Reception

Reviews of Brighton Hotel

4 out of 5
Brighton Hotel
222 Sanpawut Road, Bang Na, Bangkok, Bangkok

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 106 reviews" "
Rating 8 - Good. 46 out of 106 reviews" "
Rating 6 - Okay. 23 out of 106 reviews" "
Rating 4 - Poor. 8 out of 106 reviews" "
Rating 2 - Terrible. 3 out of 106 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

james

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Njal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
I liked this place, but the placement of aircondition directly towards the bed was not optimal. In the end I ended up turning it off, instead of having the aircon blow directly in my face as I started get a sore throat.
Stayed 1 night in Feb 2020

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2019

8/10 Good

Mardianto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay for Exhibition
good
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness
It's okay but Chinese are super noisy sometimes. The air conditioning is a bit loud. But the room is okay. Quite convenience because it closes to the 7-11.
Stayed 6 nights in Apr 2019

4/10 Poor

Natalia

Liked: Cleanliness
Disliked: Staff & service
Unpleasant
Our stay at Brighton hotel was far from being enjoyable. The hotel charged an exaggerated cost for a shuttle from the airport and to the airport (which was lowered after some negotiation, causing an unpleasant and shady feeling in itself). The made a mistake and called the suttle at 4 am instead of 4 pm as requested and woke us up at 4 am beacause of that. The staff was rude and unhelpful and made us feel mocked and laughed at. The shower in the room overflowed and created a swamp in the room. The hotel was realy in the middle if nowhere and the closest mall was 40 minutes away and due to our experience with the pricing, we didn’t want to take a taxi from the hotel. The room itself was fine.
Stayed 1 night in Feb 2019

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great choice
The hotel is 5 minutes walk from Bang Na station, so access into the centre is easy. Access to and from the airport is also easy. The breakfast is excellent with a great range of foods. However, the best part is the friendly and very helpful staff.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
The fridge is not cold, I think is damage. Aircon is not cold as well.
Stayed 3 nights in Jan 2019

8/10 Good

chawinie

Liked: Staff & service, room comfort
Ok for the price
The location is close to the bkk airport and the paid shuttle service is very helpful. The staff was friendly and helpful. There is not much to do in the area in terms of activities and the trains station is pretty far; plan on taking a cab. The room was nice but the bathroom could use a refreshing.
Stayed 2 nights in Jan 2019

8/10 Good

P, Sydney Australia

Liked: Cleanliness, room comfort
It’s considered close to bitec where you can just walk via skywalk to get their. However there is always a lot of cars and dust. It’s close to quite a few convenience store across the road. The aircon worked perfect in the hot humid weather. The room is quite spacious, floors seemed clean. However facilities are quite old and does not look as the photos provided. Well not my room anyways. They only offer half a roll of toilet paper and no spare ones.
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2018

10/10 Excellent

Maria, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location.
Friendly stuff, good restaurant abd room service.
Stayed 4 nights in Jul 2018

6/10 Okay

joong vovos corporation

Disliked: Cleanliness, property conditions & facilities
Strange Smell in reception.
Stayed 1 night in Jun 2018

6/10 Okay

Kim

Liked: Cleanliness, staff & service
AC didn't work propably (way too hot and moist in the room), never told singe we had to much to do and all things laying around when not there.
Stayed 2 nights in Dec 2017

8/10 Good

Jack Paitai

Liked: Cleanliness, staff & service, room comfort
room is clean, just the traffic noise from outside
It is above the average in general, staffs are friendly, the room is very clean. Unfortunately, the isolation from noise isn't very well, you can hear the traffic, the echo from the swimming pool on the 3rd floor...etc. oh, the wifi signal is terrible even after rebooted.
Stayed 4 nights in Nov 2017
Thank you for your visit and all of your comments will help us to improve our services.

10/10 Excellent

Vinod, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to BITEC.
Very cordial staff. Very near to BITEC, where I had come for an exhibition.
Stayed 7 nights in Oct 2017
Response from Deer on Nov 17, 2017
We are very appreciate for your visit and always wish to be served you again.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to BITEC
great location; being near BITEC exhibition hall (10 mins walk). Condition of gym equipment needs to be improved though...
Stayed 3 nights in Oct 2017
We are very appreciate for your visit and all of your advice will help is to improve our service.

6/10 Okay

vivian

Liked: Staff & service
ok
overall ok
Stayed 1 night in Jun 2017

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, facility and staff. Would like to have outgoing phone service from rooms and also business center(computer ) to use.

