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Reviews of Bombora Surf Camp

3 out of 5
Bombora Surf Camp
Jl. Labuan Sait, Pecatu No.2, Kuta Selatan, Pecatu, Bali

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 120 reviews" "
Rating 8 - Good. 51 out of 120 reviews" "
Rating 6 - Okay. 24 out of 120 reviews" "
Rating 4 - Poor. 8 out of 120 reviews" "
Rating 2 - Terrible. 7 out of 120 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Squire

Liked: Staff & service
Reasonable for budget accomodations
Stayed 2 nights in Apr 2024

10/10 Excellent

Declan

Stayed 1 night in Mar 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time at Bombora! The swimming pool is great and love the cats. The staff are very friendly. Thanks for everything
Stayed 7 nights in Nov 2023

4/10 Poor

Verified traveller

Stayed 3 nights in Nov 2023

8/10 Good

dan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

tal

Stayed 5 nights in Sep 2023

4/10 Poor

Evie

Travelled with group
Disliked: Cleanliness, staff & service
The room was consistently damp and smelt like mould with mould in the bathroom and centipede bugs all around. It was quite dirty. They then messed up my surf lesson booking 3x, and when they finally booked it they then didn’t tell the instructor I was an intermediate and bringing my own surfboard after I asked them to confirm this. The instructor then couldn’t take me out that day and also asked for extra money the next day. Worst of all, on checkout they escorted me to back to my room and pointed at a mud mark on the sheet and then tried to charge us 400k before even putting it in the wash (mind you it had been raining for 3 days). I refused to pay this as it will easily come out in the washing machine. It was also horrible customer service and made me question whether they actually wash their quilt covers after every customer. The breakfast was not very good and an extra cost. Apart from that it’s a good location and a nice pool area. I am not sure why with the amount of staff they have they don’t keep the rooms in a better cleaning condition.
Stayed 5 nights in Jul 2023

6/10 Okay

Lucas

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Moist
We Got put into Room 101, and a very repulsive smell was there… we told the reception the day after, and got transferred to a new room, good service. New room turned out to be without the smell, but because of poorly ventialation and badly closed doors to the bathroom in both rooms, everything got very moist. The beds were like a wet towell that couldn’t dry.. nothing to say about the service, but the rooms were not up to standards.
Stayed 4 nights in Feb 2023

10/10 Excellent

Alejandro

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff is awesome !! Always friendly in all situations. Helpful when you need them for anything...

6/10 Okay

Luke

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Less than what I expected
Great location, amazingly friendly and helpful staff, if sometimes a little disorganized But the room was not great. AC didn't work, sink didn't drain, the lock on the door worked but was not convincing, the vanity in the bathroom was in bad shape, toilet smell crept into the room, there was no bedside lamp, lighting was harsh
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is being newly painting in fun blue and white & even cool blue lights round pool for evenings. Great place and lovely staff.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
You definitely get your money’s worth because it is quite cheap. Felt more like we were staying in a private hostel. Our sheets didn’t get cleaned and we never got additional toilet paper so we stole some haha. But the pool was beautiful and the location was prime for beaches. So just don’t expect to much and you’ll be fine!
Stayed 3 nights in Feb 2020
Response from Bombora SC on Mar 2, 2020
Dear guest, thank you very much for your generous review. We are glad you enjoyed your stay with us and hope to see you again soon! :)

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020
Response from Bombora SC on Mar 2, 2020
Dear guest, thank you very much for your generous review. We are glad you enjoyed your stay with us and hope to see you again soon! :)

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property does not look like the photos advertised. The pool and seating area are completely different to the photos. I checked into the property for 3 nights but left after one. The cleanliness of the rooms was a disgrace. The towels were filthy as were the bed sheets. However the nail in the coffin was the horrendous off egg smell of the room which got progressively stronger through the night. The design of the shower tray was poor meaning that when you showered water would shoot across the whole bathroom floor and actually leak into the bed room. The toilet flush also emitted a foul odour too. It was impossible to see clean in the property. The staff were friendly however this did not mitigate the poor standards of the property.
Stayed 3 nights in Jan 2020
Response from Bombora SC on Feb 6, 2020
Dear guest, thank you for your review. We cherish all our guests' reviews very much as we constantly seek to improve on our standards for our future guests. We will inquire with our housekeeping department to ensure this matter is resolved. We hope you have an amazing time in Bali :)

