Outdoor pool

Reviews of The Dragon Hotel And Resort

4 out of 5
The Dragon Hotel And Resort
Building 2519 Road 5718 Block 257, Amwaj Island, Muharraq

Reviews

5.6
Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 1 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 3 out of 14 reviews" "
Rating 2 - Terrible. 4 out of 14 reviews" "

6.4/10

Cleanliness

4.8/10

Staff & service

2.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019
Response from Gm on Aug 14, 2019
Dear our value guest I would like to thanks you for your comments it help us to improve our service.. I will pass your comments to hotel management. . And we will make sure your next stay it will be extremely excellent... Thanks again for your feedback

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the hotel one week in advance , at the day of my arrival and when I was at the property checking in the receptionist informed me that I dont’t have any booking in the hotel , and when I asked why and how did it happen he replied contact Expedia because they did not send us the reservation and we are fully booked .. don’t use this Website for booking at alllll !!!
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
i have rose a complain about this hotel because when we arrive to hotel they said we don’t have reservation from Expedia and the amount was deducted but we don’t revive any refund or any reasons for this problem
Stayed 1 night in Jun 2019
Response from Faisal on Jul 1, 2019
Dear your value guest as per below email send, kindly note that, first I apologized for the miscommunication between the reservation department , kindly please to send us your reservation datils.

2/10 Terrible

Anas, Riyadh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel
It's the worst hotel I had been, louder music and fighting every day at midnight you can't sleep at all with noises

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Fun
Was great

6/10 Okay

Fareed

Liked: Cleanliness, room comfort
Disliked: Staff & service

4/10 Poor

mohammed, saudi arabia

Liked: Cleanliness, room comfort
Disliked: Staff & service
not bad
the hotel is good but the staff quality service very bad.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Relaxing
Quiet and recommended to the people who needs to relax

10/10 Excellent

Mohammed, saudi arabia, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
safe location, great services.
the hotel is located in Bahrain's safest district, however, it will take u a 20 min ride to reach downtown. we were upgraded from a suite to a chalet with no additional cost. I'll dafanitly return back to the hotel whenever I am in bahrain.

4/10 Poor

Hussain

Disliked: Staff & service, room comfort
منتجع عادي جداً بالنسبة للسعر كثير عليه مايستاهل صراحة أربعة نجوم
Stayed 1 night in Aug 2019
Response from GM on Sep 4, 2019
Dear Hussain first I would to like to apologize, and thanks you for your comments & feedback , as dragon managements we will make sure your next trip to our hotel it will be excellent

4/10 Poor

Majed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
منتجع سيئ ولا انصح بالسكن فيها
الايجابيات : 1- الغرف كبيرة 2- الاطلالة رائعة حيث تطل على البركة والبحر _____________ السلبيات : 1- الاستقبال سيء للغاية حيث لايوجد موظفين كفاية لخدمة الزبائن 2- يأخذون عمولة على العملة الاجنبية خصوصا السعودية 3- ليس لديهم خدمة حفظ الاغراض عند الدخول والخروج للفندق وحيث انهم اضاعو بطاقتي الشخصية 4- خدمتهم من أسوأ الفنادق ويتأخرون في الطلبات واحيانا لاينفذونها 5- الاثاث قديم والنظافة ليست بالمستوى المطلوب 6- المواقف ليست كثيرة وصعبة ومرتفعة 7- أدوات المطبخ ليست متوفرة بشكل كامل والثلاجة صغيرة من العلم اني استأجرة شقة كبيرة من ثلاث غرف 8- لاتوجد غسالة ملابس ولا نشافة مع العلم ان غرفة الغسيل موجودة وجاهزة التسليك 9- الانترنت ضعيف نوعا ما 10- الهاتف عطلان لااستطيع التواصل مع الفندق بسهولة
Stayed 2 nights in Jul 2019
Response from gm on Aug 11, 2019
dear our guest first I would like to thanks you for your comments, I will pass this comments to our management team, we will promise you the next visit to dragon hotel and resort it will be Marable

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
إستجمام - استرخاء
رائعة
Stayed 1 night in Jul 2019
Response from Noor on Jul 22, 2019
Dear Mr Mohammed I would like to thanks you , for you excellent review ,I will pass you comments to our managements

2/10 Terrible

Maryam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
يجب الاهتمام بالنظافة المكان اكثر
المنتجع إطلالته جميله يطل على البحر وموقعه جميل لكنه يفتقد النظافة لم تعجبني نظافة المكان .
Stayed 1 night in Jul 2019
Response from RD on Jul 8, 2019
dear Ms Maryam I would like to thanks you for your comments. it help us to improve our service , I will pass your comments to hotel management, and we will make sure your next stay it will be memorable Reservation Department

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities