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Reviews of Hotel Reseda

3 out of 5
Hotel Reseda
2 Avenue Du General De Gaulle, Bagnolet, Seine-Saint-Denis

Reviews

7.8

Good

Rating 10 - Excellent. 299 out of 1000 reviews" "
Rating 8 - Good. 436 out of 1000 reviews" "
Rating 6 - Okay. 163 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rayyan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Room was nice. Good value for money. Nice area
Stayed 4 nights in Feb 2024

10/10 Excellent

CARINE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top du top
Stayed 1 night in Mar 2024
Response from Naoufal on Apr 21, 2024
Nous vous remercions de l'intérêt que vous portez a l'hôtel nous serons ravie de vous revoir parmi nous.C'est avec assiduité que nous prenons en compte vos critiques pour encore plus nous améliorés.Tout les remérciements de l'hotel Reseda

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money although the bed was quite heard and the sheets were not of good quality.
Stayed 2 nights in Mar 2024
Response from Anowar on Mar 31, 2024
Dear valued clientGreeting from Hotel RESEDAThank you for your time and comment. We are very sorry for that and I will send your opinion to our Management, Hope next time it will be better.Best RegardsTeam Hotel Reseda

6/10 Okay

Ahmad Jolani

Stayed 3 nights in Mar 2024
Response from safa on Mar 14, 2024
"Cher ahmad ,Nous sommes ravis que vous ayez choisi le Reseda pour votre séjour parisien.Nous portons une attention particulière aux commentaires ainsi qu'à la satisfaction de nos clients et soyez assurés que votre retour nous permettra de nous améliorer.Nous espérons avoir le plaisir de vous accueillir de nouveau parmi nous.Bien cordialement."safa

6/10 Okay

Jia Xi

Travelled with family
Disliked: Staff & service, amenities
Good overall, but no water jugg, cups, toothbrush. Very minimum Amenity. Can't even get hot drinkable water.
Stayed 4 nights in Mar 2024
Response from safa on Mar 13, 2024
"Dear Jia , First of all, we would like to thank you for taking the time to let us know of your resentment following your stay.We are sorry for the inconvenience caused during your stay with us and will be sure that your return will allow us to improve.We would like to have the pleasure of welcoming you back among us and remain at your entire disposal for any request.okBest regards,safa

6/10 Okay

Sofia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Very noisy. Both because of other guests (several groups of school trips) and because of traffic. The stairs were constantly dirty and made it unpleasant to go that way - we were staying on the 7th floor. The bed had only 2 pillows with no options to get any extra, nor any additional blanket. The bathroom had only two towels. No hand towel at all.
Stayed 4 nights in Feb 2024
Response from SONIA on Feb 24, 2024
Dear Client,All our wishes for this new year,First of all, we would like to thank you for taking the time to let us know of your resentment following your stay.We are sorry for the inconvenience caused during your stay with us and will be sure that your return will allow us to improve.We would like to have the pleasure of welcoming you back among us and remain at your entire disposal for any request.Best regards,Sonia The reception

8/10 Good

Ibrahim

Liked: Cleanliness, property conditions & facilities
Had a good time
Stayed 3 nights in Jan 2024
Response from safa on Feb 4, 2024
"Cher Client,Tous nos voeux pour cette nouvelle année,Nous sommes ravis que vous ayez choisi le Reseda pour votre séjour parisien.Nous portons une attention particulière aux commentaires ainsi qu'à la satisfaction de nos clients et soyez assurés que votre retour nous permettra de nous améliorer.Nous espérons avoir le plaisir de vous accueillir de nouveau parmi nous.Bien cordialement."

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alright 👍
Nothing bad. Can hear noise easily from other rooms. Also some people who work in the hotel keep shouting and wake you up in the morning. Not a big issue though.
Stayed 3 nights in Jan 2024
Response from Mari on Jan 12, 2024
Dear customer,All the best for this new year,We are delighted that you have chosen the Reseda for your stay in Paris.We are very sorry for any inconvenience you may have experienced during your stay with us and please be assured that your feedback will help us to improve.We look forward to welcoming you back.Yours sincerelyReception

8/10 Good

Maya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Metrostation in der Nähe war super, Hotel ansonsten auch alles gut für den Preis.
Stayed 3 nights in Jan 2024
Response from Mari on Jan 12, 2024
Sehr geehrter Kunde!Unsere besten Wünsche für das neue Jahr,Wir freuen uns, dass Sie das Reseda für Ihren Aufenthalt in Paris gewählt haben.Wir legen besonderen Wert auf die Kommentare sowie die Zufriedenheit unserer Gäste.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen

10/10 Excellent

Rafael

Stayed 4 nights in Dec 2023
Response from Anowar on Jan 15, 2024
Dear clientWe are very sorry to say that we can not make you happy during your stay in our hotel. Hpoe we will meet again for your next stay and we will try to meet-up your satisfaction. We are sorry again.Best regardsAnowarTeam Hotel RESEDA

6/10 Okay

Mandar

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Anowar on Jan 15, 2024
Dear clientWe are very sorry to say that we can not make you happy during your stay in our hotel. Hpoe we will meet again for your next stay and we will try to meet-up your satisfaction. We are sorry again.Best regardsAnowarTeam Hotel RESEDA

6/10 Okay

alexander

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 5 nights in Dec 2023
Response from Anowar on Jan 15, 2024
Dear clientWe are very sorry to say that we can not make you happy during your stay in our hotel. Hpoe we will meet again for your next stay and we will try to meet-up your satisfaction. Thank you for your time and contribution for our Hotel.We are sorry again.Best regardsAnowarTeam Hotel RESEDA

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service
All good
Response from safa on Feb 8, 2024
"Dear monsieur ,We thank you for all your compliments on our establishment as well as on the quality of our services.We will also forward your message to our team.The entire Reseda team would be delighted to welcome you back for your next stay!Best regards,safa

6/10 Okay

Grecia

Stayed 5 nights in Nov 2023
Response from Anowar on Jan 15, 2024
Dear clientWe are very sorry to say that we can not make you happy during your stay in our hotel. Hpoe we will meet again for your next stay and we will try to meet-up your satisfaction. We are sorry again.Best regardsAnowarTeam Hotel RESEDA

10/10 Excellent

Brian

Stayed 1 night in Nov 2023
Response from Anowar on Jan 15, 2024
Dear clientWe are very sorry to say that we can not make you happy during your stay in our hotel. Hpoe we will meet again for your next stay and we will try to meet-up your satisfaction. We are sorry again.Best regardsAnowarTeam Hotel RESEDA

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and reliable
Stayed 3 nights in Nov 2023
Response from Mari on Jan 13, 2024
Dear Client,All our wishes for this new year,First of all, we would like to thank you for taking the time to let us know of your resentment following your stay.We are sorry for the inconvenience caused during your stay with us and will be sure that your return will allow us to improve.We would like to have the pleasure of welcoming you back among us and remain at your entire disposal for any request.Best regards,Reception desk

10/10 Excellent

KAREN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value , great breakfast. Metro 2 minutes away.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

BRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good staff and good transport
Stayed 4 nights in Oct 2023

6/10 Okay

PRINCE

Travelled with family
The Hotel Location is Good
Stayed 3 nights in Oct 2023

8/10 Good

Daniel

Liked: Staff & service
Staff are nice and speak English. Hotel similar to premier inn in England. Easy transport links right near hotel to travel around
Stayed 3 nights in Oct 2023

8/10 Good

Eden, New Westminster

Travelled with group
Liked: Amenities, property conditions & facilities
Clean room and bed sheets but it’s a bit noisy neighborhood. Good for short stay.
Stayed 3 nights in Oct 2023

4/10 Poor

Linda

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very, very small rooms. Very small bathrooms. Absolutely no amenities. Breakfast was really a continental breakfast until about 8. No ice in building at all. No in house restaurant as advertised. No working TV in room.
Stayed 3 nights in Oct 2023

10/10 Excellent

EUGENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Mohammed A H

Liked: Cleanliness, property conditions & facilities
Short Trip.
Very good.
Stayed 2 nights in Oct 2023

6/10 Okay

Glauber

Liked: Staff & service
Disliked: Cleanliness
Price was great, close to subway station. There are restaurants places around for a bite. The room was just avarage, not having a shower door, and cleanness of the room bring my review to avarage. The staff was very friendly.
Stayed 4 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I think it's actually expensive to what you pay for. It is very close to the station and you can be in central Paris in less than 30 minutes - that's about it. The hotel needs upgrading, the first room we stayed, we had trouble closing the window - the AC doesn't seem to work, we asked to be checked but no one checked. Rooms are very small for two - and the toilet is very small too. Our room was not cleaned for the second day - so we had to change rooms. Wifi was also not working.
Stayed 2 nights in Sep 2023

10/10 Excellent

Vic, Cortland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Patricia

Disliked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. A little bit loud during the evening, since it is near the freeway.
Stayed 3 nights in Sep 2023

8/10 Good

Penelope

Stayed 2 nights in Sep 2023

6/10 Okay

Oswald

Disliked: Staff & service
This was in a gritty side of town, so watch out when out late at night. Light bulbs were burnt out, only two were working. Front desk says they old have to move us to another room, not worth it for 2 more nights.
Stayed 5 nights in Sep 2023

