Déjeuner, dîner et souper servis sur place; cuisine internationale
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Avani+ Riverside Bangkok Hotel – Avis

5 out of 5
Avani+ Riverside Bangkok Hotel
257 Charoennakorn Road, Thonburi, Bangkok

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 743 avis sur 1003." "
Note de 8 – Bien, d’après 189 avis sur 1003." "
Note de 6 – Acceptable, d’après 43 avis sur 1003." "
Note de 4 – Médiocre, d’après 16 avis sur 1003." "
Note de 2 – Terrible, d’après 12 avis sur 1003." "

9,6/10

Propreté

9,6/10

Service et personnel

9,4/10

Commodités

9,4/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Bernard, Québec

5
Séjour de 5 nuits en avril 2024
Management Team a répondu le 20 avr. 2024
Dear Bernard,Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

10/10 – Excellent

Laetitia

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
L’hôtel est exceptionnel, une vue à couper le souffle, une chambre très confortable et un excellent petit déjeuner qui surpasse toutes les attentes, à recommander sans hésiter! Nous aurions aimé rester plus longtemps..
Séjour de 1 nuit en février 2024
Management Team a répondu le 14 févr. 2024
Dear Laetitia,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 – Excellent

Françoise

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Top
Très bel hôtel, chambre avec vue magnifique et très confortable. Piscine rooftop avec resto et bar plutôt abordable. L hôtel communique avec un centre commercial et l hôtel Anatara. Et nous avons pu bénéficier des infrastructures de ce dernier gratuitement (navette bateau par exemple). Le quartier n est pas attractif quand l on est à pieds.
Séjour de 2 nuits en novembre 2023
Management Team a répondu le 19 nov. 2023
Dear Françoise,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

6/10 – Acceptable

Philippe

Séjour de 1 nuit en novembre 2023
Management Team a répondu le 7 nov. 2023
Dear Philippe,Thank you for taking the time to share your recent experience with us.We appreciate your feedback, and it has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 – Excellent

PARIZOT

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel d'exception !!
2 nuits passés dans cet hotel Chambre au 24 eme etage .vue a vouper le souffle sur le fleuve et les gratte-ciel de bankok. Petit bémol :chambre pas tres chers mais des que vous prenez des extras la vous vous faite vraiment allumé. Genre repas petit dej aperitif sur le roof ou differents services .pour ma part il faut profiter decla chambre au max et 1ller manger a l'extérieur des plats thais.
Séjour de 2 nuits en septembre 2023
Management Team a répondu le 10 sept. 2023
Dear PARIZOT,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 – Excellent

Francois, Arles

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent hôtel , chambres junior suite très spacieuses et très confortables, belle vue sur Bangkok, personnel très serviable ; excellents petit déjeuners (grand choix) ; hôtel un peu distant de la ville mais la navette bateau est très utile ; par contre le dîner au Seen n’a pas bcp d’intérêt (musique forte et plats assez communs pour le prix)
Séjour de 3 nuits en avril 2023
Management Team a répondu le 18 mai 2023
Dear Francois,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Managment Team

10/10 – Excellent

Aninh

Séjour de 3 nuits en avril 2023
Management Team a répondu le 11 avr. 2023
Dear Aninh,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 – Excellent

Marie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel magnifique
Séjour de 3 nuits parfait. Le personnel est très serviable, il y a une navette gratuite toutes les 30 minutes qui relie le port à la station de métro de Saphan Taksin ce qui est très pratique. Le petit déjeuner est également très bon et la piscine sur le toit est vraiment impressionnante. Je recommande +++
Séjour de 3 nuits en février 2023
Management Team a répondu le 26 févr. 2023
Dear Ms. Marie,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 – Excellent

Anne

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Superbe hotel avec un personnel aux petits soins. Petit-déjeuner fantastique, délicieux et avec un tres grand choix. La piscine au 26e etage est magnifique, vue imprenable. Les chambres sont spacieuses et bien équipées, les produits de soins agreables. Il y a une navette bateau gratuite 2 fois par heure pour relier le centre nevralgique de la ville mais il est aussi tres facile de commander un taxi à l'accueil. Nous recommandons pour votre visite à Bangkok.
Management Team a répondu le 24 janv. 2023
Dear Anne,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

8/10 – Bien

Jeremy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2022
Management Team a répondu le 30 sept. 2022
Dear Mr. Jeremy,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hôtel moderne et très bien tenu,personnel très compétent.a recommander
Séjour de 1 nuit en mars 2020
Management Team a répondu le 1 août 2020
Dear Valued Guest, We would like to thank you for the review that you have written about your stay here at the Avani+ Riverside Bangkok. We are delighted to learn that you enjoyed being with us, and appreciated our facilities and services that encouraged you to recommend the hotel to other fellow travelers. Our hotel always emphasizes on delivering the wonderful experience to our guest with care. We trust that we would get another opportunity to provide you our services again in the near future. Kindest regards,

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Tout était très bien, rien à dire… Nous avons été très contents de notre séjour à cet hôtel.
Séjour de 5 nuits en février 2020

10/10 – Excellent

Philippe, St Gervais

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
Localisation charme de l’architecture amabilité et accueil
Séjour de 1 nuit en janvier 2020
Kittikorn a répondu le 1 févr. 2020
Thank you for sharing your wonderful review of Avani+ Riverside Bangkok! We are very appreciated to learn that you have thoroughly enjoyed your stay at our hotel, and were able to provide you with excellent service. It is all our pleasure to have you staying with us. We will make sure to forward your kind words to our team directly as well as a reward for their professional yet warm service. Best regards, Kittikorn N. Director of Rooms

10/10 – Excellent

valentin

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nous sommes resté qu'une nuit dans cette hôtel. Excellent Hotel dans un centre commercial. La vue au dernier étage sur Bangkok est sublime. L’hôtel est moderne et très propre. Le petit déjeuné est très copieux et vraiment bon Je vous conseille cet établissement
Séjour de 1 nuit en décembre 2019
Sumitra a répondu le 17 déc. 2019
Dear valentin, Thank you very much for taking your time to share your stay experience and review for Avani+ Riverside Bangkok Hotel. We really appreciate and happy to know you were enjoyed and satisfied stay with us. Please reassure that we always strive to provide the best services and facilities to meet the guest satisfaction. We look forward to welcome back you again soonest. Kind regards, Sumitra, Director of Rooms

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en août 2019
Sumitra Chimpiboon a répondu le 25 août 2019
Dear Guest, Thank you for taking your time sharing us the great experience for Avani+ Riverside Bangkok. We really appreciate you rating the score to us. We do hope to welcome you back to Avani+ Riverside Bangkok in the nearest future. Kind regards, Sumitra Chimpiboon Director of Rooms

8/10 – Bien

Eric, Brest

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel de qualité, infrastructure et équipements très satisfaisant Emplacement un peu loin du centre et exposition de la piscine et des terrasse à l'est, dommage ....
Séjour de 3 nuits en avril 2019
Sumitra Chimpiboon a répondu le 8 avr. 2019
Dear Mr. Eric, Thank you for taking your time sharing us the great experience for Avani+ Riverside Bangkok. We really appreciate you rating the score to us. We do hope to welcome you back to Avani+ Riverside Bangkok in the nearest future. Kind regards, Sumitra Chimpiboon Director of Rooms

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2019
Sumitra a répondu le 22 févr. 2019
Dear Guest, Thank you very much for taking your time to review and rate score for us. We really appreciate to know you were enjoy with us. Warm regards, Sumitra

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en janvier 2019
Sumitra a répondu le 29 janv. 2019
Dear Guest, Thank you very much for taking your time to review and rating for Avani+ Riverside Bangkok. We really happy to know you were enjoy with us and look forward to welcome you back again. Warm regards, Sumitra

10/10 – Excellent

JEAN-MICHEL

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A recommander
3 nuits dans cet hôtel d’un confort très correct magnifique vue navettes vers le centre tous les 20 min
Séjour de 3 nuits en janvier 2019
Sumitra a répondu le 27 janv. 2019
Dear M/M JEAN-MICHEL, Thank you very much for taking your time to share your stay experience and review for Avani+ Riverside Bangkok Hotel. We really appreciate and happy to know you were enjoy and satisfy stay with us. Please reassure that we always strive to provide the best services and facilities to meet the guest satisfaction. We look forward to welcome back you again soonest. Kind regards, Sumitra

10/10 – Excellent

Jean-Michel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Un véritable hôtel de luxe
3 nuits merveilleuses dans cet hôtel. Vue sur fleuve. Calme assuré. Les chambres ne sont pas immenses mais elles sont modernes et bien conçues. Excellente literie. Excellent petit déjeuner. Piscine et bar en roof top avec vue magnifique. Accès facile à la ville via le floating boat gratuit qui part de l’hôtel
Séjour de 3 nuits en janvier 2019
Sumitra a répondu le 27 janv. 2019
Dear M/M Jean-Michel, Thank you very much for taking your time to share your stay experience at Avani+ Riverside Bangkok. We really appreciate and happy to know you were enjoy and happy stay with us. And look forward to welcome you back again soonest. Warm regards, Sumitra

10/10 – Excellent

Michel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
superbe hôtel sur le Chao Praya.
Un hôtel 5 * Une chambre spacieuse et très confortable avec une vue sur le fleuve et la ville de Bangkok à couper le souffle. un service parfait et un petit déjeuner très copieux et varié.
Séjour de 1 nuit en janvier 2019
Sumitra a répondu le 23 janv. 2019
Dear Guest, Thank you very much for taking your time to share your stay experience and review for Avani+ Riverside Bangkok Hotel. We really appreciate and happy to know you were enjoy and satisfy stay with us. Please reassure that we always strive to provide the best services and facilities to meet the guest satisfaction. We look forward to welcome back you again soonest. Kind regards, Sumitra

10/10 – Excellent

PGS

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel accueillant et vraiment excellent service et proche de toutes commodités
Séjour de 4 nuits en janvier 2019
Sumitra a répondu le 18 janv. 2019
Dear Guest, Thank you very much for taking your time to share your stay experience and review for Avani+ Riverside Bangkok. We really appreciate and happy to know you were enjoy and satisfy stay with us. Please reassure that we always strive to provide the best services and facilities to meet the guest satisfaction. We look forward to welcome back you again soonest. Kind regards, Sumitra

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
FABULEUX HOTEL DESIGN ROOF TOP MAGIQUE PDEJ EXCELLENT
Séjour de 10 nuits en mai 2018
Sumitra a répondu le 9 janv. 2019
Dear Guest, Thank you very much for taking your time to share your stay experience and review for Avani+ Riverside Bangkok. We really appreciate and happy to know you were enjoy and satisfy stay with us. Please reassure that we always strive to provide the best services and facilities to meet the guest satisfaction. We look forward to welcome back you again soonest. Kind regards, Sumitra

10/10 – Excellent

Nelly

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was excellent.
Séjour de 3 nuits en mai 2024

8/10 – Bien

Uwe

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The The room was modern and relatively newly decorated with a nice view of the river. The breakfast was very good with a wide selection! Great and very friendly service during breakfast! The - When you arrive by car for the first time, everything is a bit confusing! The direction where you actually have to go is poorly signposted. It is also not really clear where the hotel reception is. The parking garage is also poorly signposted! Furthermore, there is no roof where you arrive by car and drop the luggage!?
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Sandra

