Réception

DoubleTree by Hilton Hotel Bakersfield – Avis

4 out of 5
DoubleTree by Hilton Hotel Bakersfield
3100 Camino Del Rio Ct, Bakersfield, CA

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 581 avis sur 1017." "
Note de 8 – Bien, d’après 197 avis sur 1017." "
Note de 6 – Acceptable, d’après 96 avis sur 1017." "
Note de 4 – Médiocre, d’après 71 avis sur 1017." "
Note de 2 – Terrible, d’après 72 avis sur 1017." "

8,6/10

Propreté

8,6/10

Service et personnel

8,0/10

Commodités

8,4/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Chloé

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bien
Très bel hôtel. Les chambres sont très confortables et spacieuses. La piscine est grande avec un joli cadre. Le seul point négatif que je peux donner, est que la piscine n’était pas très propre… dommage. Sinon, tout le reste était très bien !
Séjour de 1 nuit en septembre 2023
LoriL a répondu le 6 sept. 2023
Thank you for taking the time to send us your review. We appreciate the scores and your comments. We will definitely pass along the comment about the pool and make the necessary improvements to keep the pool clean.

10/10 – Excellent

Audrey

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2023
LoriL a répondu le 4 sept. 2023
Thank you for taking the time to send us your review. We truly appreciate the score. We hope to see you again on your next visit to Bakersfield.,

10/10 – Excellent

Chousterman

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bon hotel d'etape
Chambre confortable Accueil correct
Séjour de 1 nuit en août 2023
LoriL a répondu le 9 août 2023
Thank you for taking the time to send us your review. We appreciate the score and your comments. We hope you have another opportunity to stay with us again.

10/10 – Excellent

Helene

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was quiet very much appreciated after a long day of driving
Séjour de 1 nuit en mars 2023
LoriL a répondu le 24 mars 2023
Thank you for taking the time to send us your review We appreciate the score and your comments. We are so happy to see that you enjoyed your stay with us. We hope to see you again in the near future.

10/10 – Excellent

teta

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Parking gratuit, à proximité des snacks, etc…
Séjour de 1 nuit en décembre 2022
LoriL a répondu le 30 déc. 2022
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see that you enjoyed your stay with us. We hope that you have an opportunity to stay with us again.

10/10 – Excellent

Emilien

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent
Excellent séjour dans cet hôtel près de Los Angeles et de l’autoroute ! La chambre était parfaite, moderne et tout les services était disponibles. Je recommande :) Merci
Séjour de 1 nuit en avril 2022
LoriL a répondu le 10 juin 2022
Thank you for taking the time to send us your review. We appreciate your comments and the score.

8/10 – Bien

Fabien

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Tres bien
Tres bien, le lit est tellement confortable. Par contre on se perd tres vide dans ce dedale de couloir si ca chambre est éloignée
Séjour de 1 nuit en mars 2022
LoriL a répondu le 31 mars 2022
Thank you for taking the time to send us your review. We are happy to hear you enjoyed your stay with us. Yes the hotel is large and the hallways are quite long. We look forward to your next visit.

10/10 – Excellent

carol

Points forts : Commodités
Clean
Séjour de 4 nuits en mars 2024
LoriL a répondu le 27 mars 2024
Thank you for taking the time to send us your review. We appreciate the score and your comment. We are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

10/10 – Excellent

Roberta

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
LoriL a répondu le 27 mars 2024
Thank you for taking the time to send us your review. We appreciate the score. We are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

8/10 – Bien

Saul

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Todo 👍
Séjour de 1 nuit en mars 2024
LoriL a répondu le 25 mars 2024
Thank you for taking the time to send us your review. We appreciate the score. We are so happy to see that you enjoyed your stay with us and we hope to see you again the next time you are in Bakersfield

10/10 – Excellent

Julie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The rooms were nice and the beds were very comfortable.
Séjour de 1 nuit en mars 2024
LoriL a répondu le 22 mars 2024
Thank you for taking the time to send us your review. We appreciate the score and your comments. We hope to see you again the next time you are in Bakersfield

10/10 – Excellent

JOSEPH

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to visit
Séjour de 1 nuit en mars 2024
LoriL a répondu le 22 mars 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

10/10 – Excellent

Andres

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
.
LoriL a répondu le 21 mars 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield

2/10 – Terrible

Leng

Séjour de 1 nuit en mars 2024
LoriL a répondu le 22 mars 2024
Thank you for taking the time to send us your review. We are so sorry to see that your stay with us was not as it should have been. Please let us know what we could have done to make things better for you.