6/10 Okay

Shannon, Australia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
You get what you pay for
If you like cockroaches then this place is amazing!! if your like me and they gross you out this place is not for you. It may get sprayed or fumigated anytime soon. I could walk to BITEC which is very close. The facilities were fine, the staff were fine. the room was ok - certainly was big and spacious and really you cant go wrong with the price. The main reason you are looking at this place is location to BITEC and the price right? All i can say is you get what you pay for and take your own cockroach spray otherwise is cheap and cheerful.

8/10 Good

Kelvintyk, Singapore

Liked: Cleanliness
Reasonable well and near to BITEC. And this is mine 2nd time there.

10/10 Excellent

Huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kenny, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel for its price! Comfortable stay. If you have an event in bitec, it is very close. Shops are about 100m away tho

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel
The room space is great. I like it very much.

6/10 Okay

Verified traveller

It was okay but wasn't the best.
1. It was affordable but location wise it wasn't the best due to it being far from the city center and other attractions. 2. The wifi wasn't working properly and wasn't strong enough. 3. Front desk wasn't sure on how to make attraction reservations (We asked for assistance to book online tickets for a ladyboy show and the front desk agent said she didn't know how to.) 4. When we first arrived, amenities such as (toothpaste and slippers were lacking). 5. The bed sheets weren't changed every day but rather the beds were just made.

6/10 Okay

lou

Liked: Cleanliness
Business trip
Staff very friendly, room clean, breakfast was simple, not to far from sky train.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
Great staff. Great staff. Great staff. Great staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Comfort Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The room was big, Good location near bitec. Excellent value for the price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend!
It was really a great one! Although we stayed there for a week, we never came cross any difficult experience at all. Very easy access to and from airport due to the location and friendly staff, many local flovour near hotel which is enjoyable!

6/10 Okay

kah hoe

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Junliang

Overall stay is good . But the room is not sound proof . Outside is very noisy in the morning time

8/10 Good

Morvan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Mr Kittipong
Had food poisoning after consuming the Tom Yum Kung order from room service. Been vomit and running to the toilet several time till cant tae it and went to the hospital. The hotel reception was kind enough to drive me there and waited an hour for me to be discharge. However I was asked to be admitted. The driver was so kind to leave me his number and asked me to call him once I can be discharge so he could pick me up although I make my way back on my own. Mr Kittipong - Thank you very much for your kind act

10/10 Excellent

Karan , Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and New Hotel
Good Experience. Room size was good. Clean and tidy. Food quality was also nice/

6/10 Okay

JS, Malaysia

Quite new hotel
The hotel is quite new but a bit too far to walk to BTS. Not recommended for those who are looking for convenient transportation. However, if those who are looking for quiet stay, may consider here.

6/10 Okay

benny, malaysia

Disliked: Cleanliness, property conditions & facilities
Wifi always hard to connected.
Two month per time will visit bangkok again. Need find more cheaper and comfortable hotel stay.

4/10 Poor

Michael, Australia - NSW - Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Shabby; Value: nt the room i paid for; Service: Below average; Cleanliness: Filthy, Smelly, Grubby; dodgy place, not worth the money

10/10 Excellent

SEUNG TAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

4/10 Poor

GEONWOO

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
공사중이었어서 그런지 배관에 문제가 발생했어서 녹물이 나왓어요
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Overall this hotel is good, easy to get around, near Bts Bang Na, very nice staff, but the last 2 days I experienced that the hot water was not hot when showering. The hotel picture showed that there would be a microwave but there was not in my room
Stayed 5 nights in Sep 2023

4/10 Poor

Yuki

Stayed 3 nights in Sep 2023

2/10 Terrible

Anita chingyi

Stayed 12 nights in Jun 2023

8/10 Good

EMILIA VICTORIA

Business traveller
Liked: Cleanliness, staff & service
The hotel is within 15-minutes walking distance from BITEC. The room has no noise-proof installations, so all the noises from the highway and from the hotel halls came into the room, making it impossible to properly rest at night. Moreover, there were some areaa of the room and its bathroom that were not properly cleaned.
Stayed 1 night in Jun 2023

8/10 Good

toshio

Liked: Staff & service
Stayed 1 night in Jun 2023

6/10 Okay

YING JU

Stayed 5 nights in Apr 2023

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
宿泊した部屋は朝日も夕日も見ることができたので!良かったです
Stayed 1 night in Jan 2020