Dear Sebastian,Heartfelt thanks for your outstanding rating. We cannot wait to have you back with us again in the near future. Kind regards,Alain EggenschwilerGeneral Manager

Dear Deante,Heartfelt thanks for your amazing review pointing out the dedicated team here at The Bale Nusa Dua, our family members! We are pleased to hear that the birthday surprise for your other half was a success and delighted to learn that you felt like a king in his palace. We cannot wait to have you both back here at The Bale in the near future and wish you all the best until then.Kind regards,Alain EggenschwilerGeneral Manager

Dear Tracy,Thank you very much for rating your recent stay with us. We would love to learn more about your stay and what we could improve. It would be amazing if you reach out to me personally.We would love to see you back at The Balé and wish you all the best until then.Kind regards,Alain EggenschwilerGeneral Manager

Dear Adrian,We are delighted to receive your outstanding review on your recent stay with us. It was a pleasure to have you and your friends staying with us. Rest assured that we share your compliments with our team, especially the spa and the culinary family members. We hope to see you soon again here at The Bale Nusa Dua and wish the four of you all the very best until then. Kind regards,Alain Eggenschwiler

Dear Kelly,Many thanks for your amazing review on your recent stay with us. Our family members are indeed the biggest asset to our property and provide a delightful experience to all our patrons, making them feel at home. We already miss you and hope to be able to welcome you back to your home in Bali soon again. Kind regards,Alain EggenschwilerGeneral Manager

Dear John,Thank you very much for your kind words about our friendly and helpful employees delivering an amazing service. Rest assured that we will share your comment to them. Our HandiGo App is indeed making it very easy for our guests to request anything. Regarding the condition of our resort, we are fully focused on maintenance since I joined here in April this year and it is my will to make The Bale a shining jewel again. I can guarantee you that you will find our property in stunning condition next time you return. Kind regards, Alain EggenschwilerGeneral Manager

Dear Thurston,Heartfelt thanks for your superb rating on your recent stay with us and most kind comment on our family members here at The Bale. They are definitely our biggest asset and indeed take care of every guest's need. We are looking forward to welcoming you back once more in the near future. Kind regards,Alain EggenschwilerGeneral Manager

Dear Veda,Heartfelt thanks for your excellent rating and for describing our property as "fantastic". On the other hand, we are sorry to hear that you have experienced a lot of insects during your stay. We are pleased to inform to you that we have just changed to a new pest control company two days ago (1 August) and we are expecting to see positive results very soon. It would be our pleasure to welcoming you back to The Bale in the near future. Kind regards,Alain EggenschwilerGeneral Manager

Dear Victoria,Thank you very kindly for your top rating and excellent review on your recent stay with us. We are very happy to learn that everything was up to your expectations and you have enjoyed your villa, our service and the delicious food. The entire The Bale family here is waiting your return. Until then we wish you the very best. Kind regards, Alain EggenschwilerGeneral Manager

Dear Henrik,Thank you very kindly for your top rating on your recent stay with us. We are very happy to learn that everything was up to your expectations and maybe even more. The entire The Bale family here is waiting your return. Until then we wish you the very best. Kind regards, Alain EggenschwilerGeneral Manager

Dear Pierre-Emmanuel,Heartfelt thanks for your excellent review. We are pleased to learn that you enjoyed our friendly employees, the good food, massages in our spa, the gym and your lovely villa. Your family here is waiting for your return. Until then all the very best.Kind regards,Alain EggenschwilerGeneral Manager

Dear Cheng Hon,Thank you for your review on your recent stay with us. We hope you had a safe trip. Any information from your observations on how we could improve our standard to 5 points in your opinion would be helpful. We hope we can have the pleasure of welcoming you back to The Bale Nusa Dua once again.Kind regards,Alain EggenschwilerGeneral Manager

Dear GillFamily Sunny greetings from Bali! Thank you very much for your great score. We will be happy to have the opportunity to welcome you back again at The Bale.We sincerely wish you all the best! WithPassionForLife, André & The Balé Family General Manager

