Outdoor pool, pool umbrellas
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Reviews of The Benoa Beach Front Villas & Spa

3.5 out of 5
The Benoa Beach Front Villas & Spa
Pratama Street 15b Tanjung, Nusa Dua, Bali

Reviews

6.4
Rating 10 - Excellent. 10 out of 89 reviews" "
Rating 8 - Good. 29 out of 89 reviews" "
Rating 6 - Okay. 26 out of 89 reviews" "
Rating 4 - Poor. 17 out of 89 reviews" "
Rating 2 - Terrible. 7 out of 89 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and dirty we had to ask for a better room that had air con working our second room had dirt in all the corners the bathroom was covered in mould and worn out tiles all the taps continuely ran .the breakfast was the same every day with no buffet,which was advertised no mini bar which was advertised no water sports gear which was advertised not even cushions on the lilos this place is a dump,stay away!!
Stayed 5 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Liked location, staff helpful, gardens well presented, entire units in bad need of a complete renovation. Stayed 2 years ago and not one improvement in that time.
Stayed 4 nights in Nov 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older villas but larger size rooms, good area and breakfast, plenty of restaurants close by.
Stayed 3 nights in Oct 2019

4/10 Poor

Helena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Undermåligt
Bilderna på Hotells.com visade ett mysigt ställe på stranden, men det var det ej! Slitet, smutsigt, dålig städning, sura handdukar, hårda sängar. Mycket nedgångna villor som har stort behov av renovering och uppfräschning, som att sova i en bunker! Hotells.coms målade upp ett fint boende på stranden med en privat strand men där var det skräpigt och full kommers med uthyrning av diverse motordrivna ”leksaker”
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Very old and dated property. The padlock on the doors are just strange. Showers didn’t work for a day. I wasn’t impressed with the place overall.
Stayed 3 nights in Jun 2019

6/10 Okay

Cathy

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
for the price i paid it was ok
Stayed 2 nights in Jan 2019

10/10 Excellent

Mojie, Medford or

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 5 nights in Nov 2018
Response from Kadek on Dec 11, 2018
Thanks

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
PLACE WAS ADEQUATE ON THE BEACH STAFF VERY HELPFUL WOULD NOT GO BACK
Stayed 7 nights in Nov 2018
Response from k on Dec 11, 2018
Thanks

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2018

6/10 Okay

Carol

Very traditional accommodation in gardens leading to beach & restaurant. Rooms exterior woodwork needs little attention. Very friendly. Constantly had to request that towels be changed due to their wear and appearance. Always replaced with newer more acceptable towels.
Stayed 21 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They missed our airport pickup, but they were very apologetic. Room was large, but the pillows were a little firm for our liking. Huge bed. Beautiful garden path.lovely view and easy access to beach. Good wifi. Close to bank/services. Very quiet. We will be back
Stayed 3 nights in Jul 2018

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

6/10 Okay

Shane, Nusa dua Bali

Liked: Staff & service
Disliked: Room comfort
When we booked we knew what we were getting . This is a down to earth place to stay and filled our needs . The problem we had was the bed was not comfortable. And every time we turned over the bed squeaked a lot which keeped us awake . The breakfast was ok but after 12 nights there we got a bit board with the menu . The food was ok. If you want somewhere quiet this place is ok to stay at for the money . Each day we were there we had the pool to ourselves .
Stayed 12 nights in May 2018

6/10 Okay

Ez, KL

Liked: Staff & service
Cheap, beach front, halal restaurants, comfy hotel
I came here alone to simply have a me time. So, I purposely chose this hotel for the reasonable rate and the fact that it's beach fronting, sandwiched between larger established hotels. Hotel ground is pretty, similar to most Bali hotel grounds. Hotel staff were friendly. Sourcing for food was easy. Plenty of restaurants nearby. Arts & craft shops too. The beach was nice, however, too much plastics washed ashore which is a Bali's problem. Plenty of water activities to do. Massage by the beach and strolling on the beach is very nice.
Stayed 2 nights in Apr 2018

8/10 Good

Chi

Liked: Cleanliness, staff & service, room comfort
Old Balinese feel
If you're budget conscious, this place is perfect. Location is awesome and you get to enjoy the pool and same beach with Holiday Inn and Conrad. Old Balinese style embraced in beautiful garden, really quiet and the polite staff is a plus. Our room was ok but the bed isn't comfy and the towels are awfully old. However, we were out all day so it didn't matter much. Simple buffet breakfast included.

8/10 Good

Katrin

Liked: Cleanliness, staff & service, room comfort
a little gem that would need polishing
We loved the setting, this fairytale garden with little ponds and mossy gods and demons. It's wheelchair accessible except for the two steps up to the restaurant and a steep step over a portal into the room which would need a little excercise. Rooms are spacious and stylish. Bathrooms a little outworn. Airconditions need servicing. Personnel enjoy easygoing jobs, without proper managerial supervision. The little pool is a real add-on not to be missed as the sea in front is dominated by watersports. As the Conrad's next door is currently renovated building activity disturbs the tranquility. But the many birds and squirrels that inhabit the hotel grounds don't mind.
Stayed 7 nights in Mar 2018

10/10 Excellent

Kamalakannan Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved it! Highly recommended
The stay was absolutely amazing! All the people at the hotel were very very friendly. There is continuous hot water, WiFi is available throughout the hotel, the private beach at the back of the hotel is very clean and not at all crowded! The receptionists and all the other staff are very helpful and when I was in a fix with my flight tickets, they went out of their way to help us out. Highly recommend this hotel for a peaceful stay in Nusa Dua, with no noise or any other disturbance and a great, friendly set of locals to interact with!
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good location and environment
Door need to change to more secure and safe. This villa need to update
Stayed 2 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Nov 2017

8/10 Good

glennis, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and the pool area and beach were great
Need a place that I could just rest and relax. This hotel did all this for me.
Stayed 4 nights in Oct 2017

10/10 Excellent

Barry & Liz, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beachfront accommodation
Stayed for a week.. could have easily stayed longer.. If you are looking for a true balanese style small friendly reasonably priced resort right on a fab beach then give it a go. Staff are only too happy to help, get you anything you need and went out of their way to help us while we were there. Its not a five star Hilton, but that's not what we were looking for, and if you like the local flavour when travelling this has sure got it. Your'e not treated just as a "room number"
Stayed 4 nights in Jul 2017

8/10 Good

Darren , Merimbula NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and old fashioned on the beach
For the price brilliant Nice people, on the beach and breakfast was a bonus
Stayed 9 nights in Sep 2017

2/10 Terrible

sandra, brisbane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom was unusable stained old cockroachs
The room was full of mold and the waterfront we paid extra for was unavailable. Don't stay here you can do much better for the same money
Stayed 4 nights in Aug 2017

8/10 Good

Jen

Liked: Staff & service, room comfort
Would stay again
Staff very friendly. Seems to be one of the only traditional and small hotels left in the area. Room was a good size with an inside and outside shower so you have the choice. Room was clean, huge mosquito nets all the way around the 4 poster bed which was great. Breakfast was ok, choice of veggie, American and Indonesian styles. As well a second pastries, cereal and toast. Fruit had ants on it tho unfortunately. Seating area overlooked the ocean so very picturesque. Pool area small but very quiet and looked clean. Communal toilet in the eating area was disgusting though. Only real bad point to mention. Cheap and cheerful compared to the rest. Lots of restaurants nearby too.
Stayed 2 nights in Jun 2017

8/10 Good

Sean, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located - right on the beach
Nice hotel for the price, very spacious room / bathroom, and well kept garden area. Bar was a bit disappointing, stick with just ordering a beer here. Breakfast was very good. Overall, would give this one a thumbs up!

6/10 Okay

g

Liked: Staff & service
Great location hotel needs money spent on it. ,
If money was spent painting inside and out and better shade areas this could be a 4star hotel Chalets are big staff good right spot .

6/10 Okay

Ahmed , Australia

Liked: Cleanliness, room comfort
Quiet hotel very close to beach and amenities
Very quite hotel compare to other big hotels surrounding it. Ideal for people prefer less crowded place. Next to beach and water activities. Cons No shower curtains. Which result a floody bathroom floor. Bath tub blocker did not work. Wifi signal was next to dead. Told the reception 3 times. Nothing happened. Welcome drink was some kind of fruit syrup with water. But it was a buget accommodation which suited our financial plan. Options for local food and shopping was good.

