Outdoor pool, sun loungers
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Reviews of Seminyak Lagoon All Suites Hotel

3 out of 5
Seminyak Lagoon All Suites Hotel
Jl. Dewi Saraswati III No 4, Seminyak, Seminyak, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 78 out of 206 reviews" "
Rating 8 - Good. 93 out of 206 reviews" "
Rating 6 - Okay. 24 out of 206 reviews" "
Rating 4 - Poor. 4 out of 206 reviews" "
Rating 2 - Terrible. 7 out of 206 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

8.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Veronika

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel and filthiest i ever stayed in
Don't stay here it's dirty and unhygienic, booked another hotel as soon as i could wasted my money. The bathroom looked like i had never been cleaned. Blood stains and holes in pillows cases. Mattress was so old that you could feel the innersprings, peeling paint etc Pictures on the website are misleading
Shower
Blood on pillow
Stayed 4 nights in Dec 2023

2/10 Terrible

Darius Kian Siong

Disliked: Cleanliness, property conditions & facilities
Hotel was over booked and I had to be moved in the middle of the night
Stayed 1 night in Dec 2023

2/10 Terrible

Monique

Stayed 7 nights in Sep 2023

2/10 Terrible

Willy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse
The room was dirty, the bed and floor lots of dust look like an old room, the staff wasnt helpfull they dont even help us with our stuff. The worse part is the toilet and towel. Lots of hair in the floor . I dont think they mop the floor.
Stayed 4 nights in Apr 2023

8/10 Good

Susana

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022

6/10 Okay

Marcelo

Travelled with family
Disliked: Staff & service
the apartment is good, the pool is excellent but the stuff is poor, they don't know where to have breakfast, they don't know where there is a Spa, they don't know about a good restaurant, they don't know anything
Stayed 1 night in Mar 2022
Response from Neny / Reservasi on Apr 18, 2022
Dear Mr.Marcelo, Greeting from Seminyak Lagoon Bali. Thank you for your stay with us. We are sorry for late reply your review. We are sorry for the service of our staff. We will improved again for the quality of our staff service. Thank you and look forward to welcoming you again at our hotel.

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Great place, reasonably priced, comfortable. Really great location for getting to the beach, or heading inland. Good central location
Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Kitchen was closed when I arrived at 10pm, no mini bar, supplied safe wasnt functional. Service was mixed.
Stayed 1 night in Nov 2019

10/10 Excellent

ZYDRE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel is not professional hotel. First, those staffs couldn't speak English as well. I checked in late time and there was only one guy. He couldn't speak English any things so we had to use translation app even when I checked in. And I wanted to get a room in first floor but they said first floor's room is not available without reason. And i've been hard time when I ordered more toothpaste because he couldn't speak English. If you guys want to improve your hotel, you guys should speak English better than now. But the room was really clean and swimming pool was alslo great
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel on a 3 star budget with an amazing pool. Away from Seminyak centre though.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was aweful, The room looked like it had a UFC fight in it. Holes in walls cupboards and furniture old and falling apart.
Stayed 9 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
Did not like the breakfast not a buffet as promised
Stayed 5 nights in May 2019

6/10 Okay

Yunju

Liked: Cleanliness, staff & service
Staffs are nice and kind. Location is bad. It is quiet far from Seminyak area and hard to get grab or go jek driver.
Stayed 1 night in Jan 2019

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel overall, just in the middle of nowhere but taxi rides are cheap to Seminyak square. We loved the pool
Stayed 4 nights in Nov 2018

10/10 Excellent

Simon, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, very pleasurable stay. Excellent pool and lovely spot to relax.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs, good condition, nice location closed to the beach
Stayed 9 nights in Sep 2018

6/10 Okay

YVONNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, pity the location.
If you want to stay at this hotel, please take note of the following: 1. You will need to rent a bike to get around as there is nothing within walking distance but nearest restaurants and bars are a short ride away. 2. Pay for the room at ground floor with pool access, it's probably going to be the only reason you are staying here. 3. Specify that you want the rooms on the left (I think it's room A to C) as it is facing the sun at the pool. Otherwise you will be in the shade for the rest and it would defeat #2. 4. Forget the breakfast, I paid for 3 days of breakfast but only ate it on day 1. Save the money and ride out to get a smoothie bowl at Nalu Bowls nearby. If you can fulfill the above, you will have a good stay as the staff are really nice and friendly.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet location
Was great except our power key was removed each day which meant we came home to a hot room and our fridge was always warm. Tried to book a Scooter and when we came to collect it we were told we would have to wait an hour as staff were using it. No big deal plenty of options just around the corner. Housekeeping were superb. Thank you.
Stayed 7 nights in Jul 2018

