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Albergo Hotel – Avis

3 out of 5
Albergo Hotel
#1 Ignacio Villamor Street, Baguio, Benguet

Avis

6,8
Note de 10 – Excellent, d’après 6 avis sur 52." "
Note de 8 – Bien, d’après 19 avis sur 52." "
Note de 6 – Acceptable, d’après 17 avis sur 52." "
Note de 4 – Médiocre, d’après 7 avis sur 52." "
Note de 2 – Terrible, d’après 3 avis sur 52." "

6,8/10

Propreté

7,2/10

Service et personnel

6,4/10

Commodités

6,4/10

État et installations de l’hébergement

7,6/10

Écoresponsabilité

Avis

4/10 – Médiocre

Hannah

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No wifi in the room, ceiling fan is not working. The room was not cleaned very well.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Domingo, Seattle

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff are courteous, professional, helpful. Convenient to everything, restaurants, grocery, parking eyc
Séjour de 2 nuits en mai 2024

8/10 – Bien

Jocelyn

Séjour de 2 nuits en août 2023

6/10 – Acceptable

Mervyn

Points forts : Service et personnel
Points faibles : Propreté
Xxxxxx
Séjour de 3 nuits en février 2023

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2022

6/10 – Acceptable

Nes

8/10 – Bien

Robert

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
GOOD JOB FOR A BUSINESS TRIP
Its a good hotel to stay for a business trip not requiring expensive amenities and concierge. It does the job and people are very warm and cooperative. They are very responsive to our needs. I will go back and stay there when I visit Baguio again.
Séjour de 3 nuits en août 2022

8/10 – Bien

Annabelle

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Location is very good. Room is big. Located in ideal area for our stay.
Séjour de 3 nuits en janvier 2020

8/10 – Bien

JOCELYN

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2019

10/10 – Excellent

Evangeline

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent Hotel Choice
Staff are very accommodating, big room and it was clean, some problem with parking slot but it was solve immediately. Will book again on my next baguio visit.
Séjour de 2 nuits en décembre 2019
The Management a répondu le 2 janv. 2020
Thank you for the kind words! We’re so happy your visit went so smoothly. Would you mind sharing with your friends who are coming to Baguio to check in with us, too? We’d love to continue providing great service to awesome guests like you. Thanks again!

4/10 – Médiocre

Voyageur vérifié

Voyage en famille, Voyage en groupe
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Rooms are not bad.I book 3 rooms one tioilet bowl is blocked,bathroom sink in two rooms are blocked too.Please ask your maintenance team to check the room before handing it over to your guests.we checked in to your hotel to rest not to waste our time calling your maintenance to fixed the problem while the guests wants to rest.
Séjour de 1 nuit en mai 2019
Albergo Team a répondu le 7 juin 2019
Thanks for taking the time to give your feedback. We sorry to hear the rooms weren't up to the standard you've come to expect from us. We have personally addressed this with our housekeeping and maintenance staff to ensure this won't happen again. It would be such a pleasure to personally welcome you back to our new and improved hotel!

10/10 – Excellent

Emmanuel Angelo

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Our stay was amazing. We were three adjacent rooms that give accessibility to each individual room. Specially my three little grand daughters. The rooms are quite good for family stay. However, there is only one problem - parking space.
Séjour de 3 nuits en avril 2019
Albergo Team a répondu le 7 juin 2019
Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.

8/10 – Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
If possible, make your breakfast in buffet. Surely your clients will be ready to pay the right amount for this, as long as they get what they want.
Séjour de 1 nuit en mars 2019
Albergo Team a répondu le 7 juin 2019
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

4/10 – Médiocre

Ramil

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Waited long time to check in
Awful room no electric kettle, made us stayed in the basement. I wouldn't not stay there for the night but have no choice, last minute changed of plan instead of heading to Sagada end up going back to Baguio since our got car sick.
Séjour de 1 nuit en février 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 6 nuits en décembre 2018

