Premier Studio, 1 King Bed | In-room dining

Reviews of Mountain View Inn

2 out of 5
Mountain View Inn
100 Kananaskis Way, Canmore, AB

Reviews

8.4

Very good

Rating 10 - Excellent. 415 out of 1001 reviews" "
Rating 8 - Good. 416 out of 1001 reviews" "
Rating 6 - Okay. 109 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

VALERIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time at the hotel, the property was easy to find, quiet, and comfortable. Thank you
Stayed 1 night in Apr 2024

10/10 Excellent

Kuntak, Calgary

Liked: Cleanliness, staff & service
The property was clean with easy parking, that's what we needed and it served our purpose.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

fRANCO

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Shower was good, but I have never seen such thin toilet paper, worse than crafting tissue paper. It was like 1/4 ply.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 10, 2024
Dear Kenneth,We appreciate you taking the time to rate and review your recent stay with us.We are happy to read you enjoyed your stay in a comfortable room with a good shower.We apologize for the toilet paper inconvenience, it is something we are currently on to improve the quality of our guests' stays.Thank you for staying with us at Mountain View Inn and we hope to welcome you back in the future. Kind regards, MVI Guest Services.

10/10 Excellent

Tomasz Marek, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with this property. I think some people who get rooms facing the railway complain about noise, my room was facing the parking lot so I did not hear anything. Staff at the reception was amazing. I walked in, check in was fast and smooth and everything was explained to me. My only suggestion to staff is to replace those coffee makers inside the rooms with normal water kettles. I know there is a kettle in the common area but it would have been nice to have one in the room. Parking was always available when I stayed there. My room was very spacious, the bathroom was clean. My towels were also changed every 2 days even though I wasn’t expecting it. I thought you have to request it. But they did it anyway. Overall I had an amazing stay here. It is absolutely perfect if you are thinking of going skiing around Banff. Also it was very budget friendly!!
Stayed 6 nights in Mar 2024
Response from MVI Guest Services on Mar 31, 2024
Dear Tomasz,we're thrilled to hear that you had such a positive experience during your stay at Mountain View Inn Hotel in Canmore! It's wonderful to know that you found our staff to be amazing and that your check-in process was fast and efficient. We appreciate your feedback regarding the coffee makers in the rooms and will certainly take it into consideration for future improvements. Providing fresh towels every 2 days is part of our commitment to guest satisfaction for a minimum stay of three nights, and we're glad it was a pleasant surprise for you. It's fantastic to hear that you had an amazing overall stay and found our property to be perfect for your skiing trip to Banff. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Warm regards

10/10 Excellent

Torrie

Only stayed one night and the room was very clean and large. A good bang for your buck for a room in Canmore. Would definitely stay again!
Stayed 1 night in Mar 2024
Response from MVI Guest Services on Mar 31, 2024
Hello Torrie.We're delighted to hear that you enjoyed your stay with us in Canmore! Providing clean accommodations at a great value is our priority, and we're thrilled that we met your expectations. Your positive feedback is truly appreciated, and we look forward to hosting you again whenever your travels bring you back to the area!Best regards

8/10 Good

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A decent place to stay with helpful staff.
Stayed 3 nights in Mar 2024
Response from Guest Services on Mar 28, 2024
Dear Brendan,It is appreciated that you took the time to rate and review your stay with us.We are glad to read you had a good stay and you found our staff to be helpful.We thank you for staying at Mountain View Inn and we look forward to having the opportunity to host you again soon.Kind regards, MVI Guest Services.

10/10 Excellent

Maria Regina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views
Stayed 3 nights in Mar 2024
Response from Guest Services on Mar 26, 2024
Dear Maria Regina,Thank you for taking the time to share such a positive rating. We are thrilled to see that you had a great stay and that you were able to enjoy the amazing views of the beautiful mountains and surroundings.We can't wait to host you again and provide another amazing experience.Kind Regards, MVI Guest Services.

8/10 Good

Danny

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only thing i found odd was how low the shower head was. I’m a taller fellow so it was a bit awkward but overall i loved the place definitely would recommend
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 26, 2024
Dear Danny,We appreciate you taking the time to rate and review your stay with us.We are delighted to see you loved our property and that you had a good stay with us.Your feedback is invaluable to us and we are grateful for the opportunity to improve with your comments. We are definitely going to look into the showerhead matter as we are constantly looking for ways to enhance the experience for everybody.We thank you again for staying at Mountain View Inn and we look forward to welcoming you again soon.Kind regards, MVI Guest Services.

10/10 Excellent

Kurt

Business traveller
Super friendly front office staff. Modest accommodation, but very comfortable.
Stayed 2 nights in Mar 2024
Response from MVI Guest Services on Mar 17, 2024
Dear Kurt,We appreciate your excellent review and are delighted that you enjoyed your stay at Mountain View Inn.We hope to see you again very soon.Best regards,MVI Guest Services

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
Room we stayed in has poor sound proofing, you can easily hear the outdoor and hallway noises as well as the footsteps from above.
Stayed 2 nights in Mar 2024
Response from MVI Guest Services on Mar 24, 2024
Dear guest.We apologize for the inconvenience you experienced during your stay regarding the soundproofing of your room. We understand that a peaceful environment is essential for a comfortable stay, and we regret that we did not meet your expectations in this regard.Please know that your feedback is valuable to us, and we will certainly address this issue with our management team to explore possible solutions.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,

8/10 Good

Dana

Liked: Cleanliness, amenities, property conditions & facilities
I liked the convenience of the place. Close to town. Close to the hiway. There is a railroad track through town but I wore earplugs at night to not hear sound. There is limited parking at this place. I was fortunate enough not to worry about a parking spot. Just got lucky I guess. All in all, not a bad place to stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Haihua

Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 26, 2024
Dear Haihua,Thank you for taking the time to review your recent stay with us. We eagerly await your next visit and the chance to exceed your expectations once more.Kind regards, MVI Guest Services.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Feb 2024
Response from Guest Services on Mar 8, 2024
Dear Robert,Thank you for taking the time to rate your stay with us. We are delighted to see it was a great one based on your rating. We are looking forward to welcoming you again soon.Kind Regards, MVI Guest Services.

10/10 Excellent

Honey

Stayed 1 night in Mar 2024
Response from MVI Guest Services on Mar 24, 2024
Dear guest,Thank you for taking the time to share your feedback with us.We are delighted to hear that you had an excellent experience during your stay at our hotel. Should you require any special requests for your next visit, please don't hesitate to reach out to us.Best regards,

4/10 Poor

Adam

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The beds were very hard and the rooms were noisy, but otherwise a nice quaint hotel!
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 10, 2024
Dear Adam,We appreciate the time taken to rate and review your stay with us, and we would like to apologize for the beds and the noise. We truly hope it didn't affect too much your sleep.We welcome every feedback provided by our beloved guests to work towards our goal of delivering the best service possible and we are saddened to see that this wasn't completely the case for you.We thank you for staying at Mountain View Inn and we do hope to have the chance to welcome you again.Kindest Regards,MVI Guest Services.

10/10 Excellent

Karyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 1 night in this hotel. Thank you for great service!
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 1, 2024
Dear Karyna. We are delighted to hear that your stay with us was was great! We truly appreciate your review and hope to have the pleasure of welcoming you back for another outstanding stay in the future!Best regards

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 1, 2024
Dear Zachary. Thank you so much for taking the time to share your wonderful experience at Mountain View Hotel. We are thrilled to hear that you thoroughly enjoyed your stay and that our accommodations, amenities, and service exceeded your expectations.Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future!Best regards,

8/10 Good

Kimberly L

Oh, it’s sufficient definitely worth the price which was one of the cheaper prices I could get
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 27, 2024
Dear Kimberly,We are very grateful to you for taking the time to rate and review your stay with us and we are glad you are satisfied with our value for money. We thank you for staying at Mountain View Inn and hope to have the opportunity to welcome you again soon.Kind regards, MVI Guest Services.

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed one night. check in and check out was very easy. Staff was great. Rooms are a bit dated. could use a new coat of paint. very convienent to the down dtown area.
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 26, 2024
Dear Diana,We are grateful to you for taking the time to rate and review your stay with us. We are glad to see you enjoyed our location and the simplicity of our check-in and check-out. We appreciate the comments regarding our rooms as it is your feedback that helps us improve our guests' experiences. We will certainly take a look into this.We thank you for staying at Mountain View Inn and we are looking forward to welcoming you again soon. Kind Regards, MVI Guest Services.