Dear SirTimbo! Sunny greetings from the Island of the Gods - Bali! Of course, it’s a great joy for me that you so highly appreciated your well-deserved rest at The Balé. I am grateful that you paid special attention to the comfort of our villas, as well as delicious food in our restaurants and the beach. It is a great honor for the whole The Balé Family, as we love to call our professional Team, that you were able to feel our sense of “Passion For Life”, which is also our motto. Hospitality is what drives us and what we all live for. We love our guests and we love Bali! I’m sure that for all of us your feedback will be a great motivation. Thank you for that! Looking to the future, we will certainly be glad to see you again! Until this time, we wish you all the best! With PassionForLife, André & The Balé Family General Manager

Dear Guest, Sunny greetings from Bali! I am very happy and grateful to you for your appreciation of your well-deserved rest in our hotel and I am proud to understand that our The Balé Team was able to meet your expectations. For all of us, this is the highest award, which will serve as a huge motivation! Thank you for that! Looking to the future, we will be happy to welcome you again. Until this time, we sincerely wish you all the best! WithPassionForLife, Andre and the Bale family General Manager

Dear CarolynE, Sunny greetings from Bali! With great pride and joy, I read your positive review of your stay in our hotel. Our whole The Balé Family will take your kind words as a great motivation, since we understand that we were able to fully meet all your expectations about a first-class vacation. I am delighted that you were able to appreciate the comfort of our villas, the delicious food in our restaurants and of course the work of our entire Team of true hoteliers. Looking to the future, we will be happy to have the opportunity to welcome you again. Until this time, we sincerely wish you all the best! WithPassionForLife, André & The Balé Family General Manager

Dear Guest, Sunny greetings from Bali! I am very glad to know about your positive feedback about your well-deserved rest in The Balé. Today I will inform all our Family members, how we like to call our professional Team of true hoteliers, about your impressions and that you liked us. Of course, I am very glad that you could appreciate the comfort of our villas, as well as all the services that we offer to our guests. I am sure that your feedback will not only be a great motivation for all of us, but will also receive attention from a large community of travelers here on Expedia. For me and for all The Balé Family, this is a great joy and a great reward. We really appreciate it and thank you for that. Of course, we look to the future and will be glad to welcome you again. Until this time, we all wish you all the best! WithPassionForLife, André & The Balé Family General Manager

Dear Ricardo! Sunny greetings from the Island of Gods - Bali! I am very glad to know that you gave us such a high rating for your stay in The Balé. For our whole Family, as we like to call our Team, this is a high award, as well as great motivation. We will be happy to see you soon again with us! Until this time, we wish you all the best! WithPassionForLife, André & The Balé Family General Manager

Dear Mr.&Mrs.Myrland、 Thank you so much for taking the time to write these excellent words for us!. We are very grateful that you chose The Balé for your Honeymoon. I am pleased to understand that we could meet your expectations. We have a wonderful team that always strives to satisfy all the expectations of our guests. I'm glad that you mentioned this, as well as the excellent food that we offer in TAPA. I will certainly inform all Family members about your review and, of course, I will be glad to see you again with us. Please tell me if you are planning your next visit to the glorious island of Bali. Once again, thank you for staying with us! WithPassionForLife, André and The Balé Family General Manager

Dear Nicholas, Sunny greetings from Bali, the Island of Gods! I wish to thank you for sharing your amazing stay at The Balé, we are truly delighted to learn that you experience beautiful Villas and excellent service of our Family members, as we like to call our team. Your positive review to The Balé will be shared with the team, which I believe will encourage them to do even better and make every effort to make the guest happy. I cannot wait to welcome you back to The Balé WithPassionForLife, André & The Balé Family General Manager