8/10 – Bien

Mac, Quezon City

Points forts : Propreté, service et personnel et confort de la chambre.
Points faibles : État et installations de l’hébergement
The room was okay, comfortable, clean. Wala masyadong arte. Andun naman lahat ng needs ng isang basic hotel room. Also malaki yung space. I didn't like the breakfast but I liked the coffee and the sunlight coming in thru the windows of the cafeteria. The staff were accomodating. The hallways were... Creepy. Haha pero overall, nagenjoy ako sa stay. Thank you!
Séjour de 1 nuit en décembre 2018

4/10 – Médiocre

Voyageur vérifié

Its an Ok Hotel
Check in process was OK. All the rooms in this hotel doesn’t have “air conditioning” but electric fans are available upon request. Hotel staffs were OK.
Séjour de 1 nuit en mai 2018

8/10 – Bien

Bony

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Definitely recommend this hotel 🙂

8/10 – Bien

EDGARDO

Points forts : État et installations de l’hébergement, confort de la chambre
A family stay
We stayed in the hotel 3 days and 2 nights. The staff were helpful and friendly. We were not notified though that we need to request for the rooms to be cleaned. It is not like other hotels where they automatically clean the room and replenish supplies. I was also charged away before we checked in.

8/10 – Bien

Franny, Pasig, Philippines

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very nice location
All hotel staff were friendly and accommodating. Location of hotel is very strategic.
Séjour de 2 nuits en avril 2018

2/10 – Terrible

Eugene

Points faibles : Service et personnel, état et installations de l’hébergement
Disappointing stay
My booking via Hotels.com was not found for some time and it was eventually found via another booking agency , so I did not have a good start, though possibly not finding the booking would have been better. There were no staff to assist with bags, half the lifts were out of action for my stay, and breakfast was awful . The room was adequate , but WIFI was only available in a small lobby area by the lifts and not in any rooms and the showers were poor The staff whilst uniformly pleasant , lacked direction and management. Overall a very disappointing stay in a lovely city.

4/10 – Médiocre

Joseph

Quite the disappointment for the rate
Could've been better if the internet service was available for all rooms and nit just the common area. What really disappointed me was the fact the at the phone was no working in our unit and the lights went off at around 3am just when we were preparing to head out. The circuit breaker smelled like burnt rubber or something like that. We had to rely on our phones for light and had to go dress up and reported it to the receptionist all the way down from the 9th floor before heading off to the float parade

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 2 nuits en février 2018

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Cozy Hotel
It was good and I appreciated all those nice staffs :)
Séjour de 1 nuit en février 2018

6/10 – Acceptable

Del, Cavite, Ph

Points forts : Propreté
Good hotel. Easy access. Far from city traffic.
Its a nice place to stay. One could easily reach the hote coming from Kennon roadl withoit going through the city traffic. The same if you're going to take Halsema hi way going to Sagada Mt. Province. Also, some of the city attractions are very near the place. Just a stroll away. Hote rooml service is good. We had a pleasant stay in Albergo.
Séjour de 1 nuit en janvier 2018

6/10 – Acceptable

Fenderlyn

Séjour de 3 nuits en janvier 2018

8/10 – Bien

Syl

Points forts : Service et personnel
value for your money
Good location, comfortable bed, friendly staff, no need to buy drinking water there's a water dispenser at the hallway
Séjour de 4 nuits en décembre 2017

6/10 – Acceptable

Voyageur vérifié

Points faibles : Confort de la chambre
Séjour de 1 nuit en décembre 2017

10/10 – Excellent

ivan

Points forts : Confort de la chambre
Séjour de 1 nuit en octobre 2017

10/10 – Excellent

Voyageur vérifié

Points forts : Service et personnel
Points faibles : Propreté
the bathroom wasn't cleaned very well. There was hair all over.
Séjour de 1 nuit en octobre 2017

6/10 – Acceptable

Bernard

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Average, not expecting too much!
Room is neat and clean but No wifi connection in the room. They serve limited food for breakfast.
Séjour de 2 nuits en juin 2017

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
nice hotel. recommendable.

8/10 – Bien

Jaime Jr

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good hotel.
Good.

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Comfortable hotel
Staff are nice, approacheable, and attentive. But no wifi in the rooms. Have to go to the lobby for internet connections. Breakfast is plated, servings are small. Altho coffee is refillable.

