Ratings based on 1,331 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia-Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington

Perfect Walking Distance to downtown Banff

Posted 1-Jun-2018
Great hotel with restaurant and lounge. Great location with heated parking garage. This hotel is worth it!
4 out of 5
by A verified traveller

Posted 25-May-2018
Nice hotel but pa
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 15-May-2018
5 out of 5
by A verified traveller

Posted 14-May-2018
Rooms were very nice, beds comfortable. Restaurant was good. Staff was friendly and very helpful. Loved our stay in this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel perfectly located

Posted 2-May-2018
Rooms large and cozy staff couldn't be more helpful short walk to shops
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-May-2018
Overall good experience, staff is wonderful, restaurant is nice, it's a easy walking distance from everything you need, however the hotel is a little dated so keep that in mind, and there really isn't a fitness facility if you need a gym; I wouldn't rely on the treadmill room in the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Apr-2018
Easy. Friendly staff. very clean. Would tecommend to others.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, friendly staff

Posted 20-Apr-2018
Very pleasant hotel, although it could stand more emphasis on interior decoration and style updating. Staff was very friendly and helpful, in particular concierge and valet parking crew. Restaurant experience was excellent in comparison to other local restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Posted 16-Apr-2018
very good hotel very clean and comfortable, I recommend it all times in the year
5 out of 5
Recommended
for Everyone
by A verified traveller

Our favorite place to stay in Banff.

Posted 9-Apr-2018
Pros: nice room. Nice pool
Our favorite place to stay in Banff. Nice room. Friendly staff, Nice pool