Exterior

Reviews of Auberge Gisele's Inn

4 out of 5
Auberge Gisele's Inn
387 Shore Road, Baddeck, NS

Reviews

8.6

Excellent

Rating 10 - Excellent. 412 out of 852 reviews" "
Rating 8 - Good. 311 out of 852 reviews" "
Rating 6 - Okay. 83 out of 852 reviews" "
Rating 4 - Poor. 36 out of 852 reviews" "
Rating 2 - Terrible. 10 out of 852 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Carolyn

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We were the only guests so there was no wifi and no access to ice. Our walkway was icy and snow covered. The coffee maker wasn’t clean. We were charged full price for limited services.
Stayed 1 night in Feb 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Mary-Anne

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even in the off season we were pleasantly welcomed
Stayed 1 night in Nov 2023

8/10 Good

Tessa

Stayed 1 night in Nov 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Nov 2023

8/10 Good

Vinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The floor above was sqeeking every time someone walked across. Otherwise a nice place to stay.
Stayed 2 nights in Oct 2023

8/10 Good

Sawsan

Travelled with partner
Liked: Cleanliness, staff & service
Overall it was a good stay, the hotel is a bit dated and needs work.
Stayed 2 nights in Oct 2023

10/10 Excellent

Howard

Stayed 2 nights in Oct 2023

10/10 Excellent

John Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is a great back to nature property. Great view. Lots of trees.
Stayed 3 nights in Oct 2023

8/10 Good

Yoel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall hotel was good. I had a (very) noisy heating system in my room that woke me up few times.
Stayed 1 night in Oct 2023

10/10 Excellent

Sonya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay in this hotel. It was nice and clean and had everything we needed.
Stayed 1 night in Oct 2023

10/10 Excellent

Monique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was very comfortable. I would stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Badil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat
Stayed 6 nights in Oct 2023

10/10 Excellent

Heidi

Stayed 1 night in Oct 2023

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, conveniently located.
Stayed 1 night in Oct 2023

6/10 Okay

Ron

The room was nice with good bed and super clean. The breakfast buffet was very disappointing! Cold toast made ahead and fake scramble d eggs all lukewarm. Greasy bacon.All for 40 dollars for two with tip to the girls who were very nice.Tim Hortons would have been better !! and turned us away from eating there for the night meals . Do not go with buffet special!!
Stayed 2 nights in Oct 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always courteous. Room was always clean. Nice view , good food.
Stayed 6 nights in Oct 2023

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel was on the older side and probably needs an overhaul. That being said, it was clean and the staff was good.There was a dripping noise in the ceiling coming from the room above that I told them about and they looked into it and said there was nothing they could do about it. They didn't offer to change our room or do any more follow through with my concern. Since we weren't in our room much, we just dealt with it. Great location in Baddeck and it was walkable into the town center.
Stayed 5 nights in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Alan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great family business, Friendly staff, clean comfortable rooms, and great location
Stayed 3 nights in Oct 2023

4/10 Poor

ALLAN

Disliked: Property conditions & facilities
The propane fireplace was the only source of heat and the night manager did his best to remedy the situation x 2. He reported the issues to the manager of the property that evening. Next morning we had no hot water for our showers. Reported the issue when we checked out. The day manager did not make any remedy to our bill. The total for the 1 night was $222.87! Would never recommend!
Stayed 1 night in Oct 2023

10/10 Excellent

brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our night stay. The room was clean and bright. I would recommend this place and would go back again. Thankyou

8/10 Good

JENNIFER

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are in different areas of the complex with a very nice restaurant on site with excellent food. Rooms are very clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Jigar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023

10/10 Excellent

Joanne P

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

ronald

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The pillows are to heavy and thick hurts neck. Bet is too soft and back hurts. Left my sweatshirt in closet and they wanted $10$ shipping $10 service fee additional bank fee to have it sent to Halifax. I would not stay there again
Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