10/10 – Excellent

Fenderlyn

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location
It was a great experience staying sa albergo. The room is clean and comfortable. The location is good and very quiet just near and walking distance from the mansion and right accross wright park

6/10 – Acceptable

Jim , Lemont, Illinois

Points forts : Service et personnel, confort de la chambre
Baguio hotel
The room was clean, the beds were comfortable and the shower was clean with hot water. The room was not cleaned after our first night stay. It was cleaned soon after we notified the staff. I guess you have to tell them to clean your room

4/10 – Médiocre

PHILIPPE

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.

6/10 – Acceptable

Beng

Points faibles : État et installations de l’hébergement
Hotel's Experience
The front desk staff is smart and know what they are doing and coordinate quickly with other staff. Security team are also courteous. We feel safe and secure during our stay! The hotel has sufficient hot water shower day or night! Some minor issues which can spell the difference in their custmer service specific for utilities, the family suite do not have windows. The exhaust fan in the bathroom is quite noisy. I reported it to maintenance and front desk but no one cam to fix it. The ballast lighting is noisy as well and needs fixing or replacement. The Albergo owner can save energy if he opted to use LED lighting instead which is environment friendly as well.

6/10 – Acceptable

Celia

Points faibles : État et installations de l’hébergement, confort de la chambre
The hotel was not that comfortable. You can hear d noise frim d corridors in you riom.

8/10 – Bien

Julmar

Points forts : Propreté, service et personnel et confort de la chambre.
Very convenient
It's was good and great

8/10 – Bien

Rodelle

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ours was a relatively good stay. Courteous and friendly staff, the security guards included, and the room was clean and well lit. The best part is that Amare pizza is just across the hotel reception area. Though i did not try the jogging routes, due to time constraints, it is a definite plus for runners, health buffs and overweights looking to burn some calories in the cold baguio weather.

6/10 – Acceptable

Armand John

Points forts : Confort de la chambre
Convinient hotel
the hotel rate is cheap but the hotel itself is nice and clean. the bathroom is clean with basic amenities in it. However they have a very slow check in and check out. Also, their breakfast is not so good.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

2/10 – Terrible

Julna, Honolulu, Hawaii

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We checked in and were told that wi fi is down. But, when it went on...very slow. Hallways were dark in the evening. Checked out early.

6/10 – Acceptable

Maria Theresa, Quezon City

Points forts : Confort de la chambre
Points faibles : État et installations de l’hébergement
Pricey for its quality/service
On food: Taste is ok but our breakfast was served cold. Very disappointing. Food must be served hot. I gave feedback the same day and acted on it the ff day. Still, food is still not that hot. For smokers: The building is a non smoking zone. You have to go outside the building to smoke. This should be ok however there is no area for smokers. No trash bin. Cig butts are everywhere. On location: Hotel is near Wright Park and Ketchup Communities. No issues here

8/10 – Bien

Rojel

Points forts : Propreté, confort de la chambre
Good place to stay except for an annoying hiccup upon check-in, because the front office would not admit us despite presenting the confirmation e-mail / voucher from hotels.com. According to the front office guy, they are still waiting for the email confirmation from hotels.com despite what I already showed him. My staff was tired from the travel and at 2am had to be stuck at the hotel lobby while waiting for everything to be clarified. Finally a call with the hotels.com support clarified the issue for both sides and we were finally admitted after being initially denied entry.

6/10 – Acceptable

Voyageur vérifié

Points faibles : État et installations de l’hébergement
Holy Week in Baguio
Place was very near to other tourist spots and parking was very convenient. Price of the food was reasonable

6/10 – Acceptable

Voyageur vérifié

Points faibles : Service et personnel, état et installations de l’hébergement
Hotel near to some tourist attraction
it was ok..just needed some improvements on some hotel facilities e.g. elevator, parking space.

6/10 – Acceptable

Wilda, Calamba

Points faibles : Propreté, état et installations de l’hébergement
albergo
Overall it was ok very close to nearby attractions though a bit disappointed to find out no Aircon in the room but was ok due to cold weather in Baguio.. The bad smell at the Wright park is somewhat annoying as it spread outside the hotel. Parking was ok but it was dusty.

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bad hotel staff
Hotel needs a fresh coat of paint and new furnitures. Hotel staff badly needs training in customer service