10/10 Excellent

BADBATTALION

Travelled with partner
Liked: Staff & service
Had a happy stay . Very polite staff
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 16, 2024
Dear guest, thank you so much for taking the time to leave such a 5-star review! We're thrilled to hear that you had such a fantastic experience with us.We genuinely appreciate your support and hope to have the pleasure of welcoming you back again soon!Best regards,

10/10 Excellent

Mariia

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was a good place for our vacation ☺️
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 13, 2024
Dear Mariia,Thank you so much for taking the time to provide feedback regarding your stay with us. We are glad to see you had a great one. We look forward to welcoming you soon! Kind regards.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent site, out of the way but walkable. Could use more parking.
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 13, 2024
Dear David,We appreciate you taking the time to rate and review your stay with us. Your feedback is very important to us and we are glad to see you had a good stay. We thank you for staying at Mountain View Inn and look forward to welcoming you soon. Kind regards!

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were uncomfortable. The bed was hard and the pillows offered no support - too soft. The toilet was very low. The bedding was great. It was very clean. I would go there again.
Stayed 3 nights in Feb 2024
Response from Guest Services on Feb 9, 2024
Dear Linda, thank you for sharing your feedback with us. We're glad to hear that you found our inn to be clean and that you appreciated the quality of the bedding. However, we apologize for any discomfort you experienced with the bed, pillows, and toilet during your stay. Please don't hesitate to reach out to us directly if there's anything else we can do to make your next visit with us exceptional.Best regards,

6/10 Okay

Daniel

Travelled with group
Disliked: Amenities, property conditions & facilities
spartan rooms, but clean. Towels and TP were similarly abrading. Otherwise, for the price worthwhile.
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 9, 2024
Hello Daniel,We appreciate your comments regarding the cleanliness of the rooms, as maintaining a tidy environment is a top priority for us. We apologize if you found the towels and toilet paper to be less than satisfactory; we will certainly look into improving the quality of these amenities to ensure a more comfortable experience for our guests.We're glad to hear that you found the overall experience worthwhile, especially considering the price. We hope to have the opportunity to welcome you back in the future.Best regards,

8/10 Good

Rizza Cressel

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was hard if you will arrive late, no parking slot available when we checked-in around 7:30pm. Nevertheless, our overnight stay was great. It was clean, peaceful/silent (which we needed so badly after a tiring day of long driving and tour), staff were helpful and friendly (they made a way to help me parked my car). Wonderful trip overall!
Stayed 1 night in Jan 2024
Response from Guest Services on Feb 3, 2024
Dear Rizza,Thank you for taking the time to share your experience with us! We appreciate your feedback and are thrilled to hear that your overall stay was wonderful. It's fantastic to know that you found our accommodations clean, peaceful and that our staff was helpful and friendly. Thank you for choosing to stay with us!Best regards,

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable hotel.Conveniently located within walking distance of the town centre. Pleasant, friendly staff. Excellent value for the money.
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 28, 2024
Dear James,Thank you for the glowing review! We're delighted to hear that you enjoyed our hotel.Thank you for choosing us, and we hope to continue exceeding your satisfaction in the future. Your support means a great deal to us!Have a great day!

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price
Stayed 2 nights in Jan 2024
Response from Guest Services on Jan 28, 2024
Dear Ashley,We're thrilled to receive your positive review! It's fantastic to know that our hotel made a positive impression on you.Thank you for taking the time to share your feedback, and we can't wait to see you again in the future!Kind regards,

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great place that is priced reasonably
Stayed 2 nights in Jan 2024
Response from Guest Services on Jan 28, 2024
Dear Jacob, we're delighted to receive your fantastic review! It's truly rewarding to know that our hotel met your expectations. Thank you for choosing us, and we hope to continue exceeding your satisfaction in the future.Best regards,

10/10 Excellent

Ariel

Stayed 2 nights in Dec 2023
Response from Guest Services on Feb 9, 2024
Dear Ariel.Thank you very much for you great qualification.We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Best regards!

2/10 Terrible

Ryan

Stayed 2 nights in Dec 2023
Response from Guest Services on Jan 28, 2024
Dear Ryan,Thank you for your feedback. We appreciate your honesty and would love to hear about how we can enhance your experience next time. Your insights help us continually improve.Please do not hesitate to contact us to let us know more details about your experience with our hotel.Best regards,

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on Jan 28, 2024
Dear Ryan,We're glad to have served you, and if there's anything specific you think we could do better, please feel free to contact us and let us know. Your input is valuable to us as we strive to enhance our offerings. We hope to have a new opportunity to serve you better next time.Best regards!

6/10 Okay

Anna

Stayed 1 night in Jan 2024
Response from Guest Services on Jan 28, 2024
Hello AnnaWe appreciate your review! Your perspective is important to us, and we're always looking for ways to enhance our offerings. If there's anything specific you think we could do differently or improve upon, please don't hesitate to contact us. Thank you for choosing us, and we hope to have the chance to exceed your expectations in the future.Best regards!

