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Reviews of Bangi Resort Hotel

5 out of 5
Bangi Resort Hotel
Off Persiaran Bandar, Bandar Baru Bangi, Selangor

Reviews

8.6

Excellent

Rating 10 - Excellent. 268 out of 622 reviews" "
Rating 8 - Good. 275 out of 622 reviews" "
Rating 6 - Okay. 57 out of 622 reviews" "
Rating 4 - Poor. 13 out of 622 reviews" "
Rating 2 - Terrible. 9 out of 622 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole j

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent went to spa the best message I've ever had
Stayed 3 nights in Mar 2024

10/10 Excellent

Alena

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Yeow Lee

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice and quiet. Good internet signal.
Stayed 1 night in Nov 2023

10/10 Excellent

Yeow Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Limited dining. No wine in the restaurant. We left a little before 7am and there was no coffee,etc. Staff was extremely nice and helpful. Beautiful property.
Stayed 1 night in Oct 2023

10/10 Excellent

Alena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Bangi Resort! The vibe is always so relaxed and peaceful, theres an awesome pool and gym and heaps of great dining options. The staff were very friendly and helpful during our stay and look after us so well. We love it, can't wait til the next visit!
Stayed 3 nights in Oct 2023

6/10 Okay

Caryn

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel in it's day would have been great, but listing as 5 star is further from the truth. It is in need of repair which is clearly visible with wall paper etc coming away from walls. The gardens are pretty but thaf was the only positive. The hotel is too far out of city to see or do anything. Food options are limited and as westerners were not catered for.
Stayed 3 nights in Sep 2023

8/10 Good

Sang Deog

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Abu Hasan, KUANTAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2023

6/10 Okay

Mohamed Huzaifah, ALOR GAJAH

Business traveller
Liked: Cleanliness, staff & service, amenities
Overpriced. Late time for check in. Old facilities in the room. However good gym.
Stayed 1 night in Sep 2023

6/10 Okay

arulrajah

Stayed 2 nights in Sep 2023

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Rameeza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful resort. The staff were very helpful. There were limited dining options available in August 2023 and they were overpriced. It is far from everything else so definitely need own transportation.
Stayed 7 nights in Aug 2023

10/10 Excellent

Alena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! So peaceful, and the staff looked after us so well. The food was also delicious, we look forward to coming back again!
Stayed 3 nights in Aug 2023

8/10 Good

Fadzhairi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Wong KT on Jul 23, 2023
Thank you for your recent stay at Bangi Resort Hotel and took the time out to leave us a review. We look forward to welcoming you back soon for another memorable stay.

8/10 Good

Faizal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Jove

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property dining all closed until 7pm due to Ramadan. Westerners unable to order room service until 11pm. Pool got emptied after 3 days of us being there for maintenance. This hotel is overrated. Ran down, dirty, all restaurants closed. Coffee shop only open for 4hrs 12pm to 4pm. Shuttle bus non operational. Does not cater for tourists unless you are local. Extremely disappointing and our kids were not able to eat anything. Too far from KL over 45min drive. Loud every night from 7pm to 11pm due to hosting huge Ramadan dinners. Pool area is the only nice thing but when it was closed for maintenance we had no option but to check out 3 days earlier. Hotel not interested in refund or apology. We really felt singled out. Stay away people this hotel is hardly 3 stars. Never again
Stayed 7 nights in Apr 2023

10/10 Excellent

Ahmad Zamri

Stayed 2 nights in Feb 2023

8/10 Good

Syed

10/10 Excellent

Aqilah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Nov 2022

10/10 Excellent

Halimah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place

6/10 Okay

Prakash

Stayed 2 nights in Sep 2022

10/10 Excellent

Muhammad rusydi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking tak cukup banyak dan tak menarik kawasannya. Sepatutnya parking berbumbung.
Stayed 2 nights in May 2022

10/10 Excellent

Nor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view
Stayed 1 night in Dec 2021

10/10 Excellent

Mohd Fahmie

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall great
Stayed 1 night in Dec 2021

10/10 Excellent

Ghee Yeong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
water heater pressure not stable.
Stayed 2 nights in Dec 2021

10/10 Excellent

Zurina, Malaysia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay... ❤️ with everything...Will return definitely...
Stayed 1 night in Jul 2020

8/10 Good

Johnny

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Monica Lim, Director of Talent & Guest Experience on Mar 16, 2020
Dear Johnny, Warmest greetings from Bangi Resort Hotel! Thank you for taking some of your valuable time to share your recent experience while staying with us. We sincerely value your positive feedback and glad that you had a pleasant stay. It was indeed our pleasure serving you. We look forward to welcoming you again in the near future. Sincerely, Monica Lim Director of Talent & Guest Experience

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very satisfied
Stayed 1 night in Mar 2020
Response from Monica Lim, Director of Talent & Guest Experience on Mar 10, 2020
Dear guest, Warmest greetings from Bangi Resort Hotel! Thank you for taking some of your valuable time to share your recent experience while staying with us. We sincerely value your positive feedback and glad that you had a pleasant stay. It was indeed our pleasure serving you. We look forward to welcoming you again in the near future. Sincerely, Monica Lim Director of Talent & Guest Experience