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Awesome stay , easy access to all surf spots restaurants, clean affordable super friendly staff!
Stayed 1 night in Jan 2020
Response from Bombora SC on Feb 6, 2020
Dear guest, thank you very much for your generous review. We are glad that you had an amazing time staying with us and we hope to see you again soon! :)

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Love staying here , like family close to great food and surf options 😁
Stayed 1 night in Jan 2020
Response from Bombora SC on Feb 6, 2020
Dear guest, thank you very much for your generous review. We are glad that you had an amazing time staying with us and we hope to see you again soon! :)

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
i have booked here many times, and there always improvements when I return, close to all the surf breaks as well as great food choices close by ,I will be back in April and may and will definitely be back at Bombora, feels like home there 😁
Stayed 1 night in Jan 2020
Response from Bombora SC on Feb 6, 2020
Dear guest, thank you very much for your generous review. We are glad that you had an amazing time staying with us and we hope to see you again soon! :)

6/10 Okay

Zach, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was alright. I've paid the same price in Bali and got a lot better. Maybe it's cheaper for Uluwatu, didn't stay in the area long enough to find out. Nice pool and cheap food. Just couldn't get over the really humid and musty smell in the room. I'm not picky but it was pretty strong.
Stayed 2 nights in Dec 2019
Response from Bombora SC on Dec 24, 2019
Dear guest, thank you for your invaluable feedback. We will work our very best to improve our service and system. Thank you for staying with us! :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here!!! The only extra wish is to have a hot shower, the “warm” water is quite cold, that one addition iwould make it a 10.
Stayed 1 night in Sep 2019
Response from Bombora SC on Sep 23, 2019
Thank you for taking the time to write a review for us. We cherish all our guests' reviews very much and work to improve and provide a better quality service in the future. We are pleased that you have enjoyed your stay with us and hope to see you again soon :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, very close to all the best surf spots on the Bukit. Staff treats you like family & is filled with great local info. Good food & pool.
Stayed 1 night in Sep 2019
Response from Bombora SC on Sep 23, 2019
Thank you for taking the time to write a review for us. We cherish all our guests' reviews very much and work to improve and provide a better quality service in the future. We are pleased that you have enjoyed your stay with us and hope to see you again soon :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in the Bukit if you consider how friendly the staff is and how social the other travelers are.
Stayed 3 nights in Sep 2019
Response from Bombora SC on Sep 23, 2019
Thank you for taking the time to write a review for us. We cherish all our guests' reviews very much and work to improve and provide a better quality service in the future. We are pleased that you have enjoyed your stay with us and hope to see you again soon :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019
Response from Bombora SC on Jun 13, 2019
Dear guest, thank you very much for your kind review. We are glad that you enjoyed your stay with us. Hope to see you again in the near future!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with good anemnities, staff failed to tell us we needed a a document when we rented the scooter off then which resulted in us having to pay a hefty fine to the police.
Stayed 1 night in Jun 2019
Response from Arna from Bombora SC on Jun 6, 2019
Dear guest, thank you for taking the time to write us a review as we cherish all feedbacks very much. We are terribly sorry to hear about the police fine incident. Sadly, the local police are not the most righteous in the world (if you know what I mean). It happens even to us locals. However, we are very glad that your enjoy your stay with us and hope to see you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Room was average, kinda noisy around the hotel. Nice staff, cool place overall. Pretty good location.
Stayed 2 nights in May 2019
Response from Bombora SC on May 29, 2019
Thank you for taking the time to give us your feedback. We cherish it very much and will definitely forward to our team for improvements. We are glad that you enjoyed your stay with us.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice cheap stay. Pool didn’t work so that was a major downside
Stayed 1 night in May 2019
Response from SR on May 15, 2019
Hello, Thankyou for staying with us. We really appologize for the problem :) we had pool maintenance to upgrade the pool. Hope you have a great holiday in bali

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Arna Bombora SC on Apr 9, 2019
Thank you very much for your kind review. We are glad that you had a great time staying with us and like to welcome you to come back again in the future. Enjoy the rest of your trip in Bali :)

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place. Excellent location. Friendly staff Bathroom could be cleaner and sink was blocked
Stayed 1 night in Nov 2018
Response from BSC on Nov 10, 2018
Hello victoria, Thankyou for taking time to share your great review of Bombora Surf Camp. It is grateful to read that you had an enjoyable staying experience with us. And Thankyou for choosing Bombora Surf Camp and we are definetly looking forward to welcoming you again in your next trip to Bali. Have a great day :)