Dear Tatiana, Sunny greetings from Bali, Island of the Gods! I also want to express my gratitude for sharing your review. It is very important for us to understand that we could fully meet your expectations from the rest you deserved. Thank you again. We all hope that you will have the opportunity to greet you again at The Balé. We cannot wait to welcome you back! WithPassionForLife, André & The Balé Family General Manager

Dear Victor, Sunny greetings from the Island of Gods - Bali! Thank you so much for such wonderful encouraging comments about your recent stay at The Balé. It is extremely pleasant to read what a wonderful stay you have had, and indeed this review will be a great motivation for all of us. I will definitely share your praises with our whole Family, as we like to call our team of true hoteliers. I am glad to receive such reviews, which confirm that our Family members have a passion for service, dedication to work and a sincere commitment to make all our guests feel at home. We all look forward to welcoming you again at The Balé. WithPassionForLife, André & The Balé Family General Manager

Dear Luca, I would like to thank you for such a high appreciation after your recent stay at The Balé. We are very pleased to know that you have had an amazing experience with us. The Balé is truly the perfect place to be away from the noise and experience the most relaxing place in a spacious and beautifully designed villa with each of its large private pools. All members of The Balé Family love to take care of our guests with the true spirit of PassionForLife, and we look forward to your return soon. With PassionForLife, André and The Balé Family General Manager

Dear Guest, Sunny greetings from the island of gods - Bali! For our Family, as we call our Team of true hoteliers of The Balé, the highest reward, to receive such a positive review about your well-deserved rest. For us, it will surely serve as a great motivation. We really appreciate it! Our whole Family lives with the sense of “PassionForLife” and I am sure that we could share this with you. I am sure that this review will also be appreciated by the big tourist community here. We cannot wait to welcome you back to The Balé! In the meantime, we wish you wonderful days! WithPassionForLife, André & The Balé Family General Manage

Dear guest, Sunny greetings from the Island of Gods Bali! I am very pleased to read that you got the most pleasant stay at The Balé. It is very nice to know that you appreciate our high quality service and hospitality, so that you enjoy a wonderful experience. We are glad that we could meet your expectations. For all of us, your feedback will be a great motivation! Thank you for that! We look forward to your next visit, which we hope will be soon. WithPassionForLife, André & The Balé Family General Manager

Dear guest, Sunny greetings from the island of the gods of Bali! On behalf of our Family, as we like to call the team of true hoteliers, please accept our sincere thanks and gratitude for giving us a high rating! We look forward to welcoming you again! WithPassionForLife, André & The Balé Family General Manager

Dear guest, Sunny greetings from the island of gods Bali! On behalf of our Family, as we like to call the team of true hoteliers, please accept our sincere thanks and gratitude for sharing your amazing experience with us. We are sincerely proud of your comment that help the Family continue to provide our service of excellent quality. For us, this is a great motivation, which we really appreciate! We look forward to welcoming you again. WithPassionForLife, André & The Balé Family General Manager

Dear Graeme! Sunny greetings from the glorious island Bali! Thank you so much for taking the time to write such a positive and detailed review about your well-deserved rest in The Balé. We are inspired by your comments regarding the fact that you appreciated the quality and the taste of the food in our restaurants. I will definitely share this with our chef Nadi and his wonderful team. This will be a great reward and will serve as an excellent motivation. The minimalist architecture of The Balé finds a great appreciation for couples who are looking for a romantic place for their privacy,far from large crowds. For your next visit to Bali, I recommend that you consider the option of our second hotel in Menjangan, which is located in the west of Bali, which is an eco-resort and not so minimalistic in its architecture and more approximate to nature due to its wooden structures. Bali has many wonderful places worth discovering. Lifestyle Retreats has 6 hotels located in different corners of this wonderful island. We are sure that you will definitely find a suitable option among them. We will be happy if you contact us directly so that we can help you with any of your questions in planning your next trip. For us it will be a great pleasure! Thank you again for choosing us for your holiday on the Island of Gods Bali! WithPassionForLife, André & The Balé Family General Manager