6/10 – Acceptable

JOSEPH

Voyage d’affaires
Points forts : Service et personnel, commodités
The help was good. The people are very nice. Specially, the lady in the front Heather she helped me out a lot, but they could’ve gave me a better discount on the room since the one they gave me was dirty otherwise, Annette foods are right properties all but I really appreciate Heather for helping me
Séjour de 1 nuit en mars 2024
LoriL a répondu le 21 mars 2024
Thank you for taking the time to send us your review. We are sorry to hear that you had an issue with the cleanliness of your guest room. We are very happy to hear that Heather was helpful and we will pass this on to her supervisor.

10/10 – Excellent

Melissa

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Great Place
Séjour de 1 nuit en mars 2024
LoriL a répondu le 19 mars 2024
Thank you for taking the time to send us your review. We appreciate the score and your comment. We hope to see you again the next time you are in Bakersfield

4/10 – Médiocre

C

Voyage en famille, Voyage d’affaires
Points faibles : Propreté
I have never been to this property before the room smell like sewer the heater did not work and for the money that I paid, you would think you would get breakfast cereal, coffee, anything. Uncomfortable and very unhappy. Will not be staying there in the future..
Séjour de 1 nuit en mars 2024
LoriL a répondu le 19 mars 2024
Thank you for taking the time to send us your review. We are sorry to hear that you had some issues with your room. The DoubleTree brand does not offer a complimentary breakfast. A call to the desk and the maintenance department would have come to fix the heater issue. The Hampton and Homewood brands do offer a complimentary breakfast.

10/10 – Excellent

Joseph, Huntington Beach

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
nice rooms
Séjour de 2 nuits en mars 2024
LoriL a répondu le 19 mars 2024
Thank you for taking the time to send us your review. We appreciate the score and your comment. We hope to see you again the next time you are in Bakersfield.

2/10 – Terrible

Samuel

Voyage d’affaires
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
TV did not work, Restaurant ws closed, did not refresh the room daliy
Séjour de 3 nuits en mars 2024
LoriL a répondu le 19 mars 2024
Thank you for taking the time to send us your review. We are sorry to hear that you had an issue with your TV during your stay. The front desk reminds our guests at check in that we do not clean rooms daily but with a phone call you can receive anything you might need for your stay.

2/10 – Terrible

Gerry

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté
I got ill. Your cooks cooked the night before and then they were out ill. I got ill staying there.
Séjour de 3 nuits en mars 2024
LoriL a répondu le 19 mars 2024
Thank you for taking the time to send us your review. We are sorry to hear that you got sick but the cooks called our for personal reasons and not because they were ill. Again we are sorry to hear that you got sick during your stay with us.

6/10 – Acceptable

Patrick

Voyage d’affaires
Points forts : Propreté, service et personnel
The food was average at best, though served by nice folks. The lighting in the bathroom was my biggest complaint, so dim that shaving was difficult. The safe also didn’t work. Plenty of comfy pillows though.
Séjour de 4 nuits en mars 2024
LoriL a répondu le 16 mars 2024
Thank you for taking the time to send us your review. We appreciate your feedback and will definitely share it with our management team. We do hope that you will stay with us again the next time you are in Bakersfield.

10/10 – Excellent

julia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stopped here atbthe last minute. It was quiet and clean. Easy access to our rooms from the parking lot.
Séjour de 1 nuit en mars 2024
LoriL a répondu le 14 mars 2024
Thank you for taking the time to send us your review. We appreciate the score and your comments. We hope to see you again the next time you are coming through Bakersfield.

6/10 – Acceptable

Danae

Points forts : Propreté, service et personnel
Séjour de 1 nuit en février 2024
LoriL a répondu le 14 mars 2024
thank you for taking the time to send us your review. We hope that you enjoyed your stay with us. Please feel free to share more feedback as this is how we are able to make improvements so all of our guests can enjoy their stays with us.