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This place is absolutely beautiful!!! The staff is super helpful and friendly. We got a room with a view of the city and it was incredible. Also the roof/pool bar at night was just amazing. Oh the views!!!! Totally recommend stay here. Also close to a mall with great stores and the river is just a few minutes away
Séjour de 1 nuit en avril 2024
Management Team a répondu le 19 mai 2024
Dear Sandra, I am delighted that you had a memorable stay with us here at Avani+ Riverside Bangkok Hotel.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Kind regards,

10/10 – Excellent

NOSE

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
結婚記念日のお部屋のデコレーション、ウェルカムケーキ、カードもご用意頂き大興奮でした。 市街地から少し離れていますが水上シャトルボートが30分おきに出ていてストレスフリーです。 grabで対岸に移動するのにも近くに橋があるのであまり時間はかかりません。 屋上のインフィニティプール越しのチャオプラヤ川や市街地の景色は素晴らしいです。 ディナークルーズの予約に関する相談や出発時のタクシーの手配などコンシェルジュの皆さんの連携で全て上手くいきました。 本当にどのスタッフの方も穏やかできめ細やかな気遣いを頂きまた滞在したいホテルです。 アナンタラの桟橋から乗船出来るマナーラクルーズも素晴らしかったです。
Séjour de 3 nuits en avril 2024
Management Team a répondu le 12 mai 2024
Dear Nose,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Sincerely,

10/10 – Excellent

Joo Yul

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
갑갑한 시내에서 2박하고 옮겨는데 다행히 탁 트인 조망에 션한 바람까지 불어서 기분이 한결 업되는 호텔입니다. 조식은 붐비지 않고 조용히 식사할수 있었고 작은 쇼핑 몰과 같은 건물이어서 나름 시간보내기 좋았습니다. 식당도 여러개 있고 나가면 로컬식당과 마사지샵도 있어서 2~3박하기 괘쟌은것 같습니다.루프탑 수영장 및 빠도 즐기기에 좋아서 시간될때 방문하시기 바랍니다. 디너크루즈는 시간이 여의치 않아서 경험하지 못했는데 다음에 꼭 해보고 싶네요. 전체적으로 2~3박하기 나름 좋은 호텔입니다.
Séjour de 2 nuits en avril 2024
Management Team a répondu le 3 mai 2024
Dear Joo Yul, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 – Bien

KENTARO

Séjour de 4 nuits en avril 2024

10/10 – Excellent

Janet, Lansing

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a great 3 night stay, the staff at SeeN were excellent.
Séjour de 3 nuits en avril 2024
Management Team a répondu le 3 mai 2024
Dear Janet, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 – Bien

Tavaree

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Management Team a répondu le 28 avr. 2024
Dear Tavaree, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Excellent

Larry, Wells

Voyage de couple
Points forts : Propreté, service et personnel
Excellent
Séjour de 2 nuits en avril 2024
Management Team a répondu le 28 avr. 2024
Dear Larry, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Excellent

Cesar, Laredo

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 3 nuits en avril 2024
Management Team a répondu le 28 avr. 2024
Dear Cesar, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Excellent

Edgar

Séjour de 3 nuits en avril 2024
Management Team a répondu le 20 avr. 2024
Dear Edgar, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

6/10 – Acceptable

Nirmala

Séjour de 3 nuits en avril 2024
Management Team a répondu le 12 mai 2024
Dear Nirmala, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Sincerely,

10/10 – Excellent

Victor

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The boat ride to asiatique was great
Séjour de 3 nuits en avril 2024
Management Team a répondu le 20 avr. 2024
Dear Victor,Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

10/10 – Excellent

Hannah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perfect for my stay: quiet, clean, and safe. It is a bit removed from the main sights. They have the boat and I found cabs to be very affordable but if you want to come and go throughout the day it’s probably not the most convenient. Pool was so much cooler than the rest of the city.
Séjour de 4 nuits en avril 2024
Management Team a répondu le 16 avr. 2024
Dear Hannah, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

8/10 – Bien

Nathaniel Charles, San Antonio

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice hotel and staff, but our room definitely needed an update! The doors to the bathroom and shower would not close so water and smells would escape. Also no night light in the bathroom which made it impossible to see and dangerous. Would stay again but will be more picky about the room we receive.
Séjour de 6 nuits en avril 2024
Management Team a répondu le 16 avr. 2024
Thank you for taking the time to share your recent experience through our the review.We are sorry to hear about room conditions and the issues you encountered during your stay.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay.