Dear ANTONIOS, Sunny greetings to Paris from the Island of Gods Bali! We appreciate the fact that you have shared your great experience, our friendliness and hospitality. I am sure that your feedback will serve as a great motivation for all our Family, and will also be appreciated by the large community of travelers. Our whole Family, as we like to call the team of true hoteliers, lives with the motto “Passion For Life” and I am glad that we could share this spirit with you. It is good to know how delighted you are with the amenities and services of The Balé and how much you enjoyed the food in our restaurants. We are also very grateful for sharing with us minor points that we could improve. Be sure that we will take them into account. Thanks again. We hope to meet you again at The Balé so that you can continue to explore the beauty of Bali. WithPassionForLife, André & The Balé Family General Manager

Dear Pet, Sunny greetings from the Island of Gods - Bali! Although I thank you for your feedback, I am sadden to acknowledge that you didn’t feel welcomed by the minimalistic architecture of the hotel which is, in fact, one of our most praised aspects. The Balé was indeed Bali’s first minimalistic hotels and a true icon in the island which has been used as an example by many other hotels that have followed the purity of the materials, flow of energy and water features that can be found around the resort. The design combines unique materials such as the beautiful local white limestone for the walls and traditional Balinese thatched roofs made of natural Alang Alang. The advantage of these roofs is that they allow for a natural airflow very much needed in tropical climates. Of course, during the rainy season, when there is more rain than usual, the wet Alang Alang displays a unique smell similar to that of wet hay, but in no case it is a sign of mold or moisture. I am sorry that this peculiar smell caused you some nuisance. Despite this inconvenience, I hope that you were able to enjoy some good moments at The Balé through our lovely Family members (as we like to call our team members) or when enjoying the gastronomy or the hotel facilities. Should you grant us a second chance, I would recommend you to visit us during the dry season (June to September) to avoid the rainy season nuisances. In the meantime, I wish you lovely days ahead and a fantastic year 2019. With PassionForLife, André & The Balé Family General Manager

Dear guest, Greetings from Bali! Thank you for sharing your feedback which we have seriously taken into account. Although I am pleased to acknowledge your high degree of satisfaction with the service provided by our Family members (as we like to call our devoted staff members who devote a true passion into every task they perform on a daily basis, highly motivated by our “PassionForLife” vision), I am less pleased with the dissatisfaction expressed through a lower scoring on the review. We regularly carry-out scheduled maintenance in all our villas as well as in all public areas. We will for sure check the wooden sliding doors as occasionally they might get slightly ill-fitted due to the weathering and humidity issues of the typical Balinese weather. Additionally, we carry-out regular fogging all around the resort to control the proliferation of mosquitoes. However, being a tropical island and being in the middle of the rainy season, it is common to find some small insects, especially in the gardened areas. As such, it is recommended to avoid leaving the Pavilion doors open during extended periods of time and mosquito plugs as well as insect repellent is available in each Pavilion for our guests to use at any time. Additionally, every night during the turndown service our Housekeeping Family members ensure all Pavilion doors are properly closed, deploys the bed mosquito nets and sprays mosquito spray around the room for the comfort of our guests. Once again, thank you for your feedback and we hope that despite the inconvenience of the insects, you had a lovely stay in Bali and that you brought home lovely memories. I wish you lovely days ahead and a fantastic year 2019. With PassionForLife, André & The Balé Family General Manager

Dear Anonymous, Thank you so much for rating us as 5 star. We truly hope to welcome you back again for your next Bali visit. Thank you for choosing The Balé to be your home away from home. Kind regards, Gitok

Dear Anonymous, First of all, thank you very much for your extended stay with us. At the same time, we are very sorry to hear about your recent illness since we always strive to provide the best service to our guests as we didn't receive any other reports from other guests. We deeply apologize for the inconvenience caused. We do hope that you recover sooner. Sincerely, Ruriko & The Balé Family Guest Relations Manager

Dear Samuel , Thank you very much for taking the time to share your The Bale experience. We are glad to receive your review and its great to know that you had such a nice villa stay with us. We truly hope to welcome you back again at your next Bali getaway. Thank you so much for choosing the Bale to be your home away from home, Yours sincerely, Ruriko & The Balé Family Guest Relations Manager

Dear Misheddy on Expedia, Thank you so much for taking the time to share your amazing Bali moments! We are so happy to receive your 5-star review and its great to know that you had such special moments. Personally, I will pass your message to our friendly and amazing chef, Pak Nadi. Thank you so much for choosing the Bale to be your home away from home, We truly hope to welcome you back again at your next Bali getaway. Yours sincerely, Ruriko & The Balé Family Guest Relations Manager

Dear Mr. Matthew, Thank you for 5 star rating and great review for us. Glad to hear that you enjoy your stay and we look forward to welcoming you back soon. Kind regards, Gitok and The Bale Family

Dear Mr. Paul, Thank you very much for your review posted on Expedia! It is a great pleasure to host your stay and glad to hear that you enjoy your villa. We are absolutely look forward to wellcoming you back at The Bale. With kindest regards, Gitok & The Bale Family

Dear Roger, Thank you so much for taking the time to share your Bale moments with us. It is so wonderful to know that you had an amazing time and that the romantic in villa dining set up left a lasting impression with you. We truly hope to welcome you back again soon at your next Bali trip. Once again thank you for staying with us, Yours sincerely Madlen Ernest & The Bale Family Resort Manager

Dear James, Thank you so much for taking the time to share your Bale experience with us. It is very important for us to understand what our Guest have enjoyed the most during their stay with us and where we can improve to achieve better guest satisfaction. Once again thank you so much for staying with us, we truly hope to welcome you back again at your next Bali trip. Happy New Year, Yours sincerely Madlen Ernest & The Bale Family

Dear Jodie, First of all thank you so much for staying with us here at The Bale, and for posting your amazing and wonderful feedback. We highly appreciate to have earn your 5 out of 5 and we truly hope to welcome you back again at The Bale, your home away from home, at your next Bali trip. Have a safe journey, yours sincerely Madlen Ernest & The Bale Family

Dear Justin, Thank you so much for your great feedback, its so wonderful to know that you have had an amazing stay with us and that you enjoyed your Bali time nevertheless the circumstances. We truly hope to welcome you back again at The Bale at your next trip to Bali. Once again thank you for staying with us, Yours sincerely Madlen Ernest & The Bale Family

Dear Anonymous, Thank you very much for taking the time to share your Bale experience with us. Your feedback is highly appreciated and will be taken seriouse. We are always driven to improve our performance to make sure all our guest will leave us with only amazing memories. Incase you would like to share any further feedback with us, please do not hesitate to send me a personal mail to my mail as below mentioned. Once again thank you so much for staying with us. With kindest regards, Madlen & The Bale Family Resort Manager

Dear Alex, Thank you for staying with us and taking the time to leave your feedback with us. Working in the hospitality is a challanging business, every guest has different expectations and needs, our aim is of course to please everyone and try our best to satisfy every single need and desire for every guest we have here with us. Once again i am sorry you felt we did not deliver a 100% on your needs during your stay with us. Once again thank you for your stay and i wish you safe travels back home. Yours sincerely Madlen Ernest Resort Manager

Dear Mark & Georgie, thank you so much for your staying with us and for taking the time to post your wonderful review. We are looking forward to welcome your back at your next bali trip. Once again thank you so much for choosing The Bale, yours Madlen & The Bale Family Resort Manager

Dear Y, Thank you very much for taking the time to share your Bale experiences with us and the Expedia community. I am so pleased to read that you have enjoyed your stay and that you could unwind and relax with us. Once again thank you for staying with the Bale, and we truly hope to welcome you back again at your next Bali trip. Have a wonderful weekend ahead, Greetings from Bali Madlen & The Bale Family Resort Manager