Ratings based on 1,100 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Nice hotel everything over top room size too crowd

Posted 29-Aug-2016
The hotel staff over top awesome time loved the pool and hot tub room size was crowded
5out of 5
by A verified traveller

Excelente hotel no centro de Banff

Posted 27-Aug-2016
Excelente hotel. Ressalto o conforto e a limpeza dos quartos. Ótima localização
4out of 5
by A verified traveller

Nice hotel

Posted 23-Aug-2016
Pros: Staff was friendly.
Location: Good location
Quiet and comfortable. Nice stay. Swimming pool is small, looks bigger on the picture. Buffet breakfast doesn't have a lot of choices, very small and not worth the cost.
4out of 5
by A verified traveller fromCalgary

Posted 7-Aug-2016
Very friendly staff and quick check in and out. Would definitely stay at this hotel again.
5out of 5
by A verified traveller fromCalifornia

Upscale hotel in a great location.

Posted 17-Jul-2016
This hotel is truly an upscale hotel with very friendly and helpful staff. The location is convenient for shopping and is close to different types of restaurants and treats!
4out of 5
by A verified traveller

Spa Escape

Posted 10-Jul-2016
We came for the Grotto Spa experience. Massages, stone massage, cupping and whirlpool were out priority. They did not disappoint.
4out of 5
by A verified traveller fromL

離市區近採買方便

Posted 10-Jul-2016
客房乾淨又離市中心近價格也合理,服務人員態度很好早餐豐富價錢公道。車庫有提供擦玻璃的服務很貼心也很重要因為每日開車出去一整天車子非常髒
5out of 5
by A verified traveller fromTokyo

部屋が清潔で快適

Posted 26-Jun-2016
部屋とバスルームの掃除が行き届いていて、快適に過ごせました。ベッドも快適で安眠出来ました。 スタッフも親切で、ホテル全体として満足です。
5out of 5
by A verified traveller

Posted 23-Jun-2016
Everything is excellent but a little expensive, maybe it is due to the high volumn of population
5out of 5
by A verified traveller

Great Hotel

Posted 20-Jun-2016
Pros: Just about everything
Cons: A free continental breakfast would be good
Location: Good location in Banff and on Banff Ave which one takes to Canada HWY 1 to all national parks
Family of 3 adults stayed one night. Excellent large rooms with great large bath. Nice gas fireplace. Very clean and well appointed. Very friendly and helpful staff. Secure parking area. A nice treat after 4 nights in cabins. Good location with respect to downtown Banff.