnabhumi airport was 475 tbh with tolls. They have a very nice lobby and i checked in at 1 am that morning. The bed was clean and the bathroom had a decent view of the city. It was a Big king size room. I did see some bugs in the bathroom and I had to let the water Run because it was coming out dirty at the beginning. The costumer service of the hotel was the best. I checked out at 12 pm and I came back for my bags at 6 pm meanwhile I went to the city for sightseeing. I used the lobby’s bathroom to change and they offered me an airport shuttle for free that same night to go to the do mueang airport. WiFi was free and it work perfectly. The bar’s food at the lobby was really good. It cost me and my friend approx 500tbh for 2 meals
i am very sad because they don’t give room at this hotel. I am wrong because I book hotel so far from Airport, so I want to change another hotel. Finally I could change it to me because it is same owner. I am very happy. But they told lie, they did not change to me. I must book another hotel. I think I am not lucky because they could help me but they cheat me. They made me hurt. It is not good for this travel.
Room rate is ok for a higher end hotel but food is overpriced. Location for DM airport is good. Pool is good. The rooms need an overhaul. Peeling wallpaper, dirty fixtures and cochroaches need to be fixed. Bed sheets are old and worn with holes. Restaurant breakfast buffet at 520B is overpriced for the value. There's a good selection of food but what should be hot food under heat I found to be cold so a bit disappointing. Ask egg chef to heat everything in their pan.
The service was good. The staffs were all nice and helpful. However, the hotel is old and run down. My room was stink!!!
I had to change the room. The new room was better but still can smell the old carpet. Also in my parents’ room, we found 2 cockroaches!! Omg that was disgusting! Again they changed the room for us. I would not go there again.
Best Hotel for the money in Bangkok if you need to be on the north side near government offices or the Night Market. Workout Room and Pool are really good!
Decor was tired and I safe in room. Needs updating. Staff friendly and accomodating. However we asked for 2 large taxis to be ordered for 5 people with cases and they failed to do this, which made us late leaving for airport. Didn't seem worried or apologetic about this.