8/10 Good

Timothy

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2018
Response from BSC on Nov 10, 2018
Hello Timothy Thankyou for taking time to share your great review of Bombora Surf Camp. It is grateful to read that you had an enjoyable staying experience with us. And Thankyou for choosing Bombora Surf Camp and we are definetly looking forward to welcoming you again in your next trip to Bali. Have a great day :)

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
You can do better - not worth the cost & Not clean
I wouldn’t recommend this place at all. The bed was gross and the sheets hardly looked clean. The pillows were lumpy and uncomfortable. Went to shower shortly after check in and the drain clogged. They were nice enough to change our room but the next one looked the same (sans clogged drain). The towels were fluffy and warm but stained and smelled so rancid that we couldn’t use them. The bed made for an impossible sleep from springs digging into our sides, while half the mattress was collapsed and excessively creaky. It was quite noisy outside the main door as well as through the bathroom window which faced the alley, which woke us up both mornings. The toiletries in both rooms were not properly stocked - had to ask for toilet paper in the first room and in the second had to use shower gel as hand soap. Little things that shouldn’t be missed. The safety deposit box was not operational, having only 1 of the requisite batteries needed to function. The walls were marked and stained, and the room was poorly lit. Overall, it looked, felt, and smelled dingy in every way. We’ve been to a half dozen places in Bali and this was by far the worst. You can do much better for the price.
Stayed 2 nights in Sep 2018
Response from BSC on Nov 10, 2018
Hello We really apologize to hear about your bad experience. we really appreciate your feedback, and hope you do give us the change to make it right. we will keep improving ourselves for great service in future.

6/10 Okay

Verified traveller

Liked: Staff & service
Prime Location and Friendly staff
Great as is close to some really nice restruants and has scooters for hire at the accomodation to get around.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 2 day break
Friendly place, good location for Padang Padang (10 min walk), it's not so much a surf camp (i.e. they don't organise any trips or hire any kit) but you can get all that from the beach itself.

8/10 Good

Brittany

Liked: Staff & service, property conditions & facilities, room comfort
The staff is super sweet!!! Great location quick motorbike ride to beaches and great cafes!
Stayed 2 nights in Mar 2018

8/10 Good

Dustie, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT QUALITY FOR PRICE
This is a good place to make friends and to stay in Uluawtu. Close to all the key spots. Staff were friendly and the place was nice for the price you pay. Definitely would not think it was a surf camp.
Stayed 2 nights in Dec 2017

8/10 Good

Evelyn, Holland

Liked: Cleanliness, property conditions & facilities, room comfort
Good place but expected more surf vibes
Great room, tv channels and location on main street. Make sure to get a scooter to get around Uluwatu. The surf lessons we're really great. The wifi only works in the main area.
Stayed 3 nights in Nov 2017

8/10 Good

Yolandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Between a hotel and hostel accommodation - you get the privacy of your own hotel room but the social life that comes with staying at a hostel. Enjoyed the pool and close proximity to Padang Beach.
Stayed 3 nights in Sep 2017

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, room comfort
Great little place
I was at Bombora Surf Camp for one week and I was impressed with how the place looked exactly like the photos. Staff was very friendly and the hotel is located near to all main surf breaks (Uluwatu, Padang, Bingin). Although there is a café in the hotel, eating out was always the best option. When I arrived, there was no scooter available for hire but staff was very helpful in finding one for me at another hire location. If you plan to stay here, I suggest sending them an email and request your scooter in advance. It is the best and easiest way to get around the area. The only small issue was that there were some local road works which affected water and electricity for a day as they had to shut water and electricity for all street. Also, the plaace could use a better Wifi which only worked at the reception. There was no wifi in the room. That said, air conditioning was very good and bed very comfortable. I also found people staying there very friendly. Most of guests coming from Europe. This is a place for young adults. Not necessarily a place for a family with small kids. I would definitely recommend it for those going to Uluwatu area.
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Excellent location. Close to everything, the pool area is nice and a lovely basic room. Their taxi prices from the hotel are pricey
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They make you feels like home!!!
Amazing service, above and beyond!
Stayed 9 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Staff & service
first I got 2 beds room which didn't look close to the photos on the site, after 2 days complaining, I got king size room, but rooms must get fixed (if its the door, wifi or the wall). overall the staff are very nice and good location too.

