Ratings based on 289 Verified Reviews

4.3 out of 5
83% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveller

Posted 13-May-2018
Super quaint, cozy and romantic hotel in the heart of a picturesque small town. Staff left behind a towel and forgot the bathrobe. BUT... we are easygoing and they let us check in early so overall: highly recommended!
Comment from Hotel Management
14-May-2018 by Manager, Hotel Management
Thank you for your feedback. I am sorry for the mistakes my staff made with the towels and bathrobes. These mistakes were brought up to them and appreciate your patience. We hope the next time you are in the area we will see you again
4 out of 5
by A verified traveller

Posted 13-May-2018
We enjoyed our one day stay at the Red Mill. Lovely location between Seneca River and Erie Canal. Very quaint and room was very clean. Staff very friendly and the breakfast an added plus. Only downsides were the thin walls that made it sound like other people were showering in your room.
Comment from Hotel Management
14-May-2018 by manager, Hotel Management
thank you for your feedback on your stay. We hope you will stay with us again the next time you are back in town
4 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Good clean hotel with basic amenities. Not fancy.

Posted 3-Apr-2018
This was my second time at the hotel. Reasonably priced and clean. Breakfast spread could do with an upgrade. Initially checked into a dirty room. They apologized and upgraded to a better room at same price and the next morning, the GM gave me a discount on the price. So, all was good.
Comment from Hotel Management
29-Apr-2018 by Manager, Hotel Management
We again are sorry for the mix up with your room. I am glad I was able to speak to you in person to apologize. I hope the next time you are back in the area you can give us another try
5 out of 5
by A verified traveller

Love the Red Mill Inn

Posted 22-Jan-2018 on Hotels
Love the Red Mill Inn!
Comment from Hotel Management
23-Jan-2018 by Manager, Hotel Management
Thank you for your feedback. We look forward to seeing you on your next visit
5 out of 5
by Robin

Posted 26-Dec-2017 on Hotels
Unfortunately we did not stay at Red Mill. The weather was very disconcerting and we were allowed to cancel our reservation at the last minute without any penalties. We will most definitely be staying the next time we are in the area.
Comment from Hotel Management
28-Dec-2017
Thank you....We look forward to your next trip back in the area again
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Service

Posted 24-Dec-2017
Pros: Great Beds, nice view
Cons: all was good
The lady at the desk was very helpful telling me what time was check out and was very pleasant. Nice view from our room. BUT around midnight when we tried the tv it did not work. When I mentioned checking out they apoloigized and they would look at it.
Comment from Hotel Management
26-Dec-2017 by Manager, Hotel Management
We are sorry for the TV issue you had. We hope you choose the red mill Inn again on your next visit
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Dec-2017
Very nice conversion from a mill into a motel. Super nice. very pleasant stay. !
Comment from Hotel Management
23-Dec-2017 by manager, Hotel Management
Thank you for your comments. We hope to see you again
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston

Posted 9-Dec-2017
Second time I've stayed at this Hotel . Looking forward to my next stay ! Clean , Friendly , safe,
Comment from Hotel Management
23-Dec-2017 by Manager, Hotel Management
We really appreciate your feedback. We hope that you once again visit us on your next trip through
5 out of 5
by A verified traveller

Charming!!!

Posted 27-Nov-2017 on Hotels
A mini vacation on a working weekend. Great location, beautiful views and walking trails along the canal, Lots of nice restaurants and shops within close walking distance.
Comment from Hotel Management
29-Nov-2017
Thank you for your review. We hope to see you on your next trip to Baldwinsville
4 out of 5
Recommended
for Everyone
by A verified traveller from Brampton, Ontario

Very nice Inn at a reasonable price!

Posted 27-Nov-2017
Pros: Clean and very comfortable bed.
Cons: Towels were thick and soft but not very absorbent.
Nice inn on the river at the small falls. My wife and I stayed for one night. Front desk staff very friendly.
Comment from Hotel Management
29-Nov-2017 by manager, Hotel Management
Thank you for your feedback on our property