8/10 Good

Kimba, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on a golf coarse & has beautiful surrounds. Would book again if in the area.
Stayed 2 nights in Feb 2020
Response from Monica Lim, Director of Talent & Guest Experience on Mar 2, 2020
Dear Kimba, Thank you for you reviews and for choosing Bangi Resort Hotel. We are happy that you enjoyed your stay and we look forward to having you again as our guest in our hotel. Sincerely, Monica Lim Director of Talent & Guest Experience

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from Monica Lim, Director of Talent & Guest Experience on Mar 2, 2020
Dear guest, Warmest greetings from Bangi Resort Hotel! Thank you for taking some of your valuable time to share your recent experience while staying with us. We sincerely value your positive feedback and glad that you had a pleasant stay. It was indeed our pleasure serving you. We look forward to welcoming you again in the near future. Sincerely, Monica Lim Director of Talent & Guest Experience

10/10 Excellent

Adriana, KL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7/10, the deluxe room is big!
Stayed 1 night in Feb 2020
Response from Monica Lim, Director of Talent & Guest Experience on Feb 23, 2020
Dear Adriana, Thank you for you reviews and for choosing Bangi Resort Hotel. We are happy that you enjoyed your stay and we look forward to having you again as our guest in our hotel. Sincerely, Monica Lim Director of Talent & Guest Experience

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
FAir place to stay to relax
Few pkace to eat in the hotel, nice pool, friendly staff, needs renovation thought. Next to a golf course, far from the city.
Stayed 5 nights in Dec 2019
Response from Monica Lim, Director of Talent & Guest Experience on Feb 18, 2020
Dear Stephane, Warmest greetings from Bangi Resort Hotel! Thank you for taking some of your valuable time to share your recent experience while staying with us. We sincerely value your positive feedback and glad that you had a pleasant stay. Just an update that the hotel is currently going through phases of renovations as we understand that our guest comfort level remain our top priority. It was indeed our pleasure serving you. We look forward to welcoming you again in the near future. Sincerely, Monica Lim Director of Talent & Guest Experience

10/10 Excellent

Ziza

Stayed 1 night in Feb 2020

8/10 Good

Sharin, Singapore

Travelled with partner
Liked: Cleanliness, staff & service
location is good and there lots of places for food and j shopping
Stayed 1 night in Jan 2020
Response from Monica Lim, Director of Talent & Guest Experience on Feb 7, 2020
Dear Sharin, Thank you for you reviews and for choosing Bangi Resort Hotel. We are happy that you enjoyed your stay and we look forward to having you again as our guest in our hotel. Sincerely, Monica Lim Director of Talent & Guest Experience

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Monica Lim, Director of Talent & Guest Experience on Feb 6, 2020
Dear Emily, Thank you for you reviews and for choosing Bangi Resort Hotel. We are happy that you enjoyed your stay and we look forward to having you again as our guest in our hotel. Sincerely, Monica Lim Director of Talent & Guest Experience

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort, definitely staying here again. The staff is friendly and very honest. I left some money in my pants when I sent them to the laundry and the Housekeeping manager, Winnie personally brought my money back.
Stayed 2 nights in Jan 2020
Response from Monica Lim, Director of Talent & Guest Experience on Feb 6, 2020
Dear guest, Greetings from Bangi Resort Hotel! Thank you for taking time to write to us and share your recent experience whilst staying with us. Bangi Resort Hotel do have our "Lost & Found" procedure and in fact we also reward our team members for their honesty & integrity whenever they return lost items. It is our responsibility to ensure that our guest's safety is well taken care off while they stay with us. I will definitely relay your gratitude and message to our laundry team. Feedback like this helps us constantly improve our guest experiences by knowing what we are doing right and what we can work on. I sincerely appreciate you taking the time to send us this helpful response. We look forward to welcoming you again in the near future. Sincerely, Monica Lim Director of Talent & Guest Experience

10/10 Excellent

Jie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent..value for money
Stayed 2 nights in Dec 2019
Response from Monica Lim, Director of Talent & Guest Experience on Dec 29, 2019
Dear Jie, Greetings from Bangi Resort Hotel! Thank you for your 5 ⭐️ rating. We are delighted to hear you enjoyed our hotel so much. We look forward to have the opportunity to share our hospitality with you again. At your service, Monica Lim Director of Talent & Guest Experience

10/10 Excellent

MUHAMMAD AFZAL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Monica Lim, Director of Talent & Guest Experience on Dec 27, 2019
Dear En. Muhammad Afzal, Warmest greetings from Bangi Resort Hotel! Thank you for taking some of your valuable time to share your recent experience while staying with us. We sincerely value your positive feedback and glad that you had a pleasant stay. It was indeed our pleasure serving you. We look forward to welcoming you again in the near future. Sincerely, Monica Lim Director of Talent & Guest Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2018
Response from Monica Lim, Director of Talent & Guest Experience on Dec 23, 2019
Dear Guest, Greetings from Bangi Resort Hotel! Thank you for your 5 ⭐️ rating. We are delighted to hear you enjoyed our hotel so much. We look forward to have the opportunity to share our hospitality with you again. At your service, Monica Lim Director of Talent & Guest Experience

