Title: Naya Bacalar Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Naya Bacalar Hotel Travelers unwind with rejuvenating spa treatments at this peaceful retreat, then enjoy morning coffee and local flavors poolside for a perfect day of relaxation ## Photo gallery for Naya Bacalar Hotel ![Dock - Naya Bacalar Hotel (Bacalar)](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/2a3c8f47.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sundeck - Naya Bacalar Hotel (Bacalar)](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/e04768c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Memory foam beds, free WiFi, bed sheets - Naya Bacalar Hotel (Bacalar)](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/e7308d97.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Mediterranean cuisine, pool views - Naya Bacalar Hotel (Bacalar)](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/3d7e771b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Romantic Room, 1 King Bed, Private Pool, Garden View | Garden view - Naya Bacalar Hotel (Bacalar)](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/388b4419.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Naya Bacalar Hotel offers a tranquil rural escape with an outdoor entertainment area and spa for deep-tissue massages. Enjoy WiFi, continental breakfast, and coffee/tea in the lobby. Multilingual staff are ready to assist. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Romantic Room, 1 King Bed, Terrace, Garden View ![Romantic Room, 1 King Bed, Terrace, Garden View](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/4eb0801d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Room, 1 King Bed, Terrace, Garden View 8.0 Very good 1 review ### Highlights Air conditioning Memory foam bed Ceiling fan Rainfall showerhead Hair dryer Private bathroom Champagne service Free bottled water - 427 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Romantic Room, 1 King Bed, Private Pool, Garden View ![Romantic Room, 1 King Bed, Private Pool, Garden View](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/ae81ea74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Room, 1 King Bed, Private Pool, Garden View 9.0 Wonderful 2 reviews ### Highlights Private pool Air conditioning Memory foam bed Ceiling fan Rainfall showerhead Hair dryer Private bathroom Champagne service - 427 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Romantic Double Room, 1 King Bed, Private Pool, Pool View ![Romantic Double Room, 1 King Bed, Private Pool, Pool View](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/8429cdab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Double Room, 1 King Bed, Private Pool, Pool View ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Private pool Air conditioning Memory foam bed Ceiling fan - 646 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/78000000/77870000/77862200/77862144/180-7057709a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Akalki Hotel y Centro Holistico Bacalar - On private beach - Spa - Parking included - Free WiFi 9.4 Exceptional 127 reviews CA $405 CA $494 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Bacalar-Hotels-Akalki.h77862144.Hotel-Information?chkin=2026-1-21&chkout=2026-1-22&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=a680a518-6a69-4512-a73a-dee9d38c4bc5&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/71000000/70020000/70018800/70018721/8d29d274.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Khaban Bacalar Hotel Boutique Bacalar - Pool - Breakfast included - Spa - Parking included 8.4 Very good 85 reviews CA $215 CA $271 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Bacalar-Hotels-Khaban-Bacalar.h70018721.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=a680a518-6a69-4512-a73a-dee9d38c4bc5&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/51000000/50910000/50904000/50903909/7e7bbcd2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Asilé Hotel Boutique Bacalar - Free WiFi - Air conditioning - Laundry - 24/7 front desk 8.8 Excellent 149 reviews CA $86 CA $108 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Chetumal-Hotels-Asile-Hotel-Boutique.h50903909.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=a680a518-6a69-4512-a73a-dee9d38c4bc5&top_cur=CAD) Ad ![Bungalow, Lagoon View](https://mediaim.expedia.com/lodging/96000000/95520000/95519500/95519439/b7d925fe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BoaBoa Bacalar Mario Villanueva Madrid - Spa - Pet friendly - Free WiFi - Air conditioning 9.4 Exceptional 118 reviews CA $153 CA $189 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Bacalar-Hotels-BoaBoa-Bacalar.h95519439.Hotel-Information?chkin=2026-2-20&chkout=2026-2-21&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=a680a518-6a69-4512-a73a-dee9d38c4bc5&top_cur=CAD) Ad ![Premium bedding, down comforters, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/67000000/66430000/66425600/66425545/c1fe9e86_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Bacalar – Adults Only Bacalar - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 259 reviews CA $375 CA $457 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Bacalar-Hotels-Habitas-Bacalar.h66425545.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=a680a518-6a69-4512-a73a-dee9d38c4bc5&top_cur=CAD) Ad ![Deluxe Suite, Jetted Tub](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/5ee1efd3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 384 reviews CA $174 CA $215 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Chetumal-Hotels-MBH-Maya-Bacalar.h38966652.Hotel-Information?chkin=2026-1-21&chkout=2026-1-22&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=a680a518-6a69-4512-a73a-dee9d38c4bc5&top_cur=CAD) Ad ![Interior detail](https://images.trvl-media.com/lodging/99000000/98460000/98456500/98456437/414b5ec0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Deluxe Apartments Azure Bacalar - Pool - Free WiFi - Air conditioning - Outdoor Space 9.0 Wonderful 67 reviews CA $84 CA $106 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Bacalar-Hotels-Deluxe-Apartmets-Azure.h98456437.Hotel-Information?chkin=2026-1-21&chkout=2026-1-22&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=a680a518-6a69-4512-a73a-dee9d38c4bc5&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Naya-Bacalar-Hotel.h90321187.