10/10 – Excellent

Vernon, Foster City

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Location,easy to find. Nearby Costco.
Séjour de 1 nuit en janvier 2024
LoriL a répondu le 11 mars 2024
Thank you for taking the time to send us your review. We appreciate the score and your comments. We hope to see you again the next time you are in Bakersfield.

8/10 – Bien

Julien

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel, has all amenities.
Séjour de 6 nuits en février 2024
LoriL a répondu le 11 mars 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

10/10 – Excellent

Sara

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The place was very nice and elegant. For convenience, There was a restaurant, bar and a breakfast area for those who paid the breakfast fee. The room was very clean and had a refrigerator and coffee maker. The balcony was enjoyable as well. Overall very pleased!
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Krystal

Séjour de 1 nuit en mars 2024
LoriL a répondu le 28 mars 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

10/10 – Excellent

S, NORTHRIDGE

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was very clean and spacious
Séjour de 2 nuits en mars 2024
loriL a répondu le 8 mars 2024
Thank you for taking the time to send us your review. We appreciate the score and the comments. We hope to see you again the next time you are in Bakersfield.

10/10 – Excellent

Jae Hyun

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
LoriL a répondu le 4 mars 2024
Thank you for taking the time to send us your review. We appreciate the score. We are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

10/10 – Excellent

Aaron

Séjour de 2 nuits en février 2024
LoriL a répondu le 1 mars 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

10/10 – Excellent

Vanessa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
LoriL a répondu le 26 févr. 2024
Thank you for taking the time to send us your review. We truly appreciate the score and we are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

4/10 – Médiocre

My

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
took my deposit loud
Séjour de 2 nuits en février 2024
LoriL a répondu le 25 févr. 2024
Thank you for taking the time to send us your review. Sorry to hear you were unhappy with your check in. We will make sure we pass along your comments to our management team.

10/10 – Excellent

Hyunil

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
아이둘 4인가족. Two double beds. 방이 넓고 욕조가 있어서 좋아요.
Séjour de 1 nuit en février 2024
LoriL a répondu le 20 févr. 2024
Thank you for taking the time to send us your review. We are so happy to see that you enjoyed your stay with us. We hope you will stay again the next time you are in Bakersfield

8/10 – Bien

Stephanie

Séjour de 1 nuit en février 2024
LoriL a répondu le 21 mars 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

4/10 – Médiocre

Scott

Voyage de couple
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Where are my cookies?
Séjour de 2 nuits en février 2024
LoriL a répondu le 12 févr. 2024
Thank you for taking the time to send us your review. We appreciate your feedback. We do not have the cookies available right now but hope to have them back again in the near future. We do hope that you enjoyed the rest of your stay with us

2/10 – Terrible

James

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple, Voyage en groupe, Voyage d’affaires
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Faucet system was hard to operate- it took engineer over 30 minutes to come to room in order to shower. Would be nice if instructions were possible for faucet mechanisms. Service was unacceptable with over 30 minutes to get some help sent to our room. Fire alarm went off twice while we were staying there. Card key and digital card keys did not work. Our reservation was declined- no notice of letting us know. Also did not give us the breakfast option. Astronomical amount of money for breakfast and dinner at the hotel- when the food is terrible. Shows up cold and small portions. will not be staying there when our schools have to come into town for cheer competitions ever again.
Séjour de 1 nuit en février 2024
LoriL a répondu le 14 févr. 2024
Thank you for taking the time to send us your review. We truly appreciate the feedback that was given and we are sorry to hear about the issues you had during your stay. We will make sure that our management team is made aware of your comments and we will make every effort to correct these issues. We apologize for any inconvenience caused during your stay

8/10 – Bien

Kathy

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Had some issues with the first room, but staff quickly offered another that was great. Very much appreciated the helpful, friendly staff. Beds were comfortable, great WiFi, room was very large.
Séjour de 1 nuit en février 2024
LoriL a répondu le 9 févr. 2024
Thank you for taking the time to send us your review. We appreciate your comments. We are so happy to hear that our staff quickly addressed your issues and you were happy with your stay. We hope you will stay with us again the next time you are in Bakersfield.