10/10 Excellent

MAQSOOD AHMED

Travelled with family
Liked: Cleanliness, staff & service
overall cusyomer service was good rosita duty manager excellent zu zu was good zaini in buffet breakfast was excellent.only did like one extra bed provided was not good at all.
Stayed 2 nights in Dec 2019
Response from Monica Lim, Director of Talent & Guest Experience on Dec 20, 2019
Dear guest, Greetings from Bangi Resort Hotel! Thank you for taking time to review your stay with us. I am very pleased to hear that our team member made your stay a pleasant one. I will definitely conveyed your compliments to both Rosita and Zuzu. This will sure boost our team member morale. We have also taken note on the areas where we may have fallen short. Please be rest assured that necessary steps will be in place to improve the service level. Thanks for being our guest. We look forward to welcoming you back and being of service to you again. Sincerely, Monica Lim Director of Talent & Guest Experience

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place te stay for holidays with kids.
Overall is good. Very helpful and friendly staff. Just the hotel is bit run down, perhaps can do some upgrading, that's would be excellent. Like the swimming pool environment.
Stayed 2 nights in Dec 2019
Response from Monica Lim, Director of Talent & Guest Experience on Dec 14, 2019
Dear Guest, Warmest greetings from Bangi Resort Hotel! Thank you for taking some of your valuable time to share your recent experience while staying with us. We are thrilled to learn that you enjoy our room and our beautifully swimming pool. Our hotel continuously scheduled for upgrading works so that we are always relevant and kept up to the current trend. In fact, please allow me to introduce our new F&B Outlet, Hisashi-Japanese Wagyu Yakiniku at Level 1 just recently soft launched on 10 December 2019. It was indeed our pleasure serving you. We look forward to welcoming you back for another memorable stay at Bangi Resort Hotel. At your service, Monica Lim Director of Talent & Guest Experience

8/10 Good

MAQSOOD AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Monica Lim, Director of Talent & Guest Experience on Dec 10, 2019
Dear Mr. Maqsood Ahmed, Warmest greetings from Bangi Resort Hotel! Thank you for your recognition and review. We are very happy to learn that you had an enjoyable stay with us. It was indeed our pleasure serving you. We look forward to another opportunity to share our hospitality with you again. Sincerely, Monica Lim Director of Talent & Guest Experience

10/10 Excellent

SueJacob79

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is clean and new upgrade.. to have extra variety for breakfast choice
Stayed 3 nights in Nov 2019
Response from Monica Lim, Director of Talent & Guest Experience on Dec 3, 2019
Dear SueJacob79 , Warmest greetings from Bangi Resort Hotel! Thank you for your recognition and review. We are very happy to learn that you had an enjoyable stay with us. It was indeed our pleasure serving you. We have also taken note of your suggestions and will share this information with our Chefs. We look forward to another opportunity to share our hospitality with you again. Sincerely, Monica Lim Director of Talent & Guest Experience

8/10 Good

Ros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the bathroom
Stayed 1 night in Nov 2019
Response from Monica Lim, Director of Talent & Guest Experience on Dec 3, 2019
Dear Ros, Warmest greetings from Bangi Resort Hotel! Thank you for your recognition and review. We are very happy to learn that you had an enjoyable stay with us and especially complimented our bathroom. It was indeed our pleasure serving you. We look forward to another opportunity to share our hospitality with you again. Sincerely, Monica Lim Director of Talent & Guest Experience

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Monica Lim, Director of Talent & Guest Experience on Dec 10, 2019
Dear guest, Warmest greetings from Bangi Resort Hotel! Thank you for your recognition and review. We are very happy to learn that you had an enjoyable stay with us. It was indeed our pleasure serving you. We look forward to another opportunity to share our hospitality with you again. Sincerely, Monica Lim Director of Talent & Guest Experience

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay 👍
Stayed 1 night in Nov 2019
Response from Monica Lim, Director of Talent & Guest Experience on Nov 28, 2019
Dear guest, Thank you for you reviews and for choosing Bangi Resort Hotel. We are happy that you enjoyed your stay and we look forward to having you again as our guest in our hotel. Sincerely, Monica Lim Director of Talent & Guest Experience

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Monica Lim, Director of Talent & Guest Experience on Nov 26, 2019
Dear guest, Warmest greetings from Bangi Resort Hotel! Thank you for taking some of your valuable time to share your recent experience while staying with us. We sincerely value your positive feedback and glad that you had a pleasant stay. It was indeed our pleasure serving you. We look forward to welcoming you again in the near future. Sincerely, Monica Lim Director of Talent & Guest Experience

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Monica Lim, Director of Talent & Guest Experience on Nov 23, 2019
Dear Guest, Thank you for you reviews and for choosing Bangi Resort Hotel. We are happy that you enjoyed your stay and we look forward to having you again as our guest in our hotel. Sincerely, Monica Lim Director of Talent & Guest Experience