6/10 Okay

micah

Travelled with partner
Liked: Property conditions & facilities
My second time going there I liked it but they needed to change some things like the package I got they should of had the flowers in some water and got a better range of flowers
Stayed 4 nights in Sep 2023

6/10 Okay

Brennen, New Westminster

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Teneisha

Stayed 3 nights in Jul 2023

2/10 Terrible

Solomon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the worst Hotel i have ever been in to. I arrived at the hotel with my wife and 4 kids after booking through Hotel.com. My booking clearly stated that i only need to make payment once i arrive at the hotel. At reception i was told that my booking has been cancelled as i didn't make payment. I tried to explain the situation but the receptionists were rude and did not care that my young children were stressed. I had to plead and beg for nearly one hour fifteen minutes before we were checked in. Once we entered our rooms they were filthy, untidy, unsafe and not suitable for human habitation. A toilet with no flash, dirty towels, no soaps and cramped up rooms.
Stayed 2 nights in Aug 2023

10/10 Excellent

RAFAEL FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Biutiful
Stayed 3 nights in Aug 2023

8/10 Good

Adrianus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ok. The only thing I really missed was a chair. Most of the staff was friendly an helpful. Exept one guy, the one with dreadlocks. It looked like he hardly enjoyed working at the reception. He only helped reluctantly.
Stayed 4 nights in Aug 2023

2/10 Terrible

AM

Stayed 1 night in Aug 2023

10/10 Excellent

Lama

Stayed 1 night in Aug 2023

8/10 Good

Abel

Liked: Cleanliness, property conditions & facilities
The rooms are clean
Stayed 3 nights in Jul 2023
Response from Sharon on Jul 25, 2023
Hello,Greating from hotel Réséda,We are happy that you enjoyed your stay at our Hotel and we are looking forward to see you next time !Sincerely,The Reception

6/10 Okay

Frederick

Disliked: Property conditions & facilities
First night: no cover on quilt. Second day: no soap in dispenser in shower No kettle Curtain hanging off railing
Stayed 5 nights in Jul 2023

4/10 Poor

Ahmadullah

Stayed 3 nights in Jul 2023

2/10 Terrible

TAE, Edmonton

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Kathryn

Liked: Cleanliness
The staff was helpful most of the time, but rude about half of the time. That could be related to a difference in culture, so it was not a major issue for me. The room was smaller than I expected, but that may also be related to culture since European countries are so much smaller. What was unfortunate was that the beds were extremely small (smaller even than twin beds) and still the room barely held our luggage. Also, the phones did not work in our room. Overall, it was an unpleasant stay, but not awful, just uncomfortable. According to the staff, the location was “not a safe area,” but it was very close to the Metro station and not far from Central Paris, which made it manageable to get around once we felt comfortable with the Metro. What was also unfortunate about the location was that when we were in central Paris and tried to get a taxi, they refused once we told them the location. I assume that was because it is more financially beneficial for taxi drivers to stay within central Paris, but very inconvenient for us in that moment. Again, the stay there was not bad, just very uncomfortable
Stayed 5 nights in Jun 2023
Response from Sharon on Jul 20, 2023
Hello,Thank you for your interest in Hotel Reseda,We are sorry about your inconveniences and will hope that you enjoy your stay next time you come in our hotel.Sincerely,The reception

6/10 Okay

Gwen

Travelled with partner
Liked: Cleanliness, staff & service
No outside space. Not much of a lounge. Bedroom very small. No sink plug. Lot of noise one night from a party of young persons(supervised!!!) no one seemed to stop it. Area not very nice, not clean very busy and limited eating. Certainly not somewhere to walk round any time of day.
Stayed 4 nights in Jun 2023
Response from Sharon on Jul 20, 2023
Hello,Thank you for your interest in Hotel Reseda,We are sorry for your inconveniences and we hope that you enjoy your stay next time you come to our hotel.Sincerely,The reception

8/10 Good

Branden, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good little spot, very close to metro station. A little far out of the way of most tourist spots of Paris. Conveniently located by a shopping mall with a massive grocery store. Staff were very nice and spoke English well.
Stayed 4 nights in Jun 2023

8/10 Good

Cayce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel
Staff were helpful, I did book a bunk bed room but they upgraded us to an interlocking room which was fine! Love that there’s a supermarket and restaurants next door! Also really close to metro station and buses!
Stayed 2 nights in Jun 2023

4/10 Poor

richard, Mississauga

Stayed 3 nights in Jun 2023

2/10 Terrible

Gloria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was super small and outdated. It was so small we had to leave our suitcases on the floor as there was nowhere to put them. When we asked for fresh towels for our second night, we were told that the receptionist didn’t have any.
Stayed 2 nights in Jun 2023