Courtyard

Reviews of Baltic Hotel

2.5 out of 5
Baltic Hotel
Hansestr. 11, Lübeck, SH

Reviews

8.6

Excellent

Rating 10 - Excellent. 226 out of 598 reviews" "
Rating 8 - Good. 301 out of 598 reviews" "
Rating 6 - Okay. 65 out of 598 reviews" "
Rating 4 - Poor. 4 out of 598 reviews" "
Rating 2 - Terrible. 2 out of 598 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were extremely lucky finding an on street parking space literally outside the hotel. The walk into Lubeck was easy and takes you right past the Tourist Information. Breakfast is in sittings thank goodness as the breakfast area is small but includes everything you could want with loads of choice
Stayed 1 night in Jul 2023

10/10 Excellent

Hedda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Alison

Liked: Cleanliness, staff & service
Clean and comfortable . Excellent position very close to bus and train stations .
Stayed 4 nights in Oct 2022
Response from Elena Pintus on Oct 29, 2022
Thank you very much for taking the time to write a review!

6/10 Okay

Paul R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple comfort.
It was neither bad nor good. It's a decent place to stay for the night as a stop. The room and hotel are simple and basic. We got there early enough to unwind and get a good night's rest. There is no A/C but there is a tiny desk fan.
Stayed 1 night in Aug 2020

10/10 Excellent

Elisabeth

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely authentic Germany
Love this hotel. So charming and quiet not to mention authentic. My family is German Canadian and everything reminds me of my German Family growing up. The Baltic Hotel was lovely and comfortable. Great breakfast and fantastic location. Vielen Danke.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is probably a small family business so very friendly and welcoming with exceptional cleanliness and great breakfast
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good value
Good value for a night in Lübeck! There are limited parking outside along the road, the hotel manager was very kind and moved his car so I could park. We slept well and had a good breakfast in the morning.
Stayed 1 night in Aug 2019
Response from ad on Aug 21, 2019
Dear Guest, Thank you for your response. We use these to to see how we can improve our services. Kind regard, Adrianus van den Engel, Baltic hotel

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place and location.
Stayed 1 night in Mar 2019
Response from ad on Jul 10, 2019
Thanks for your review. This is important for us because we use deventual reviews to improve our service. MfG, Adrianus van den Engel, Baltic hotel

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from ad on Jun 13, 2019
Guten Tag Joann, Vielen Dank für ihre Bewertung. Wir schätzen dieses sehr. Eventuelle Kritiken geben uns die Möglichkeit um unsere Service zu Verbesseren. MfG, Adrianus van den Engel, Baltic Hotel

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr sauber, Betten sehr gut, wir hatten einen Balkon, sehr ruhig und 5 Fussminuten zum Holstenstraße Tor.
Stayed 2 nights in Oct 2018
Response from ad on Oct 22, 2018
Vielen Dank für ihre bewertung. Wer schätzen das sehr und wir nutzen diese um unsere Dienstleistung zu verbesseren. Mit freundlichen Grüßen,Adriansu van denEngel, Baltic Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lubeck stay.
I arrived at this hotel in the evening after spending the first day of my trip to Germany in Hamburg and it was easy to find around the corner from the main train station and opposite the main bus station. There is a Subway next door to the station that I used for evening meals. The hotel itself is pleasant 3 star experience with a good quality breakfast buffet. My room was clean, the appearance was adequate, Wi-Fi was good, and I was able to watch the Champions League final on the TV. I stayed in a single room and my only gripe was the shower cubicle was small, and whilst I was able to make do, it would not suit the larger traveller. The Holsten Gate and the rest of Lubecks World Heritage listed Altstadt is a five to ten minute walk away. Having visited Lubeck twice now it's probably unlikely I will return again, however I would have no hesitation in booking this hotel again if I were to.
Stayed 3 nights in May 2018
Response from ad on Jun 22, 2018
Thank you for your response. We appreciate this and use this to see if we can improve our services. Regard, Adrianus van den Engel, Baltic hotel

10/10 Excellent

Maya, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for an overnight stay, close to station and with a balcony. Fantastic breakfast and service.
Response from van den Engel on May 16, 2018
Thank you for your response. This enable us to improve our services. Kind regards, Adrinaus van den Engel Baltic Hoel

8/10 Good

Nicholas

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2018
Response from van den Engel on Apr 4, 2018
Thank you for your response. We appriciate this because this anable us to improve our services. Adrianus van den Engel Baltic Hotel

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Good Value Lubeck
The Baltic was convenient to get into Lubeck (though across the street from the bus depot), and was a good value stay. The staff were friendly and helpful, but the room could use some work. The handle to our bathroom was coming off, and there was a cloth nailed to the skylight to block it, but otherwise the room was fine. Breakfast was the usual spread, we were too late to order anything additional, so can't comment beyond the spread. Overall good value.
Stayed 1 night in Dec 2017
Kind regards, Thank you for your comment. We appreciate this and enable us to improve our services. Kind regard, Adrianus van den Engel Baltic Hotel

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Thank you for your respons. We appriate this and anable us to improve our servic. Adrianus van den Engel, Baltic Hotel

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
This hotel was close to the old city with in easy walking distance. The bus station was also opposite. Great value for money and very friendly service. I would stay again.
Stayed 1 night in Nov 2017
Thank you for your respons. We appriate this and anable us to improve our servic. Adrianus van den Engel, Baltic Hotel