4/10 Poor

Lori

Stayed 1 night in Jan 2024
Response from Guest Services on Jan 28, 2024
Dear Lori,Thank you for taking the time to share your feedback. We're glad to have had the opportunity to serve you. If there are areas where you feel we can improve or specific suggestions you have in mind, do not hesitate to contact us, we'd love to hear them. Your insights help us continually improve.Best regards,

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
As described and expected. Clean and well kept. Good location. Friendly staff.
Stayed 2 nights in Dec 2023
Response from Guest Services on Feb 3, 2024
Dear Paula,Thank you for taking the time to share your thoughts on your recent stay with us. We're thrilled to read that our accommodations met your expectations and were as described.We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.Best regards,

8/10 Good

DeDee

Travelled with family
Stayed 3 nights in Dec 2023
Response from Guest Services on Jan 5, 2024
Dear DeDee, thank you for choosing Mountain View Inn, and for being a part of our journey. We look forward to the pleasure of serving you again and exceeding your expectations in the future. Best regards,

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice to stay.
Stayed 1 night in Dec 2023
Response from Guest Services on Feb 3, 2024
Hello Kiran.We're delighted to hear that you enjoyed your stay with us! Thank you for taking the time to share your positive experience.We look forward to the opportunity of hosting you again in the future. Safe travels, and thank you for choosing to stay with us!Best regards,

10/10 Excellent

Min Ting Ada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 29, 2023
Dear Min, we sincerely appreciate the effort you took to share your experience. Customer satisfaction is our top priority, and your feedback reinforces that we are on the right track.We look forward to serving you again and providing you with the same level of satisfaction in the future.Best regards,MVI Guest Services

8/10 Good

Jinup

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023
Response from Guest Services on Dec 29, 2023
Dear Jinuo, we truly value your feedback and are grateful for your support.Regards,MVI Guest Services

8/10 Good

Steve

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 29, 2023
Dear Steve, your positive feedback is incredibly rewarding for our team, and we appreciate you taking the time to share a positive review.Kind regards,MVI Guest Services

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 28, 2023
Thank you, Jimmy, for your review.We appreciate it.Best regards,MVI Guest Services

4/10 Poor

Nataliia

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
False advertisement. The photos do not represent the reality. Not very convenient, as no basic necessities (body wash, tea kettle, etc.). Not very clean (found hair in the bathroom and on one of the beds). And very loud!! There was literally only ONE FREE SOCKET! Nowhere to plug in your devices…
Stayed 2 nights in Dec 2023
Response from Guest Services on Dec 28, 2023
Thank you for bringing your concerns to our attention, we sincerely apologize for any inconvenience you experienced during your stay.We apologize for any disruption caused by the noise and the limited availability of power sockets. We will explore options to improve these aspects to enhance the overall experience for our guests.Once again, we sincerely apologize for any inconvenience you faced, and we appreciate your feedback as it helps us continually improve our services.Best regards,MVI Guest Services.

10/10 Excellent

Kyla

Stayed 1 night in Dec 2023
Response from Guest Services on Jan 28, 2024
Dear Kyla, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our Hotel. We look forward to serving you again in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Perfect 2night stay
Big clean room, good location great value very friendly and helpful staff. We'll definitely come back
Stayed 2 nights in Dec 2023
Response from Guest Services on Dec 28, 2023
We're thrilled to hear that you enjoyed your experience with us. Your positive feedback is truly appreciated, and we look forward to welcoming you back soon!Best regards,MVI Guest Services

6/10 Okay

Ramanpreet

Stayed 1 night in Dec 2023
Response from Guest Services on Dec 28, 2023
Thank you for taking the time to share your positive feedback. We can't wait to have you back!Best regards,MVI Guest Services

8/10 Good

Joseph

Stayed 1 night in Dec 2023
Response from Guest Services on Dec 28, 2023
Dear Joseph, we appreciate your feedback as it helps us continually improve our services.Best regards,MVI Guest Services

8/10 Good

Binu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Services on Dec 28, 2023
We're thrilled to know you enjoyed your experience. Looking forward to serving you again soon!Best regards,MVI Guest Services

10/10 Excellent

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable stay
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 14, 2023
Hello Marian,Thank you for your great review!We are delighted that you felt well-hosted in our hotel. We hope to see you again soon.Best regards,