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Steigenberger Bad Neuenahr

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Very Good
317 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Ahr-Thermen Bad Neuenahr
    5 min walk
  • Popular Location
    Peace Museum - Bridge at Remagen
    15 min drive
  • Restaurant
    Luthers
    3 min walk
  • Restaurant
    Sports Bar
    7 min walk
  • Airport
    Cologne (CGN-Cologne - Bonn)
    37 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Double Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Superior Single Room, 1 Twin Bed

    Room Amenities

    • Sleeps 1
    More details
  • Standard Single Room, 1 Twin Bed

    Room Amenities

    • Sleeps 1
    More details

About this area

Bad Neuenahr-Ahrweiler

Located in Bad Neuenahr-Ahrweiler, Steigenberger Bad Neuenahr is in the city centre and near a train station. Ahr and Ahr-Thermen Bad Neuenahr reflect the area's natural beauty and area attractions include Gemarkenhof Ostrich Farm and Monte Mare Indoor Dive Center. Reptilien-Zoo and Wiedtalbad are also worth visiting. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Ahr-Thermen Bad Neuenahr - 5 min walk
  • Popular Location
    Peace Museum - Bridge at Remagen - 15 min drive
  • Popular Location
    Kristall Rheinpark Therme - 23 min drive
  • Popular Location
    Dragon's Rock - 29 min drive
  • Popular Location
    Schloss Drachenburg - 43 min drive

Getting around

  • Bad Neuenahr Station - 13 min walk
  • Cologne (CGN-Cologne - Bonn) - 37 min drive

Restaurants

  • Parkrestaurant — 1 min walk
  • Le Figaro — 1 min walk
  • Luthers — 3 min walk
  • Sports Bar — 7 min walk
  • Restaurant Maxemilian´s — 8 min walk

About this property

Steigenberger Bad Neuenahr

Along with a casino, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/café, coffee/tea in a common area and massage/treatment rooms. All 216 rooms feature thoughtful touches such as pillow menus and bathrobes, along with free WiFi and satellite TV. Other amenities available to guests include room service (during limited hours), free bottled water and hairdryers.

Renovations and closures

The property will be renovating from 06 May 2019 until 01 May 2020 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Policies

Check-in

Check-in between 3 PM - midnight

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55 per night.
  • Cribs (infant beds) are available for EUR 20 per night.

Pets

  • Pets are allowed for an extra charge of EUR 12 per pet, per day.
  • Dogs only
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.20 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 13.00 per day (in/out privileges)
  • Nearby parking fee: EUR 13 per day
  • Pet fee: EUR 12 per pet, per day
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking

  • Self parking (surcharge)

Food and Drink

  • Food and drink
  • Free buffet breakfast available daily 6:30 AM–11 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Pool
  • Mountain biking onsite
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Spa services onsite

Family friendly

  • Family property
  • Free WiFi
  • Laundry facilities

Conveniences

  • Gift shops and newsstand
  • Elevator/lift

Guest Services

  • Luggage storage
  • Laundry service
  • 24-hour front desk
  • Daily housekeeping
  • Concierge
  • Multilingual staff

Business Services

  • Conference space
  • Meeting Rooms

Outdoors

  • Terrace

Accessibility

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Spa

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Room amenities

Bedroom

  • Premium bedding
  • Cribs available
  • Rollaway beds (surcharge)

Bathroom

  • Hair dryer
  • Bathrobes
  • Private bathroom

Entertainment

  • Satellite channels

More

  • Connecting/adjoining rooms available
  • Desk

Nearby things to do

Activities

  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby

Where to eat

Where to eat
Parkrestaurant – Serves breakfast, lunch and dinner.
Le Figaro – Al fresco dining bistro. Serves lunch and dinner.
4.3

Very Good

5 - Excellent
150
4 - Good
125
3 - Okay
30
2 - Mediocre
11
1 - Poor
1
4.4
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.1
Property condition

5/5 Excellent

I Lille the breakfats. I also liked the Sauna. Everything was Great.

Stayed 1 night in Jun. 2019

5/5 Excellent

Everything about our stay was as good as usual,which is very good, but we were extremely disappointed that the swimming pool was closed for refurbishment. We received no warning of this, either at check-in, or by means of a notice in reception or in our room. The first we knew was when we arrived at the pool ( a long walk ) only to find it locked up and empty of water.

Stayed 1 night in Jun. 2019

2/5

Shower design is terrible water comes out. Told front desk several times - no action taken

Stayed 1 night in May 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 8 nights in May 2019

4/5 Good

Ok but not worth the reputation

Nice hotel but clearly riding on it’s reputation without putting much effort in. Staff is professional but not very friendly, nice or attentive. Location is great and there’s free parking in the area (weekends), about 5 min walk from the hotel. The hotel itself is a bit outdated but some areas and rooms are nicely renovated. The pool area is very outdated but is undergoing a renovation right now. Sauna is ok-ish but not impressive by any means (please combine sauna with the pool area). The room was very nice and comfortable! Large walk-in closet was a positive surprise. Very nice bed. Something I was not impressed about was housekeeping. The shampoo & shower gel bottles had been opened as the seal was broken on all bottles so I threw them away but the next day they were not replaced. Also, the toilet paper in the bathroom had only a little bit left, which was strange. Breakfast was good but the staff didn’t look very happy. Note that this hotel is very popular among more elderly folks.

Stayed 2 nights in May 2019

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