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Naya-Bacalar-Hotel.h90321187.Hotel-Information) ## About the area Located in Bacalar, Naya Bacalar Hotel is in a rural area and near a boardwalk/promenade. Fort of San Felipe and Ichkabal are notable landmarks, and the area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Don't miss out on a visit to Manatee Sanctuary. Discover the area's water adventures with swimming nearby, or enjoy the great outdoors with ecotours. [Visit our Bacalar travel guide](https://www.expedia.ca/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.67829%2C-88.39239&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V6qtVyhq7bVcqDQp96zILqa7W1c=) Boulevard Aaron Merino Fernandez, Reg 16 Mz 70 Lt 3, Bacalar, QROO, 77930 ### What's nearby - Zócalo \- 5 min walk \- 0.4 km - Fort of San Felipe \- 6 min walk \- 0.6 km - Municipal Spa of Bacalar \- 10 min walk \- 0.8 km - Laguna Bacalar Ecological Park \- 11 min walk \- 1.0 km - Lake Bacalar \- 13 min walk \- 1.1 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive ### Restaurants - ‪Enamora - ‬5 min walk - ‪Las Marquesitas - ‬4 min walk - ‪fruta - ‬3 min walk - ‪I Scream Bar - ‬4 min walk - ‪Mr. Taco - ‬4 min walk ## About this property ### Naya Bacalar Hotel Upscale hotel near Fort of San Felipe Located close to Municipal Spa of Bacalar and Laguna Bacalar Ecological Park, Naya Bacalar Hotel provides free continental breakfast, an outdoor entertainment area, and a restaurant. Active travelers can enjoy amenities like boating and ziplining at this hotel. Treat yourself to a Swedish massage or other spa services. Enjoy onsite activities like boat tours and kayaking. In addition to a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps. You'll also enjoy perks such as: - An outdoor pool - Free self parking - Coffee/tea in the lobby, luggage storage, and a sail boat on site - Wedding services, multilingual staff, and concierge services Room features All guestrooms at Naya Bacalar Hotel offer perks such as air conditioning, as well as amenities like free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and hair dryers - Ceiling fans and daily housekeeping ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/46000000/45260000/45250300/45250231/cd2ec96c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Hormiga Mario Villanueva Madrid - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 108 reviews CA $214 CA $263 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=45250231&PinnedHotelID=45250231&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/86000000/85140000/85139900/85139845/6e4dbfe1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Puerta del Cielo Hotel Origen Bacalar - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 129 reviews CA $222 CA $281 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=85139845&PinnedHotelID=85139845&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/78000000/77870000/77862200/77862144/180-7057709a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Akalki Hotel y Centro Holistico Bacalar - On private beach - Spa - Parking included - Free WiFi 9.4 Exceptional 127 reviews CA $405 CA $494 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=77862144&PinnedHotelID=77862144&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66430000/66425600/66425545/6fd6b71c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Our Habitas Bacalar – Adults Only Bacalar - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 259 reviews CA $375 CA $457 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=66425545&PinnedHotelID=66425545&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor wedding area](https://images.trvl-media.com/lodging/79000000/78080000/78076200/78076136/064f9fc5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amainah Bacalar Hotel Boutique - Adults Only Bacalar - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 536 reviews CA $259 CA $317 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=78076136&PinnedHotelID=78076136&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/94000000/93530000/93521600/93521563/de25c5a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 176 reviews CA $277 CA $339 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=93521563&PinnedHotelID=93521563&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/89000000/88700000/88696300/88696256/b3548fe2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BACALARI HOTEL BOUTIQUE Mario Villanueva Madrid - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 54 reviews CA $181 CA $223 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=88696256&PinnedHotelID=88696256&HadPinnedHotel=true®ionId=-1&adults=2) ![Royal Suite, 1 King Bed, Terrace, Lake View | Terrace/patio](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/49f6244b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 62 reviews CA $335 CA $409 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite](https://images.trvl-media.com/lodging/106000000/105770000/105769700/105769620/60cec7eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kokoro Mio Hotel & Wellnes Xul-Ha - Pool - Spa - Pet friendly - Parking included 9.2 Wonderful 19 reviews CA $276 CA $372 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=105769620&PinnedHotelID=105769620&HadPinnedHotel=true®ionId=-1&adults=2) ![Bungalow, Lagoon View](https://images.trvl-media.com/lodging/96000000/95520000/95519500/95519439/4edd7441.