6/10 Okay

Bad transport, Canada living in China

Liked: Cleanliness, property conditions & facilities, room comfort
Mixed feelings
On one hand the staff seemed very nice when I was there but on the other there was nobody waiting for me when I arrived at the airport as promised. I waited over two hours and finally had to call to make them send somebody else. I had to leave early and asked for a refund on my last day but instead of replying and telling me no they just continue to ignore my messages even though I contact them several times. He did get me a charger converter which I like however the cost of Transport was completely inflated. I bought a round-trip ticket for over a million and a half and when I got to my destination I found out I could have got the same thing for 300,000 in Gili t. Not super impressed. Be cautious when using their transportation agent. Better to pay one way but only if necessary. Cheaper to book in another town because both the company and their agent charge way too much. Feels like I could have done better tbh.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

2/10 Terrible

Xeniya, Kazakhstan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was the worst place I stayed in Bali! There were very dirty, a lot of ants and huge cockroaches it the room, they can come inside easily, because the holes are everywhere, it the doors, on the toilet window! When I asker a staff to nail on a Miskito net on the window in the toilet , they were only smiling say me ok, and later when I returned in the evening I saw that they did nothing. I was living there for 3 days and they never cleaned the room for these days and never changed linen. For the nomen and towels I have more comments, they are too dirty, have a lot of spots on them and grey color instead of white. The pool area is very dirty too, staff never take off rubbish around the pool. So if you have left something (a bottle from beer or sigarette buds) there in the evening, you'll find it tomorrow on the same place.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Fine place for backpacking
The hotel is a basic room and place to stay. If your really picky about cleanliness (i.e. Stained sheets) then maybe not your place to stay. Every morning the water stops working for awhile but usually we would be out to the beach by then. Pool is nice, lounge area is good. 15 minute walk to Padang Padang beach. We enjoyed our stay here while backpacking although it is just the basics.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't even think about it.
Each night the power went out... eight different times. The hot water didn't work at all, the wifi was the most terrible we've ever dealt with in our travels (you can't even call it wifi) and there were more mosquitos & ants in our room than outside. We work on our computers for our livelihood and they clearly advertise wifi in the rooms on their listing. Their incompetence literally almost cost us our jobs. The mornings were woken to power drills at 8:30am. As part of their construction they turned off the water so we couldn't even use the bathroom. At this point the aircon stopped working as well. I'd guess I averaged 4 hours of sleep per night. At this point we were already distressed from the living conditions but to add insult to injury the staff lied to our faces. When we asked them to call a Blue Bird metered taxi to take to Kuta the one staff member told me "Blue bird doesn't come out here" and then conveniently tried to convince me to take the hotel's private car for $30 because it's "the only option" in his words. I took a blue bird out here from Kuta in the first place so I knew something was wrong about this, so I called the taxi company myself and asked to pick me up in the morning. They said it was no problem at all and I had a driver waiting. It cost me $6, literally 500% cheaper than the 'service' the hotel was forcing on me. For anyone stuck at this hotel, call Blue Bird at 62 (0) 851008 99990, don't be conned by these people.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Very good for the price
Good simple place, nice atmosphere, good people, nice pool, close to loads of restaurants and nice beaches. Good wifi. Great place to stay and really good value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at bombora
Central hotel between Padang Padang, uluwatu and bingin beaches. You will need a scooter to explore which are available to hire at the hotel. Otherwise most of the good restaurants/warungs and Padang Padang beach are within walking distance. Drivers available to take you to local sights and other surf breaks in Bali. Staff are very friendly and always willing to help. Rooms are clean and comfortable. Great pool area to relax.

6/10 Okay

Verified traveller

Liked: Staff & service
Great location, friendly staff, funky smell.
Bombora was a decent stay. Great location with cheap scooters to rent onsite. My only issue was that the room smelled like a bathroom stall. There is only a lose slider door connecting the bathroom/shower to the bedroom and I think this has been an issue before since there were 6 powerfully scented air fresheners giving me a headache after the first night. Not sure if all the rooms smelled like ours but hopefully management will address.

8/10 Good

Carolina, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, good AC, nice room
Nice room, clean, AC ok, good Tv and wifi. The service is ok and prople is very friendly. We rented a bike from there to go around (is the best way in that area). They don't have a restaurant but 2 minutes walking is the Buddha soul restaurant. Organic food, amazing! We went there 3 days to have breakfast, lunch and dinner. Best option if you want lo eat healthy.

8/10 Good

Nader, Hamburg, Germany

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Just what we expected.
Good place to stay with the best prices in the region. Don't expect too much room service although the facilities are just what we expected. Very good Price/benefit ratio.