Superior Double or Twin Room, Non Smoking
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Reviews of Hadi Poetra Hotel

3 out of 5
Hadi Poetra Hotel
Jalan Raya Kuta No. 323 / 378, Kuta, Bali

Reviews

6.6
Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

6.2/10

Cleanliness

7.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Love Travelling

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
More for shoestring traveller
Miss out my booking. But counter staff at least let me check in first n resolved the issue later. Breakfast in room not acceptable. Time to change towels. Missing glass door panel at shower area. Bathroom needs regrouting. Black n mouldy
Response from Lilis - Management on Dec 29, 2016
Thank you for taking your time to write a review regarding your recent stay at Hadi Poetra Hotel. We noted you pointed our several aspects that need improvement such us breakfast, linen change rotation, bathroom and complicated check in procedure. Your comment is highly appreciated and we will do follow up accordingly. Thank you and we are looking forward to welcoming you back.

6/10 Okay

Odette, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's ok for a short stay
We left because there are no channels on tv in English
Response from General Manager on Nov 24, 2016
Dear Guest, Thank you for taking your time to write a review regarding your recent stay at our hotel. We noted you are not happy as there are no channels on TV in English. Your comment is highly appreciated and we will do some improvement accordingly. Looking forward to welcoming you again and hope your next stay will be more pleasant that before.

4/10 Poor

Gemma

Disliked: Cleanliness, property conditions & facilities, room comfort
No wifi. Dirty and smelly room
No wifi. Room dirty - ants and a massive cockroach in the bathroom. Smelled like sewage (both from the bathroom and the rubbish dump adjacent to the hotel). Good location - walking distance to the main kuta strip.
Response from General Manager on Oct 17, 2016
Dear Sir, Madam, Warmest greetings from Hadi Poetra Hotel Thank you for taking your time to write a review regarding your recent stay at our hotel. Beside you are happy with the hotel location, we also noted some points that need some improvement including wifi in the room, cleanliness and smell from the bathroom. Your review is highly appreciated and we will do follow up accordingly. Thank you and we are looking forward to to welcoming you again and hope your next stay will be more pleasant than ever. Best Regards, Ketut Ginastra Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
worth paying not much than $40 per night.
The paint on the corridors wall was peeling, and the light was turned off in the morning. We had to wake up at 5am to take our taxi, and all lights in the corridors were off. We had to found our way and try to find the switches. The shower bath is not well made as when you taking a shower the water is getting everywhere in the bathroom. Over than that, I was satisfied.
Response from Ketut Ginastra - Manager on Sep 21, 2016
Dear Sir/ Madam, Warmest greetings from Hadi Poetra Hotel... Thank you for takeing the time to write your review regarding your recent stay at our Hotel. Beside that you were happy with the location and value of our hotel. We also have noted that you have pointed out the area for improvement including bathroom, corridor's paint and lights. Your comments are highly appreciated and we will do follow up accordingly. Thank you and we are looking forward to welcoming you again with a better service.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Good Stay at the Hotel
Overall the room was okay and clean. The staff were very friendly and good. The hotel surrounded by a lot of restaurants, stall, shops and etc.

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Simple
Roof top is a very nice place to spend your afternoon time.

10/10 Excellent

fanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for food and beach
Utk keselurahan bagus, good location.. near legian and kuta beach
Response from General Manager on Nov 24, 2016
Thank you for your review. We are pleased to know that you are happy staying at our hotel. Hope to welcoming you again and wish you next stay will be more pleasant than before.

8/10 Good

Jakub

Liked: Staff & service, property conditions & facilities
Good value for money
Hotel shuttle service didn ´t pick us up at the airport (after email confirmation), friendly staff at the reception, hotel room not really clean, good value for money, ideal for one night stay after arrival to Denpasar airport at night.
Response from General Manager on Sep 22, 2016
Dear Sir/ Madam, Warmest greetings from Hadi Poetra Hotel Thank you for sharing your experience regarding your recent stay at our hotel. We are truly sorry for the inconvenience, as our driver failed to found you at the airport. Besides that you were happy with our friendly staff and value. We also have noted that you have pointed out the area for improvement including room cleanliness. Your comments are highly appreciated and we will do follow up accordingly. Thank you and hope your next stay will be more pleasant than before. Best Regards, Ketut Ginastra Manager

8/10 Good

Peter, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near by waterbom and city
Near by waterbom From hotel to city 15min by walk Friendly staff , Hot water , Hair dryer You can massage in ur room just ask staff . Anyway just i think this hotel at large good :)
Response from Ketut Ginastra - Manager on Sep 21, 2016
Dear Peter, Thank you for your review of our hotel. It's our pleasure to know that you were happy with our location and service. My team and I are looking forward to welcoming you again. We hope your next stay will be as pleasant as before.