8/10 Good

thaidi, NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Balinese Hotel
Although this hotel is a little rundown, it was a cute authentic Balinese ppace to stay, among the big, ugly expensive hotels at Nusa Dua. We had friends come and have a drink and dinner with us who were staying next door at the Conrad, and they thought it was a wonderful place as well. The food and service was just as good as the Conrad, BUT so much cheaper. Definitely value for money.
A view of the beach from the pool
Part of the garden

8/10 Good

Mieczyslaw, Great cransley uk

Liked: Cleanliness, staff & service
Peaceful , simple , cheap traditional little hotel
The accommodation is a self contained villa built in Indonesian pagoda style with a surrounding wall for privacy. Access is from a tropical tree lined avenue with nice gardens , fishpond etc ,very relaxing and peaceful .nice small pool , restraint and bar And beach within 50 metres walk . Very attentive , polite and efficient staff. Taxi easy to get into town on road passing hotel every minute . Only negative the room air conditioning could not cope with the high heat and humidity.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, quiet hotel wedged between resorts
A welcome relief from the mega resorts. Air conditioning units from Holiday Inn next door very close to villa 8 and noisy. Noise also travels through rooms with joining doors.

6/10 Okay

Jasmine, Gold Coast, Australia

Liked: Staff & service, room comfort
Disliked: Cleanliness
Excellent location
Room was tidy but could have been cleaner. Toilet did not flush well and staff were notified. Didn't fix the problem though. Staff were lovely. But a bit expensive for the standard of cleanliness.
View from the hotel restaurant
A villa door
The hotel grounds

8/10 Good

Donna, Australia

Liked: Cleanliness, staff & service, room comfort
Nice Hotel
We have stayed here before, and enjoy it's smallness and tranquility.

8/10 Good

Mill, australia

Liked: Staff & service
Great location, homely.
Exactly what you would expect from a three star hotel, Location was perfect and very homely , rooms tidy, and staff friendly . Very quiet which is hard to find in bali, don't stay there if you expect five staff performance but it is exactly what it states , three star quality.

6/10 Okay

Thi Kim Loan, Vietnam

Liked: Staff & service
Disliked: Property conditions & facilities
My review
The room was clean and tidy. I am most satisfied with the altitude of the employees in the hotel: friendly, willingly with smiles. The hotel amenities are fair. But the hotel is far from big shopping center. I could not find high-quality products in super markets around the hotel.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced, poor maintenance
We arrived pretty late at the hotel around 9pm, we dropped our bag in the room and we rushed out to have dinner as most of the restaurants around that area is close early. We came back to hotel around 12 midnite and that's when the nightmare began. We noticed that the bed sheet is very dirty, some dusts and sorry.... pubic hair, Yes! We tried to call housekeeping but no one picked up. So we went out to see and no body was in the front office, but we spotted a guy who is sleeping soundly, so we woke him up and we assume him as the security guard. He was helpful, he helped us to change the bed sheet at around 1 am. During the changing of the sheet, he actually put the fresh bed sheet on the floor. Ouch! So he finished around 1.15, tried to took shower to find out the shower head is very rusty and dirty, the drainage didn't work well, and the water is very salty. The next day we managed to 'catch a housekeeping' to fix the drainage, and what he did was just scrubbing the floor and around the drainage area. Voila! the water can be flushed out. We informed the girl in the front office area about our 'experience' when we checked out and her response : O ya? Really? and that's it, no sorry nothing. To sum up, the management should really manage the hotel by doing regular maintenance, the staff not all of them are friendly and helpful, the price that we paid is really way overpriced for that kind of standard.

10/10 Excellent

John, Adelaide

Liked: Cleanliness, staff & service, room comfort
A old gem sandwiched by new concrete.
We stayed in an Ocean Villa and thoroughly enjoyed our stay. This an old place and the drains whiffed a bit towards the evening and our pillows were old and need to be replaced. But we score it 5/5 as a good value proposition. On either side The Konrad and the Holiday Inn tower above and have majestic frontages compared to the Benoa which has a reception area the size of a broom cupboard. So if you want modern, but small, rooms go next door. If you want large rooms and old style Bali character then go to the Benoa.

