Exterior

Reviews of Days Inn by Wyndham Baltimore Inner Harbor

3 out of 5
Days Inn by Wyndham Baltimore Inner Harbor
100 Hopkins Place, Pratt Street & Lombard Street, Baltimore, MD

Reviews

7.0

Good

Rating 10 - Excellent. 301 out of 1003 reviews" "
Rating 8 - Good. 265 out of 1003 reviews" "
Rating 6 - Okay. 168 out of 1003 reviews" "
Rating 4 - Poor. 147 out of 1003 reviews" "
Rating 2 - Terrible. 122 out of 1003 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

India

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very nice and quiet. Safe
Stayed 2 nights in Mar 2024

2/10 Terrible

Timothy J

Disliked: Amenities
Bad
Stayed 1 night in Apr 2024

10/10 Excellent

joycelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay here when I go to concerts at the CFG arena. The staff was amazing and super helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very helpful and well informed
Stayed 2 nights in Apr 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers were very nice. Hotel just needs some updating.
Stayed 2 nights in Apr 2024

2/10 Terrible

Rosa

Disliked: Cleanliness, staff & service, property conditions & facilities
They never cleaned the room Staff is rude
Stayed 1 night in Apr 2024

6/10 Okay

Tasha

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Greg, west grove

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel if you are attending a meeting at the convention center, which is just across the street. Not as nice as high-end hotels but it's half the cost. I wouldn't stay here with my wife but will definitely return myself. Old rugs and low-end furniture remind you that it's a Days Inn, but the staff is excellent, and parking is easy.
Stayed 2 nights in Mar 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. friendly staff. easy in and out parking. close to Inner Harbor.
Stayed 1 night in Mar 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service
Clean facilities, nice on outside but needs updating on the inside. Carpet had big stains in room. Also, not handicap accessible to enter. 5 steps to enter lobby.
Stayed 2 nights in Mar 2024

10/10 Excellent

KELLY

Stayed 1 night in Mar 2024

2/10 Terrible

ANKITKUMAR

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bathroom was leaking from ceiling
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Travelled with family
Liked: Staff & service
Great location, close to the Inner Harbor. Friendly, helpful staff. The hotel is old, worn down, and needs updated badly. You get what you pay for, and all I needed was a bed to get a good nights sleep and it was good for that.
Stayed 1 night in Mar 2024

2/10 Terrible

Kyle

Found roaches in the room.
Stayed 1 night in Mar 2024

6/10 Okay

Waki

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very efficient, check in and out was easy and quick. The room was very well kept and clean. Perfect all around. Thank you so much.
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad at all. All the staff was friendly and welcoming. Only reason I didn't give it an across the board 5star rating was the chincy breakfast. That's my only complaint. There was food yea, but cereal, apples, bagels and granola... My only complaint
Stayed 1 night in Mar 2024

10/10 Excellent

daphne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Convenient to everything.
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service
Property was OK Room was very nice and clean Restaurant was closed
Stayed 1 night in Mar 2024

10/10 Excellent

Eduardo

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and the staff was very friendly.
Stayed 1 night in Mar 2024

4/10 Poor

James

Business traveller
When I booked the hotel you didn’t tell me that the coffee shop and restaurant were closed. A full breakfast was supposed to be included in the price. Now they are only offering what they describe as grab and go breakfast items. Someone should give me a discount. This is false advertising.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Stayed 3 nights in Mar 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, just wish they had smart t.v
Response from Guest Service Manager on Mar 22, 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Days Inn Inner Harbor in the near future.

6/10 Okay

Farrah

Travelled with partner
Disliked: Property conditions & facilities
We booked a room with a QUEEN bed. It was clearly a double and the pillows were small and uncomfortable. But I guess for the $ it is what it is. Staff were nice though.
Stayed 2 nights in Mar 2024
Response from Guest Service Manager on Mar 16, 2024
Thank you for taking a moment to share your experience. We are so pleased to have you hear with us. We look forward to welcoming you back again soon.

8/10 Good

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great Rate . Going to Craft Show.. Perfect location. room fine for the money..
Stayed 1 night in Mar 2024
Response from Guest Service Manager on Mar 16, 2024
Thank you for taking a moment to share your experience at Days Inn Inner Harbor. We are so pleased to hear you found your stay to your liking. We look forward to welcoming you back again soon.

4/10 Poor

Isaiah

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Had wet carpet in front of the bathroom door. TV wasn’t working. Breakfast was very limited. Staff, however, was very friendly.
Stayed 2 nights in Mar 2024
Response from Guest Service Manager on Mar 15, 2024
We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

8/10 Good

Demetrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it was right across from the convention center and the Harbor! Would definitely stay again.
Stayed 1 night in Mar 2024
Response from Guest Service Manager on Mar 13, 2024
Thank you for taking a moment to share your experience at Days Inn Inner Harbor. We are so pleased to hear you found your stay to your liking. We look forward to welcoming you back again soon.

2/10 Terrible

Annette

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The receptionist was awesome and very pleasant, the room was nasty turned back the cover and sheet had big brown stain on it ,turned my stomach who would leave a sheet like that on a bed for a customer to see called front desk for clean bedding took 1/2 hour and had to call again to get the sheets she did apologize. I will never stay here again.
Stayed 1 night in Mar 2024
Response from Guest Service Manager on Mar 13, 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guest feedback and work hard to ensure that similar issues do not occur in the future.

10/10 Excellent

Danika

Great
Stayed 2 nights in Mar 2024
Response from Guest Service Manager on Mar 13, 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Days Inn Inner Harbor. We hope you’ll visit us again soon.

6/10 Okay

Joel

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
LOVED THE LOCATION ! Very close to events centers. Hotel breakfast was very subpar, but Dunkin’ Donuts is a block or so away. Hotel needs a little TLC. Room was very Clean. Not a bad stay. Just needs some fixing.
Stayed 1 night in Feb 2024
Response from Guest Service Manager on Mar 13, 2024
Thank you for taking a moment to share your experience at Days Inn Inner Harbor. We are so pleased to hear you found your stay to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Service Manager on Mar 13, 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Days Inn Inner Harbor. We hope you’ll visit us again soon.

10/10 Excellent

Jonae

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 1 night in Feb 2024
Response from Guest Service Manager on Mar 13, 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Days Inn Inner Harbor. We hope you’ll visit us again soon.

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn't like was we had to pay extra for parking
Stayed 1 night in Feb 2024
Response from Guest Service Manager on Mar 13, 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Days Inn Inner Harbor. We hope you’ll visit us again soon.

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities
Dried condoms on the floor mold in the bathroom and vomit on the bed skirts
Stayed 1 night in Feb 2024
Response from Guest Service Manager on Mar 13, 2024
Thank you for providing us with your valuable feedback. We’re disappointed to hear that your stay wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.

6/10 Okay

Braulia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room was not as clean as I would expect. There were food crumbs on a chair near the bed, a leaf in the bedsheets, and the tile in the bathroom was stained. The bench was also stained and the desk was not clean. I stayed for an event at the CFG arena. So that was conveniently close by. However, my daughter would not even shower there. The staff was super nice at the front desk.
Stayed 1 night in Feb 2024
Response from Guest Service Manager on Mar 13, 2024
Thank you for providing us with your valuable feedback. We’re disappointed to hear that your stay wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.

6/10 Okay

Corinda

Stayed 1 night in Feb 2024
Response from Guest Service Manager on Mar 13, 2024
Thank you for taking the time to provide valuable feedback about your stay. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.

8/10 Good

Dawne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024
Response from Guest Service Manager on Feb 21, 2024
Thank you for your great review. At Days Inn Inner Harbor, we work hard to offer high-quality service to every guest.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly and approachable. The hotel was also right across from the venue of the concert we attend so convenient.
Stayed 1 night in Feb 2024
Response from Guest Service Manager on Feb 21, 2024
Thank you for your great review. At Days Inn Inner Harbor, we work hard to offer high-quality service to every guest.

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from Guest Service Manager on Mar 22, 2024
Thank you for choosing us for service. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Days Inn Inner Harbor in the near future

8/10 Good

Augusto

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Guest Service Manager on Feb 21, 2024
Thank you for your great review. At Days Inn Inner Harbor, we work hard to offer high-quality service to every guest.

10/10 Excellent

Bonita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk was very nice and professional!!
Stayed 1 night in Feb 2024
Response from Guest Service Manager on Feb 21, 2024
Thank you for your great review. At Days Inn Inner Harbor we work hard to offer high-quality service to every guest. We made sure to share this feedback with our staff to give them the recognition that he deserves.

6/10 Okay

Jeffrey

Stayed 1 night in Feb 2024
Response from Guest Service Manager on Mar 22, 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here is committed to providing high-quality customer service to all of our guest. We hope to see you again in the near future.

6/10 Okay

Chad

Travelled with family
Liked: Cleanliness, staff & service
Hotel charges $1.00 for the safe in the room, whether you use it or not. This is in addition to the "all inclusive" price Expedia shows and is paid at the property. Even the front desk person said it was a scam and an easy way to make a couple hundred dollars without effort.
Stayed 1 night in Feb 2024
Response from Guest Service Manager on Feb 5, 2024
We apologize that you were not aware of the additional fees here a the property. We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality experience. However, it does seem that we failed to meet your expectations. We apologize for this issue.

4/10 Poor

Nicola, Harrisburg

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room was not well cleaned. There was old gum stuck on the carpet next to the bed and hair on the shower wall. There was nothing left at the grab & go breakfast station at 8am. The counter staff were very nice for both check-in and check-out.
Stayed 1 night in Feb 2024
Response from Guest Service Manager on Feb 5, 2024
Thank you for providing us with your valuable feedback. We’re disappointed to hear that your stay wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2024
Response from Guest Service Manager on Feb 6, 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Days Inn Inner Harbor. We hope you’ll visit us again soon.

6/10 Okay

Ronisha

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property very convenient to Convention center lots of restaurants within walking distance. After booking received email pool closed, restaurant closed. Breakfast was not good. Front desk staff very nice and helpful
Stayed 2 nights in Feb 2024
Response from Guest Service Manager on Feb 5, 2024
Thank you for sharing this positive review. We appreciate our location here in Downtown Baltimore just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.

8/10 Good

Haibing

Business traveller, Travelled with group
NA
Stayed 2 nights in Feb 2024
Response from Guest Service Manager on Feb 5, 2024
Thank you for taking a moment to share your experience at Days Inn Inner Harbor

6/10 Okay

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wish the walk away breakfast was better
Stayed 5 nights in Jan 2024
Response from Guest Service Manager on Feb 3, 2024
Thank you for taking the time to provide valuable feedback about your stay. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.