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Awesome hotel with knowledgable and helpful staff. Were celebrating our 25th anniversary and they had champaign waiting for us in our room. The view from our room was spectacular and the room was over the top nice. Loved our stay. Don't miss it!
Had a nice visit to Banff and stayed here. The hotel is nice but not nearly as grand as the Banff Springs or Rimrock. I would stay here again.
we stayed just one night to see a performance by the banff center. didn't get to use the hot tub etc but the rooms were spacious and clean. the hotel is a little ways out of banff center but there's easy access and a convient shuttle
Check in was seamless... Staff was very friendly and cordial... room was surprisingly larger than expected, 2 queens... continental breakfast was of great quality and freshness.... only downside was Elevator was out of order therefore all guests used the stairs....304 is right next to the stairwell ...
Was a beautiful place to stay, staff were friendly and helpful. And it was clean! Only complaint has to be bed sizes aren’t correct. And felt like I was paying for the false size rather than the true size. But overall, was a great experience and they made our engagement weekend wonderful.
I really liked this hotel - clean and comfortable room - we had a queen bed and living room with a couch, double sinks, two tv's and balcony - parking -full cooked breakfast, eggs, sausage, hash browns, toast, cereal, fruit and porridge. - great coffee shop in lobby - staff were super friendly and ...
Most important for us is room comfort and cleanliness. Our beds were comfortable. shower had good water pressure, nice to have a fridge and coffee pot, and it was clean. Drawback was that pool and hot tub, as well as restaurant/lounge we thought was at hotel is actually across the street at a sister ...
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