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
I was really impressed by this hotel from the start. Our flight was delayed and we did not arrive until 0100am! They made sure the key was available for us and that was a relief, it was a clean friendly hotel and great value for money. We were within walking distance to Lübeck city centre and the main bus station was opposit the hotel. We I visit again I will use this hotel!
Stayed 3 nights in Nov 2017
Kind regards, Thank you for your comment. We appreciate this and enable us to improve our services. Kind regard, Adrianus van den Engel Baltic Hotel

8/10 Good

Tor Olav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Yasheng

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2017
Thabnk you for your comment. We appriciate this and it will us enable to improve our service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with great breakfast close to train station. No elevator if you have heavy bags.
Thank your for your comment. We appriciate this and allow us to improve our services. Adrianus van den ENgel, Baltic Hotel

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick visit
Good location and easy to find. Short walk to old town. Very good breakfast and friendly staff.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good breakfast
Excellent location, next to both the train and bus stations and an easy stroll into the Old Town. Room comfortable and breakfast very good. The staff were friendly and the hotel spotless.

10/10 Excellent

Michelle, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Lübeck!
It was a very cozy stay. I arrived after 10pm due to my ferry's timing and had wrote it prior to inform them. The staff arranged for me to do a self check-in and I truly appreciated it. Breakfast was lovely and the staff service were sincere and great! I really liked my room too - came with a fan in case it got too warm.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ATL, ATL US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Great facility for the price. Very friendly and helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
No elevator
Be aware that this hotel does not have an elevator. Rooms are on many levels and you need to carry luggage up many stairs. Parking was also limited. If those issues are not a big deal, then I would recommend it. The breakfast was amazing and the innkeeper is very friendly (also he speaks English).

8/10 Good

Ane, San Antonio Texas and Stockholm Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small family hotel
The staff was very service minded but lack knowledge in English. Few parking spaces. Breakfast excellent.

10/10 Excellent

Jon D, Fareham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, small, family run hotel
The hotel is located opposite the bus station and 100m from the train station, but there was no noise as the hotel had good double glazed windows. The room was clean and bright, with a very clean and maintained bathroom. The room has Wi-Fi (about 6M download speed) which was reliable during my visit. The breakfast was typically German, with cereal, breads, cheeses, cooked meats and fresh fruit, it was very good. Generally there is nothing to complain about with this hotel, and I'm sure if you did find something wrong it would be corrected quickly and efficiently!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, easy access
This was a good value with easy location, great free wifi, tasty breakfast with good choices included. We would recommend this hotel and would return. We also had free parking. The room we had was a bit small for movement but functional.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good size room. Good breakfast. Easy access to town. Surprisingly quiet considering the bus station is very close .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and friendly
This hotel was a great base from which to see Lubeck, close to the railway and bus stations and a short walk into the historic centre. The welcome was warm and the staff helpful and friendly. My single room was clean and fine for my short stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay, close to train station
Breakfast options were okay, certainly not extravagant but not lacking either

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was redone 3 yr ago, looks like it were yest
Very pleased. Fine room, though small, it was VERY reasonable and included good breakfast. Even had a blooming magnolia tree outside my window. Just steps from station, bu not inconvenient for altstadt as Lubeck is small.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelent Value

10/10 Excellent

joc, fingal head australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient good value breakfast
interesting city with some famous sons

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Robert

Disliked: Property conditions & facilities, room comfort
Back to the middle ages...
The hotel has no functional computer at the front desk. That encapsulates this hotel. At least the breakfast was really good.

10/10 Excellent

Maike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, außergewöhnlicher Service mit viel Liebe zum Detail, zentrale Lage
Stayed 1 night in Apr 2024

10/10 Excellent

Cornelia, Frankfurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein super kleines Hotel, sehr pragmatisch, alles was man für einen kurzen Städtetrip braucht, super ruhig. Leckeres Frühstück, super nah zum Bahnhof, direkt gegenüber vom ZOB für Bussen in die Innenstadt, die Altstadt ist fußläufig schnell zu erreichen. Staff nett und freundlich. Sehr zu empfehlen und ich würde es gerne wieder wählen!
Stayed 2 nights in Mar 2024

10/10 Excellent

Hein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima.
Stayed 3 nights in Feb 2024

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel med god morgenmad.
Fint Hotel, dejligt morgenmad og i gåafstand til centrum
Stayed 1 night in Dec 2023

10/10 Excellent

Henrik Møller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super super.
Super hotel og beliggenhed. Langt bedre end forventet. Morgenmad som et *** hotel. Stille værelse. Balkon.
Stayed 3 nights in Dec 2023

8/10 Good

Lone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel, med central beliggenhed. Dejligt stort værelse med mulighed for at sidde udenfor værelset på lille terrasse. Og så var der både bruskabine og badekar. Fin og rolig morgenmad.
Stayed 2 nights in Nov 2023

10/10 Excellent

Peter D

Stayed 2 nights in Nov 2023

10/10 Excellent

Hans Jørgen

Stayed 2 nights in Nov 2023

10/10 Excellent

Tina

Stayed 1 night in Nov 2023

10/10 Excellent

Yui Ling

Stayed 1 night in Aug 2023