10/10 – Excellent

Scott

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
Rooms were clean Had to go along ways through hotel to get to room
Séjour de 2 nuits en janvier 2024
LoriL a répondu le 6 févr. 2024
Thank you for taking the time to send us your review. We appreciate the score and we hope that you will stay with us again the next time you are in Bakersfield.

8/10 – Bien

Beverly

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I would give the property a five but I wanted room service and could not do this because the phone was not programmed. My husband was told we could call the front desk but we could not do that as well. Recently diagnosed with cancer, I wanted this to be very nice stay for my husband. Also could not check out via tv. The room itself was very nice except there was chewing gum at the end of one of the end table. The price of $179 is too much to pay for a room when your needs are not fully met!
Séjour de 1 nuit en février 2024
LoriL a répondu le 6 févr. 2024
Thank you for taking the time to send us your review. We appreciate the feedback and we will definitely let our housekeeping team know of your comments so the issues can be addressed. I will also let our food and beverage manager know about the issue with room service. We have not had any issues with the phone so I apologize for the inconvenience. Thank you again for bringing these issues to our attention.

10/10 – Excellent

Tim

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
LoriL a répondu le 2 févr. 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see that you enjoyed your stay with us. We hope you will stay again the next time you are in Bakersfield.

8/10 – Bien

Mansik

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
도로 옆에 있어서 차량 소음이 심함. 소리에 민감한 분들에게 비추천
Séjour de 1 nuit en janvier 2024
LoriL a répondu le 31 janv. 2024
Thank you for taking the time to send us your review. We are so sorry to hear that your stay with us was a bit noisy. Please know that we do have rooms away from the freeway that might not be as noisy. We hope that you will stay with us again the next time you are in Bakersfield.

10/10 – Excellent

Marc

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wish breakfast was included
Séjour de 1 nuit en janvier 2024
LoriL a répondu le 31 janv. 2024
Thank you for taking the time to send us your review. We appreciate the score. The DoubleTree brand does not have a complimentary breakfast but we do offer rates that include breakfast. We hope you will stay with us again the next time you are in Bakersfield.

8/10 – Bien

Greg

Points forts : Propreté
Séjour de 1 nuit en janvier 2024
LoriL a répondu le 31 janv. 2024
Thank you for taking the time to send us your review. We appreciate the score. We hope to see you again the next time you are in Bakersfield.

4/10 – Médiocre

Martin

Voyage d’affaires
Points forts : Propreté
Halfway through my stay, the water in my room went out. I had to call the front desk to find out what was going on and they said someone had contacted me regarding the issue but I had not received a call, text or email about the situation. I was moved to another room that was much louder from the nearby freeway and the toilet tank kept making a low pop noise and refilling constantly. My key stopped working to both the side door and my room which was very inconvenient when trying to get back into my room with food and travel gear. Not what I’d expect from a more premium hotel line.
LoriL a répondu le 26 janv. 2024
Thank you for taking the time to send us your review. We appreciate your feedback. We are so very sorry to hear about the issues you had during your stay. We truly apologize for the inconvenience. We will make sure the management team receives your feedback to make the necessary changes/repairs. Thank you again for bringing this to our attention.

10/10 – Excellent

Angelia

Séjour de 1 nuit en janvier 2024
LoriL a répondu le 21 mars 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

10/10 – Excellent

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
LoriL a répondu le 22 janv. 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

4/10 – Médiocre

Adel, Mississauga

Points forts : Service et personnel
Poor breakfast Noisy highway
Séjour de 2 nuits en janvier 2024
LoriL a répondu le 21 janv. 2024
Thank you for taking the time to send us your review. We are sorry to hear that your stay was not as you expected. We will pass along your comments to our management team

10/10 – Excellent

Jack

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
LoriL a répondu le 11 janv. 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

10/10 – Excellent

Pablo, Redlands

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
LoriL a répondu le 10 janv. 2024
Thank you for taking the time to send us your review. We appreciate the score. We are so happy to see that you enjoyed your stay with us and we hope to see you again the next time you are in Bakersfield.

10/10 – Excellent

Jamar

Séjour de 1 nuit en janvier 2024
LoriL a répondu le 29 janv. 2024
Thank you for taking the time to send us your review. We appreciate the score and we hope to see you again the next time you are in Bakersfield.