4/10 Poor

maxine, australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice hotel. Bed and pillows so hard I had to leave
Had to leave ,did not sleep for the time I was there. So I had the expense of other accommodation. Most disappointing. I stayed only 6 nights of the 14 that I had paid for. A refund should be made to me.

6/10 Okay

Anjana, Singapore

peaceful holiday
We enjoyed our time in the resort. Very nice and relaxing hotel. All of them are nice. Thanks to them.

6/10 Okay

Donna, Australia

Liked: Staff & service
Disliked: Property conditions & facilities
On the beach, quiet, friendly staff.
Location made up for shortfalls in any form of luxury! Only one night was noisy due some loudly complaining guests, who thankfully only stayed one night.

6/10 Okay

Anjana, Singapore

Great place to relax.
It's nice place to relax. It has nice view.It's near to the ocean. If some one wants to enjoy Balinese accommodation this one is perfect.Price is reasonable. The staff are friendly. We enjoyed our stay. Thanks.

2/10 Terrible

Tony, Perth WA

Disliked: Cleanliness, property conditions & facilities, room comfort
this place is a dump
filthy dirty outdated padlock for a front door ............................

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
nice neighborhood but very old hotel
we booked two room, and apparently different room has different interior. one of them was very old, and the other was slightly better.

4/10 Poor

John, Melbourne Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Attractive property with disappointing operation
This set of villas is surrounded by large complexes so it does stand out as a peaceful retreat amongst the concrete ugliness of the so called high end hotel chains. The setting is Balinese with winding paths, fish ponds, tropical gardens and close to the beach. There is no street noise although the rooms are very tired, not that clean and the bathrooms were very mouldy. The reception staff were very helpful particularly when we had no hot water in the bathroom( this was rectified eventually).The next day we actually had no water and as we were about to leave we just gave up. The breakfast was of 3 choices and average at best. The pillows on the bed were appalling with stained pillow cases and the mattress was equally appalling. This resort has so much potential if the owners put some effort and funds into much needed maintenance and updating (or at the very least replace mattresses, linen, towels and pillows). They could also do with some understanding of what a Balinese resort of this type is all about. It is however such a better location than the big resorts. They did arrange airport transfer for us...great driver and all worked well on the day. One glaring fault was that we were presented with a menu of drinks and food to be told that there was only beer or soft drinks available despite a extensive drinks list. We quickly lost confidence in eating in the restaurant apart from the adequate breakfasts

8/10 Good

Sam, Colombo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Benoa
Benoa is a lovely spot in Bali. It is wedged between two large upscale hotels. The service is efficient but not rapid. We had a lovely time in our very relaxed private villa. The breakfast was delightful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hideaway
delightful ambiance, beautifully peaceful. directly on the beach

10/10 Excellent

Robin, Kyrenia Cyprus

Liked: Cleanliness, staff & service, room comfort
For a romantic getaway
great place , fantastic ambiance. snuggled between the modern concrete blocks you feel like you are in a time warp/ The food was tasty and good value for money.

6/10 Okay

Yash, India

A mediocre hotel.
Salty water in the taps and pool. Very lazy response by the staff. Ibis styles just infront is a much better hotel at almost same price.

8/10 Good

JW, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples holiday
Unfortunately there was construction going on both sides of the hotel grounds, this meant there was quite a bit of noise late into the evening. During the construction, the hotel phone/internet lines were cut (not the fault of Benoa), just an unlucky accident to happen whilst we were there. The Staff are extremely helpful, very easy to communicate with, and wen out of their way to assist us with some quirky issues we had experienced (phone chargers not working correctly). They are all very knowledgable of the area, and have suggestions of tours to participate in.

2/10 Terrible

richard, perth australia

Disliked: Cleanliness, property conditions & facilities, room comfort
construction site
to start with we were right next to a construction site which worked from 8 am to midnight every day which we were not informed of and the site overlooked the entire complex so no privacy at all the sheets and pillow cases were yellow and stained very outdated beds then on our last night asked for taxi to be booked for airport early next morning then phones our room 11.55pm and ask me to go to reception to pay mini fridge bill as person on reception in the morning will be asleep we were not impressed at all