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Reviews of The Euro Grande Hotel

3 out of 5
The Euro Grande Hotel
249 Sukhumvit Soi 31, Klongton-Nua, Wattana, Bangkok, Bangkok

Reviews

6.2
Rating 10 - Excellent. 15 out of 157 reviews" "
Rating 8 - Good. 41 out of 157 reviews" "
Rating 6 - Okay. 61 out of 157 reviews" "
Rating 4 - Poor. 24 out of 157 reviews" "
Rating 2 - Terrible. 16 out of 157 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Vlado

Liked: Cleanliness, staff & service, room comfort
Good stay, wouldn't mind to come back again
The pictures are a bit deceiving. My room much older then represented on picture, or I was in a wrong room :) Anyhow, it was a bit smelly when I first arrived looks like no one was in that room for some time, but after few days after I used the room air in the room got better. Room is spacious and has everything you basically need. I would prefer shower over bathtub, but bathroom overall is good. Breakfast is good as well, egg any style, toast, ham, fruite, salad, coffee, tea, cereals... Location is a bit far from main Sukhumvit road but they have tuk-tuk service that drives every hour to closest BTS. You need to ask on reception. Or 5 min walk. I got good price because I book 2 months upfront, not sure I would pay regular price
Stayed 7 nights in Feb 2018

8/10 Good

vineet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near ASOK BTS
the hotel is located easy near to BTS asok. just one suggestion the washroom is not equipped with a slab to keep toiletries
Stayed 2 nights in Jan 2018

6/10 Okay

RC, Kuala Lumpur

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unfriendly staff, budget stay
In rush for morning flight yet being hold back by the reception for 20 minutes as she accused us for a missing glass from the room. Why on the earth we would want to take a glass? I didn't even bothered using the kettle provided. After throwing off my temper she finally let us leave without having to pay for the "missing glass", it was there after all. Hotel is a distance from BTS station (15 minutes walk) and amenities were very basic. Towel, shampoo and hair dryer are given, no toothbrush. Floor towel was not given on one day but didn't mind that. Room is clean but the lighting is quite poor (only 2 bed side lights and entrance light which is dim yellow). Thank god there's window and balcony to give some light during day time. Overall it was a budget stay since we spent most of the time outside so don't give high expectations.
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveller

It was just.... okay
Don’t show up early because check in isn’t until 2pm and they will leave you sitting in the lobby for hours and hours. We sat for 6. Without even the offer of water or coffee. While the hotel itself is a great location, the staffs lack of smiles or attempt at comfort brought this review down. The only room available after a 6 hour wait was a smoking room. It truly stunk. But it was whatever, for NYE in Bangkok it sufficed.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend: visited from New Jersey
Staff was extremely accommodating and answered all my questions about the area. Doorman offered tuk tuk rides to help me get around locally. This hotel is a few blocks walking distance from all the action and in a quieter location. Would strongly recommend.
Stayed 3 nights in Dec 2017

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good
The general manager Sid made us feel very welcome from the moment we stepped inside the lobby. He went out of his way to make the check in process as smooth and quick as possible. We have become friends and he offered many tips to make our trip enjoyable. Thank you!!
Stayed 2 nights in Nov 2017

8/10 Good

Victoria

Liked: Staff & service
Stayed 3 nights in Oct 2017

4/10 Poor

Michael

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Disappointing
Old hotel advertising great discounts however is only worth about 1000 to 1200 baht per night. Spacious room. Shower not effective. Had no bathmat, so used hand towel, asked for a bathmat, hotel effectively refused saying to use the hand towel Breakfast value was fair. Overall disappointing experience.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

OK, could give you good value if only....
OK, overall my 3-day stay went fine and, for what I paid, it was actually good value. I believe hotel can be improved a great deal simply by: (1) cleaning the filters of the air-conditioners (and giving some much needed basic maintenance; this would trigger enormous electricity saving); (2) adding decent coffee for breakfast (instant coffee is not adequate) and really what a coffee machine cost?? (3) add more male staff as they are far more friendlier (and far more approachable) than their gloomy looking female counterpart; (4) install more 'black-out' curtains than the existing (rather flimsy) ones.
Stayed 1 night in Aug 2017

6/10 Okay

leon, perth australia

Liked: Staff & service
Disliked: Property conditions & facilities
Room was a good size. The maintenance was not the best. Airconditioning would freeze up and stop being cool. Bathroom sink tap leaking water when turned on. Had tried to refurnish sink, bath and bath by painting over original color. But paint had started to peel on bath and especially the toilet. The door handle came of in hand when closing door. I reported these problems to staff and they did rectify some. However these should have been fixed before occupancy.
Stayed 1 night in Jul 2017

8/10 Good

Louis

Liked: Cleanliness, staff & service
Too bad so loud
This hotel has many Indian guests. One Indian man told me at breakfast that Indians talk loud - as one person was yelling into his cellphone. I like this hotel, but this visit was marred by very loud Indian conversations at all hours of the night. In one instance I knocked on the adjoining wall at 2 am, and they knocked back and still continued the loud talking. I called the front desk to complain, but there was no answer. Every night for 5 nights, there was loud talking in other areas on our floor - well past midnight - sometimes 2 or 4 am. The toilet was like in a public restroom - you need to hold it down for a long time and hope that it eventually flushes completely. It is not easy and does not always flush completely. Nice room except for the toilet. The tuk tuk is convenient and the driver Wut is a great asset to the hotel - it is always a pleasure to see him and he knows customer service very well.
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff, smelly rooms, broken air con
The swimming pool was out of service: I stayed here for 5 days and everyday the staff said the pool will open tomorrow, never did. The staff are unapologetic. The rooms are old and smelly, even the non smoking rooms smell. The air conditioner would often brake down, and stop working. The photos are deceiving, the building is old and the lady that works during the day is especially rude. Also the free Tuk tuk service is not really free because the driver expects a tip.
Stayed 5 nights in Jun 2017

6/10 Okay

Ryan, Manila, Philippine

Disliked: Cleanliness
Hotel with Complementary Tuk-Tuk
This hotel overall is ok, just the bathroom need to flush several time. Even the room is old, but still nice to stay What i dislike the most is when they said complimentary service is provided, they only dropped me someone near the BTS but not right in front there, I am not demanding as i was carrying many luggage that time and need to cross 2 roads only can reach there, imagine 1 person and with so many hand carry items to cross the roads.
Stayed 1 night in Jun 2017

6/10 Okay

eric

Disliked: Staff & service, property conditions & facilities, room comfort
Bad Service at Euro grande sukumvit 31 bkk
usually love to stay there nice bell boy and front office and one lady for cleaning near sukhumvit so overall is nice experience and cheap but the service is bad very bad alarm clock no one phone to weak you up order fresh ice basket is a no with no explanation no number in the room for all service room service etc etc so have to go down or phone the hotel no one can take your order in kitchen no English speaking food is terrible just a simple pad Thai and spring roll cannot even be done properly very disappointing specially when this are Thai dishes and not really complicated this hotel is at really a good place maybe is time for HR do its job and start training the staff and change the chef or start training him/her how to do a simple pad Thai and spring roll they do very good one frozen at Makro As myself it will be nice to be compensated for all as i am a good clients
Stayed 3 nights in Apr 2017

6/10 Okay

Laurentiu

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jun 2017

2/10 Terrible

mike, san francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedbugs and Ants
BEDBUGS, I am just warning, you are gonna see so many ants all over the room, this hotel doesn't deserve any of stars.
Stayed 2 nights in May 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The place is approx 300 meters from Main Street. Distance to Asoka BTs is near to 1km of walk.

4/10 Poor

Chanakan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

William, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
This was my second time here. They are updating the hotel and it is getting much better. A little off the beaten track but I like walking and one of the best Thai food places in Bangkok is within 100 yards. It is constantly packed for dinner. Nice hotel and good staff. Easy walk to MRT. Good place

2/10 Terrible

Simon, SEE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Room was untidy and not so clean.
I am really regret to stay at euro grade hotel. Stuff was kind. But room wasn't great. they are still renovating at lower floor of the hotel too. Here is some example of things really got me: Some walls was half painted in my room. I had jug but no mug cups or anything to serve with hot water. Shower drain was blocked.Plus my room smelled like sewage. Shower curtain had bloody stain. Foot towel was old and grabby. No hand towels!! There was no flat sheet between my blanket and bed sheets. Breakfast service was fairly poor. It is convenient to eat there but it may not worse the service with the price. Lastly, 2 bottle of water is not enough. 3-4 bottle of complimentary water is reasonable.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very spacious and comfortable
Location no the best however a free tuk tuk is available in daylight hours. Room was very spacious, comfortable and modern. I was charged 100 baht for an accidental broken cup worth about 2 baht but other than that quite pleasant stay.

4/10 Poor

stephen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible bathrooms, pool is inside
For the money it is not good. Much less expensive for better accommodations.

6/10 Okay

angelwitch, japan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Need more Hotel QA inspections
All staffs are amazing friendly and helpful have nothing to doubt but on the other side the hotel itself need more dusting and air change. Room smells mold and can't sleep because of the dust on the sheets (u can feel when laying). Thanks for hospitality of staffs.

10/10 Excellent

tss, THA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good budget.
Hotel located is convenient location and not far from sky train, easy access to public transportation and friendly staff. If you aren't demanding full service but want a simple place, comfort room and good location this hotel would be a worth choice compared to offer rates.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
It's a good spot for a quick stay for a few days. Hassle-free when your returning to your room.

4/10 Poor

ak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over priced
The room was dirty, bathroom and bedroom walls were moldy and it seemed as if the floors weren't even swept. The breakfast was basic not worth the money there are many lovey restaurants in the area. The only positive note is the location which has many other hotels to stay in. We left a day early.

8/10 Good

william, Ottawa

Liked: Cleanliness, staff & service, room comfort
Lovely hotel good area
Fantastic staff really friendly wonderful service, it seems it was in the middle of being upgraded while I was there building work etc, when finished it will be really great. Swimming pool is nice. Lovely rooms.