8/10 – Bien

michaela

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ok for a couple of days break in the city
Séjour de 4 nuits en avril 2024
Management Team a répondu le 16 avr. 2024
Dear Michaela, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

10/10 – Excellent

Paulette

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Management Team a répondu le 16 avr. 2024
Dear Paulette, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

10/10 – Excellent

YING TI

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
So amazing
Séjour de 3 nuits en avril 2024
Management Team a répondu le 8 avr. 2024
Dear Ying Ti, Thank you for taking the time to share your recent experience with us. We appreciate your feedback. It has been shared with the team to continue to improve and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Management Team

10/10 – Excellent

Tsz Lung

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent hospitality start while step in to reception, the besties check in counter I have ever met, 10/10 for the counter supervisor. (don’t know her name/ position)
Séjour de 3 nuits en avril 2024
Management Team a répondu le 8 avr. 2024
Dear Tsz Lung, Thank you for taking the time to share your recent experience with us. We appreciate your feedback. It has been shared with the team to continue to improve and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Management Team

6/10 – Acceptable

Philipp

Voyage de couple
Points forts : Service et personnel, commodités
Points faibles : Propreté
Abgenutzt und eher durchschnittlich gepflegt. Zimmer wurden nur mittelmäßig gereinigt, wundert mich aber nicht mehr in Thailand. (Ver-) störend waren die zahlreichen Blutflecken um den Fernseher herum. Aussicht aus dem Zimmer war super, Rooftop Pool war sauber und bot eine tolle Aussicht auf Bangkok. Dort oben war auch im Vergleich zu Bangkok gute Luft. Würde jedem empfehlen, sich ein Hotel mit Rooftop zu suchen, muss aber nicht dieses sein.
Séjour de 3 nuits en mars 2024
Management Team a répondu le 2 avr. 2024
Thank you for taking the time to share your recent experience with us.We appreciate your feedback. It has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

4/10 – Médiocre

victor, hong kong

Voyage d’affaires
服務不佳
Séjour de 1 nuit en mars 2024
Management Team a répondu le 2 avr. 2024
Thank you for taking the time to share your recent experience with us.We appreciate your feedback. It has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 – Excellent

Marc

Séjour de 3 nuits en mars 2024
Management Team a répondu le 16 avr. 2024
Dear Marc, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

6/10 – Acceptable

Krista

Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel, commodités
Poor communication, as pool was closed for a "private" event. This was the reason we booked the hotel was to use the rooftop pool. Highly disappointed by management staff and offerings.
Séjour de 2 nuits en mars 2024
Management Team a répondu le 23 mars 2024
Dear Krista,Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Management Team

2/10 – Terrible

Orlando

Séjour de 1 nuit en mars 2024
Management Team a répondu le 7 avr. 2024
Dear Orlando, Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Management Team

6/10 – Acceptable

Liam

Séjour de 1 nuit en mars 2024
Management Team a répondu le 7 avr. 2024
Dear Liam,Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Management Team

10/10 – Excellent

Jose

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I highly recommended this hotel we stayed in feb 24, food is excelent, attention very good, Mr Ice helped us in everything we need including tours around the city, the rooms we used were very clean.. we were party of 4, we definetely come back to the same hotel.. also the infinity pool view from the 26th floor is awesome, and free water taxi to Inconsiam mall..
Séjour de 2 nuits en février 2024
Management Team a répondu le 11 mars 2024
Dear Jose,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 – Excellent

Will

Séjour de 7 nuits en février 2024
Management Team a répondu le 24 mars 2024
Dear Will,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team