Ratings based on 1,156 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller

Just close to city proper.. thats it..

Posted 22-Feb-2017
For a price of c$300++, without sleepers, complementary breakfast, expensive cost.. its not worth it..
4out of 5
Recommended
for Everyone
by A verified traveller fromSF, Ca

Nice hotel with an easy walk into town.

Posted 20-Feb-2017
Comfy room with some wear on the walls and furniture. Coffee set out in the am, hot apple cider set out in the afternoon in the lobby which was quite welcome after a day of skiing.
4out of 5
Recommended
for Everyone
by A verified traveller fromCalgary

Posted 6-Feb-2017
It was a great stay. We would stay again in a heartbeat.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 4-Feb-2017
Nice hotel, good location, ski shuttle picks up right out the front
5out of 5
Recommended
for Everyone
by A verified traveller fromCardiff, UK

Perfect for Banff

Posted 31-Jan-2017
Although a short walk from the centre of Banff, the friendliness, welcome and whole experience of staying here more than makes up for it. Love the hottub in the spa too. The bus to the slopes stops right outside too major bonus.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jan-2017
Short walk to the center of town. Very friendly and helpful staff. Hotel is a little dated but well kept and pool area is small. I would recommend this hotel.
5out of 5
Recommended
for Everyone
by A verified traveller fromAlberta

Great stay

Posted 16-Jan-2017
Pros: Just like we last remembered it. Great friendly helpful staff, nice rooms and a very nice pool area. Very quiet.
Cons: Everything was great.
Location: Banff is beautiful with lots of great shops and restaurants.
A great place to stay for our engagement weekend. Thanks to the staff for making it a great stay.
3out of 5
Recommended
for Everyone
by A verified traveller fromcalgary

Average

Posted 16-Jan-2017
15$ for parking per day ... I hate that No more the three person in the gym, too small
5out of 5
Recommended
for Everyone
by A verified traveller

Loved this hotel

Posted 11-Jan-2017
We travel a lot and have rarely enjoyed our accommodations more. Modest class, very friendly and helpful staff. Not going to blow you away with how fancy it is but it isn't trying to. Nice hotel staffed by nice, friendly people. We will certainly be back.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Dec-2016
Nice hotel. Great staff. Restaurant was very good.