8/10 Good

Verified traveller

Liked: Cleanliness
Convenient and well priced.
Basic hotel, really nice people working in the breakfast restaurant.Room was ok a bit rough around the edges but good for the price.AC was a bit problematic .The swimming pool was most welcome and a big plus for the cost.Free tuktuk to the main road or nearest BTS station so overall good fro the money ,if you want 4 or 5 star pay more and go elsewhere.

4/10 Poor

Verified traveller

Disliked: Staff & service
Broken tiles in the floor of #904 When brought to there notice refused to change the room in same category .

8/10 Good

almond, huahin

Liked: Staff & service, property conditions & facilities
orinary modern hotel in sukhumvit
modern decoration but not new, hotyel staff was friendly. parking space was so limitted. there are van transfer in schedule to BTS but not pick up back to hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Amazing night view from room inside . Hotel staff are closely communicating

4/10 Poor

neil, melbourne, australia

Disliked: Staff & service, property conditions & facilities, room comfort
air conditioner broken first night
35 degrees on arrival, no air con, was repaired next day, when it rained the water ran down the walls and came out of light switch, scary. could not sleep because of dripping all night. bed hard as a rock.

6/10 Okay

Boris

Liked: Staff & service
Corner room noisy by houskeeping staff

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Ordinary level
Not so far from station and close to soi 33 area. Room is clean, but equipped shower soap smells bad.

6/10 Okay

Verified traveller

Liked: Cleanliness

8/10 Good

Enid

Liked: Cleanliness, staff & service, room comfort
Its good.
It was good for the price. The room was really big and spacious, Some of the floors were under construction that was weird, but it didn't bother. Good hotel, good price.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice hotel to access station
Good view to see central of Bangkok city. Not so noisy night.

2/10 Terrible

Cosimo Motolese, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had my phone stolen from bell service here
I am totally disgusted as i left my suitcase at the Bell Service the day i checked out and they have stolen my mobile phone, leaving me the sim card and the memory card right where my phone was i my suitcases I COULD NOT BELIEVE MY EYES. Too late to take legal action as i was at the airport already. Bad Karma to the thief at the Bell Service.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
clean, but shower hasn't work. had to use no hot shower .

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
bad facilities and customers
wifi connection is free, but couldn't connect. toilet was stuffed. many Indian customers were so noisy midnight with kept door opened.

6/10 Okay

Damon

Liked: Staff & service
I've stayed here on many occasions. Mainly out of familiarity but also because of the welcoming staff who are always willing to make your stay more pleasant. The hotel is located a ways up the street but there are many restaurants and a quaint salon nearby. Emporium and the BTS is also a 10 minute walk away. Along the walk are an assortment of restaurants and bars supplying food for all tastes. All in all the hotel is descent, in need of some upkeep, but still a good stay.

2/10 Terrible

Carolina, Brazil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible! And expensive!!
The room is old, noisy and the shower is cold! Breakfast is horrible! The hotel is fair from everything, we had to walk around 3km or take a tuk tuk to go everywhere! The boutique in their name is fake, nothing to do with boutique hotel at all!! And it is expensive for Asia:We paid 60U$ Per night !!!

10/10 Excellent

JU SU, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
It was very good hotel. The staff was very nice. First they let us to check in very early. The breakfast was wonderful, it was buffet, foods were delicious. However the location of the hotel was a little bit far from the touristic places so everytime we had to take a taxi or a Tuk Tuk to go around.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
No frills hotel
Booked this last minute as had a two day appointment wasn't expecting much didn't get much either. The room stank of cigerettes smoke $ the buffet breakfast was pathetic also noisy air con by the window. Much better hotels for the money if you book in advance or go to a different area of Bangkok.

8/10 Good

bing, b

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice of all staff
Very great to stay there. Will have the chance to go . I will stay there . Nearby have 7-11. Haha.

8/10 Good

Ana margarita, Sri racha Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
I had a great stay here.no hassle in booking a room. With free breakfast and pool and a friendly receptionist Annie from the Philippines...

6/10 Okay

Ranjit, London

Disliked: Cleanliness, property conditions & facilities
Big hotel, big rooms, could do with refurbishing”
Stayed 28-Dec-2014 for 1 night in Deluxe-Chic room 1103 (11th floor). Checked out before breakfast so cannot comment on breakfast. Hotel located half way up soi-31 (road-31). Hotel previously called Euro Grande Hotel. Has 2 tired and very slow lifts. The sink in the bathroom was badly stained/tarnished. There was a smell of restaurant-food in the bathroom, probably coming from the vents. Problems logging onto the free wi-fi at 17;15pm. The receptionist was very helpful but unable to solve the problem, went back 2-times. Told to wait for the 'specialist to arrive that evening' who would call us. They didn't call us, went down at 21:00 and the specialist, (the night receptionist, a young chap from India) said we were given old user-ids and passwords. New ones worked instantly with the wi-fi (4-hours it took to sort it !). Suitable for overnight stay

8/10 Good

Stephen, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little OLD, but much better than I expected.
The room and hotel is very nice. Food could be better, and I did not expect to have to pay such a high deposit (2000 Baht). Most places only charge 500.