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BoaBoa Bacalar Mario Villanueva Madrid - Spa - Pet friendly - Free WiFi - Air conditioning 9.4 Exceptional 118 reviews CA $153 CA $189 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=95519439&PinnedHotelID=95519439&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site ### Food and drink - Free continental breakfast available daily 8:30 AM to 11:30 AM - A restaurant - Coffee and tea in common areas - Couples/private dining ### Restaurants on site - Nayade ### Things to do - Boat - Boat tours - Kayaking - Outdoor pool - Sail boat - Winery release events - Ziplining ### Family friendly - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Wedding services ### Outdoors - Outdoor entertainment area ### Spa - Deep-tissue massages - Swedish massages ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Memory foam mattress ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Champagne service - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Ceiling fan ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 9:00 AM - 9:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators Pool access available from 9:00 AM to 8:00 PM ## Frequently asked questions ### Does Naya Bacalar Hotel have a pool? ### How much does it cost to stay at Naya Bacalar Hotel? ### Is Naya Bacalar Hotel pet-friendly? ### How much is parking? ### What time is check-in at Naya Bacalar Hotel? ### What time is check-out at Naya Bacalar Hotel? ### Where is Naya Bacalar Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Naya Bacalar Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 9.6 Amenities ### 9.8 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 12 8 - Good 4 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Kirsten Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities One of the coolest places we’ve ever stayed. Amazing jungle setting, super cool rooms with amazing decor, romantic lighting, thatch walls, outdoor shower, awesome plunge pool at the front door. We loved the cats everywhere, the open air reception lounge, awesome, friendly staff and beautiful lagoon. This place was like a super cool, semi fancy Gilligans island. If you like boring, beige, generic hotel chains, don’t come here. ![](https://a.travel-assets.com/ugc/hotel-reviews/b0e04a76-42a7-48d1-9cf2-8aff04f45f92-1767054112651.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9e260dd9-aa2a-44e5-8adb-b2f5013b8b36-1767054116196.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/64750a26-8149-40a1-918a-f02d14333c00-1767054130688.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a6ec510e-df70-494d-aba4-d568b695e58a-1767054144049.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kirsten Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Kolleen Feb 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What an incredible tranquil stay. Staff is incredible, morning breakfast is healthy and so clean. There’s a bocce court and the restaurant has a simple menu that’s vegan friendly but also serves incredible rib eye! Hotel is set in the jungle with a short stroll to the lagoon for a sunrise kayak ride. Highly recommend for a tranquil stay. This is just outside the centro which was fine for us since we had a car. We will definitely be back. ##### Kolleen Stayed 4 nights in Feb 2023 ### 6/10 Okay #### Nuria Nov 17, 2025 Liked: Cleanliness, staff & service Siento q habia partes en la q faltaba barrer, como las terrazas , las áreas comunes fuera del restaurante , sucio y manchadas las fundas de los camastros , no hay nada más q la alberca de cada habitación, y el restaurante, que en la noche no atiende en, lo demás de las áreas comunes están sin servicio y vacías, la habitación bien pero no me dieron lo que compré, y según ellos me dieron un upgrade, sin decirme si me parecía, y dijeron q eso pedí y no era verdad , el día q me fui no había más q una persona atendiendo el desayuno y fue como al aventon, y tarde, siempre amables las personas eso si. No creo recomendarlo no volvería ##### Nuria Stayed 3 nights in Nov 2025 ### 8/10 Good #### Alberto Apr 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar en medio de la selva; lo único malo fue que en cada noche había unas aves cerca que hacían un ruido excesivo y no nos dejaron dormir. ##### Alberto Stayed 2 nights in Apr 2025 ### 8/10 Good #### Verified traveller Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El lugar es hermoso! Las habitaciones especialmente bonitas y privadas, la atención del personal es increíble! Ayudan en todo y al mismo tiempo ten dan mucha privacidad. Camas cómodas, todo impecable, definitivamente regresamos! Lo unico que hay que tener en consideración es que el acceso a la Laguna hay piedras y no es tan facil. ##### Verified traveller Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Jorge Feb 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusto mucho ##### Jorge Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Adriana Feb 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien! ##### Adriana Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Gabriel Feb 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bueno, recomendado ##### Gabriel Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Fernando Nov 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar para disfrutar ##### Fernando Stayed 3 nights in Nov 2024 ### 8/10 Good #### YANIRE Aug 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel es precioso súper instagrameable, la atención del personal muy buena todos son súper amables y las vistas son muy bonitas. El acceso a la laguna es muy chiquito y tiene mucha piedra que lástima para caminar si no es con paddle board no te puedes bañar en ella y si no lo sabes usar pues no te puedes meter, la alberca súper chiquita y sucia, el restaurante es caro y está muy agringado sin variedad, en la habitación no hubo agua caliente en dos ocasiones, si tu intención es tener acceso privado a la laguna para bañarte a gusto no es una buena opción, no todos los taxis quieren entrar o conocen dónde es el hotel lo cual es un problema porque está lejos del centro y el acceso está lejos de la carretera y lleno d barro no puedes entrar caminando y como el restaurante no está chido pues tienes que salir para comer. ##### YANIRE Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### juan Jun 30, 2024 Liked: Amenities Extraordinario hotel cuidado en todo ##### juan Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Pedro Jun 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lugar muy bonito y agradable. ##### Pedro Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Gerardo Mar 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Gerardo Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Rafael Apr 21, 2024 ##### Rafael Stayed 1 night in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - 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