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Top Banff Hotel Reviews
Hidden Ridge Resort
10/10 Excellent
"Great location and property gives you bus pass which is a great way to get about the town. Our accommodation was amazing and so spacious."
Banff Aspen Lodge
10/10 Excellent
"Cozy room"
Hotel Canoe and Suites
8/10 Good
"Despite being a four-star hotel, which led me to expect a higher standard of service and cleanliness, my experience was quite disappointing. When I entered the room, I noticed several stains on the table and lipstick marks on the glasses. The bathroom was also poorly cleaned, with stains, dirt, and mineral buildup around the soap holder and inside the shower. Overall, the room did not appear to have been properly cleaned before it was given to us. The hotel was not busy during our stay, yet we were given a room with a poor view and very little privacy. Another room was located directly opposite ours, very close to our door, allowing guests to easily look into our room. The service was also disappointing. When I asked for water, the staff told me to drink tap water or purchase bottled water from the restaurant instead of providing it. I also found that some basic requests were not accommodated, which was unexpected for a four-star hotel. On the positive side, the upper-level pool area had a beautiful view. However, even that area was not consistently clean, as the pool floors felt greasy. Overall, the hotel has some nice features, especially the view from the upper-level pool, but the poor cleanliness, disappointing service, lack of privacy, and failure to meet the standards I would expect from a four-star hotel made our stay less enjoyable than anticipated. I believe the hotel needs to improve its housekeeping and customer service significantly."
Canalta Hotel Lodge
10/10 Excellent
"Nice place, about 15 minutes walk to downtown centre and hot breakfast. Cozy outdoor space."
Brewster Mountain Lodge
10/10 Excellent
"Rooms were clean and we enjoyed the free breakfast."
Otter Hotel
10/10 Excellent
"Love the hot pool and the tea that’s always available.. thank you we had a great time!!!"
Buffalo Mountain Lodge
10/10 Excellent
"Staff was welcoming and efficient at check-in and check-out. Room was an upgrade to a King Premium and was a welcome relaxing finish to a busy day touring Banff."
Banff Caribou Lodge and Spa
10/10 Excellent
"Convenient, clean, staff hospitable"
Moose Hotel And Suites
10/10 Excellent
"Location is great. The rooftop hot tub has amazing views."
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