6/10 Okay

Robert, Dartmouth

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Front desk staff staff was very friendly but we had an issue with room cleaning staff. We stayed 3 nights & one day the bathroom wasn't cleaned & the next they didn't t make the beds. The crank out window handle was broken as well the bathroom sink drain stopper would not work. The sauna & whirlpool were out of service. The business card of the owner advertises the property as 4 1/2 stars but at best based on the condition 3 stars would be stretching it.
Stayed 3 nights in Sep 2023
Response from Managment on Oct 2, 2023
Thanks for your feed back. When you put the sign on the door DO NOT DISTURB. Nobody will go in .If you read the sign the other side its saying MAKE THE BED and you by mistake put the DO NOT DISTURB. if you check our website we are not advertising for pool or sauna. I do not know where did you get this. Keep in mind you are not the one who assign the stars. Thanks

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great view to the lake from our front 4th floor window. Large comfortable room. Well kept. Good central location to start the Cabot Trail and also to go to Fort Louisburg! Lobster Supper there is very good restaurant at the Cable Room (all local food to table menu.
Stayed 2 nights in Sep 2023

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. We arrived late and were tired from a long day driving. The young man at the front counter seated us in a quiet comfortable area where we enjoyed a lovely glass of wine while waiting for our take out meals which we enjoyed in our room.
Stayed 1 night in Sep 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
Nice stay, very convenient. The stsff was very helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher, Stockport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, convenient location.
Stayed 1 night in Sep 2023

6/10 Okay

Shannon

Travelled with family and small children
Convenient location in Baddeck with a quiet double room. Bathroom was quite dated with a significantly cracked porcelain sink - room was clean and cozy. Dining options were not to our liking, so we went into town for dinner. However, for timing and convenience, we chose to have breakfast at the Inn. Unfortunately, the food was underwelming. The bacon did not taste like bacon and the toast was pre-toasted and left under a heat lamp. Lots of room for improvement with their cuisine.
Stayed 1 night in Sep 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Mathew

Stayed 1 night in Sep 2023

8/10 Good

Tanya

Travelled with partner
Good location.
Stayed 3 nights in Sep 2023

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Charles

Stayed 1 night in Sep 2023

6/10 Okay

Al

Travelled with partner
Liked: Staff & service, property conditions & facilities
The room seemed nicely decorated and was clean but there were no black out curtains and an exterior light right outside that shone in. This made sleeping less than ideal.
Stayed 1 night in Sep 2023
Response from Managment on Sep 24, 2023
Good Morning Sir. Every single Room has a Curtains Panels, Black out Curtains and sheared. Both side of the window Black out Curtains are behind the Curtain Panels (Blue and Green).You did not try to look or you can ask to Front Desk. Sorry for not finding the Black out Curtains.

8/10 Good

Olive

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall, my experience at the property was largely positive, marked by a warm ambiance upon entry and convenient parking options. The check-in process was seamless, and the grounds were aesthetically pleasing. Amenities such as the fireplace and streaming TV added to the comfort of the stay. However, there were some areas where the experience fell short. The absence of robes and slippers, as well as the unstable feel of the bathtub, detracted from the overall luxuriousness one might expect. Coffee options were limited, with just one regular pod available. Additionally, the coffee maker seemed to malfunction, affecting the taste of the coffee. Another minor disappointment there were two large noticeable stains on the couch in the second bedroom, which had an impact on the otherwise pristine setting. On a brighter note, the property's proximity to the Lobster Supper was a highlight. The seafood, particularly the snow crab, was exceptional, and the desserts were delightful. Despite these setbacks, the stay was enjoyable, and I would give it a 4 out of 5 stars. With some minor improvements, it could easily achieve a full 5-star rating.
Stayed 1 night in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is superior for the value delivered. Conveniently located. Staff go to any length to be of assistance. The room surprises with its elegance, luxurious feel and cosyness.
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Caution Regarding Elevator
A nice stay. However the rooms are showing their age. Beware that this is a multi building property where only one of the buildings has an elevator. The description in Hotels.com states that this facility has an elevator which is accurate for only one of the buildings.
Stayed 1 night in Sep 2023

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very pleasant. The staff was kind and helpful.
Stayed 3 nights in Sep 2023

8/10 Good

Qura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 3am. The door to the building was left open and there were giant mosquitoes that look like spiders. I'm scared of spiders so this was a terrifying experience to walk the halls and get into an elevator with these flies. Room however luckily did not have any flies. I requested late check out and was granted the request, which I was very grateful for.
Stayed 1 night in Sep 2023