6/10 Okay

Kareem, Qatar

Disliked: Cleanliness, staff & service
We arrived late for check-in around 2 am and the room was not clean, we found hair on the floor, blood stings on the pillows, and when I wanted to change them, the reception told me that the house keeping finish work at 9 pm. We moved to another room and also it was not clean. The next day yes they changed everything but it wasn't a pleasant experience. You also get 2 bottles of water per day and thats it. You cannot order extra bottles.
Stayed 3 nights in Jul 2018

8/10 Good

mark, perth australia

Liked: Property conditions & facilities, room comfort
My daughter and I had a good stay, the road leading to the hotel is rough and bumpy. The hotel is nice but the gym is barren.
Stayed 5 nights in Jun 2018

10/10 Excellent

NA, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
Overall nice hotel. Quiet environment. Not that close to the city centre need to get a taxi. The road going to the hotel is very bad due to construction work. Hotel room has a damp old smell and some leaking in the bathroom. Bed & pool was nice. Staff very friendly and helpful. Breakfast is very basic.
Stayed 3 nights in Jun 2018

8/10 Good

PAWAN KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service
bad luck with this place on bad location
Hotel is not where it shows on the map, but in a much worse side street location no driver would ever find. This was a big problem as i took this hotel believeing it was in Bidadari street which i already well knew. But not its about 15 minutes walk from where it was suppsed to be On a dead end street which is under construction. No shops nearby. A/c wasnt functional it took a technician and 45 minutes to get it work. Internet was down for two hours after my arrival. Tv kept switching off ever 15 minutes. Took 3 hour to settle in when it turned out my room had no hot water, The tried to teach me how to use a shower and after 20 minutes they admired there was a problem with the water heater and they moved me to an other room. After all this Next morning i have a commanding reminder 11 30 for my check out. i got 30min extension and phone calls in every minutes beyond that. The front desk has a kind of forced politeness but they are only good to ordr youa taxi and served me a cold tea on arrival. Breakfast is cheap and chearful, but you must be hungry to appreciate it.
Stayed 1 night in Jan 2018
Response from sha on Jan 11, 2018
We were sorry for your bad experience Your feedback will be our development issue. We will give a better service for your next stay Thank you

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
⭐️⭐️⭐️⭐️⭐️
Staffs were very accommodating. I find it quaint and very comfortable. Feels like I’m at home.
Stayed 1 night in Nov 2017
Thanks for staying with us. We appreciate your feedback! Love to see you again.

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is a bit far from the amenities area like shopping and eating place,you will need a taxi or motorbike.Other than that,everything is good,the room is very spacious with full facilities,friendly staff and clean pool.Good stay
Stayed 2 nights in Sep 2017
Thank you for your feedback Our place is suitable for quite and relaxing place We also thankful that you have a good experience with our friendly staff Enjoy your day and stay again with us We looking forward for your next stay Thank you

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Throughout my entire stay here with my girlfriend we really couldn't think of any serious complaints. The only thing that really sets this hotel back is its location, but it is very quiet which my girlfriend and I enjoyed. Our room was spacious enough for the two of us and the bed was very comfortable. The staff there are extremely nice and are very willing to help you with anything.
Stayed 12 nights in Jul 2017

10/10 Excellent

Win, Jakarta, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Clean Room. Located near to Seminyak, behind Sunset Road.
Stayed 3 nights in Jul 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad location and outdated
The internet photos were not a true indication of the hotel. I didn't check the location when I booked, that was my mistake. The bathroom was mouldy, the hotel was situated near what looked like a tip and you could not walk anywhere, The location and atmosphere was quite depressing. The staff were friendly and very attentive. I can not fault the and their friendliness. We checked into the hotel, went to another hotel to check their rooms out and my husband and son came back and checked out within a couple of hours. I realize I forfeit the money, but my family and I could not stay in the hotel
Stayed 3 nights in Jul 2017

8/10 Good

Kit Wan

Liked: Cleanliness, property conditions & facilities, room comfort
Just a step away from the pool
It was wonderful to get the ground floor room and walk straight from the room into the pool. And being able to get into the shower from the pool without walking through the bedroom dripping wet was also great. Room was spacious and comfortable. Only negative about this hotel is the location, being away from any stores, not even a convenience store nearby that we could see.

4/10 Poor

Rod , Perth Australia

Liked: Cleanliness, staff & service, room comfort
Average hotel but ruined by petty extra charge
This hotel was clean but a little out of the way & difficult to be able to walk anywhere. The room was clean and of a reasonable size. The experience was ruined by reception insisting on a cash deposit - which was odd considering they don't have a mini bar. this was explained as "in case of breakages". when the plastic tag on my room key ring broke, they then insisted on charging an "over the top price" for it. this was a cheap piece of plastic that would have hardly cost a thing and their insistence despite my protests seemed as an excuse just to raise revenue. never again.

10/10 Excellent

kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jacq, Singapore

Liked: Staff & service, room comfort
Nice swimming pool
Extremely nice staff, lovely pool but rather distant from everywhere else.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Clean room, comfortable place to relax and excellent services from the staffs

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Decent hotel
Overall ok but lotta improvements needed. The staff will ask to keep IDR 200,000 as deposit which was not informed to us during booking. Hotel will try their level best to take whole or part of that deposit so pls be very carefull and inform the staff immediately if any concerns with any amenities in the room (on a daily basis if needed) otherwise, you will be responsible for it. The draining system is really bad. When you turn on the shower, there is a bad stench from the bathroom drain. Also we had centipedes and eathworms wriggling out from the drains so we had to constantly keep a watch out whilst taking a shower. Hotel is location is not very good so need a motorbike/cab or if you dont mind walking then, its a good 10-15 mins to the main street. And if it rains heavily, the whole street is submerged in water so cannot walk.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with great pool but that's about it.
A lovely clean hotel with 50 metre clean pool. Great for lap swimming. The hotel advertises a gym which had 3 machines - 2 of which are broken so they should not advertise having a gym. The lane where the hotel is situated had numerous pot holes and is prone to flooding. My daughter's luggage got drenched and filthy when we walked up the lane to hail a taxi. The hotel is comfortable but lacks atmosphere - nobody asks if you want a drink while lying by the pool, no music and the hotel is out of the way so you need to take a cab everywhere.

6/10 Okay

Poy, Bangkok, Thailand

Liked: Cleanliness, room comfort
Disliked: Staff & service
Its pretty noisy because of the room doesn't have noise protections. It's a little far from the beach part of Semiyak so if you want to stay closer to those area, I wouldn't recommend this hotel.

8/10 Good

ANH LAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful experience at the heart of Seminyak
Staffs were friendly, warm, super attentive and prompt. Utilities in the room are well taken care of and assure comfort during stay. We were also especially impressed with the lagoon. Overall we had a very good stay and will definitely come back. Recommend for families and couples.

8/10 Good

Marguerite, Hobart

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet place
We arrived late at night and were met with a smile and cold drink. Comfortable room with the pool at your door. The rooms are built around the pool. This hotel is not near the shops and restaurants but only costs $3 by taxi. We would stay here again
View outside our room

10/10 Excellent

Alycia, Geelong, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay.
Away from the hustle and bustle but close enough to enjoy everything Bali has to offer. Lovely staff and good value for money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Clara, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity
Boutique style small hotel only two floors and the size of the A/C rooms are huge with kitchen facilities and balcony upstairs. The downstairs rooms open out to a very long pool. We stayed upstairs and give the downstairs rooms a go next time. The hotel is on the other side of Sunset Road which we found difficult to cross on foot as there is no pedestrian crossing. The local dogs know the traffic flow, just follow their lead. The breakfast menu is changed daily and I was quite happy with the selection. You can order eggs to be cooked to your preference. Rooms are cleaned daily. There will be an inventory check before you checkout, so make sure you have your complement of towels and crockery etc and anything else you borrow is returned. They have small selection of novels and dvd's available to borrow during your stay. Staff are very helpful and do their utmost to assist you. Taxis are cheap and you don't wait long for an ordered taxi. We used the metered taxis mostly. The hotel can organise an in-house massage service who will come to your room. My son used this service 3 times. Room service is available and very prompt. Will come back again.

10/10 Excellent

Lucy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go go go go
Absolutely fantastic hotel. Staff incredibly friendly and helpful. Stayed here for first 3 nights in Bali and as soon as we left to travel around Indonesia booked to stay our final night here too. Welcomed back by staff on our second visit. Cannot recommend highly enough!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great place to stay
Friendly helpful staff. Shops a little further away than we thought . Pool at balcony very clean. All necessary facilities available.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, a must stay for Bali
I have stayed in about 10 hotels in Bali so far. This one is definetly the best, staff are great. The hotel is beautiful, pool is large. Great for cooking which is what me and my boyfriend look for in a hotel. An experience in itself, almost booked it again but realised you've got to try new places. Location is about 5 mins from civilisation but rent a scooter from them! Very cheap and nice modern scooter.

6/10 Okay

LATHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little too far
The room was clean and comfortable.The hotel seems to be surrounded by private residences and the road leading to the hotel is not well paved.Service was good.The hotel packed us breakfast at our request as we had to leave for the airport really early in the morning.The location was not to our convenience as there were very few shops at a walking distance.